I bought a new pod system and after 2 days, was having hardware issues. I emailed the manager and brought it in to replace it. Within 15 min or so I was walking out happy with a replacement. The manager emailed me promptly, which goes a long way now a days. Will definitely be back.
Stopped a little before ten and they were not open. The guys in another car went up to the door and told us it was locked and we saw the drive thru sign and went around the building but it was kinda dark inside. They didnt have any hours posted but the drive thru sign and stuff appeared to be on.
The location can be difficult to get to because its on the corner of a busy road but the products never disappoint. There is this young woman who always helps me. She is very knowledgeable.
Seriously awesome store. As one can expect, loaded to the brimm with toys and other interesting stuff. Fun fun!
There prices are double any other smoke shop in the area. On top of that they sell faulty vapes I’ve gotten two from them that don’t work after hitting in about ten times at most. And if you call to tell them they will just say sorry if it didn’t stop working in the store we can’t exchange it?? Like you know what your doing. That’s very scam vibes but go off then!!!!
Very cool place with lots of flavors for vape juice. Excellent incense selection. Very sweet people that are always willing to assist and answer questions.
Wide selection, good prices, and cool staff.
Go here all the time, they have a good amount of different items in stock and a drive through. Water pipes are a bit pricey but they do offer discounts.
Huge selection, friendly staff to help you find what youre looking for
Their price on disposable vapes is the lowest of any local shops I’ve seen. Some of the staff is great, and very helpful, other members of the staff not so much. All in all this vape shop is reliable and I feel their hours of operation are very accommodating. The one major thing I don’t like about this shop is the individual with the purple hair, because she has consistently asked me for a tip, which I feel is very rude. Sometimes I tip at shops, but when the person asks me to do so I think that’s a bit of a reach. All you did was pull my product off of a shelf, and scan it, so please don’t have the nerve to ask me for a tip. Extremely unprofessional.
They do not honor advertised discounts. If you receive a text from them that says theres a discount, the manager just says sorry, that was a mistake
Love the service but theyre almost double the price of other smoke shops
I had the privilege of meeting the store owner, Ted today. Ted was extremely hospitable and friendly and went out of his way to ensure that I felt at home. Ted is extremely knowledgeable in a wide range of topics especially coffee, kava, and Kratom. Ted made my experience so amazing that we ended up chatting for upwards of 45 minutes about life, his story, and his store. If you’re looking for a reliable smoke spot with tons of great hospitality look no further than Marley’s House!
The girl there was really helpful great service
Well stocked store. Good prices. Counter person couldve been more helpful.
Very professional and nice place to go for our vaping needs.
I purchased a smok product from this company that malfunctioned through no fault of my own, unused, and they refused to back it. Unfortunately as many good times as Ive had while enjoying a cup of Kratom and waiting for my product in the past, I will not return for business here. Such a bummer Marley House : (
First time I went it was 5 star service last few times was suspect one star serviceSo 3 it is.
Stopped in this morning ( the palm harbor location ) to pick up some vape juice for a new pen of mine and had a great first impression! Excellent customer service, great prices, chill vibe, and awesome smoothies! 🤙🤙🤙 10/10 would recommend. They also had some really cool glass pieces that yall should definitely check out!
I let the nice young lady know my budget. In true sales person fashion she tastefully attempted the upsale, then brought me exacxtly what I asked for... Brilliant!!
I love this place, they have an insane selection of incense, and the best glass collection in town
Great service as always, but prices are high.
I LOVE LOVE all the Marley’s House Smoke Shops!! I recently went to their Tarpon Springs location and the girl their was super helpful which lead me to this store... HECK YEAH! They have lots of beautiful glass pieces I was in smoke shop art heaven (if there is such a thing) The girl at this store was just as friendly and helpful as the other store. What I loved at this place was the kava/coffee bar! I got to enjoy a nice mug and chill out a bit. Great service!! I will be back soon! 😍😍
I have visited and purchased many items from this chain. I will no longer terrible customer service. They refuse to exchange or warranty items even with a receipt. $300 pax . 2 days after purchase. call the manufacture. Same thing with a faulty battery with recipt. Bought formula 420 2 weeks ago. No liquid when I went to use it. Asked for a simple exchange. Sorry cant do it . Leave a review on Google. Kids work here with no cust service or knowledge of what they sell. Ill go to an owner operated shop. Terrible customer service.
Very cool place🤪But prices a little high lol🤯
Great place for Vapes and Juices! Girl there is really helpful and knowledgeable if your new to vaping. Big selection and overall just a cool store.
Prices are fair, better than anywhere else. Very friendly service, the young gentleman Lincoln was funny and kind and helped very much, keep up the great work.
Went to Marleys real quick to get one of their amazing smoothies the owner is so sweet and awesome! I love going here
Excellent customer service and knowledgeable staff that is always able to answer all my questions. Plus the smoothies are delicious!
Always a big help
Had a good experience with this shop. The store has a great atmosphere and a wide selection of products. The clerk that helped me was very pleasant and helpful. Would definitely recommend to others and I would shop here again. Thanks!
Everytime I stop in its always good vibes! They have good iced coffee as well!
This place is cool....bought couple supplies seems like young owners... so respect the local....Also thay came in to my place of work a few weeks later dropped a business card and were very polite and real people so DBL props...SO I personally with them all the best
Awesome experience very very nice staff and very helpful!!!!
Nice people work there and very helpful
Lots of disposables and juices
Amazing service, chill vibes. recommend it 100%
Great selection, quality items.The staff is great! Very helpful and friendly.Totally recommend!!
Very nice store with a Kratom/Kava bar. Staff is friendly and very knowledgeable. Only reason I give two stars today is because upon my arrival to grab a tea I was informed that the fluid ounces changed but the prices still remain the same. That to me is very upsetting because with the new change I feel as if I’m not getting my money’s worth. If the owners want to make they’re customers happy and keep them coming back then they should definitely consider the changes they made.
Walked in with numerous questions and Blaze was able to answer them all and make appropriate suggestions. He was very knowledgeable, courteous and extremely professional. I’ll be back!!!
Very educational staff. They know their products. Very friendly has a lot of cool stuff. Me an my boyfriend go here all the time
Great place...tiffany was very pleasant and helpful! Definitely will be back
They have everything for ecigs and more friendly staff helped me
They had a really great variety of different pieces, got a really cool one made by a local artist. Staff were really friendly. I would say that they need to figure out what to do with that massive empty space in the front of the store.
Actually I bought a new base for my vape, last week. I kept the glass and coil from my old one. The guy cashed me out. BUT he sold me coils for $15 that were NOT for my vape. Once I noticed, (2 minutes later) I went back in the store and he told me All sales are final, no returns. Im sorry. So they can sell you stuff that doesnt even fit your stuff, and NOT RETURN YOUR MONEY. BE CAREFUL WHAT THEY RING UP!!!
Great products and amazing staff... The service was immaculate...
I got an infinix from this shop and the battery only lasts about 30 hits, which is nowhere near what it should be. Ive had two infinixs before this one, so i know what to expect. I came to exchange it for another infinix which will probably work. The guy at the store literally told me to git it till it dies so that he could exchange it for another one. Maybe thats just the employee, but still not the right attitude a store should have for a customer with a complaint. I wasnt about to hit it for 15 min until it died
Tyler was awesome. He took extra time to awnser all of my questions (and I had a lot) Ive been struggling with anxiety and he explained all the benifefts of CBD. It was a great experience Ill definitely be back to see Tyler!
Great selection of accessories The prices are compare or maybe slightly higher than other shops in canalis county but great atmosphere and a variety
The CBD selection is top notch! I dont have to worry about weird chemicals or unknown companies because all their CBD is 100% legit! I love Marleys House!!!!
This place is amazing,went in there unsure of exactly what I needed and Randy I believe his name was(maybe Randall?)at the 19 and Tampa Rd.store couldnt of been more helpful.Great store great employee,thanks again for all your help!(give that man a raise he deserves it)
Great store... Friendly knowledgeable staff. Cute, too...I was surprised at all of the product selection. So much to choose from. They have a Kratom/Vap bar, too. High quality Kratom with a good price tag, thats not watered down and served up in a fair sized cup. They even had to-go cups if you wanna take it with.Ill go back.
Great friendly helpful staff who made a super delicious smoothie!!
Ted is an amazing guy! Great service and prices along with the selection of products.
HUGE store, massive inventory, & a full Kratom bar. Make sure to check this place out if you havnt already!!
Awesome place!
Too expensive.
This is the biggest and best Marleys yet! 5 stars to start this one off right! We added some hard to find items to this location ! ALL your smoke shop needs PLUS..... Kava shots, Kratom Tea & Cbd coffee galore! Friendly service at a great price, come check it out for yourself! Owner-
Had what I was looking for and much more.
Friendly staff. Good selection.
Ted is very friendly and knows the products he carries. I Highly Recommend visiting here for your smoking needs :)
Customer service is worse than the pricing. Both are terrible. 95% is Chinese junk
Awesome vape shop and great customer service!
Always friendly, good knowledge of the products.
Friendly staff.. Awesome place!
Very helpful and Well informed about products.
Wonderful place with awesome people
The staff was very informative
Top Notch !! Great Prices!!
Everything you need and a CBD coffee bar
Good pipes
Extremely high prices..
Excellent customer service
Nices
Tea good
Great service.
Excellent Shop.