user
Chesapeake Car Care
2543 Mountain Rd, Pasadena, MD 21122, United States
Appearance
Chesapeake Car Care
Comments
Ad
Review №1

Been going here for years and I drive 30 minutes to them for any and all service. Its hard to find honest mechanics and they are dependable, reliable and provide all options for you. They dont price gouge you or recommend things you dont need. Just good old fashioned honest work. I recommend them to everyone I know. Highly recommend to go through them

Me
Review №2

We were new to the area and needed to find a good mechanic. Im so happy we found this place.We had a run of bad luck with car issues and worked with a few different mechanics. Every person we worked with was understanding and helpful.We were stressed because the issue took a long time to resolve (because of a defective part from a Honda dealership - no fault of this shop). Ryan and his team took the time to explain everything to us and provided realistic estimates for times and prices. We really appreciate everything this team did. And I cannot recommend this shop enough.We will definitely come back in the future.

an
Review №3

I can not say enough good things about this place. Took it to another place and they tried to charge me 390 for diagnosis of the problem I told them exactly what it was and even provided the part number. Chesapeake car care had me in and out in 2 days for only 457. They were super friendly and helpful and professional. I recommended going here before trying anywhere else these guys are 11/10 on the satisfaction scale.

Qu
Review №4

I stopped by with a leaking tire on a Friday afternoon. They saw me right away, were able to find the leak, and patch the tire in just about 10 minutes. The service was great and they were super friendly. Will definitely be coming back and sending friends over! Thank you again!

Ca
Review №5

The customer service at this place is amazing. I’m usually intimidated to talk to mechanics but they treated me well. When I called they took their time to listen to the strange situation going on with car. They encouraged me to bring the car over for a quick look. They didn’t brush me off. They went in the car and quickly figured out what was going on. I am eternally grateful they helped me out because they discovered a toxic liquid had spilled inside my car and I was not aware. That’s what was cause my throat and lungs to burn and blurred vision while driving!!! I highly recommend this place and will be taking my car here from now on.

Dr
Review №6

I was attracted to Chesapeake Car Care due to their good Google reviews, and it seems I wasnt alone. I had a rushed need to fill, and they wouldnt be able to get me in the day I needed. So, why write so positive a review for a business I didnt use? Because they were so professional over the phone. They could have given me a line to get me to drop off my car for an undetermined amount of time and secured another customer, but they were very professional and encouraging when I said I was in a rush and would likely need to call someone else to get it done faster.I cant hold them responsible for being too busy, and congratulate them in this current economy for having both a strong customer base (testimony to their merited reputation) and the courtesy to have my interests prioritized over their getting an extra customer.I wasnt able to work with them this time, but theyre at the top of my list for the next time Ive got an issue with my vehicle. In this day and age, and in an arena that suffers from questionable integrity at times, it was refreshing to receive such courtesy and treatment from an auto shop. Would definitely recommend.

Ro
Review №7

Super great people very caring about the situation I had going on, I would highly recommend this place to anyone I talk to with car problems, I couldnt of had a better experience I promise that!!!

Ch
Review №8

These guys and girls, were so helpful. They took us last minute and thank goodness for that because our truck broke down in the parking lot. They had us up and running in just a few hours. They did a look over and gave us a recommendation of future care needs. I would definitely recommend them

Mo
Review №9

Ill make it simple before I go on: FAST. FRIENDLY. AWESOME. HELPFUL. FAIR.Overall a excellent experience!Being new-ish to the area and with a check engine light that would not give up, I got a recommendation from a neighbor and I could not be happier! Brought my car in with expectations (of my own) that I wouldnt have it back for at least a few days. Duane and Ryan are great business owners and hard workers. They looked at all possible issues and addressed the main issue quickly! Got my car back in a day! I am so happy I was told to go here and I am now a lifetime customer!

Th
Review №10

I have been meaning to write a review. Ive been using Chesapeake Car Care for years and so has my mom. If you’re trying to find an honest car shop to trust with your car- look no further THIS IS IT! Ryan has been servicing our car for years- he is knowledgeable, friendly, and really tries to work with you. I cant say enough great things about Ryan and chesapeake car care. Thank you guys!! 🤗 - Holly with the YAR-AS lol

Ro
Review №11

We took our vehicle into Chesapeake Car Car to have it inspected. Duane and Bryan were superb. They were very professional and informative, and friendly. On a 1 to 10 scale, we give them a 12! They were excellent to deal with and we would definitely use their services again for any vehicle issues in the future. This was our first visit ever..just found their business by driving by and seeing their sign. So happy we chose Chesapeake Cae Center.Thank you! William Murphy

Ji
Review №12

Ryan is the man Good Honest guy Great Mechanic!!!

Ca
Review №13

Fantastic service! Timely work, fair and honest pricing. Theyre not even afraid to tell you if somewhere else might be cheaper! Highly recommend to anyone for anything from check engine lights, to a major tune-up!

R
Review №14

Ryan and the guys are the best.

Su
Review №15

This is a little more than a repair review but a reflection on character, class and kindness. Shout out to Duane and Ryan who took the time to look for and found a wedding ring that had fallen and made its way into an obscure, out-of-view location deep under the drivers seat -- pulling out both seats and the drive panel, Duane and Ryan never gave up --- and hours later found this ring. Its about going the extra mile --- listening and helping a customer. We have been faithful customers to Chesapeake for 15 years, through old and new ownership, the quality of work remains excellent but for us, the going the extra mile for their customers is boss! Thank you, Chesapeake Car Care Center!!

Ch
Review №16

I’ve been going to Chesapeake Car Care for over 11 years. They are honest, trustworthy, and do an awesome job! Their prices are the the best I’ve seen and they truly care about doing quality work. They even fixed my car that I was told by another shop to junk it. I’ve been to my share of bad shops locally and can honestly say that Duane and Ryan are the absolute best!!! Always providing great customer service. I’ve referred many family members and friends to Chesapeake Car Care over the years and everyone has always has the same excellent experience. No issues are too big or small for them. They handle it all and have services all of our family vehicles both foreign and domestic. I’ll never go anywhere else!

Ro
Review №17

This was my first time using them and they were very easy to work with, very professional, and economical. Save my a nice chunk of money. Ty.

Jo
Review №18

Brought my vehicle in for repair. They were honest and upfront with what they found and explained everything. Very transparent. Got what I needed fixed at what I feel was a very fair price. This will definitely be my go to place in the future. Nice to find a trustworthy and honest shop!

Cy
Review №19

WONDERFUL & HONEST PEOPLE. I WAS TOLD I NEEED A NEW MOTOR FROM ANOTHER BUSINESS AND THAT WASNT THE CASE AT ALL, IT WAS JUST A HEAD CASKET SEAL THAT WAS LEAKING AND RYAN COULD HAVE SAID YES IT NEEDS A NEW MOTOR AND THEN JUST FIXED THE HEAD CASKET BEINGS IM A WOMAN AND I DONT KNOW ABOUT THINGS LIKE THAT SO, HATS OFF TO CHESAPEAKE CAR CARE FOR HELPING ME OUT....

No
Review №20

Awesome company to work with. Upfront, honest, and great results

Su
Review №21

I have been using Chesapeake Car Care for probably 20 years now. I will never take my car anywhere else for work. They are honest, do a great job, and will never overcharge for their work.

Ar
Review №22

Ive taken my car here a few times and have always had a great experience. The staff is always helpful and friendly.I would recommend anyone who needs anything done to their car to take it here. I always get a great deal when I come here. Ive tried other mechanics and they can never beat Chesapeake car cares prices. Not to mention the quick and reliable service.If you need your car worked on, Chesapeake is a company you can trust. Its hard to find a good, reliable, fair, and honest repair shop but with Chesapeake car care you get all these things and more. Also the technicians at Chesapeake are very knowledgeable and experienced.If you are looking for a mechanic in the Pasadena area, give these guys a call. They will take care of you and go above and beyond to make sure to get the job done quickly and right the first time.

Ni
Review №23

This is the only place Ill take my vehicles. Ryan is always very professional and upfront about prices. He always gives me 2 options. The fix everything brand new price, and the fix everything with used parts price, and hes always honest when the cheaper fix is still a great option. Ive never had any issues with the work done here. Love this place.

ro
Review №24

This was my first visit, I was referred by a coworker that goes there. I took my RAM for an oil change and they discovered I needed rear brake pads. They got the parts and had me going in no time. The service was great, the people were super nice and I met the new owner Duane, very personable really appreciated the business. I made an appointment to take my wifes Mercedes next week.Keep up the great work, good to see a local shop doing great work and great prices. Ron

Ba
Review №25

Had issues off and on at other car repair places. Once I took it to these guys it was a quick and accurate diagnosis and my explorer has been perfect ever since. Very polite and quick service.

Be
Review №26

Ryan is great

Ch
Review №27

Great customer service. Quick appointment set up and got my car in right on time.

Pa
Review №28

Had issues off and on at other car repair places. Once I took it to these guys it was a quick and accurate diagnosis and my explorer has been perfect ever since. Very polite and quick service.

Ma
Review №29

Ryan Alicea and the entire staff here are extremely professional and always get the job done! I will never let anyone else touch my car. Not even the dealership! Love doing business here.

Be
Review №30

I have been a customer for years they are super nice and reliable

Ed
Review №31

There try to get you in & out as soon as possible.

Me
Review №32

First of all I have been to your shop big dog, we both know that . Secondly I dont understand why your so concerned with me writing a review. Do you try and intimidate all your customers who leave bad reviews? My review is because your shop is trash. Simple as that and if you dont like what I have to say then make some improvements that count starting with your customer service because I dont know any owner that spends this much time responding to one negative review if your business was doing well. You may not know me but I have had work done at your shop and if this is how you respond to all your clients who dont like your service than good luck!

Ch
Review №33

I’ve been taking my vehicles to Chesapeake Car Care and Mandrel Bending Solutions for a long time and send all my friends as well. Their services are always amazing and customer service is well beyond anyone’s expectations. Anytime I need exhaust work I always use MBS which is next door. I recently just had them modify my challengers exhaust and I couldn’t be happier. Absolutely perfect!! I can’t recommend a better place to take your vehicle for anything it needs. When you go ask for the owner Duane or the manager Ryan, both of them are exceptional and have over 50 years of experience.

Da
Review №34

The most honest mechanics I have ever met

Ti
Review №35

This is my go-to car service place. Honest, reliable, friendly. Cant beat it!

Ke
Review №36

I have had my cars worked on at other shops only to find the job was done, but incorrectly this happened twice. Brought my car to Chesapeake and Ryan and Jason, corrected the other shops errors, and my car ran great.I have referred my daughter there and have and will speak very highly of them. Quality work at a fair price. They truly earn your business. That why they stay so busy.

Da
Review №37

Owner does not care about his customers or the community!!!!!

Je
Review №38

Ryan is the bomb!!! I would never take my vehicles anywhere else. He is honest and always goes above and beyond. Their prices are very reasonable and the work is top notch. Take your car here with confidence!

Ke
Review №39

Lied about 1400 dollars worth of work. 2 other shops said it only needed tires :(

Ty
Review №40

Great guys, great work! Andrew pulled my engine and swapped a new one in.

Kr
Review №41

Had an issue with my car, took it in and they got me right in. Very efficient! I wont go anywhere else.

Ma
Review №42

These guys are great! I made an appointment for a repair, they were quick, professional, and reasonably priced.

An
Review №43

Ryan is a very honest and reliable mechanic. Ive been going there for years and recommend him to my family and friends.

Mi
Review №44

Called early in the a.m. to see about getting an appointment for the same day for an oil change and tire rotation, was told that there was one in the afternoon, gave the gentleman my name. Sent my husband there at the agreed time, only to be told that they couldnt take it because they got really busy and had a bigger job ahead of my scheduled appointment. Said to call back Monday. We based our schedule around this appointment; very disappointed after reading all the good reviews. This isnt how you do business.

Ma
Review №45

First time customer here with my f350 5.4 liter. Needed manifolds, he gave me a more than fair price and told me hed have it done in 1-2 days. Pulling the trigger on Dave at Chesapeake Car Care was hands down the best idea ever. Im definitely taking my truck back to him.

Er
Review №46

Ryan is the absolute best in Pasadena hands down!!! He is so kind and honest. He will never charge you for services that you don’t need. They set the bar high!

Mi
Review №47

Very good people

Mi
Review №48

Ryan is the man! He is always willing to work with you and get to the bottom of whats going on in an honest fashion. Exactly what you want in a mechanic.

El
Review №49

Tried to call multiple times a day for multiple days and no one ever answered the phone. Voicemail was full as well.

Da
Review №50

Great people and customer service. Very knowledgeable and excellent prices.

Gr
Review №51

Great customer service. The manager is really nice to deal with and work with you. Most definatly would use again. Great local garage, for Pasadena

Te
Review №52

Always great honest work and always had my vehicles done when promised. I have been using them since 2000. They have never sold me a service I didnt need. Recommended to many of my friends and they all have had excellent service as well.

Ex
Review №53

The best place to bring your car in Pasadena. Always honest and upfront with my family and I. They call you and explain costs before hitting you with charges and fees. I would not take my car anywhere else!

L
Review №54

Ive been going to Chesapeake Car Care for 5 years now, and I would never go anywhere else! Ryan is the absolute best, and is extremely honest and practical.

Ju
Review №55

Weve used this place a few times ...Ryan is the guy weve always dealt with . I.sure hope the owner takes good care of him. Hes a rare mechanic these days ... honest... conscientious and cares about his customers. My older kids used him to do inspections on the vehicles they purchased ... weve used him to do repairs .A COUPLE YEARS BACK .. We got another estimate from a nearby shop to do work for almost 600.00 on our expedition. We took it him for a second opinion without telling him about the other ....wow ... It cost us $40.00 ( price to put it on a lift ) It was 2 loose bolts had fallen out ! Total cost $40.00! Awesome for us ...not good for the other place of buisness. Thanks again, Ryan! ((Ps..Ryan is not a personal friend ...we met him through this buisness.Many times when reading reviews, i wonder if theyre staged..this is not !)

De
Review №56

Friendly service and reasonable prices. Women dont have to worry about being scammed with trustworthy mechanics with great reputations.

Wi
Review №57

Always fair priced, friendly, with great work.

Do
Review №58

Out of all the years Ive had to get cars worked out, these guys are the absolute best. I dont go online to do many reviews, but I felt I had to. Weve been using them exclusively for the past few years and couldnt be happier.

Sa
Review №59

Best car shop in maryland. Ryan is always honest and fair. I wont dare go anywhere else for major repairs.

Ed
Review №60

Finally found an honest mechanic, Ryan and Junior are great to deal with and very reasonable labor rates.

Sk
Review №61

My family has been going here for years, never an issue

Ed
Review №62

Ryan is great talk to him very honest this place has done work on my and families vehicles for years

Sh
Review №63

Always good, fair, honest. Great to deal with.

Na
Review №64

Very professional and trustworthy!

Al
Review №65

Ryan will always take good care of you. Very friendly place.

Pa
Review №66

Excellent work, honest mechanics.

an
Review №67

Great staff fair prices what more can you ask for getting your car fixed

Co
Review №68

Everything was AOK as usual, very knowledgeable and helpful.

Ja
Review №69

Quick turn around, good value for your $$$

Je
Review №70

Very helpful. Diagnosed problem, fixed in a flash.

Ma
Review №71

If you need anything mechanical in anyway Ryan is the man

Mi
Review №72

Always treated good

J
Review №73

Over charged and taken advantage of

Ma
Review №74

No one answers the phone nor do they call back when they state they will

Jo
Review №75

Ryan is the man!

Gr
Review №76

Professional car repair

Wi
Review №77

Awesome

Da
Review №78

Absolute pleasure

St
Review №79

Honest mechanics

No
Review №80

Fair

Information
19 Photos
80 Comments
4.6 Rating
  • Address:2543 Mountain Rd, Pasadena, MD 21122, United States
  • Site:http://chesapeakecarcaremd.com/
  • Phone:+1 410-360-3200
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations