This has always been a place I’ve always gone. But I will not go back about 2 to 3 weeks ago I was there with my wife she went inside to get my son’s prescription. She didn’t have his Medicaid ID number but she did have his dental number card which is the same thing when it comes to Medicaid... she constantly told the pharmacist “JOYCE” and Joyce claimed constantly that the number wasn’t working. I need his medicaid ID number not dental. The same day the doctor asked me to bring his dental card since his Medicaid card was lost and it’s the same number. Which we constantly told her, for some odd reason it wasn’t working . And when I asked her to try to again she got an attitude. I knew this number was going to work because She had use it at the doctors office the same day which she told her. She claimed again it wasn’t working handed it over to the main guy that was there that night as well. He asked “ did you put a number right” she was like yes!!!!’ So once again for some odd reason it wasn’t working they told me to “come back in the morning we’re just gonna have to call“ my son had a major cough going all night I needed the medicine ASAP. To Me it didn’t make sense So I went to the Walgreens down the street and told the pharmacist what was going on. He cleared and re-typed the ID card number and he said “ wow what an easy fix they had the last two numbers switched. I don’t know why but this person named Joyce shouldn’t be working back there.. my wife ask you to please can re-type in a number three times and you get mad and still get it wrong. I feel like it was on purpose and for that being I will never go back.

Soo.. apparently they don’t sell beer to grown ups here. My mom is in her late 40’s and she was asked for her ID in order to buy it, which of course she did! Even when she showed her ID, the cashier didn’t accept it because it was “expired”. Like first of all, you’re a cashier for Gods sake, you don’t work for the FBI! The point of showing the ID is to show proof she’s old enough to drink... I’ve also noticed that this same cashier, doesn’t ask everyone. She doesn’t ask some teens, which she should! Discrimination? I think so.

Employees were friendly, not helpful but at least not rude like some other Walgreens stores in Pasadena, TX

Proscription not ready most of the time

Rude manager wow the way she treated me was horrible. She made me feel so stupid in front of other customers. I even went home and cried horrible customer service. All she does is take smoke breaks and be rude.

Wonderful, caring pharmacist and staff. Busy place but they are always working hard and efficiently. They go above and beyond to help.

The cashier is nice and very helpful but as far as some white 40 year white man that works there is rude he is less than hospitable to talk to.

Great customer service up front and in departments. Pharmacist PHILL goes out of his way to assist and help. Not a real busy store so no lines unless they have a rush come through. Much, much better than 24 hour store on Spencer @ Burke or even Southmore and Burke.

Another great store I shop at.

The front cashier was more than happy to help me out with a purchase, didnt seem bothered at all, very polite as well, will be coming back.

The pharmacy here is soo slow...there can be no people inside and no other cars in the drive thru and they will still make you wait 15 min just to help you, then once you give them the prescription wait another 3 -4 hours to come pick them up..once you come pick them up make sure to be aware your going to wait another 30 to be helped out..

Drive thru pharmacy is always busy and time consuming.. I just sat 35 minutes in drive thru to pick up 1 rx.....(Idk why they wouldnt just have the lady holding up the line go inside) And yes I tried just going inside but there was already a few cars behind me so I couldnt...... UUUUGH FRUSTRATING TO SAY THE LEAST

First visit ... I looking up on line before make a trip there show the medicine I need for my grand daughter was 9-10 in stock to choose from was wrong was only 1 item with the box all beat up I check for expire date was good so it okay .... asking to used the rest room attendant unlock that was the worst nightmare of disaster in there so bad for being a health relate store ..... on my way check out ..PLEASE STOP !! asking customer to donated the money at check out or buy some of your candies it so embarrassing stop ... !! people know who to gives stop the obligation necessity as much money as Walgreens making just put the box with sign but dont ask everyday at checkout .

Review on pharmacy only: very disorganized with scripts in terrible disarray. It took them 72hours to fill one of three scripts submitted. When I requested my other 2 scripts returned so I could have them filled at HEB (I was going to transfer all 11to Walgreens to be closer to home) the VERY rude pharmacist stamped their logo on them so they couldnt be filled anywhere else! Who does that!! This particular pharmacist needs to perhaps transfer to the back of the store without any customer service since SHE made it evident just how miserable she is.

Great personable staff!

Ive never had any issues, but when the older European white lady with the accent is working the register she can be rude, take it easy babushka!

Worthless customers service sucks and dont go to early they dont have change for a $100 bill so they wont sell you nothing

The lady that works there manager assistant is rude and the other cashier is also rude they dont want to do their job and they dont want to help

Good pharmacy, good deals

I love the drugs

When I ask if they will have my medicines at a certain time they answer me with the truth. Yes, well, but I also said that until tomorrow or the day after and I liked that a lot. Thank you

Cleaning and care