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AAMCO Transmissions & Total Car Care
4210 Red Bluff Rd, Pasadena, TX 77503, United States
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AAMCO Transmissions & Total Car Care
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Ti
Review №1

I have an electric car, a Prius, was told by another shop I needed a new battery for $3000. I took my car to AAMCO for a second opinion and I am so glad I did. After a thorough diagnostic all I needed was a battery fan. These guys are honest, professional and trustworthy. Will definitely be coming back for future service.

Ch
Review №2

I’m a repeat customer. The Red Bluff location is a clean and comfortable facility & environment.Aaron and his team have provided a reliable transmission replacement on a 2010 GMC Terrain with a great warranty & other services on my 2018 Ford F250 & 2004 Toyota Tacoma. They provide professionalism and service with satisfaction. I highly recommend giving them a call for peace of mind. Aaron is very knowledgeable & fair, excellent at diagnostics and will put your concerns at ease.

Di
Review №3

I went in for an oil change and the staff was very friendly. They did a quick and professional job and had me back on the road in no time! Also a very clean place location.

As
Review №4

I called and spoke with Aaron. He was able to get my truck checked out quickly. My truck needed a new transmission, they rebuilt my transmission at a reasonable price and Aaron kept me up-to-date through the entire process. I highly recommend!

La
Review №5

Great service, quick repair and transparent. Aaron diagnosed my concerns and presented me with the suggested repair and cost do to so soon after I left my vehicle with them. I approved the repair and was back in my car in just a few days. Highly recommend this shop!

Je
Review №6

Jay and his team were professional, honest, quick, and affordable. I had several services that needed to be done on my car and AAMCO quoted me the most competitive pricing (compared to 5 other shops in the Pasadena/Pearland area). Turnover time was fast, especially when I asked for a last minute rotor change. They were able to accommodate all my needs and I am very satisfied with their service. I will be returning in the future

Ju
Review №7

I had my automatic transmission rebuilt for my 2003 Jeep Wrangler. These guys did a fantastic job, on budget and on time. I highly recommend them!

Ga
Review №8

I have been going to this location for years. And always, they have gone out of their way to diagnose what the underlying problems were. Highly recommended.

Er
Review №9

Mr.Aaron did a great job with fixing my car all the way down to customer service great job thank you

Ke
Review №10

I’m writing this review on behalf of my mother. She brought her vehicle in and they diagnosed it and everything was taken care of. They even gave her suggestions on what to do on some things they couldn’t perform at the shop. Her vehicle has ran so much better, and she said it’s like a brand new car. She was so happy and she kept telling me how wonderful of a job they did. So thank you for helping my mom!

ri
Review №11

Aaron did a great job in getting my truck repaired, explained the process and the time it was going to take to get my truck done.the price was very fair, best customer service I have had in an auto shop

Sy
Review №12

I called Jay, in panick that I was going on vacation, not only did he get me in the same day, his guys were absolutely phenomenal! They not only fixed the transmission oil & something that was missing, but they also told me the other minor things that was wrong, but that could wait until after vacation. they made sure my car was ready for a 12 hour round trip ! This will be the only place I go to from now on, for my car to be worked on! Thanks so much to jay & his fellas!

La
Review №13

And the manager help me out in and help me with the part I needed really in emergency and was very friendly Services gray and very fast preciate it very much

Sa
Review №14

We dropped 2k on work, we provided the parts... My truck purred like a kitten when we took her in. We knew she needed an oil pump changed. We pick her up she drives so so bad now. Took her back they kept my truck all we never even started it. Then tried to tell me I have electric problems. I have used a am co for years. Bit never again. We work hard for what we have and they do not care about their customers.

Sc
Review №15

They were very busy but repaired my car sooner than I was expecting. Jay was very helpful through the entire process!

Ni
Review №16

Aaron was a big help. Great guy.

Am
Review №17

Jay and Chad were very professional and helpful with multiple issues my Ford Explorer had. Jay called, being super communicative, informing us on issues with the car and repairs needed to ensure it’s overall performance. The vehicle went in, towed by AAMCO, and each day they worked to fix the battery, a fuel pump, and numerous issues to get the vehicle running. They went above and beyond to help us and were very cordial. I highly recommend them and will be going back.

Da
Review №18

This Pasadena TX location will always be professional and prices are really affordable. Total care really means total care, so dont hesitate on giving them a shot.

St
Review №19

These guys can fix anything! I wouldn’t go anywhere else!!

Ja
Review №20

Went to AAMCO and had great customer service

Al
Review №21

They did repairs on my car at a very reasonable price, considering everything that was wrong with it. They were very professional and personable, and I definitely recommend them to anyone in the area who is looking for professional and reliable services.

Ke
Review №22

Jay and his team did an amazing job on my transmission the cars running like a new vehicle.

Ge
Review №23

I always have a great 👍experience when I go there

J
Review №24

This place is way overpriced...double the price to be exact. I had them diagnose my truck the balance came to 4k! Took it to another shop and it was only 2k. Luckily I went with my gut. When youre talking in the thousands, its always best to get atleast a couple diagnostics tests done believe me. It saved me 2k

Br
Review №25

David was extremely knowledgeable and educated me on how to prevent future issues with my vehicle. The team did a full diagnostics on my transmission and also checked other services. It is always nice going to a place that is knowledgeable about their services and aren’t in the business just for the money. I went to other shops that charged over $400 to fix an issue that wasn’t an issue. David truly cares about his customers and make sure each customer is properly educated on their vehicle. I def will recommend anyone to this location even though it is 25+ miles from me!

Be
Review №26

I was having issues with my car making an unusual noise. I went in, they checked my car, they explained the problem in detail and discussed my options. It was very affordable. I looked online for the services at other companies and that was the best price. I now have a new shop that I know I can trust! I will definitely be back if I need my car serviced.

Ru
Review №27

David you are awesome he helped me with my extended car warranty to take car of my daughters 2012 Camaro water pump. He talked to them and explain to them how they were responsible for that repair. All I had to do was pay my deductible. He went above and beyond to help me. I am truly grateful and will definitely be coming back with any other issues that I might have with the car. Thank you again.

Ly
Review №28

These guys are awesome, David is the gentleman I dealt with he is was very knowledgeable and helped me a lot with my car. He also help me get financing and even save me a couple hundred dollars!! I had transmission problems and a leak in my oil, valve and seals 2015 suv!! My car is working great !! Very Honest& helpful!!I will go back !!

Ch
Review №29

Thry are open, ehich is wonderful! They wear masks, use sanitizer and practice social distanci g. A little pricier than other places, but they do a good job

Je
Review №30

This place is AWESOME.. After having the worst and most expensive experience EVER less than 3 weeks ago.. David Grube helped me clean up the mess from the previous shop after I just walked in without an appointment, I might add and I didnt have to spend a fortune on unnecessary repairs. I will definitely be back to this facility. Thank you for being honest and helpful.

Am
Review №31

This place is AMAZING. I had some issues with my transmission and thought I was going to have to replace it. I went in dreading what I was going to hear, surprisingly it wasnt as bad as I initially thought! David explained the total process and found EVERYTHING that was wrong with my car. I felt at home there and they had EXCELLENT customer service. I will definitely be giving them another visit.

Bo
Review №32

Excellent work and care for my 1967 Pontiac Bonneville..I have a very short list of who I trust to work on my classic cars and I put Aamco Pasadena Tx and David Grube and his Excellent mechanics at the Very top of that ListHighly Recommend

El
Review №33

Great service highly recommended. Had my transmission rebuilt within a week and i gotta say the work done was very great

Ch
Review №34

Was very pleased with the service I received on my car. I had an emergency with my gommet and my vehicle was repaired at a reasonable price very quickly! Very patient staff as well.

Tr
Review №35

My husband & I went to get the control arms done on our 97 Honda & other minor things. David was very helpful & nice & the other mechanics as well. David explained everything that was going to be done very well & after picking our vehicle up he went ahead & gave us estimates for other things that they found wrong with our vehicle ! Will be going back for more work.

Cr
Review №36

These guys are awesome. They are affordable, will let you pay for their work in payments. Have a Ford f150 and they rebuilt my transmission fast. Not too bad on the price. Go here and they will take care of you.

Kr
Review №37

I highly recommend this Aamco. I just recently got my car fixed there & was very satisfied with the result & the customer service that Roy and his employees gave me! As a female when you walk into a mechanic place you feel like they are taking advantage of the fact that you are a female and dont know what you are talking about...Well not here Roy was very honest and explained everything in detail. I felt very comfortable, he even recommended a financing company when I couldnt afford to get my car fixed. Had he not done that I would of still been asking around for rides instead of driving in my newly fixed car. So to Roy and his amazing staff I thank you all very much for treating my like a person instead of a $.

Li
Review №38

These guys are great! Very friendly and helpful, and very accurate on estimates for time and price. Ill definitely be using them for all of my car repair needs in the future.

Kr
Review №39

Frank really took care of me and my family. He made sure my vehicle was repaired properly, in under 3 days, worked within my budget and gave me easy solutions for another vehicle while mine was out of commission. He addressed all my concerns, communicated with me in terms I understood and really provided excellent service. I recommend AAMCO - ask for Frank - he will make sure to take good care of you!

Jo
Review №40

UPDATE: Seems that the main problem is the transmission itself, t5 or t45. after all this time the mechanics at AAMCO worked through changing gears, clutch cable and what not. These guys will work what you need done, but if theres something absolutely wrong with what you have, and it cant be fixed. then they cant do anything about it. make sure have Robert check over and test drive and make sure you do too. a whole lot of lost time, call in to check on your vehicle, they get really busy. all in all, theres is really nothing wrong except the t5/t45 has gone bad. Good shop and workers.Brought my car in 1999 Ford Mustang V6 M/T. It was having a hard time getting into reverse, added that they said it was stiff getting into all gears. so I had them open it and do repairs $2400+. after the repairs were done I drove the car onto another parking lot making some weird noises I had it towed, when I got home the exhaust wasnt put on properly, so I had to drive it back so they can put it on properly. after this was done, now the bushings are loose from it being put on improperly and my car is making a rattling noise when on idle. still the main problem about the transmission: stiff gears. after all the repairs its now still stiff and it makes rattling noises. truly am disappointed.2 stars since they were nice when talking to. and making the deal.job done: no, not what i was expecting. i wasnt expecting it to shift like it was out of the dealer, but its just now worse than how it was before, was hoping to shift smoother but gears are just hitting all over the place, first gear is really difficult to get into now, so getting off a stop light takes a while compared to before the repairs.So after 3 yrs of driving and approx. 18,000 miles, and all this time, i just took it to another transmission shop, transmission turned out to be dry, the whining noise was because there was very low transmission oil.Communication: 4/5Transmission work: 1/5

Ke
Review №41

They are very knowledgeable and customer oriented. Unlike some other places they are focused on getting the job right and not how much money they are going to make off you. I would let them to work on my car any day and would recommend them to anyone looking for a good mechanic!

De
Review №42

This place was awesome! Took my 2012 chevy sonic LTZ 1.8L in for a transmission diagnostic that they offer free of charge. Not only did they look at it and tell me whats wrong with my car they showed me and made sure I understood everything they were talking about.They recommended I have the fittings on my oil cooler lines changed as well as a transmission fluid changed.I will definitely be back as soon as I possibly can to have the repair and maintenance done on it.They were all really nice also and that helps a lot when stressing over something so big.Thanks guys yall are awesome see yall soon.

St
Review №43

WHATEVER YOU DO, DONT GO HERE. PAY $200 EXTRA SOMEWHERE ELSE!!! If there was a -100, this place would get it. The warranty is a joke, because they never do anything wrong. Brought my car in for a rebuild transmission job. Cost $4300. Real expensive but i lived with it. Came with 12/12000 warranty. 6 months later the transmission blows and grinding all the way to stop. Smoking and grinding to even get the car on tow truck. New problem, so not under warranty, but it does have to do with transmission. Weird right! well i give in and pay the $2100 for this new repair. A few weeks later the transmission fails and comes to a grinding stop on road and transmission oil all over the place. Yep you guess it, new problem so not on new warranty for either of the previous 2 problems. Drop off car, Im upset and I dont hear from guy for almost a week. He hasnt even lifted it up. Now I have paid this guy $6300 to fix a car worth $3000. Now it takes him 3 weeks to even look at it and whole week to get me parts and price and fix because the new problem is not under the previous warranties. Now for another $1200 he can fix the new problem. Now Im in for $7500!!!! They fix it in 4 weeks from dropping off and drive it home and AC doesnt work. Call him and he tells me thats not his problem or anything they have done. Plus I can hear grinding while I drive down the road. Next day, I find a puddle of transmission fluid under car. I take it to dealership and trade in on another car same day! WOW! THESE ARE THE RIP OFF ARTISTS OF THE YEAR! NOT SURE WHO IS DUMBER, ME OR THEM. (Me, obviously)I CONSTANTLY TELL ANYONE WITH ANY CAR TROUBLE NEVER GO HERE FOR ANYTHING! SIMPLY PUT, IDIOTS!!

Lo
Review №44

Mr. Robert helped us with every issue that we came in with. Not only did he look at what we thought was wrong with our vehicle, he also did further diagnostics to inform us on things that would fail in the near future. They offer financial assistance at this location if you qualify also. When we thought our car wouldnt be ready for an appointment that we had to meet Mr Robert offered to take us to it. Very sweet guy.

Am
Review №45

Excellent service! Every step of the process was made transparent, I was shown the issues with my vehicle when they discovered them, and they worked with me on the total cost so that it stayed within my budget. David was very nice, accommodating, and knowledgeable.

Ja
Review №46

Very honest and will not lie to you like other mechanics and they have plans to work with you !!!

wi
Review №47

David at the Pasadena texas location was great he kept me up to date on my jeeps will continue to do business with yall thanks david

Fl
Review №48

Thank you David you really did an awesome job ! The customer service here is amazing ! I would recommend this place for anything car care ! Oil changes, transmission work and any other car care services! thank you to all the staff !

Di
Review №49

Love the employees take take time with you and explain everything that needs to be done....One of the best Aamco 👍🏿Thanks Shane and Thomas

Mi
Review №50

I left my original review below however I needed to do a follow up because it turned into a horrible experience after. The original rebuild lasted 350 miles before it blew up worse than the original time when I brought it in. After costing me a bunch of time and money I had to tow it back myself. I again left it with them, after nearly a month of delays and problems they finally said it was ready. I went and picked it up and it seemed better however it only made it a few thousand miles before it blew up again in Ohio. The original manager was already no longer with the company and although he said it would be covered nationally because I live nowhere near Texas and marked it on the receipt they refused to honor this saying there was no such thing and that if I wanted it warranted Id have to tow it 1200 miles back to them. At this point I just gave in and paid a real professional in Ohio to fix it properly. So long story short, dont trust this place. They did a horrible job twice, cost me a ton of money in wasted time and fuel and basically stole $1800 of my hard earned money. They refused a refund after never getting the work done right twice saying its not their fault their own manager gave us false info on the warranty and its on us to get it back to them.STAY FAR AWAY FROM THIS RIPOFF OF A COMPANY!!--my original review below, though sadly turned out not true --Had to have our tranny rebuilt while passing through the state and were on a tight schedule. Robert not only got us the best deal he could but him and his mechanic Steven went the extra mile staying late to get us out in time. I wish these guys were in my area so I could come back any time I needed work done.

Mi
Review №51

Excellent service, very friendly, honest and they saved me from having to get new/rebuilt transmission. Highly recommended!

Jo
Review №52

Had my transmission fixed here. James did a good job, and helped with some financing. Saw some other small things, and gave me a list to work on later. Nice guy, and kept me up to date along the way.

Cl
Review №53

Best customer service by far!! Went in for a tune up and the manager Frank was very helpful and kept me informed throughout the whole repair, Ive had service done on my honda at different shops and no managers like frank, cool guy. thanks again. would recommend any one. 6 STARS!!

Je
Review №54

Ok its has been a good 8-9 months now that David and his team worked on my 98 4x4 white Dodge Durango. And I can say I am beyond happy with the job they did because a shop I took it to before aamco charged me alot and the transmission messed up on me in 6 months. So ive always seen aamco since I live in the area all my life. So I passed by one day and spoke with David and he walked me thru with what he was going to do and what was all wrong with my truck and how much everything was going to be. The payment and the warranty and there experience in what they do was a great experience. I highly recommend if anybody have transmission problems David and his team are the ones to go to. Thank you David and your team.

ma
Review №55

Was very pleased with the transmission work on my car. David explained what was going to be repaired to where i could understand. I recommend Aamco.

Am
Review №56

I would highly recommend AAMCO to everyone. Ask for David he will take care of you!!! This was my first time and I was satisfied with my visit, friendly staff and reasonable pricing.

Le
Review №57

I love this place! They got my van in and out in just a few days. They kept me updated constantly and made me feel like family. They worked with my extended warranty company to get my repairs done. This is my go to place for transmission work from now on!

Ju
Review №58

We brought our car in blowing hot air and leaving with at a cool 46 degrees! Love how fast the turn around was and the price was very fair!

fa
Review №59

I’m a skeptical person of who works on my vehicles and I gave aamco a shot and they did great had my suv in and out in a timely manner and covered the warranty work.

Jo
Review №60

Took my car here because the engine light was on. Had to replace a sensor, which fixed the problem. Jay was nice, and told me about some other things to watch. No pressure and didnt try and sell me a bunch of stuff I dont need. Will go back again.

Ch
Review №61

Took my car to the shop because of a loud noise from the front wheel and problems with the transmission shifting. Roy helped me out as soon as I arrived and was very attentive and friendly. He called and kept me updated with the issues and repairs need for the car. I had an aftermarket warranty and Roy worked hand in hand with them and attempted to get as much of the work covered as he could. After the repairs were made, another issue was discovered by the shop and Roy contacted the warranty company on his own and was able to get the entire second issue covered. They worked fast and even with all the work needed were able to have the car out in less than two weeks and that was dealing with the warranty company and inspectors. Roy called frequently to keep me updated on the progress and was alway pleasant. I would highly recommend this shop to my friends and family. Cost was low and the car is running like a dream. Thanks Roy!

Ev
Review №62

I had my transimmion rebuilt .....David the manager were very detailed in educating me on the parts and actually what will take place with my truck....I was impressed...Thank you David....Eveylon Fears

Se
Review №63

I would highly AAMCO to everyone been there 3 times and all 3 was satisfied with my visit friendly staff and good pricing

Sy
Review №64

Theyre not bad. They fixed the immediate problem with my car, but my car still has other issues. I dont know about transmission work because I had none done. I would classify them as the typical mechanics. Theyre not great, theyre not horrible.

Ju
Review №65

David over here at aamco is really making a difference in the management an hospitality towards there customers... I think at times we are all always a little skeptical about who we allow to work on our vehicles especially If we never done business before ...truth of the matter is David here will be willing to resolve any questions or concerns an make sure you get the service promised...its more than aservice repair its helping people get back on there way towards there destination!!

Am
Review №66

I called a few days ahead of time to schedule an appointment. When I got there, the guy still knew who I was after 3 days. The guys worked on my transmission and fixed it the best they could for the money I had. Roy was very upfront and honest about the problems I was having with my car and what he could do to help me. They worked on my car when I couldnt find anyone else that would. I will definitely be taking my car back here for any future problems or maintenance.

Jo
Review №67

Excellent Service, Reasonable price and repairs explained completely. Frank worked with me on budget and transmission repairs. Car is like brand new.

As
Review №68

The guys that helped me were extremely helpful and patient.

Sa
Review №69

My car is running great! The guys were very professional and courteous. They really took care of me and I am a customer for life!

CJ
Review №70

Brought my old farm truck here for a trans rebuild (sentimental value). Quoted me over 2k for a simple rebuild I wasn’t happy but my mechanic was backed up for a month so I took the hit.Took over 3 months to get it done. Bought a new carburetor for them to put on and they tried to steal it. Didn’t find out til I took it to a new mechanic to finish for the rest of the work. They literally opened my carb with a clothes pin. Went back and cussed the guy out and he said “oh I’m sorry we forgot” (I have it all on video) and walked over to a tool box and pulled it out still brand new in the box. Also when I left after they a brake job on the front and rear which “they compted me for because of all the issues and the extensive time it took to finish” my brakes went out. Come to find out they slapped slapped pads on the rear didn’t even touch the front. Fast forward 3 months. Transmission went out and overheated luckily they do have a warranty and the paper trail and after some corporate calls I got my truck to a different shop but it took over a month to finish. So far running good but only time will tell. Avoid this particular shop at all costs I can’t speak for other shops since it is a franchise except the new one took over a month to complete. But I will never use this company again. Ended up costing over 4k to fix things they messed up. Save yourself and go somewhere else.

Ke
Review №71

Service was great car runs good. Happy camper right here ...had my 2009 Toyota Corolla fixed they did a great job

Sh
Review №72

Called to do a check engine check on a Friday and David told me to be at AAMCO at 9am and now I am sitting here waiting for my appointment and nobody is here or answering the phone. Horrible service. DONT TELL SOMEONE TO BE HERE AT A CERTAIN DATE & TIME IF YOURE NOT EVEN GOING TO BE HERE OR BE OPEN!!!! HORRIBLE SERVICE.

r
Review №73

Went in bc of transmission. They were honest and did their best to make fixing it affordable. Would recommend them

Do
Review №74

Wow!!! David was awesome such a great help and was so kind . My 99 toyota camry stopped on me and I called 4 different shops they all priced me at $1400 AAMCO DID it for less that $1000 IM SO HAPPY TO HAVE MY CAR BACK UP AND RUNNING !!!!!

Sh
Review №75

I had took my car here and the work on it took alot longer than was suppose to but James Hernandez was good to us and made sure that when I picked up my car that I was satisfied before I left. Didnt think I would recommend anyone here but James Hernandez changed my mind on that. Thanks James for all your help

Ge
Review №76

David was cool and was very detailed on what was wrong with my a/c and straight forward on what exactly I needed; overall it was a good repair experience 10/10 would recommend

Gl
Review №77

I had my vehicle repaired here and they gave me excellent customer service I felt comfortable here because they keep me informed throughout the whole process and James made sure that my car was fixed right. I would recommend AAMCO Transmissions for further repairs.

Ro
Review №78

Very fast service truck was ready to go a lot sooner than I expected

De
Review №79

*** Do Not Leave your vehicle here! My car was here 12days not only did I get the run-around every time I called but there was a ridiculous wait to get my vehicle back. Also I had a rental car during the diagnostic check up for my vehicle and after the repairs have begun we were charged for the rental for Ten days - and the communication between the manager and car rental place was terrible. We were waiting for adjusters, waiting for the rental car issue to be finilized now WAITING for a refund. Do not leave your vehicle here!

Ti
Review №80

My husband took his car there to have it fixed and they end up frying some wires that messed up the electrical components. My husband even took it back to them to have them fix it. over a week later they still have not touched it. My husband finally took it to someone else to fix it. It is not going to cost us over $700. We paid aamco $3000 and now we have to pay more money to fix there mess up. I told my husband that we should sue them. I will never ever take any car to them again.

MJ
Review №81

After a second visit to a transmission repair shop the search stopped at Aamco. Dave took the time to give a thorough explanation on their process to diagnose the problem. He even shared possibilities for financial assistance. Aamco also went above and beyond with their personal touch with their accommodations for us. We were very pleased with Aamco!!

Ca
Review №82

I had a oil leak and they also changed the sensor that was causing the leak.

Ju
Review №83

A very good example of very bad business practices!*Reading over the reviews you can see that Chad the GM responds to 1star reviews explaining how they are never at fault...ever. It’s always the customers fault in Chad’s story*Dropped my car off on Monday 01/29 at 5am and left the keys in the drop slot. I called at 8am and spoke to the store manager David who stated he would call me back with info once they know more about what repair is needed.David called me back that afternoon and told me the repair would be over $1500.00. I made a mistake of not getting a second opinion but I agreed to the repair and David provided me with referrals of finance companies for auto repair loans. I applied and was approved. David called me and stated that once I electronically signed the documents for the loan then he would get notified and they would order parts and begin repair. David said that the car should be ready by Tuesday late afternoon. I still didn’t have my car back on Friday so I had my first complaint that it was taking longer than expected. Saturday I got a call and David stated it was his Birthday but he came in on a Saturday on his Birthday to get my car done because he wants to take care of his customers. I drove the 2 miles home and the car didn’t feel right but when I called David he was already gone. Sunday the car was not drivable.Monday morning David agreed to have the car towed to them at the businesses expense. It was the same thing everyday with an excuse to why it wasn’t working. I went up to the shop multiple times unannounced to see what was going on and every time I went the car was never being worked on. David stated that he had other customers that he needed to assist and he was short a mechanic due to a death in the family.Thursday February 8th I asked a family member to call to see what was going on with the car. I received a call from David shortly after asking for me to not have “my male friend” call up there again. I said that the male was my dad and I asked him to call because I am still without a working car and you are not providing me with consistent information. I said that my dad wanted to know the plan on getting my repair taken care of and David was unable to provide a plan. David said he can only speak to the owners or people on the paperwork so e would only be speaking with me. The very next day I got a call that the car was ready. Drove home and the car was again unable to drive Saturday evening.Monday February 12th my car gets towed back AGAIN and we start the process all over again. During this time I call the auto repair loan company that I was referred to and they stated that the business was paid by the then (finance company)the day I signed the paperwork online so my 1st payment was still due within 30 days of the application completion (the day I took the car in) So they have been paid already and I still don’t have a repaired car? I made the big mistake of not reading the paperwork that clearly stated not to sign until repairs are completed.I asked to speak to the AAMCO General Manager a few times and was finally able to reach him. I spoke to the Chad at great length about the situation and expressed how dissatisfied I was. He had an explanation reason for every issue I asked about. I asked if they would consider reimbursing me for my rental car? Take any money off of the original quoted repair? Also asked if they would honor the $100 off coupon from their website. Chad refused all of my requests. I asked why he felt it was okay to already have been paid on a repair that was not completed and he said that they always ask for the repair loan to be completed so the loan company doesn’t back out of the agreement and they get paid.I got my car back the very next day. Today is Friday and it has now been a couple of days that the repair was completed. So far the car is running without any issues. Overall, the repair took 16 days, the 100 off coupon available online was not honored and I received no apology for the negative experience.

Da
Review №84

Went to get an oil change and was promptly attended and charged very reasonably, Frank attended me and was very polite and knowledgable. I will definitely go back and contine doing business with them. They gained my trust.

Mi
Review №85

These guys fixed a mess for me. Had another shop work on my transmission, and it was never right. I finally gave up, and took my truck to David in pieces. Thnaks for fixing me up right! Works great.

va
Review №86

I went to get work done in my car and Roy was very helpful and got it fixed right away. I will definitely keep going and highly recommend this place

Ru
Review №87

Great employees they let me know what I needed.

Am
Review №88

Terrible experience. I paid $600 to have parts replaced and a tune up only to have my car parked and undrivable the very next week. Come to find out, all the parts I paid to have replaced were never replaced. Be sure they show you the parts replaced and new parts put on. Hard lesson have learned.

ka
Review №89

Oil Change + impeccable customer service= AAMCOGot a full synthetic oil change for my Nissan rouge and all fluids were topped off, caps checked, tire pressure added, checked for leaks, and they showed me the dip stick to verify oil level.  Done in about 15 minutes.  Kudos to Roy and all the staff on redbluff even the dude underneath draining the oil.

Ca
Review №90

Ive had problems with my transmission for weeks; actually more problems with my warranty company. Two shops would not deal with my warranty company at all. They said it was too much hassle. I took it to David, and he got it taken care of. It was a big mess with the warranty company, but he worked through it and got me covered. My car had some discontinued parts that were hard to get, but he took care of me when no one else would bother.

na
Review №91

I took my car there back in September right after the the hurricane that just hit us in August trying to get my transmission checked out . They told me in order for me to get my transmission checked out that they would have to pull it apart and take everything out. I said okay so they finally tell me to rebuild my transmission it was going to be 2,604.I was trying to get money for it and I couldnt get the money for it so my car sat there for almost 2 months mind you i did keep incontact with them. I was doing everything i could to get it fixed. But after harvey hit work had been really slow for me. So they called me saying theyre going to get it theyre going to impounded because I didnt come up with the money .So I went ahead and was like okay well how much is it going to cost for me to get my car and they told me that I was going to have to pay $495 to get my car out but that they were not going to put my transmission back in the car that I had to get it towed to wherever Im taking it to. So Im like okay whatever I go pay the 495 and I get it towed somewhere else. Let just start off with it being over priced for the transmission. When I took it to get checked out I drove my car there. But I had to get it towed now because they wouldnt put it back. To top it off they stole the Cadillac converter & the part that keeps my hood to the car up. Then the new manager josh said I have my car there for months before he came and clearly on the paper it has the exact date I took it there. Yes I under stand that it was there for almost 2 months but Harvey effected my work and now its even hard to get it fixed because they stole parts ! & corporate yea Im still waiting for a call backUPDATE : It was not there for over 2 months.9/13/2017 till 11/8/2017.& it was not in the back storage . I live down the street everyday I pass thru there to get to work. Unlike you all I am not rich I live pay check to pay check . Yes its not your problem that is mine. But I did not abandon my car there. I did not have the money to get it out. If I did I would of got it fixed. I still havent heard anything nor did anyone ever call me in concerns to my car.I appreciate not being charged storage but o was told they wouldnt charge me for that. No need for parts to be stolen. If my car was locked. Obvioulsy it was not the first time it has happened there. This has taught me to read all reviews.

Br
Review №92

Frank Has great customer service, was very helpful getting my truck fixed i highly recommend this shop to anyone!

br
Review №93

Great place to go, they are efficient and honest. Knowlagable mechanics, and free diagnostics, and good serivce, i would def recommend them, ask for frank he knows his stuff

Er
Review №94

I was told by josh that fema would cover my damages eventhough there was no engine damage caused by the hurricane. Horrible customer service. He kept trying to get me to pay for things i know werent a problem. If i could give them zero stars i would.

Ke
Review №95

I dont usually write reviews, but because of service I receive each time I thought it would be worth it.Great.......Fast..........And excellent service they changed my engine oil in 10 minutes, The shop is very clean to include the waiting area .Professional staff . Above all, The quality of service is excellent .

li
Review №96

I recommend Aamco pasadena,very good services,,good prices!!☺

jo
Review №97

Taken truck back several times because of transmission and u-joints where not fixed right truck shakes now at 30 mph..l would not recommend aamco pasadena...very shady work....

Al
Review №98

Dont bring ur car or truck here have been 7 months abd they still cant fix my transmission

Na
Review №99

My car was having issues and I had contacted this place, they towed my vehicle for me while at work which I was grateful for. When they asked me to take apart my transmission to look at what was wrong and telling me it would be appx. $700 fee just to do the inspection. I felt pressured to sign off on allowing them to inspect my transmission on the phrase my mechanics are certain this is your transmission. I called around to find comparable pricing and found a place that would tow my vehicle for free and inspect my transmission for free. When I had contacted them to let them know my car was going to be picked up and transferred to another shop because of their pricing, the contact at aamco scoffed at me for making that decision. Found out my hydraulics leaked onto my clutch and it was not my transmission at all.

Ro
Review №100

This location is supposed to be open at 8:00 AM on Saturdays. Yet here I sit at 8:30 and there is no one here, but the open light is on. Oh, Aamco also has NO customer service. When you call you get asked for a zip code so they can find the nearest service center....uhh thanks

Information
14 Photos
100 Comments
4 Rating
  • Address:4210 Red Bluff Rd, Pasadena, TX 77503, United States
  • Site:http://aamcopasadenatx.com/?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 713-472-5700
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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