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Diaz Auto Collision
1820 E, Southmore Ave, Pasadena, TX 77502, United States
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Diaz Auto Collision
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ca
Review β„–1

Thank you for your hard work and I was impressed on how my suv turn out to be it looked right out of the dealer ship Brand spanking new…. And the timing was perfect definitely telling everyone about you guys. Customer service was excellent thank you πŸ™ very much guys

Ju
Review β„–2

I picked up my truck from Diaz Auto Collision yesterday evening and I’m extremely satisfied with the work they performed! Not only was the collision repair done well, their attention to detail and customer service is something you don’t get from many businesses anymore. Thank you guys, my car looks good as new!

fr
Review β„–3

I have used Diaz Auto collision twice now and Ive alwayshad a great and positive experience with their customer service and craftsmanship. Everyone involved here has always been honest with me and told me exactly what is going on. They are also very flexible with insurance claims and help guide clients through the process of having their cars repaired. If I ever need body work again Diaz Auto Collision is going to be my first call because if past experience. Heres and example if the great work with before and after Pictures.

Oz
Review β„–4

I recently bought my dream truck in August of 2020. My first brand new vehicle. In January of 2021 my dream vehicle was hit by a drunk driver. Since it was still a brand new vehicle, I wanted all dealer parts to replace the damaged parts on my truck. I had a hard time with the insurance in the beginning trying to get the parts I wanted. I looked up Diaz and talked to Israel about what happened to my truck and what I was wanting and he understood and knew how much I valued my truck. He fought with the insurance to get what I wanted and did an awesome job making it look brand new, the way I bought it. I HIGHLY recommend this company. Thank you so much.

Si
Review β„–5

Do not go get them to do any work on your car guy had car for 2 months never gave an estimate or anyting and bamboozled out of $600 for nothing I do not recommend him to anyone if I could give zero Stars I would

Bl
Review β„–6

Great service. Israel and his team really took care of my truck. Great job!

Pr
Review β„–7

I experienced the greatest customer service than I have from any other business. Greeted with a handshake and a smile, there was no doubt in my mind I came to the right place. They were expedient with the repairs and were honest with what should be taken care of. The place is awesome Its clean and the personnel are professional. I feel confident that they are honest and will do anything for their customers. Diaz Collision I will definitely be back in the future for any repairs! Hundred percent recommend! Thank you!!

Cl
Review β„–8

The people are easy to work with! Great communication and the process was very easy thanks to Sadie! Also my truck came out to be even more beautiful!

An
Review β„–9

Great customer service and quality work. I highly recommend this body shop.

Na
Review β„–10

Thank you so muchHighly recommended!

St
Review β„–11

Diaz auto collision has always taken great care of my vehicles, all the way from dealing with the insurance companys to making sure I was updated with everything that was happening...they are very professional and have a great facility and proper paint booth...they had my mustang looking better then when it came from the dealer.

Sc
Review β„–12

I must admit I was a bit Leary at first. I am the type that thinks the Dealership is the only place to take a vehicle for proper services. Israel Diaz greeted me inspected my vehicle deemed it unsafe to drive and took it in for repairs immediately. He made sure I got home that day (Uber). Laura assisted with getting me a rental vehicle and kept me up to date of when my repairs would be complete. I haven’t been involved in a accident since the 80’s and Diaz Auto Collision made it smooth sailing. I recommend them for safe, friendly, reliable collision repairs. Thanks again.

Ch
Review β„–13

Wonderful and very professional body shop. I was very scared in the beginning cause I have never been through this before. The shop had my car a little longer than expected but the outcome was well worth it. Thank you! Israel for everything you and your shop done for me it’s very much appreciated.

Cl
Review β„–14

After a hit and run that left damage to the back of my car i randomly picked this place because i went on google and went for the auto collision place that had most best reviews first thing i noticed when i walked in the receptionist greeted me nicely was helpful and offered an ice cold water or soda which makes you feel like a valued customer then as i came to pick up my car today i was VERY impressed it was nice shiny cleaned from inside and out and the back part they worked on looked like new im very happy with the results the detail and outcome is amazing Diaz Auto Collision did a great job glad i picked this place and if ever needed i will be back thank you guys so much! I highly recommend.

Ka
Review β„–15

I highly recommend this place. When picking up my car, I was excited to get it back (of course) but also very amazed with their service. I felt the same excitement as when I first purchased my car as it looked brand new. Overall, great customer service and excellent work. Thank you so much, Diaz!

Lu
Review β„–16

Awesome job took my 2011 Chevy Silverado for body and mechanical. Good workStaff are friendly and patient i was always calling for update they always answer my calls.100% recommended

Ka
Review β„–17

I brought my car in and the shop immediately let me know what was going to happen over the course of the week. They also sent me an email with the plans discussed & time stamps. The service here is unmatched. my car looks better than ever. πŸ‘πŸΌ

Ed
Review β„–18

They do a great job, treat you like family πŸ‘πŸΌ

Jo
Review β„–19

I would like to thank the people from this location for helping me out with my truck repairs. The staff is very friendly. They explain everything in detail and and are always in contact with you. I would highly recommend this place to anybody that needs to get their car/truck repaired. I was very satisfied.

Di
Review β„–20

Thank you so much Diaz auto collision for your wonderful customer service. So thankful to have had such a wonderful experience through the process of my vehicle getting repaired! I would highly recommend this auto shop!

Ge
Review β„–21

Customer Service A++ Thank you gonna recommend family and Friends .

Os
Review β„–22

Great work left it like new all oem parts honest on what they do how they do it good customer service as well

Si
Review β„–23

I was very impressed with Diaz Auto Collision.I had a great experience at this location and will refer anyone and everyone I know. Sady did an amazing job of keeping me updated and made me feel very comfortable. The customer service here is phenomenal and I got my car back quickly! It was obvious they took great pride in their company as well as their work. I could not be happier with how my car turned out. EXCELLENT JOB!

ri
Review β„–24

Very glad I took my vehicle to Diaz Auto Collision.. The staff is very nice and polite and got my car was ready within a week.. I’m a very happy customer and would recommend Diaz Auto Collision anytime.

Da
Review β„–25

It is worth the money. High quality work. Ms. Sadie as well as the owner are very professional and pleasant to work with. You will be satisfied with the work.

Kr
Review β„–26

I was very satisfied with Diaz Auto collision, Sandy was sweet and helpful throughout the whole process. They worked fast and did a great job on my vehicle. Highly recommend them!

Li
Review β„–27

This was the first time Ive used this Auto repair shop. The owner and receptionist was so very polite helpful courteous and friendly. The work they did on my vehicle was excellent. I am very pleased and would recommend this shop to others.

si
Review β„–28

This place was amazing, came in and got an estimate right away. they communicated with the insurance and took care of everything. The process was fast and easy OH and stress free. I highly recommend this body shop if your looking for fast great service and honest people.

As
Review β„–29

I highly recommend DΓ­az Custom Auto. Their service is genuine and their work is exceptional. Estimates are quick and you leave your car in great hands. Israel, thank you for everything youve done, I truly think of your shop in any car incident because you return my car as if brand new. And Sadie, I appreciate the calls keeping me updated with the process. God bless you.

Ma
Review β„–30

I’m so happy I chose Diaz bodyshop to repair my wrecked car. Dealing with car insurance after an accident is hectic but Mercedes made it so easy for me. She scheduled me with a rental and took care of everything. They stayed in communication with me during the process. If you’re looking for professional work done on your vehicle and courteous service this is the place to come.

se
Review β„–31

When I got into my accident I was in search for a great place, and a lot of other placed wanted to charge just to look at my car not this place. The workers there have wonderful customer service and they will do everything in their power to make sure you are well taken care of. They did such an awesome job on my c-rv. There were a few things that popped up after I got my truck back but they were more than happy to fix the issue with no problems and I love that about them. I highly recommend this place if you need collision work done .

Be
Review β„–32

Diaz Auto Collision did an excellent repair job on my automobile. They do quality work and provide great customer service. I highly recommend this Body Shop to anyone needing Auto repairs. Good group of people to work with.

J
Review β„–33

PASADENA AND THE HOUSTON AREA IS BLESSED WITH THIS SHOP ALWAYS TAKING CARE WHATS NEEDS TO BE TAKEN CARE OFF THANKS DIAZ AND EVERYONE THERE

Lo
Review β„–34

These guys did an awesome job repairing my truck! Looks brand new even detailed it for me before I picked it up. Would highly recommend for anyone needing collision repair.

Ra
Review β„–35

Great work Israel and Laura always keep me updated on my vehicle.

Ro
Review β„–36

Great Place!! We highly recommend Diaz Shop, they will help out with whatever they can. I have known this shop for over 10 years and they continue to do great work. Everytime I need work done on my vehicles, I come here because you cant even tell work was done. Great Job and Service.

Ju
Review β„–37

Very professional, prompt, and super customer service. Sady is the best and took care of everything without even happening to ask. Israel was very informative and took care of things promptly. I will more than insist that friends and family have any car issues to go to Diaz Auto Collision.

ca
Review β„–38

Diaz Auto Collision performed a great job on one of our Company trucks that was stolen. They helped fight the insurance to get everything we needed to get it repaired the correct way.Thank you guys so much for a job well Done.ASK FOR SADY!

Pa
Review β„–39

Very pleased with their work. My husband got his truck done here twice and the paint job is always very decent and looks great. The office staff is kind and helpful.

AN
Review β„–40

GOOD FRIENDLY PEOPLEGOOD CUSTOMER SERVICEanswer all my questions and concernsThank you and your team im very happy and satisfied with my results πŸ‘πŸ€I WILL SURE RECOMMEND OTHERS 100%

Ni
Review β„–41

I brought my car into Diaz auto collision in the middle of January. I worked with a lot Sadie due to my insurance not wanting to pay the claim, instead of them turning me away she helped in every way she could, between keeping me updated, staying on top of my insurance company eventually getting them to release it and getting the car completed. Sadie was fantastic, she kept me informed of what was going on. The entire team here was very professional, and friendly. I will definitely be returning in the future, and will recommend them to everyone I know in need of a great shop! Thank you guys so much!!

An
Review β„–42

I highly recommend Diaz auto collision. I used their services after a car accident, and they handled everything quickly and very professionally. Sady, the office manager is very accommodating and incredibly friendly. I am very pleased with my repair and will be sure to use them again for any future repairs.

Ja
Review β„–43

Very fast and friendly service. This was my first accident so as stressed as I was with this, they took care of everything, fixed my vehicle and made sure I was updated on everything going on with my vehicle. Definitely recommend if you’re looking for a repair shop!

os
Review β„–44

Excellent Customer Service, they even scheduled my car rental company to pick me up once I dropped my vehicle.Also, very quick turnaround to have my car done, they had estimated 5 days for it to be ready, and they had it by the third day !!I Highly recommend them!!Oscar Garza

Ma
Review β„–45

Helped me out a lot, and did a great job. Very professional service and kept me informed during the whole process my vehicle was getting repaired. Highly recommend it!

Ma
Review β„–46

This place is awesome! Always excellent service. They work super fast & answer any questions you have! Definitely will continue to be a customer here! Highly recommended!

Ro
Review β„–47

Took my car in for repairs here. It was done on time and properly.The paint matched perfectly and more importantly I no longer have that ugly dent on the side of my car.The lady up front made everything so easy for me while setting me up in a rental too.

ve
Review β„–48

Excellent customer service and my truck looks brand new. I highly recommend this body shop. I’ve used them in the past and will continue to . Sadie is the best, she handled my rental car arrangements.

Je
Review β„–49

I will definitely recommend Diaz Auto Collision to everyone, they were so helpful and they kept me up to date on everything that was going on with my car. Sady Cardenas and the owner were very friendly and very professional, by far one of the best body shops I have ever been to!!

Mi
Review β„–50

I had great service from Diaz auto collision . I was very satisfied with the quality of work they did. I also like the special touch of receiving my vehicle washed and clean form inside out great touch guys. I will definitely bring my next vehicle back to them, Thanks again.

Mi
Review β„–51

Diaz has amazing customer service. Sadie made arrangements to have a rental car pick me up at the shop, which saved me a lot of hassle. They treated me like royalty. When I picked up my vehicle it was washed and vacuumed. The repairs looked awesome. I highly recommend Diaz Auto Collision. All I can say is β€œWow!”

Er
Review β„–52

Great place to bring in your vehicle. Great prices and great repairs. Am glad I brought my 2012 gmc sierra here. It looks really nice and they took the time to get my truck detailed which I really appreciate.

Ce
Review β„–53

Came in after my accident and they took care of everything! Sady was a great help through it all. Their work had my car looking brand new. Very fast and friendly, would recommend to anyone in need of a shop!

Em
Review β„–54

Very welcoming environment and the best customer service I’ve experienced, and by far some of the best body and paint work I’ve seen, I’m very happy and pleased with my car. I will definitely be back in the future if I ever need more repairs done. Thanks guys!

An
Review β„–55

The people were really helpful, they answered any questions I had specially since it was my first time taking my vehicle to this shop

Ad
Review β„–56

Diaz Auto Collision does a great job. Recently had work done on my car and the results are flawless! It is were I refer my family and friends to if they are ever in need of a body shop.

TH
Review β„–57

WOW!!! This body shop is the best, iv never been to a body shop thats so friendly, welcoming and HONEST! They went above and beyond for my 2016 BMW 335i. Thank you Israel and Sady for such fast and great repairs.

da
Review β„–58

Great place to get any auto body work very professional and awesome customer service!! Had a insurance claim done there and looks better than it did before paint work is perfect! Recommend any work needed to get done here!!!

Jo
Review β„–59

They repaired my wife 2006 bmw z4,And remove all the dents on all the panelsOF THE CAR

Jo
Review β„–60

Great shop, did a great job with my car after a hit and run, the paint matches the rest of the car perfectly

Ju
Review β„–61

Great and fast repairs. Sady was great and kept us informed. Thank you Diaz

Je
Review β„–62

Best customer service ever from Sadie and Fernando gave such great information regarding my claim. I was very impressed with the quality of everything!

Al
Review β„–63

Amazing service!! Fast, efficient, and reliable. Honestly so glad I came here. I will recommend to all my friends and family. Thank you!

Ja
Review β„–64

Very fast and nice serviceHad my car looking brand new like I just bought from the lot

Da
Review β„–65

Diaz auto shop did a great job! They were on time with their estimation. Very reliable people and definitely recommend them for auto body repairs.

Da
Review β„–66

The people are great here. They go out of their way to really help you out. And always do quality work. Definitely recommend Diaz Auto Collision.

br
Review β„–67

Great service! They are understanding and they work fast and efficiently. Would definitely recommend to anyone who needs a service like this

Ev
Review β„–68

This is such an awesome place! Sady helped me through the whole process of getting my Jeep fixed and areget Theyme into my rental! The staff is very friendly and understanding! Totally recommend!

Ja
Review β„–69

We had a Highlander that had a rear collision with dents and scratches. The people here fixed it quickly and now it looks like new. Highly recommend

Me
Review β„–70

I highly recommend Diaz auto collision, staff super professional! Thank you so much!!!

Sa
Review β„–71

Great work! Friendly and helpful staff. They made my claim easy and painless.

Br
Review β„–72

They did a great job at color matching and using quality parts They did it right the first time that’s the sign of quality Work

Re
Review β„–73

Best experience ever from an auto collision shop. Excellent customer service, and quick repairs. Most definitely would come again, lifetime warranty as well.

Ma
Review β„–74

Fantastic body work and mechanic work. Owner is a good person that tries to work with u and is willing to do the leg work for you like contacting insurance, negotiating with adjuster... Highly recommend!!

Cr
Review β„–75

Their customer service was outstanding in that they go beyond the expected to ensure satisfaction. They are a knowledgeable, friendly, and professional group. The repairs to my vehicle were timely and professional.

Ed
Review β„–76

Excellent body work done on my van. Highly recommend them for any rebuild, build, or custom work on your auto. Awesome service, straight forward and maintained communication while my van was at the shop.

Ca
Review β„–77

Sady is the best she let me know what was going on at all times. She never got annoyed with me calling and checking up constantly. Love this body shop!!!

Mi
Review β„–78

Glad i brought my 2014 Silverado here. Fast and great repairs., great customer service as well.And they even had my truck detailed for me

Ed
Review β„–79

The customer service is great and they help you out. My experience with them was a great one and if I ever need someone when I get in a crash Ill definetly use them again.

De
Review β„–80

This place is amazing! Very good service and the staff is GREAT! Definitely a returning customer.

No
Review β„–81

Excellent work and great people, very honest and trust worthy- which is very important when trusting someone to fix your car right. Highly recommend this place.

AB
Review β„–82

The shop is newly renovated and they have highly skilled technicians. They do very professional job vehicles. I will highly recommend this place to everyone.

Ca
Review β„–83

Im extremely pleased with my experience with Diaz Custom Auto! Israel was very nice & helpful throughout the whole process. Youd never guess I was in an accident after the repairs they did. I would definitely recommend!

Ol
Review β„–84

We took our Chevy Truck to get repaired after being side swiped. The insurance wanted to write us off with a $500 check. I called our dealership and after hearing of the awful insurance the other driver had, they said we should be prepared to leave our truck a few months and that supplemental damages would probably not get approved and we would have to pay. Decided to look around and after seeing all the great reviews for Diaz Auto Collision we took our truck there. 2 weeks later, supplemental damages approved, we have our truck back in perfect condition. We are extremely happy with the great customer service provided by Israel and Sady. Definitely recommend their services. Thank you!!

Ar
Review β„–85

Great customer service, and great work performed on my vehicles in a timely manner. I’ve taken my car to them twice and no issues, my car looks like new, paint matches the original color and everything looks like damage was never there! Thanks !

Cy
Review β„–86

Super friendly staff, helped me with any questions I had, and left me very satisfied with the way my car turned out in the end.

Fr
Review β„–87

Great place they have done two of my cars and cant even tell work was done. They are friendly and will help out with whatever they can I recommend them to all of my friends

Me
Review β„–88

Just got my car fixed from here..they did a fantastic job! My car looks better than before!! Thank you

Ma
Review β„–89

Awesome customer service, awesome and very detailed work. Have needed of their services several times and are highly satisfied every time!

No
Review β„–90

I love this place, excellent customer service and the job they do is awesome! Highly recommend everyone to bring there vehicle here! Ive brought 2 of my vehicles, 1 has been here twice and the job they do is amazing, the best of all.In & out of shop, no wait! job gets done within days, not weeks like others! Defenently will continue to bring my vehicles here if needed. Thanks Israel, Saide & shop workers for a great job! 😘

Sa
Review β„–91

The guys at Diaz matched the paint on my car to the tee. Israel worked with me on getting a different hood for my car and was still with in the budget. Also, Israel managed to get me new headlights instead of the used one the insurance wanted to pay for. Shout out to Sadie (I hope I spelled you name right!) for handling all my calls regarding my car.

Ju
Review β„–92

This body shop did a Amazing job on my bmw, very happy with the work and amazing customer service. Definitely a returning customer.

St
Review β„–93

Great service.They took care of all my needs while I was at workWould recommend to friends

De
Review β„–94

I really like the staff here. They were helpful and my car was done in a week!

Jo
Review β„–95

Excellent service and timely on getting things moving for repairs

Ro
Review β„–96

Great costumer service!! Sady and Israel were great and really seemed to care for me and my car. Definitely recommended!

Al
Review β„–97

Great shop awsome work fast and great people Diaz is a great guy and takes care of his customers the best way he can. I am very satisfied with the job he did on my Jeep the paint is flawless what I asked to be done he took care of it no problem. I highly recommend this shop to any one. πŸ‘πŸ‘πŸ‘πŸ‘Thanks again broAlex Gudino..

Da
Review β„–98

I have been using Diaz Auto Collision Paint & Body Shop for over 10 years and Israel has never let me down. If you need any body work for your car or truck, I recommend Diaz.

le
Review β„–99

They did amazing on fixing my car can’t even tell that it was ever damaged I would recommend coming to Diaz auto collision

ce
Review β„–100

I brought my Cruze in to get fixed an they had it out in no time! Great customer service! Would recommend to all in need.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:1820 E, Southmore Ave, Pasadena, TX 77502, United States
  • Phone:+1 713-477-5855
Categories
  • Auto body shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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