My first visit to this location, stopped by recently for brake repair. Have to say the service there was excellent! Ms. A was very polite and helpful. She explained in the detail everything that needed to be replaced. Employees did an awesome job on my car. Glad I found this place, will definitely come back for other repairs and maintenance.
Great place. Manager and employees were very helpful and honest when diagnosing the problem with my brakes. Work was done quickly and correctly. Would definetly recommend.
Went to get my brake pads replaced. They found more problems than I expected and worked to help me be able to afford it. Work was completed fast, and they even offered me a ride back to my work while they did the work. Very friendly and efficient!
Horrible horrible horrible. My 72 yo aunt went in to have a tire checked. They kept her car for 4 days and told her that her rear axle was cracked and her back rim was bent. Wanted $780 for new rim and said they were filing against her extended warranty for axle. We picked up truck, took to Discount tire and nothing was wrong with her truck. They are freaking CROOKS.
They were awesome. Had the car in and out within a few hours, excellent communication, explained everything thoroughly and detailed. They took their time with us and were very professional. Thanks so much!
I have to say this is the best place for maintenance work. I went in for break change and had a few leaks. They told me it would be done today and they stayed late to finish all the maintenance. The best customer service ever. I mean ever. They did a lot of work and I am very pleased. I will be taking more cars here for sure
Mrs.A Was very professional and helpful. Explained everything down to the T and made sure our needs were met and every possibility was put on the table to our needs . Great customer service I was very well pleased.
Very quick and good service. What would have taken Walmart 6 hours to do only took 45 minutes here.
They were very helpful and understanding with what my vehicle needed. Very friendly and attentive would highly recommend!
We love coming here! They always take care of us! They are always giving discounts and applying credits for customer loyalty. I will definitely always recommend this store specifically to all of my friends and family! I’ve never had a better experience!!
Wonderful service and the BEST personnel. Our go-to for oil change and vehicle inspection
Very quick and efficient. Recommend!
This location is very professional and proficient. They did an amazing job working on my vehicle and the price is very fair. Thank you for an amazing job!
I came in for an inspection and they were very quick with great price. Was given an estimate for needed tune-up but not pushed. Very nice place!
Great customer service. Will def recommend and come back here in the future
Good place and well educated workers, informed me well on what was going on.
Second visit to this shop for a vehicle inspection. The manager Len and the staff were quick, thorough, accommodating and professional. Would recommend to anyone needing vehicle maintenance.
Quick and fast inspection. In and out in 15 mins
Fahed was such a great helper! Took care of my request and very professional! Great place to do business
New to Texas stopped by to get the cars inspected in preparation for getting Texas license plates. Very helpful and friendly staff.
Quick and amazing service Ran by Ms. A. Would recommend 100%
Very pleasant experience and affordable prices. They also offer body work at one of their locations. Definitely coming back!
Mrs. A is awesome. Very friendly family owned business. Great service.
Staff were really friendly. They provide a very thorough inspection and replaced brakes on all 4 axles. Very satisfied with the work done.
They were great with my vehicle, and let me know everything else that needed work. They were also very fast with great customer service!
Communication from front desk to back mechanic were all good. Thanks
I’ve been coming here for about 3 years now and the service is impeccable. Very attentive and understanding!! Great service and the lady at the front is amazing!
Fantastic service, quick and knowledgeable employees, a hidden gem I’ve passed many times and found out they perform numerous service functions not limited to oil changes, Diesel engines foreign and domestic, I will return for future repairs- Ryan the shop manager was awesome, no pressure, courteous and explained to the T what needed to be done!
In and out for state inspection. Great customer service.
I took my car for inspection and they provided me with excellent customer service! Even though the machine did not work in the morning, they called me in the afternoon, when it was fixed and got it done right away. I would definitely recommend this place to everyone! Great service!
Quick ten minute inspection on a Friday morning. Clean and cold inside and helpful staff. Will be returning.
Great people, always take care of my car at awesome prices!!
They got what I needed fixed real quick and for a added bonus my remote start began to work again!Very friendly staff!I highly recommend this auto shop!
This was my second time here and I will keep on coming back as long as I can. Very professional and time efficient. I love the customer service!
They are very Helpful and know exactly what they are doing. I took my car in today and got it back the same day awesome service
Tony and John were extremely helpful changing the headlight for my Chevy cruze
Very nice, courteous been coming here for years theyll always treat you right.
Had to be in Pasadena for some errands. Found these guys on Google. Great reviews and they did not disappoint. Great speedy service. Thank you
Great customer service they walk through everything and tell you everything you need and the service is quick and they show you they did the work great place to take your vehicle
Was very polite. Quick service.
I came in for an inspection. I was told both my PS & brake fluid needed flushes. I consented and the work was done professionally and efficiently. They came in to show me what the difference was between before and after services were performed. They gave me a discount on both flush services and the inspection. Plus, they do all types of vehicle maintenance. And there is a rewards program. I will be back!
Fahed was very helpful and took care of everything very quickly. Will be back.
Fast, professional and friendly service. I will definitely return in the future
We ALWAYS use this place for all our vehicles abs motorcycles...very personable,friendly and very professional...PLUS, we get thank you checks to use for future services with them every few months for doing business with them
Came in for an inspection and alignment. Ms A took care of me in a quick, timely manner. Highly recommend.
Kept my car for 2 days charged me $250 and didnt fix the problem, dont give them money this is a Con shop
I come here for my oil changes and car needs now because they have made me feel like I know them! Not only that they keep me in the loop of what they’re doing to my car by taking the time to show and explain what’s wrong with it and how they’re going fix it. They also listen to what I have to say when I say something is wrong with my car rather than making me feel like I’m crazy. I’m also scheduled in very quickly too. Definitely deserves 5 stars.
Great people and service!! Brakes for my F250 were repaired same day! Thank you!
This place is always on point! Great service !
Customer service was great. They were kind and the service was fast. 😀
Very quick and attentive! And lowest cost full synthetic oil change around.
Wonderful service, personality and great prices. Mrs A was fantastic!
Have been using them for several years and their service is excellent, their prices are fair, and they are very pleasant to work with.
I have used this place three separate times now and I have to say its worth it. They are very professional and always take care of the problem. I will be coming back whenever I have more daunting repairs on my vehicle that I can not accomplish on my own.
It was fast and easy. Great prices. I only waited 30 minutes if that and I had an oil change completed as well.
Super fast & convenient for my vehicle inspection. Extremely friendly service.
Came in for yearly inspection, quick and easy. 👍🏻
Very professional and curtious. Will come backagain.
Very clean and very professional. Awesome customer service and will work with you by any way they can. Will definitely make this place my go to for any auto service.
Quick and great job for my inspection and we’re very nicee.
Mrs. A was very nice and professional and got our brakes done in just one day!
Great service quick and to the point very professional service!
Very great service, very friendly and quick.
Have been using this place for a couple of years now, always professional and very knowledgeable. Good value and quick turnaround on services - highly recommend!
Super fast and great service!! Super nice family owned!
Always good service and courtious customer service😊
Excellent service by knowledgeable techs.
Easy inspection very quick, nice people
Always recommend this place for the great staff and fair prices.
Always amazing service, great compassion, passion for the work, as well as serving the community to their utmost. I cant say enough good about this location.
Theyre were great
Really great service! Fast, Easy, and I’ll be back!!
Great customer service! Honest work and fair prices! Highly reccomend!
Very great and fast place! Very nice staff and knowledgeable!
Excellent and fast service. Highly recommend!
Very friendly and very good process with the work they did to my car have sent others to them so I recommend them to others to go try them out
Extremely nice and friendly staff, and very quick service.
Went for inspection on a 07 Corolla. and the lady told me to fix my brakes bc my fluid was 1” bellow the max line, and I had a power steering leak bc my fluid was 1/8 below it was supposed to be also that the belt needed replacing. She literally looked at it for a minute. the belt still has the gates logo and part number. Went to a different place no issues.
Very fast and great customer service! We take all of our vehicles here.
Been here a few times now and I got to say it’s a good shop don’t over charge and lady at the front was very helpful.
Always great service!
Good customer service, they help you understand what’s going on in your car and what needs to be fixed HIGHLY RECOMMENDED 👍👍👍I will be coming here next time for my brakes and oil change or anything else that needs to be fixed with my vehicle
Absolutely love this Business!!! Very quick and friendly.
I had my car inspected here. Great customer service.
Service was quick efficient and competitively priced
So happy I found this place. Mrs. A was extremely knowledgeable and walked me out to my car to explain and show me the issues with my brakes. She even spoke with my father by phone with me to re-explain to him. He understands car issues better than i do and he was comfortable with them doing the work after talking to her. As was I. So far everything is going great with my brakes now and couldnt be happier with their service. Customer service is unlike anyone else today and was so refreshing after a very bad experience at another place. DI&B charged far less than I was quoted at a previous brake and tire place and that place seemed like they didnt even want to do it. But DI&B...TRUE PROFESSIONALS! She was even willing to wait at her shop after hours for a part to be delivered to start on my repairs! Again, thanks so much to them. I highly recommend!!!
I took both my cars to Discount Inspection & Brakes for inspections. One car also needed an oil change. The price for a full synthetic oil change is not just comparable, but better than most places nearby. The location was clean and well organized. The staff were friendly and did fast work on both vehicles. I highly recommend them!!
Super friendly and professional I definitely recommend
I arrived at the time they opened and they had my inspection done before I knew it. And they let me know that my brakes needed to be changed soon. No complaints about the oil change. My car is running better and the ac is cooler
Great experience. Great work on my truck.
Drove all the way across town to get to the store because it is called discount inspection and breaks get there and they tell me they dont do inspections Thanks for wasting my entire day
Great service, friendly people, fast inspection.
I had my brakes repaired & my oil changed and from the time I checked in until my car was done it was a great experience. Mr Len and his mechanics are very professional & efficient. I was very satisfied and plan to use him as my primary mechanic in the future. Highly recommend this business.
This shop was very courteous and helpfull.
Great service! This will for sure be my go-to from now on!
Got an inspection here. They were quick and affordable. He suggested maintenance for future.
Great customer service. Very knowledgeable staff
I went in for brake pads and I decided since they also did the state inspection and wheel alignment I would ask for those services as well. I was a little disappointed that the alignment couldnt be done since I did arrive at 4pm and they close at 6pm. Mrs. A did explain that since I did need all 4 sets of brake pads replaced instead of just the rear only they were not going to be able to accommodate the extra service of aligning the wheels. She did offer to have the alignment done another day and explained that I had earned 400 points or equivalent to 40 dollars towards my next service. There is a catch though, they bait you with the lifetime warranty on pads but fail to explain that offer only applies if you replace all parts that they recommend which in my case included rotors. My car is fairly new and has low miles there was only one rotor that needed to be changed since the pad just started to scratch the surface of the rotor. I asked for it to be machined but I was quickly turned down and said newer vehicles have rotors that are not meant to be machined, lol 1st sign. So I felt pushed to buy set of rear rotors( since they only sell them in sets). Also she claimed my front rotors were warped and needed to be replaced as well, yet I have had no vibration what so ever but that was just another clever scheme to avoid giving me the lifetime warranty for the front pads as well, now that she had recommended I replace those as well. She was able to tell they were warped only by running her finger on the back of the rotor, lol! 2nd sign. Ive been replacing rotors and brake pads on my vehicles for years and decided to have someone else replace them since I work long hours. Warped rotors are diagnosed by driving the vehicle itself and feeling for vibration when applying brakes and an odd pulsation of your brake pedal not quite like ABS random pulse but more of a consistent pulsation. Our steering wheel is as smooth as silky no vibration or shaking when coming to a stop off an exit ramp from a freeway or at a low speed either. Once I saw her run her finger on the rotor and claimed they were warped I knew the warranty was just a bait to get you to the shop. I will not be returning regardless of the 40 dollar discount as I just can not trust them with my vehicle.Quick summary:Went in for only a brake pad service with a lifetime warranty on pads,denied lifetime warranty because they push you to purchase other parts that are not needed. Only had one bad rotor and was told all rotors needed to be replaced. Front rotors were considered warped just by running finger across it, not actually driving and feeling for vibration on brake pedal or steering wheel.
Great service! They inspected my brakes and showed me what I needed, Mrs A helped me all the way 100%! Would definitely come back one because the great customer service and their work!
Quick quality service and friendly staff.The fact that they are First Responder friendly says alot on its own. I will continue coming back!