This is by far the #1 storage company! Their customer service is outstanding and the process of renting a storage unit and then later renting a u-haul was easy, organized and professional. Every staff member that I encountered was SO friendly and their facility is clean and inviting. I will encourage (insist!) to everyone to use this company for all their storage, packing, moving, etc needs. If I could give more stars, I would!

I searched high and low for an available storage unit. Spoke with a manager at another storage facility and well felt rushed, a little annoyed and not having a great overall feeling. Then I contacted Security Public Storage and what a difference! I spoke with manager, Rene, who answered all my questions, explained the reservation and payment process, rental agreement,etc. Just overall great communication. I dont have alot of time, so I appreciate how smooth and efficient the entire process was. I felt secure enough to do everything over the phone and email. The follow up has been great as well, along with the office staff assisting me with location of my unit when I arrived. Great customer service from Rene and team.

Always a pleasure to do business with Rene!! Hes my go to person for all my storage needs. George is always helpful if Rene is unavailable and Frances returns my calls immediately when they are bombarded with customers and/or customer phone calls.Thanks again Rene for getting us the right storage unit at the right time every single time.

This uhaul dealer is small but had what I needed. Very friendly and didnt make you feel rushed. Explained everything about the rental and just made it a pleasant transaction.

Very helpful office staff. Easy to reserve and stress free. Even rented a U-Haul truck to make my move-in easier. They rent U-Hauls and have boxes too. I’d recommend Security Public Storage.

Had a great experience getting signed up and moved into the storage space. Everyone was friendly, helpful, and gave quick responses.

I rented a uhaul using their 24/7 option. I called the office to ask if I could change the pick up time to something much earlier. Francis was so kind and helpful. The staff made the whole process so easy and stress free. I will absolutely be renting a uhaul from this place in the future, when the occasion calls for it.

Very impressive! Miguel, the young man who helped me was amazing. I really did not know what I wanted, and he stayed with me the entire time guiding me to the proper size and His customer service was top-notch. Then when we checked in he again stayed with us and made sure everything was perfect. The place is clean and well organized. I highly recommend this place

Helpful, professional, patient and customer friendly describe George at Security Public Storage. Great experience checking in and being shown to the unit we were renting.

They really gave me great service!

Picked up a U-Haul earlier this week. This location has always been excellent the demotion to 4 stars was really not their fault as U-Haul had a major outage and had no way to know that we had a reservation or, once the computers were back, that this location had the unit available. This left us uncertain whether we would get our trailer. It also resulted in slow service made worse by one employee had just been hired and could do only limited things.

They guys in the office Rene and George were so sweet and attentive to me and made sure i was happy . They went above and beyond. I would recommend them all day long.

I’ve rented u hauls here and most recently a 6 by 10 storage unit.Everyone was super helpful and the facility seems clean and well maintained.

The guys were great at the facility. They worked with me on the number of spaces needed. They also worked with me on the rate. Thanjs to the wonderful guys there.

Great, helpful staff. Facilities top notch and prices are fair and decent.

I just signed up for a unit at the Palm Desert location. The gate entry code I was given did not work. When I tried to inform someone by using the intercom button, it didnt work either. I called their phone number and was told the intercom hadnt been working for some time. (So why not FIX IT?)The agent told me to wait a minute then he came back and said to try again. This time it worked. He was helpful when I asked for a different unit that would be easier to roll my motorcycle into.By the time I left it was after office hours. I pulled up to the gate thinking a sensor would detect my car and open the gate. Nope. I called their # but had to leave a voicemail asking how to get out. I finally walked out through the door in the gate, entered my code to open the gate & got back in the car and left.I have never received a callback from my voicemail to see how I got out or explain the procedure.

Great service so far. Detailed and organized. From website to meeting the staff. My space is clean and feels secure. My first time using this storage company.

Gentleman that helped me was on lunch break, came in helped me, did a fantastic job, really impressed, Damon smith

Exceptional Service and Care! Thank you guys!

I rented a trailor was easy very nice friendly staff

We’ve had storage units at Security Public Storage in Palm Desert for almost a year, and have been very pleased with their customer service. Jaclyn and Shea are great. Whenever we have had questions or concerns they listened to us and, if necessary, took appropriate action to resolve them. Thank you both.

Excellent facility; clean, safe and helpful. Management is superb and team players well trained. Highly recommend Security Public Storage!!

We have had an excellent experience using Security Public Storage. Shea was great in helping us through the setup process. She was patient and knowledgeable which made it so much easier. The location is so convenient and we love the fact that we can drive in and park directly in front of our unit. Both Shea and Miguel were great.

Very helpful and pleasant staff, answered all my questions and helped me with singing up for my storage space.

This place has been so convenient and safe for my valuables. The people have been very helpful n generous with their time as well. The location is clean and welcoming as well. These 5hings I did no5 expect from a storage unit facilityJaclyn and David are the bomb! Seriously makes my life manageable more than you know until it’s time to store ones things.Thank you thank you n happy holidays to all...Dawn

Excellent customer service!

This place has excellent customer service excellent workers very knowledgeable and Ive been here over a year and still here I would recommend this place to anybody who needs a storage unit

Very clean and great customer service!

I had an excellent experience here. I rented a uhaul and a store-age unit. The young woman at the counter was completely swamped when I went in and it didn’t faze her. She was explaining my contract to me while simultaneously answering phones and greeting other customers. I was pleasantly surprised by her professionalism and she was kind to me which is a huge plus in customer service. I’ll definitely come to this store again!

The staff here in Palm Desert are very knowledgeable and professional. I rent U-Haul from this location and always have a clean fast and friendly experience. The two guys that work there on Saturday A1!

Very helpful, polite and professional. I am please to do buisness with the staff at Security Public Service.

The staff here is always very courteous, nice and professional. The facilities are well maintained and kept to a standard above most. I have enjoyed being a customer and will refer anyone I encounter that have storage or moving needs.

Andrew was awesome in getting me squared away with my storage unit. I went in for a standard 10x10, but he was able to suggest a non standard size that actually worked better for me and saved me money every month in the process. Quick and easy process to get the stuff out of my house and organized into storage. I do recommend Security Public Storage. PS: They also helped me with a trailer. A+ A+ A+

Great experience at Security Public Storage! Everyone we spoke with was extremely friendly and helpful. From the person who showed us the available storage units to the person who setup our account. She was very detailed and explained everything to us. They have excellent rates as well! It is kept very clean and organized and very easy to get to. I would highly recommend Security Public Storage!

Security Public Storage is the BEST storage facility in the world. Service is exceptional and professional, especially Miguel. He is wonderful, helpful and knowledgeable. He can help you with anything! The spaces are clean and easy to use.

After all the nightmare stories I had heard about storage facilities, I was amazed at how easy Security Public Storage is to work with! They held my reservation with no deposit until my move-in time. They have a friendly staff who is incredibly helpful, always cheerful; they are in a good location with easy access and so large that there is a good selection of sizes available. I rented a large space until I can downsize, and then will move what is left to a smaller space where it will stay until I no longer need the storage. I highly recommend Security to anyone needing storage.

I have had a storage bin here for a long time and the staff has always been friendly and helpful. The site is well maintained. This is the first time I have posted a review.The only difficulty I had was when my credit card was expiring and I faxed in my new credit card and expiration date on the form provided by them and somehow or other the new credit card was not applied and I was notified that I had not paid. It was straightened out eventually and it seemed some type of internal company procedures caused the mix up. But it did have me concerned. Other than that I think Security Public Storage is very good.

I was very impressed with the assistance and information I received from all the staff. Couldnt be more pleased and very appreciative.

My family and I are long time clients of the Palm Desert store. We commend them for their expert customer service, very clean, facilities and fair pricing. I would recommend Public Storage to anyone with storage or moving needs.Sincerely,Robert Smith

We have been here for almost a year, and I have to say they are the most honest storage places we have ever dealt with. The managers in the office are always on top of everything and are so nice! The cost is fair for what you get, and one of the cleanest Ive seen. The property is older, but I would go here over one of the chain places any day.

Very happy with this facility. They were the only one in my area that did not have hidden fees when renting a unit. The prices are competitive, the facility is clean and secure, and the location is very convenient. The office staff is very nice and helpful.

Staff very helpfull and friendly

Ive been renting a climate controled space for a year now and am frequently in and out of the unit. Its an interior unit and its always clean and cool inside. The grounds are also always clean and I feel very safe at any hour I need to be in there. The staff have always been friendly and easily accessible by phone or in person. I would recommend this place to anyone.

Great deal and great customer service!

David and Jaclyn are professional and helpful beyond words, always available to help. The facility is clean and organized, and most importantly safe. I would highly recommend all those in the desert area, your search is over with Security Public Storage.

These folks are always very pleasant and helpful and will go the last mile for you

Friendly people, excellent customer service. I KNOW my stuff is safe here. This place is worth your time. Go see it. Talk to management. Check out your storage options. Youll be pleasantly surprised and pleased with your choice if you choose to store your precious things here. Do it!

Recently rented a storage unit here. The staff was so helpful! I also rented a truck and everything went great.

Security Public Storage has it all. When I down sized my living space I put my prized belongings into a unit. Then when we had to move some large item around, we rented a truck. Their prices were fair and the service was great. The staff are always there when I need them. Thanks Guys, J. McClain

I love the hours for the storage facility its the only one I could find that was open early and closed late.

I have been a customer over a year and have found the people running the Palm Desert operation to be outstanding, something you would not necessarily expect. Just a great experience.

When we were evaluating storage facilities, we chose Security Public Storage because the staff was so helpful and professional. The grounds and facilities are exceptionally clean and well maintained. We were given several choices of location for our unit and are very happy with where we landed.We chose a temperature controlled space and couldnt be happier. The location is great as it is very convenient for anyone residing in Sun City.I highly recommend SPS to anyone with storage needs.

This place is Great!Reserved my space ahead of time and they were ready for me when I arrived. They were very polite and professional and the space was excellent, clean, easy to get to and fully air conditioned and protected against the desert sand and they had a large dolly available for me to use. The space was reasonably priced and is very close to Sun City Palm Desert for those who live there.

Great service. Staff is friendly & helpful. Been there for 4+ years now

I’ve been very pleased with this facility. Never had an issue with security. The office staff is always friendly and helpful.

As a woman who has rented many storage spaces in the past few years, this facility has been absolutely amazing. The staff is friendly, helpful and very professional. They offer all products needed to make your move as easy as possible. I would highly recommend this facility to anyone in the process of moving.

Very clean storage units as well as the office and grounds. The staff is always polite and helpful, nice people to deal with. Good prices too!

Great experience. I feel my possession are safe and secure. Very friendly staff and great management. They keep the facility very clean, Highly recommended.

The team at security public storage are great, this facility is clean, and professional would refer anyone who needs storage and U-haul.

As a small business owner, I rent storage units throughout Southern California. This facility (Security Public Storage - Palm Desert) is my absolute favorite. I wish all storage facilities were run like this one. The manager and employees are the most friendly, helpful....and most importantly, most accomodating of any storage facility I have ever used. They have exceeded my expectations of what is typically offered at a storage facility. Top tier customer service and cleanliness are best in the industry.

First, well start with the personnel who greet you. Dana and Robert are great! They are so professional and knowledgeable with no pressure what so ever. Maureen and I selected an air conditioned unit which certainly made sense to us especially in 100+ degree weather. Today we extended our lease and it took all of two minutes. When they use Security in their name they really mean it -- the first entry I made on the premises I followed the car in front of me through the gate without entering my code. Within a minute of entering my locker there was an employee checking me out to verify who I was, pretty impressive. Thanks SPS for your help and just being friendly people.Maureen & Gerry

Ive only been with Security Public Storage for a couple of months now, but since then, their service and explanation of how their facility works and operates was clear and concise. Their rates seem to be equal or slightly below others in the area and the entire facility is clean and well maintained. So far no complaints by me.

Very pleased with Security Public Storage. Friendly, professional staff, clean, well-maintained rooms, reasonable pricing, and unbeatable location. Theyre also the most flexible in terms of access hours. Highly recommended.

The staff is very friendly and try their best for you to understand things. I have been this site fir a lojg tkme, also the office and site is always clean great job

Great valueConvenient locationExcellent customer serviceClean, newer facilityGreat access hoursLighted unit

Great customer service from Miguel, and Jaclyn . Also helping with email . Patience with us a plus. I’d recommend your storage in a minute.

Easy access to clean storage units, office staff is friendly, and Shay the manager deserves a promotion and/or raise shes such a pleasure to work with. Highly recommend this property!

Great place to store your stuff! Staff is helpful and I feel safe leaving my things in my unit. Would recommend.

Fantastic customer service and convenient location/access. The staff is very personable and Marie is the lady to talk to -gets things done and always has a positive attitude (: . Ive been storing with them for a year and a half and have definitely received the best service imaginable.

Ive been with this storage facility for over 5 years. Ive never had any issues, easy in and out and even a U-haul place next door. Great service!

Good people, good service, quick to help and have never have had any issues.

I have two storage units with these guys and I can grab my uhaul truck from the same place! It makes for a very pleasant and convenient experience!

I had moved my things from one storage to the other and none of this storage give you the satisfaction of being a customer that actually pays for their salary. I tried Security Public Storage in Palm Desert. Not only that they are willing to answer questions but they are polite too. I moved my things with one of the units and felt secure. I can recommend them to anybody who is planning to store some of their items.

Amazing customer service Jim!

Security public storage has always provided excellent customer service and a clean and easy to access storage space. I have been a customer for over a year and would recommend to anyone who wants a clean well organized storage facility.

The people here are great. Always very helpful. Grounds are always well kept. Would recommend

Friendly front office. Operationally,not so good. It took them 2-3 months repairing climate control in the P building, during summer. Gate access sketchy since August, and now,its in-op.

I have been with security public storage for years. and have been very happy with them. I recommend them to everybody I know.

This is a really nice storage place- much better than the last place we used. Friendly employees, excellent service, clean facility; all in all, a great storage place- highly recommend !

No matter who I spoke with prior to the move each person was knowledgeable and helpful. Check in upon arrival was easy and hassle free. Very conveniently located near I-10 freeway.

Amazing courteous staff that actually care. Always willing to help you and answer all your questions. Ask for Robert hes amazing!!!!

Very helpful and friendly office staff. Good location with excellent electronic security. I recommend Security Public Storage especially their Palm Desert location : )

BY FAR THE BEST BANG FOR YOUR BUCK! THE BEST STAFF, ALAN THE MANAGER IS AWESOME! WE REFER ALL OF OUR NEW MOVE-INS.

Honestly, I have never dealt with such a professional staff in my life in terms of renting storage units. Not only do they make it easy and painless to get a unit, but its the best prices around! AND they know my name! Any company that knows their customers name deserves to have an Excellent rating.

Friendly,efficient service

Best rates in the Coachella Valley, excellent security measures, clean, well organized, very polite and helpful staff, can purchase needed storage and moving supplies at location, with affordable Uhaul rental trucks and vans on hand near i10 and Washington off of Varner.Proud to be a 7yr customer.

We have had 2 storage units with SPS and appreciate the clean facility and outstanding service from the the gentlemen at the office, they are very knowledgeable and on the ball!!We were immediately taken care of both in the office and then as we personally taken to the storage unit.Clean and air conditioned.We continue to store our contents with Security Public Storage.Thank you. Diane Clervi

The staff at this location are always helpful, organized and its a very clean facility. I was really impressed with theyre customer service and good prices for there storage rentals.

Justin KeefeVery helpful and friendly staff, and security as stated in their name is one of their huge pluses. Someone on site 24hr a day. (To monitor the facilities wellbeing not for regular operating hrs services) large gate that requireds a password in and out and alarms on every unit. Its not the cheapest but you get what you pay for.

Been a customer for many many years and its the best location, service and confidence level of knowing our property is safe. Awesome facility!

I have been a customer of Security Public Storage for six month. The office staff is very helpful and the electronic security is excellent. I would recommend this storage facility.Lynn Crutchley

WE HAVE HAD MANY STORAGE UNITS AT THIS FACILITY AND FIND THE SERVICE EXCELLENT. THE STAFF AT THE FACILITY ARE THE FINEST.

THIS IS A GREAT PLACE TO STORE STUFF!!! NICE STAFF GREAT PRICES AND ALL THE TRUCKS AND MOVING EQUIPMENT YOU CAN NEED!

Great service, great employees, Jaclyn was fantastic and helped out tremendously!! Recommend

July 17, 2018 and the air conditioning is still not working in the P building. The company didnt tell me, i had to find out myself. The air has been out for al least 2 weeks. If you have things in the P building you better check them today. BTW, i was told i could just move my stuff out if i didnt like it.

Very helpful staff that made the transaction easy. Clean facilities.

I have used Security PublicStorage on 2 different occasssions and am currently a customer. They are clean, organized and friendly. The rates are the best in town. I highly recommend.

First time renter and Robert was very friendly . First month has come and gone and everything is going smoothly. Would recommend

Jaclyn and the staff are very helpful. Would recommend!

Wonderful professional staff. Appreciate the courtesy calls too