The most trustworthy auto service company in this area. Ownership, staff, service, are all of the most professional! Honest and caring!
Great shop here in the Coachella Valley. Wonderful people to work with.
Second time I have gone there. Great service. I will not go back to the dealer. European Auto Service has much better rates. Highly recommend them.
Oil change took about 1 hrs. (Included all systems check.) Contact-less transaction. I waited in the provided chair on the lawn under a shade tree. 😎 All very pleasant...
Great customer service, friendly professional staff, knowledgeable mechanics. Would definitely recommend this place.
Good service.
Theyre Excellent!! They have exclusively worked and serviced My Mercedes for over 5 years.. Lilly and the staff are the best and take the time to explain everything.. I even mention them on my radio show!!!
Ive taken my Porsche Cayenne in a few times over the last four years for a variety of issues and they have been amazing. Recently a warning light was on and they told me to come right over. One of the mechanics looked at it right away, explained the issue (minor) and topped up the coolant level for free. Ive had more significant work done and have also had regular services, which are much less expensive than the Porsche dealership. Every time the service has been prompt, they explained everything, and the vehicle was problem-free afterward. They have also recommended that I have a repair done at Porsche as it was covered by warranty, which speaks to their honesty.
I was a first time customer here - yesterday ...and was so impressed with their expedient care in every way.The owner remedied my concerns and diagnosed my car hiccups .. he was just so honest and extremely impressive!Also: The reception Lily was brilliant, super savvy and so on top of everything.This place is awesome, the best car experience I’ve ever had.C.L.
Always courteous and professional service on my car care. Very nice shop, well organized and managed. Highly recommend
Stopped in to see if they could check out a noise my car 8s making. one of their mechanics came out and looked at it but said he would need more time and asked that we make an appointment to bring it back. He also recommended that we limit driving it. The earliest they can get it in is 4 weeks away!!!!! When i asked the receptionist why so long she said because they are that good. Hmmmm, they come in 22nd on the top foreign car mechanics in the valley. Not top 10 or even top 20.
The only place I have dealt with in the desert that cares about you and your car..Beyond professional and passionate about cars .
In, and out in less than an hour. My 993s AC blows ice cold. This was my first time at this business, I will be back.
They are always excellent, and very nice people
Gracious, helpful, kind and professional service. Felt like a little Christmas gift, getting some quick repairs ahead of a trip. We need more companies offering service like EAS, and not only in the auto repair sector.
Rip Off – Beware!I took my Porsche in to European Auto Services, to have the front hood fixed. It was not opening.I was told it would cost $298 to repair. I thought that was high but went ahead and did it.One month later it would not open again. I took it back. This time they said it was a different problem and wanted to charge me another $195. They knew they had me, so I went ahead. Now I’ve given them a total of $495 for the same issue.Then a week later the front bumper falls off, because they didn’t re-attach it correctly. I had a buddy of mine, who owns a body shop, attach the bumper. He did me a favor and only charged me $100.I sent Paul and Lilly an invoice for the $100, for the reimbursement for the bumper, but they never paid it. I left many messages for Paul and Lilly but he’s not man enough to call me back.This is not an honest operator. Take you car here at your own risk! Be prepared to be ripped off!
We were on a visit from Bend, Oregon to Palm Desert in our 04 Porsche Cayenne Turbo when our check engine light came on half way through our trip. I called my mechanic in Bend and was told if it was solid and not blinking it was an emission problem and would be ok to drive. Well that was all good but I wanted it fixed. I called the Palm Springs Porsche dealer ... he could see us in two weeks to diagnose the problem. We were going home in a week.My wife looked up Porsche service companies and fortunately I call European Auto Service first. They were swamped but said come on over and they would do a diagnostic. They found a leaking crankcase breather line. If I could leave the car the next day they would fit it in. Their lot man could drive me back to my hotel and picked me up the next morning. What a wonderful company to take care of an out of town visitor just like I was a regular customer.Im telling this story to my fellow members at the High Desert Porsche Club. If they ever have car trouble in Palm Springs this is the place to go.Sincerely,Lawrence Johnson
Service well done.
The best. Great service. Paul the owner very knowledgeable and honest. Lilly provides great customer service. Highly recommend.
Great group of guys with the best european automotive technicians at a fair price!
We have been using them now for 5+ years. Honest, fair, reasonable, prompt FAR BETTER THAN THE DEALERS!!! They fix stuff dealers mis-diagnose. We love these guys. Try them .
Lily is super friendly, breaks down what is absolutely necessary to be taken care of with your car and what can wait. Very fair pricing with impeccable work. Cant recommend EAS enough!
I have been coming European Auto with my Mercedes for over 10 years! I simply will not go anywhere else. Pricing is more than fair and the required work is always done well!
Reliable and trustworthy. Took the car in unannounced Paul took a look at the problem and told me what had to be done. They did the work and had the car ready for pick up as promised the next day. Great service with no friction.
The only place I want to go to get my car repaired.
Excellent and trustworthy- Paul and Lilly are wonderful!
These people seem to have a very difficult time answering their phone and returning calls. Their work may be great but need to learn to communicate once they have your car.
Im sorry I cant give it less than 1 star. Ive used this facility numerous times. Usually the service was satisfactory. However my last visit resulted in service that was life threatening; upon pointing the error out to the owner my concerns were dismissed as inconseqeuntial and incorrect. Below is my email to the company, and their response.Let me preface this with the fact that I am a commercial pilot, educated on altitude and temperature effects on air pressure.To European Motors:I had my BMW in on Friday for a 10,000 mile one year service. We had not used the car in months and were leaving Saturday for a 3000 mile trip. When I got the car back I specifically looked at the invoice to make sure the tire pressures were checked, especially after the vehicle had been sitting for 3 months unused. The invoice said tires checked. I therefore reset the TPM knowing that the tire pressures were now adjusted to recommend.I drove the car to Mammoth Lakes the next day (7500 ft). At 7500 ft., tire pressures increase by 3-4 lbs. The following morning when I got in the car, I had a notice Left Front Tire Pressure Low. I drove to a service station, checked the pressure and rather than the 32 lbs + 3 lbs for altitude or 35lbs, what would have been expected, the pressure was 20lbs. I filled the tire, looked for damage, nails, screws, etc. and seeing none decided to just monitor the tire. Later that day, I got back in the vehicle, and had a warning, Right Front Tire Pressure Low. I went back to the service station, the right front tire was at 22lbs. I filled the tire and decided Id better check the rears. The rears, instead of measuring 39+ 3 for altitude or 42lbs, measured 30lbs each.I relied on your service and the items you claimed to have checked. Our equipment and lives were put at risk because your mechanic did not do what was claimed to have been done. I am livid! This is unconscionable. Whoever did this work should be terminated. If this happened to us, how many others has this happened to? This needs a resolution or Ill be more than happy to share this experience with others so it doesnt happen to them. This is not a trivial matter, you have peoples lives in your hands, people depend on your professionalism.This was their response:Mr. Jones,I am sorry to hear you are disappointed.The change in temperature effects the pressures in the tires. During our routine oil services, we do check all fluids and tire pressures.I will speak to my technicians and make sure we are all performing to our standards.For future references, The main reason for this is the dropping temperatures, which cause the air to become denser and consequently lower the tire pressure. Of course, tires naturally lose pressure over time, and there can be a puncture. ... Colder temperatures will cause tire pressure to drop about 1 psi for every 10°F drop in air temperature.To which I replied:Being a pilot I am very aware of the effect of temperature and altitude, in this case, they cancelled each other out. Those tires were all under inflated by 8-12 lbs each. They were never checked.The response I received - none.This is not a trivial issue to be dismissed like this. NHTSB reports hundreds of deaths and over 75000 injuries per year in the U.S. from tire blowouts, many resulting from improper tire pressure.
I was traveling through the area two days before Christmas when my VW Eurovan flashed warning lights. I called European Auto Service and they fit me in the same day. They checked the errors, did a basic clean up and adjusted some items. The van was done the next day and is now running great with a few items that were issues previously fixed. There was no charge for the diagnostics and simple cleaning.These folks are trustworthy and know what they are doing. They would be my primary shop if I lived in the area.
Paul and Lilly treat their customers great with providing excellent service and fair pricing. I have been a client over ten years.
Honest fast fair pricing. oh yeah did i say honest
Reliable and trustworthy. I wouldnt take my car anywhere else.
I only take our BMW AND MERCEDES HERE TO PAUL AND JOESPH
Excellent work, fair price. Been going there for years.
Friendly Staff, good explanation of services and fair prices. Thx!
They are the best!
Such great service and friendly people
The best and honest also. Cant beat that!!
Not cheap bit do a great job
There is no betterunless your in Itay
Good services kind and generous
GREAT SERVICE