Veronica and Carlos are extremely helpful and very kind. I was able to purchase the proper moving supplies to make my moving process easy and efficiently. They also answered all my questions. Thank you!

Carlos, the property manager in Palm desert has been very kind.....understanding, and always helpful.I have used Public Storage throughout the years and Carlos has always been courteous and very professional. I have had my recent unit in a different location for the last five years.......but I always take care of the business end at the palm desert office. He has always been there to help with solutions when times have been tough! Carlos is an amazing asset to the Company. Very grateful and thankful for all the positive assistance.

Carlos and Veronica were amazing ! I was so excited about getting this storage unit! Made me feel so safe about storing all of my things here! I 100% recommend them!!

Veronica was amazing from start to finish!!! Friendly and knowledgeable. Highly recommend :)

Carlos has been amazing in both getting us set up with a wonderful unit and with every questions we have. He is the best

I had a positive experience. Carlos made the rental process simple and easy. He answered all our questions. Taught us how to access the property, building, and unit. I would recommend this location.

Carlos and Veronica were so extremely helpful and patient with my million and one questions. They made this process easy as pie! Thank you guys!

Carlos made our experience with Public Storage very easy and explained everything that we needed to know. Thanks Carlos. 2 thumbs up.

Veronica and Carlos run this storage like a well oiled machine. Highly recommended!

Great place to have storage.Manager is very friendly, efficient, and makes sure storage place runs smoothly.

Carlos is an outstanding employee. He is patient and unbelievably helpful.

Carlos was amazing with his greeting all the way to the end with his closing I highly recommend this place

Carlos is for sure a professional at what he does here. Super nice courteous nice looking and clean very clean.

I had a wonderful experience! Mr. Akiel Richardson was certainly one of the kindest, upbeat, and most helpful individuals working! He was of magnificent assistance as I searched for packaging materials!! I wholeheartedly recommend!

I was looking for a new storage facility as my previous location had upped their pricing. I spoke with a man who was very informative, personable, and provided great customer service. If youre needing someone to talk to, Akiel is your man. He has a great head on his shoulders.

Just moved my stuff out of Public Storage Palm Desert to bring it back to Los Angeles. We were in this Public Storage facility for more than 10 years, may have been Shurguard when we started with them. The experience has been great. The facility is super clean, cool and weve always felt very safe there. The people we worked with through the years there have been very good and easy to work with. Carlos, in particular was wonderful and continued to provide top notch service through our last day in the facility. If we have a need for storage in Palm Desert again, well be back at Public Storage!

Carlos is one in a millionIf you look up customer service you will see a picture of CarlosHe was helpful knowledgeable and fair in all our dealings with him. I highly reccimend this facility because of Carlos. Plus it’s a nice storage area

Alma was very sweet with me. It is my first time renting a storage and the whole process was so much easier because of her! Thank you!!!

A while back I was going through some extreme hardships. I remember how tired and confused to sift through every storage place and moving company that seemingly had services I needed, but it wasnt till I came here and met Mr. Akiel that I was sure this was the right move for me to make.He was extremely patient with me, took the time to hear me out and gave me every available option and recommendations he had to offer. Afterwards I knew that if anything I would always come back to this place just to work with him. Since then I recommended anyone with issues moving or just needing a place for storage to go through Akiel. Hes the best!

Convenient and helpful. Thank you Carlos.

I am proof ... I helped a friend move and was back and forth to this location dozens of times. The facility is clean and well maintained . The staff, Carlos, was always helpful and friendly and knowledgeable .I am so grateful and recommend this location .Thank you for your help especially during a difficult time due to the pandemic and a long HOT Summer. ✔️👏👏👏👏👏😀😷😀

From the day I walked into public storage Carlos was attentive and friendly. Always willing and able.5 stars all day long. Thank you Carlos.

Carlos runs a well organized and clean facility. Staff is awesome.

This place is great. Super clean and everything always works. And property management is totally on top of communication!

Nice and clean, air conditioning in the smaller inside rooms

This place is great, very clean and the Manager Carlos is awesome, very helpful and polite...Highly recommended!!!

Carlos helped me out with boxes I needed! Kind man

Carlos and Akiel are consummate professionals.

This place is always spotless!! Carlos is great and keeps the place super clean. If you need to store come see Carlos, he also has great supply of boxes

Carlos runs this property very well.

Carlos was really helpful and made my storage trip easy

Carlos is fantastic! He goes the extra mile and takes time to make sure our questions are answered and we are good to go! Thank you Carlos! Great facility, good location, well lit, clean, outstanding customer service. 5 stars all the way!

Carlos helped me with their PS app.

Alma and Carlos helped me get a storage unit same day! I really appreciated their time and understanding my needs, I called Saturday morning and got a unit that’s after noon and was able to move in my stuff that evening. Super affordable if I could give 10 stars I would!!!

Ill admit I dreaded my excursion to this place. I assumed it would take forever and be a pain in the you-know-what. Instead, I came away completely sold -- a customer for life. Their secret? Probably the fact that their manager Carlos is competent and professional. He was knowledgeable and made it easy for me to understand my storage options. As a result I chose an inside, climate-controlled unit (accessible by a big oversized elevator). This place is completely secure -- personal codes to open the gate and operate the elevator. A special deadbolt lock. A steel roll-down door. Clean and dry. (Good selection of boxes and moving supplies, too.)

I wish there were more than 5 stars.... I have had a storage room for the past year and a half. I cant say enough about Carlos who has answered many of my questions patiently and handles the transactions with a smile always. He is so professional and helpful and I really appreciate his kindness. The facility is well run, clean and well maintained.

Concierge-style service at this location! We received the utmost care and personalized attention from manager, Carlos, in obtaining and setting up the rental of our space. Thank goodness there is someone of his caliber managing this facility. Have not moved in yet but we have high expectations that the cleanliness, security and professionalism will continue into the future under his high standards of quality and guidance.

Can’t say enough good things about Carlos and this facility....clean and efficient

Carlos was the best he satisfied my storage needs. Very clean and nice place

Today I walked in to public storage without knowing what to expect on how to store my stuff...so this wonderful managed named Lorie helped get the right size storage and also with all my packing supplies...so if u need store your stuff...come and talk to Lorie...she is great and willing to help u with all your needs to store your stuff...

I have rented units from Carlos (mgr) since 2007, and most recently from Alma. They are very pleasant & patient in dealing with my concerns & made my transfer between units efficient. My one question: I paid my current months rent and insurance, transferred to a smaller unit, and had to pay the pro-rated insurance (for 28 days) again. Why the double payment? Will I get a credit?

Carlos is the best. If you need storage come see him. He keeps the place spotless!

Carlos was so helpful! He was truly an expert in his ability to assist in choosing the right storage space for our needs. The spaces were clean. Orderly and everything in working order. I appreciated the tips and friendliness from Carlos and everyone I spoke to when purchasing this space. I had Public Storage many years before and was happy that i continued with this company. I highly recommend it- and their knowledgeable staff.

Carlos was SO awesome and helpful! Answered all my questions and very attentive! Company needs his leadership and guidance to continue to run so smoothly!

Alma was super helpful and professional. Great experience!

Carlos and Alma are the best! Ray in Rancho Mirage recommend me to go here to find the right size unit available.

Carlos is great!

Carlos and Veronica are super!

What a pleasure it was to work with Carlos at the Public Storage Palm Desert location. The facility is clean, well maintained and safe. Carlos set up a suitable storage unit for us with the utmost professionalism, efficiency and courtesy.

Alma was great she showed us the unit let us lock it and unlock it. Making sure we knew how to work everything no nonsense paperwork. Very smooth. I recommend this storage it is also very clean.

Great customer service. Flexible and understanding.

I was in a hurry and needed a unit immediately and Public Storage 800 number operator was of extreme help; she connected me to my local Public storage and from there Alma assisted me and made the process extremely easy and with no stress! She had me in and out in less than 20 minutes which included going to the locker, showing me it to make sure it is what I needed...great help...great people!! Update: Once again I was in a bind for a locker and made one phone call to public storage and spoke with Carlos who made it all happen and I was able to get a locker at a great price with in a very short time. Excellent location, people who are extremely helpful and courteous and the facilities are very clean. Thank you again Carlos for taking the stress out of moving!

My mother had two units at your Palm Desert location for about four years. During that time she was in the units to put in or take out things many times. She had many occasions to interact with Carlos your Manager there. She always had a good experience with him. He was polite, efficient and knowledgeable. She felt he genuinely cared about the safety and condition of her possessions.When it care time to finally move her things out and into our home it was over several visits in a period of about two weeks. We used our personal vehicles and a for hire trucker. Again, Carlos was helpful and considerate. Unfortunately one of her units was on the second floor and due to a failure of the air conditioning on that floor it was very hot in that area . Carlos again warned us to come in early and apologized for the problem.We have all had repeated contacts with Carlos and think you are lucky to have him. He has also trained the women who help out to do a good job, as well.We realize no air conditioning during a heat wave is his worst nightmare; but, Carlos was just as professional as always.If there is an award for Employee of the Month -Carlos Should Qualify!!Sincerely the family of your tenant in Palm Desert.Lorrie TaylorDaughter of Christina AndersonAnd her grandchildren:Morgan, Mason and Marlo(They helped, too.)

VERY impressed with the customer service at this location! I stopped in with a few questions and Alma could not have been more helpful! Will be referring others to rent their units here as well!

This place is clean and professional. They provided all of the necessary resources to make this move run as smooth as possible. Our specialist Alma is kind and courteous. She answered all of questions with a sincere understanding for our concerns. She is wonderful. We were fortunate to have her work with us.

Carlos always provides excellent customer service. This is my second time needing a storage unit so I was fortunate to return to this facility located in the convenient Palm Desert location since I know it to be secure, well-maintained, and very accommodating of my sometimes complicated arrangements. Two thumbs up!

First and foremost is the amazing customer service! Carlos (and Alma) have continually gone above and beyond for me, handling all of my requests and getting me everything I needed. I cant say enough good things about them. The location is very convenient and building access is open late in the evenings. Units are climate controlled / have air conditioning, which was an important point for me here in the desert.

Alma was great during the sign-up process. Excellent customer service. Web site should make more prominent the fact that the renter must insure the items in storage. Adds cost to the rental.... Not a big deal for short term renters but adds up for the long-termer.

Wow, what a bargain in boxes. UPS wanted over twice the price I received from Alma & Carlos at Public Storage. Fast friendly service. A+++++++and saved 💰

I stopped by Public Storage looking for packing supplies but not knowing exactly was looking for. Carlos and Alma asked the right questions,helped me make the best choices, and made my move easier. Thanks Carlos and Alma. As matter of fact I just returned to Public Storage recently and I had the same customer service from Carlos. Talk about consistent.

We had a great experience with Alma and Carlos. Everything went very smoothly; the unit we rented was cool clean, just what we wanted.

Absolute. service!!!!! Carlos is very professional and answers all questions of relevance to the point.. My sign up time 15 minutes tops Im telling you it gets no better.. lucky you to find yourself during transition of one home to the next feeling everythings safe and secure with people who care ....FIVE STARS THIS LOCATION... MICHAEL

Alma and Carlos are good people and give great Customer Service. Very helpful, professional and informative.

Thanks to the beautiful Alma I had an excellent experience and answered all the questions that I had so easily. 5 stars without a doubt. Thank you so much public storage.

Alma has helped me find the perfect space. The location is close to my home. The units are kept spotlessly clean

Alma and Carlos were excellent on giving us all the information we needed.

Carlos and Veronica were exceptional. I was stressing over performing a transfer from my current unit to a smaller unit. Carlos provided great ideas to repack my items so I utilized my space efficiently. The property is also very well kept. Public Storage is fortunate to have Carlos and Veronica working for them....professional and friendly.

Joshua and Carlos are great. Got here and needed more than just the one unit I had on moving day. They hooked me up right away and were so nice to deal with.

Almas customer service is superb! From our initial inquiry about available units to discussing storage needs, Alma communicates well and thoroughly. What a great representative she is to Public Storage. The facility is immaculate and we couldnt ask for a better location and accessible staff.

The service and the facility have been outstanding. We are in and out of the unit and find everything in great shape and clean. Carlos and Alma go above and beyond to help customers theyre always in a good mood and treat me in a respectful and friendly manner. Thank you! Unit 1070 : )

Alma and Carlos have just been great. Very personable and go the extra mile to assist us.

Wonderful storage place. Super clean and safe. Carlos takes great pride in beautiful customer service. Wonderful friendly employees and good hours. Highly recommended.

Alma was a great welcoming representative of Public Storage. The office is well organized and neat as well as the entire facility. This is my second storage in 6 years and I came back for my storage needs because of the service and cleanliness.

Great service with easy set up. Clean facilities. Carlos and Ray are very helpful!

Alma was very professional very helpful she was also a delight to talk to. When I went there I was a little bit confuse, I didn’t know how big of a space I need it. She made it easier for me to take the right decisions so now I am so happy. Thank you Alma!!!

Clean facility and convenient location. Alma made the move out process smooth and easy. Recommended.

One of the best Public Storage we have ever been too. Carlos was outstanding and was very helpful. Thanks for the great experience.

Carlos was such a pleasure,he made the whole process so easy, Thank You Carlos

Great service. Carlos and Josh are very customer-centric and helped us find the right storage space for our storage needs. Thank you for the great experience!

Alma provided great customer service as I needed a unit at the last minute! Thanks so much for your prompt and professional service!

Alma y Carlos gave great customer service and very polite

Josh and Carlos were great! Helped us get what we needed at a good price. Highly recommend them.

Public Storage is a convenient place to store your important furnishings. It is a super clean and efficient facility with a warm and friendly atmosphere and employs a first rate staff such as Alma, who with great care and concern has handled my needs professionally and with highest regard. Alma is a true credit to the Public Storage Organization and always greets me with a friendly smile. Kudos to you Alma for all of your excellent service in handling my account and also to the Public Storage Management. for hiring people such as Alma...BRAVO...!!!

Carlos was amazing, made sure I saw the he entire facility and helped me choose the right storage for my needs. Im consolidating my Northern CA., NYC and MS properties which requires a great deal of logistical planning, editing and general craziness in scheduling. I feel safe, choosing this particular facility...because of CARLOS! Also, its super convenient... my Rancho Mirage home is really close, so Im much more likely to dig in and get all this organization done😉.

Awesome place! Carlos is very helpful!

Josh and Carlos helped me with my rental, they made the process seamless and effortless on my part. I enjoyed the experience coming here and will definitely recommend others coming here.

Carlos the property manager is awesome! Greets everyone with a smile and is super helpful. I was having a hard time loading my things into the storage and he gladly helped me. I was looking at other storage places but his customer service sold me on this one!

Carlos is real Pro and was always helpful and patient w/ our requests. Highly recommended for PD area storage needs.

Property Manager Alma was.a great help. She keeps the property very clean and tidy.

This facility is clean and well organized. I always enjoy hanging out and having a chat with Carlos when I go in to pay my rent. He is friendly, considerate and helpful with any questions that may arise. Carlos is a great manager and a valuable member of your company.

Great customer service, Carlos was great answered all of our questions, making it easy for us.. super friendly.

Nice friendly people but Im missing quite a few boxes. I know for sure the boxes went into the storage unit and were locked inside for 2 months. I never went back into the unit except for the day I moved completely out.When I moved into my new home (it took a friend and I one day only), I was missing several boxes. Beware of mysterious disappearance.

Your employee, Carlos helped me with the rental of my first unit a year ago. He couldnt have been more accommodating, helpful and friendly. Hes been a great help year round.Great service, 5 stars all the way.

Alma and Carlos are very helpful. Highly recommend this location.

Great storage facility, safe, clean and secure... Wouldnt use another place.... Highly recommend this place... Ask for Carlos C... Very professional and well spoken young man... He will make sure you are taken care of!

Addendum: I needed storage again and I went back a year later because of their stellar customer service and Alma was a tremendous help to me!I stored my personal belongings in two different units for over a year and I was always treated well by Carlos the manager who always exceeds the bar for customer service!

Carlos awesome. The best costumer services thank you .

This is my third time renting at this particular PS facility. I love their customer service, especially Carlos. Hes always so helpful with suggestions and always goes the extra mile. He is the reason I come back here, even this time with NO SPECIAL. : (

Thank you Carlos for answering my questions about property features and hours of operations. Good to know that the property is well taken care of and clean

Carlos is the bomb! Very professional and friendly. Thank you!