I visited Protech with a major issue with my series 4 Apple Watch. I cracked the underneath glass that sits on my wrist with the sensors on it. Nobody could fix it including Apple. Apple wanted me to but a new watch! First of all, Ali was very helpful and knowledgeable. He did some research (while I was there) and felt confident he could fix it. Also I had actually done additional damage by getting the watch wet after I cracked it. I was totally blown away by how Ali was able to identify both problems and fix them. I happily picked up my watch today and could not be more satisfied! Thank you Ali!! Ben
So professional & helpful! The owner explained everything he was doing to repair my screen, very knowledgeable & friendly for a good price! will definitely only going back here for any screen repairs.
Ali(Halil) is so great and experienced but the main think is he is the quickest as well. Thank you Ali, best wishes
I wish I knew about Ali a long time ago. Service is face-to-face, quick, and half the price of Apple. No appointments. Walk in whenever. So convenient! I’m so happy I Smashed my iPad screen and found Protech.
Replaced cracked iPad Pro screen. Quick and professional. Other shops in sane mall were either more expensive or didn’t stock the replacement.
I went to three other places first but they were unable to fix my phone. I came to Protech and I was able to get my phone fixed within minutes while I waited. The pricing is fair and they are very professional.I will definitely recommend this place and I will be back here again. Thanks again
Ali was very helpful in trying to fix my iPhone problem and he was extremely patient over the phone and in person. He went above and beyond for me. Thank you so much.
Fixed my iPhone screen and my daughters swollen battery. Quick, professional and enthusiastic. Will definitely comeback with any other device issues.
I never ever write reviews but I felt it was needed to write this. Ali is so kind and very helpful!! My son broke his iPad real bad and he was able to fix it with a reasonable price and very fast! Thank you so much again I am so grateful I chose this place to have my device fixed.
Great service!! Great value thank you guys!
I literally stop there 30 minutes before they closed to make an appointment for the following week. I needed to replace my iPhone screen. Instead, they offered to fix it right then and there. In less than 15 minutes my phone was fixed and I was on my way. Great service. The technician had a great personality too.
Ali was professional, detail oriented and simply got the job done (both iPhone and iPad screen repair) in a timely manner ... and at great price too. Wouldn’t hesitate to come back.
I am very happy with the service I received. They did a great job replacing the broken screen of my surface. They were very professional and friendly. They took the time to answer my questions even though they are always busy. The pricing is very reasonable! I highly recommend them.
Now I know why Ali has 5 Stars - Outstanding service!! Would highly recommend. Repaired my iPhone 11 Pro Max screen. It’s perfect!
The quality is unbeatable and price is remarkable, Halil does great work!!
Best place at the town. He is very helpful and professional. Highly recommended.
Was able to fix my no touch iphone 6s+ and my Iphone X Face Id (Which everyone else told me it couldnt be fixed) Both Repairs done same day for an affordable price I highly recommend.
He fixed my broken screen and it came out perfect. I recommend anyone to go to him if your nearest phone service are charging you too high. He saved me 40 bucks.
Ali identified the problem with our two Motorola phones right away; thoroughly and patiently explained what the problem was. It even seemed he enjoyed doing that. I think he loves it! He was very efficient- ordered the parts and repaired within a surprisingly short period of time at an affordable price.Ali is a true expert; naturally pleasant and courteous, and we will use his services again.
Ali is my guy! He keeps me out of the Apple store. Professional, courteous and knowledgeable. Go to him before you step foot in the phone store. 9 times out of 10, he can fix it.
Very efficient work! fixed my son’s iPad which needs to be used for his virtual class in one hour.
Ali thank you!I’m not sure how you did it but I’m grateful....I had a iPhone XS Max with severe water damage.Went to a few places and was told it’s beyond repair.Ali on the other hand gave me hope.Took a few days, which I expected but now I’m very happy and I’m glad to be writing this review off my iPhone with all my DATA like nothing ever happened!!Thank you again! You saved me!
We had a screen protector that I couldnt get off... Its my daughters and was completely unusable... I called at about 8pm and ALi stayed after hours to get it off and replace and for a ridiculously low price. I highly recommend!!! Thank you again!!!
Best electronic repair place ever. Very respectful, professional and high quality service. Highly recommended!!
Ali the manager was super professional and helped me with all my concerns. The way he fixed my screen was amazing and took his time but was also super fast. I also had an issue the very next day and he was kind enough to fix it with pleasure! Totally recommend 100%
Absolutely magical repair on my phone today. My Face ID was repaired on the spot. I have a lot of respect for both Ali’s.Thank you Gentlemen
Great guy and amazing service. He knows his stuff and does it in great time. Do yourself a favor and visit Ali.
I am from Canada and I was visiting NJ when my phone broke. I searched around and most places told me they could not fix it, then I met Ali at his Protech booth.. He assured me that he could fix it and would send it back to me in Canada. All I have to say is this guy is awesome, he fixed my phone and within a week and a half I had it back in my hands. I would recommend Ali to anyone, very honest, great pricing and very trust worthy... Just to put into perspective, he did all this within the last week during this terrible crisis that we are going through. Hats off to you Ali and thank you so much.
The attention to detail is above and beyond your expectations. Ali fixed my devices that were water damaged. He was also nice enough to give me a free screen protector along with the fix. I got my device in a timely manner and left me to know that hes the guy to deal with electronic repairs! I recommend his services to everyone because hes trustworthy and hardworking.
My friend broke her phone while we were at work and everybody we asked refused to service her model of phone. It was looking like she was going to have to mail it in and wait a week for the screen to be replaced. We kept trying and found pro tech. I sent him a message asking about the screen replacement and he got back to me right away and we were able to arrange for her phone to be fixed right after work! He let me know when she got there and when it was fixed. Great experience all around!
I had a issue with loose charging port with my Pixel 2. I went to Protech half an hour before closing time on Monday night(9 pm). And Ali was really professional and accomodating. I got it repaired in 25 minutes. Thank you very much Ali for taking on last minute request. I would definitely recommend this shop for anyone who is having issues with their mobile devices.
Ive been to two repair shops past 6 days. Previous 2 shops had no idea what was wrong with my phone. All they told me was that i should probably change the logic board or something. I was seriously considering buying a new phone. Then i found this repair shop located in Garden state plaza which i visit pretty often. I went there without much expectations but he fixed my phone! He was very friendly, fast, and most importantly, price was low. I definitely recommend this place.
Small Ali replaced the battery on my iPhone 7. Excellent service. Excellent customer service and very friendly and easy to talk to. Ali Completed the task in 15 minutes with no issue. Phone working great . Will come again. Ask for small Ali!
I went to Verizon to fix my phone. They were rude, unhelpful and said they could not help me. Ali was helpful, kind & was willing to help me anyway he could. He fixed my problem and was so helpful. Can’t thank him enough!
My wifes iPhone was water damaged. We have visited multiple places included Apple store and we got the same answer, the iPhone M-board has damaged, it can not be fixed. We came to Ali and left the phone for him. Only few hours later, we got the text message told us the iPhone has backed to work. He did very good job and did very quick because he knows what he is doing. His price is very reasonable. Thanks Ali!MR Wang.
Very good, helpful and professional. Would recommend to anyone. Excellent customer service for a reasonable price. Very knowledgeable and experienced in his craft
Ali was unbelievably amazing fixing my fathers Iphone 7 plus that was beyond repair. We had tried several other repair stores but were told there wasnt anything they could do to fix phone. Ali literally worked on phone from 8pm to 4.30AM and miraculously restored phone to its former glory. Ali is simply the best and very highly recommend him. Try him out you wont be disappointed! Thanks Ali, couldnt thank you enough.
I went to Ali @Protech with extreme panic because my phone was forced to be restored. Not sure about any of you by I have tons of priceless memories on my phone and like a lazy person that I am I didn’t backup my data. I have a iPhone X which the issue is that face recognition stopped working causing a error resulting in having to do a restore. He pin pointed the issue and realized it was the ear speaker causing the issue. Tried many test and after an hour I got all my memories back. Thank you. I highly recommend. He is located at the Garden State Plaza directly in front of Coach and Aeropostale. 5 🌟
Protech is the best to fix all cell phones Ali just saved me 200 dollars by telling me I need a screen. Very honest very fast. He’s a machine on fixing the IPhone. Ali thanks again. Your the man
What a great find! I had a back glass break over my iPhones camera lens. Ali was knowledgeable about the inner workings of my phone and with great care was able to salvage my XR. He is an engineer by training and one can tell by his level of understanding of the work and ability to communicate what he is doing was just comforting. Plus he is just a nice guy. Best part of a bad day. Thank you Ali!
Quick and easy charging port repair. Ali was super friendly, professional and saved me $200 - when I went to a Samsung repair center, they said I need my screen replaced (even though it was 95% fine).
I went to Apple and they told me to discard the the device and get a new one for $400. I’m happy with the results and I highly recommend them
Best service ever in Garden state plaza mall paramus nj thank you Ali for fixing my whats data issues
Ali has been helpful repairing an phone where I thought it needed to be thrown out. The price was great and he added some additional service.Thanks again!
Professional, great, and I am 100% satisfied. Water damage done within 5 minutes and didnt even need any new parts. The guys a genius, would 100% trust him with his craft.
Exelente service !Best quality screen protector.Thank Ali. Very friendly.
I had very good experience.
I thought my sons iphone 7 was completely damaged. It had water damage due to the beach in the Dominican Republic. I took it to Ali and I have to say he works wonders. In one day he brought the phone back to life. Definitely would recommend him to anyone seeking. Thank you Ali
I had a great experience here. I have an iPad Pro 4 months old where the charging port broke on me. Apple said need to buy new one and nothing they can do other than exchange for new one and would out me out 500-600 ( I didn’t buy AppleCare) He was able to fix it within one hour and was very professional about the whole thing. Street talk place down the way In same area was terrible customer service ( I almost did it there but they handled the whole thing terribly) and happy i did it here.
This place I would recommend to any one. I brought in a super damaged phone and he fixed it like brand new. He was patient and very kind. Will come here always
My VSCO girl cracked the front aaaaaannnnd back of her iPhone 8 to the point of being unusable. The frame however was unscathed, so I dropped it off with Protech and did some GSP shopping with the fam. 1hr later the iPhone was as new for half the price I was quoted elsewhere. Dont even second guess as they will do anything excellent repair for sure!Oh and bonus he was able to remove the all too common broken lighting tab from the charging port of my sons iPad in like a minute flat!
Today my iPhone 8 plus that I’ve had for the last 18 months stopped working. It just shut off and would not turn on so I made an appointment with the Apple store. The Genius Bar told me they were going to run some tests on my phone and instead, to my surprise, they just plugged the phone in and told me the same thing I already knew, that it wasn’t charging. They then proceeded to tell me that I needed a new phone and it will cost $400 plus tax. I couldn’t believe it and so they got a manager to give me 10% off. I then walked out of the store and went across the hallway and spoke to Ali the manager at Pro-tech. He did what, in my opinion, the Genius Bar should have done which was to open the phone to look inside. Thirty or so minutes later he was able to fix my iPhone 8 Plus saving all of my information. Thank you Pro-tech for the great job! PS it only cost me $106!
Very nice guy and humble. Very respectful service and he knows what he is talking about when it comes down to repairs on devices. My phone had water damage and he fixed it like new! Great job!
Great spot for data transfers. Tmoble couldnt help to get me all my pics and vids which was over 100 gb worth of memories. Becuase of no backup and a cracked screen my only option was to repair the glass. This spot helped transfer all stuff to a hard drive. Once again great spot.
I got iPad Air charging port repair done by Ali he made an excellent job I recommended his service to anyone thank you *****
He was a wonderful help and kinds and it was a great deal my phone turned out perfect and was done in 15 minutes I will be retiring if here if I even need to fix anything again
I had to get Iphone 6s repaired. The guy at Protec Cell phone repair fix it fast and price was reasonable and even lower than competitors. He did a good job as well. I will recommend the service to all my friends.
This guy was amazing, he spend the remanding of the day just trying to fix my phone it took him about 6 hrs and he did not disappoint. If need any work I DEFINITELY recommend his service
Excellent work to repair my phone. Efficient and fast. Highly recommend.
Protech was great especially Ali very helpful and honest about fixing my daughters iPad. They can fix basically anything in any condition. I highly Recommend them if you need any repair to phone iPad labtop.
Ali has repaired my family’s iPhones 5 times in the past few years and he has always done a terrific job. He is fast and courteous as well.
He fixes motherboards, he does solder.Wster dameged, touch ic, audio chip, let him take care all.
Apple wouldn’t touch my phone. Cleaned it out and fixed antenna. Well priced and super fair!
Was searching for a good laptop repair store for my Dell touch Screen blackout isssue. And one day randomly came out from Aeropostle shopping store and saw Pro-tech infront; just like that had explained my laptop issue to Ali and he confidently said he can and will. As he mentioned he repaired my laptop perfectly as new even though there was so much trouble to repair it. I happily and highly recommend Pro-tech to everyone for his perfect repair services at reasonable price.
Great guy ALi. He was very nice and honest about his work. Ill be taking my future repairs to him. My wifes iPhone was ran over by her car and he was able to recover all the data from it to her new iPhone. And I mean everything, pictures,videos,messages...everything. I hope she doesnt run over her new iPhone but if she does Ill be taking it back to him.
Awesome and professional! Repaired phone while I waited. Looks great!
The person who works here named Ali fixed something I spent hours at Verizon and apple to try to get them to fix in under 30 min literally right in front of me. DEFFFF recommend you guys to go to this spot for you technical issues.
Halil is the man
Ali was fantastic! His service attitude so positive and his skills definitely very impressive. He fixed our two phones in no time!Thank you!!
He was good and quick I would come back again if it brakes!!!!!
I came to the Mall at 9:30am with a IPhone 6s . The service tech that assisted me was Ali very professional calm nature . He assessed my phone and set clear expectations for me ... my wait tune was 2 hours however he managed to not only fix my screen but also my 5 year olds IPad which was slightly bent ... his prices are the most reasonable as I did shop the other stores !
Ali fixed my tablet for me. He did an excellent job for me and I recommended people to him. Thank you Ali for your service.
Great place, Ali is a very efficient worker, fixed my phone a week ahead of schedule
Amazing service and amazing quality! Worth every penny. While you wait service can’t be beat!
Great place to fix your phone been coming here for the last 1 year and he does a excellent job
Excellent service, he fixes water damged devices and they work good as new
Expert service. Good prices. Quick repair
Excellent and rapid service from Ali. I bought in my iPad Mini 4 due to it not being able to charge. Other places were charging me an extreme amount and I had been told to drop it off and they’ll contact me for pick up. I went to Protech and Ali fixed it in about 1 hr while I shopped at the mall. Also....his price was wayyyyyyyy less than the other competitors!! Great Job Ali!!!ZC (IPad Mini 4)
Hinest Quick service thank you Ali you are the best
Great place! Fast,Friendly and affordable. 👍
Great customer service! Ali helped me out with a broken iPad and I couldn’t be happier.
What a great guy, work on my phone perfectly, repaired in minutes,very professional 👍
Protect is the best, customer service is top notch and very responsible, Highly recommend it
He is so kind. Very good service.
My LGV20 screen is notoriously difficult to fix but when I came here he handled it no problem.
Got our phone fixed quick ! Thank you
Best and friendly service
Great service, phone turned out awesome!
Excellent service .. good job bro
Best and most honest guy
This guy is the greatest and fastest!!!! Wow
Never seen this nowhere else, great service, great price. Thanks ali!
Superb customer service.
My phone was shattered once again, he fixed it perfectly!
Best technician guy cool as fun