I cannot recommend Pine to Palms Automotive enough! My son(19) was on a road trim from MN to CA and back, and began having engine trouble in Palm Springs. He lucked upon Pine to Palms, thank goodness, and they made him feel at home, even giving him a ride to the local diner that they enjoy. Unfortunately, the car had some major engine issues, and throughout the process Elizabeth was super great about communicating with me regarding repairs and working with my warranty company to make sure they covered as much as possible. Pines to Palms (and especially Elizabeth) truly excelled and made a terrible situation much less stressful. 100% recommend - do not hesitate to take your car to them for any reason. You will not be sorry. I am truly thankful that we ended up there!
Kenny is the most honest and fair owner I have ever met. I would not take my X1 BMW to anybody else. He is super cool and laughs at my jokes. So he okay in my book. His shop can probably fix an automotive problem that you encounter. The dont make guys like Kenny any more. A real shame.
Ken and his Team are absolutely terrific! From the front office to the team of mechanics!They lay out the expectations up front and always meet or beat what they have promised in both quality work and fast results!In addition to that, everyone is dedicated and friendly and fun!Bring a book and stay awhile if youve got some quick maintenance to take care of or to get ready for a trip or more!Plus they tell you what they recommend to keep your car running smoothly going forward!Ive been coming here for 20 years!Try them first!AAA certified and the discount too!!!!
I unfortunately bought a car from desert auto and 4 days later kaboom. About 4000 worth of work to be done from Subaru dealer written quote, got it done for 1500 less here. Elizabeth I think is her name our concierge was fantastic. Quality work here. I drove the car 2 days later to my sin 980 miles a way no problems. name our
I had a major repair done here, air conditioning. Ken was great and saved me hundreds compared to the quotes I received in Orange county. I am going to be moving to Palm Springs soon, and will definitely leave my vehicle in the care of these folks !
This was the 4th time I have had my cars emissions checked, and every time, they were prompt, professional, and courteous. I was in and out in a breeze. The even the owner gave a Thank you.
Service was done efficiently and finished on time. Every one was helpful and friendly
I have had Palms to Pines as my go to mechanic for 5 vehicles over the past 7 years. They have treated me fairly, and honestly, and kept great communication with service times and updates.Most recently, did a spark plug replacement and injection service on my GMC pickup with 160K miles on it, and the mileage jumped 5 mpg on my next trip! Saved me lots of gas on that vacation, and it ran like a new truck... I would recommend Palms to Pines to anyone looking for a fair, and competent mechanic service..
We’ve used Palm to Pines we’re many years and not yet completed a review. They have the best quality and class when providing our cars’ services. We’d never look elsewhere for service.
Having used this service for large and small jobs recently, I am highly satisfied. Extremely skilled and competent, willing to explain the issues fully, competitive pricing. I won’t go anywhere else with my Audi or any future vehicle. 5 plus stars!
In the 3 1/2 years weve lived in Palm Desert, Palm to Pines is the only auto repair weve used. Ken and his staff are very professional, knowledgeable and friendly. The prices are very fair, and theyve never tried to sell me parts that were not needed. Also, theyre very accurate on when the vehicle will be ready for pick-up.When I need recommendations for services he doesnt provide (ie. auto detailing) Ken made arrangements to deliver and pickup the vehicle from the outside servicer. Also, Palms and Pines provide a free delivery shuttle to and from local residences.Don A.
Ken, Jerry and the entire team are always professional and they are very experienced. I have recommended them to many friends and will continue to do so.
I have asked for help twice with my Tahoe. The first time it was my battery. Quick diagnosis and treatment. A new battery was installed in a matter of minutes- a NAPA battery with an excellent warranty.Second time was an oil change. I knew I needed new tires bug did not realize the suspension was out of whack. They got md new tires and remedied the suspension.Why did I return? They are polite and honest and gave me great service. I’ll be back
High quality quick work. Great explanations of work need and or preformed.
Ken and his crew are the best. Service as usual done well and in a timely manner.
Friendly and Honest people running this shop. Seems to be a rarity these days, so I was very happy to do business with them. Highly recommended.
Quick and smooth service. Fair price and good people. Thanks Ken
New to desert and glad I found this business. Great experience here! Super customer service focused and fair prices, they even found a seal leak that had not been detected by the dealership. Outside of warranty issues, I wont take my vehicles anywhere else going forward.
I was in for a smog check and it only took 20 min. Great service
Soooo lucky to know this place. They help me right away and my Toyota Yaris with 160,000 is running awesome. Ill be going back everytime.Thx Ken and team.Roy CosíoUSPTA ELITE PROYou tube : Roy Cosío
The work was done well. Although the job turned out to be more complex, I was advised with each step. My car drives as if it were new!
Honestly and best sevice
Fixed our break lights in 20 minutes. Fast, good price.
Ive been going to Palms to Pines for over 10 years now. Ken is a true professional and I trust him!
Everytime I have come to your shop for service,. Ive been greeted courtesily, professionally by your staff excluding the mechanics. Thank You and please express to your employees my appreciation.
This is an extremely well trusted mechanic in town and has had the same owner for decades. Please bring Kenny your business.
Great service, definitely a company that you can trust!
Had a great experience with this shop, would recommend for auto repairs.
I had a great experience. The customer service was awesome. I made an appointment and when I arrived they asked what I needed. I knew it was a belt or two. They examined the vehicle. I signed off on exactly was was needing done, and was quoted the price before eccepting the work. The price was very fair. I will bring my car back again.
I trust Ken Williams and staff.
Could never get anybody who could figure out the vibration i was having. palm to Pines was my last resort. They found the A-Arm had the wrong bolt in it. Parts were only $2.00
Great work and always fair and reasonable.
Our rear window suddenly was stuck in the down position. We were passing through the Palm Springs area and leaving early the next morning. We called several shops in the area. In placing a call to Palms to Pines Automotive we were told to come on in. We were immediately helped, our car diagnosed and reasonably fixed all without an appointment. We were offered a ride to a nearby cafe while we waited and told the part would be ordered and the car would be done by 3:00. The car was ready prior to 3:00 and we were on our way. The owner, Kenneth Williamson runs a friendly, honest business and I would not hesitate to have his shop work on our Acura again. Highly recommended.
Great place for smog checks.
Hands down best auto repair anywhere. Everyone in my family goes to Kenny. Fair prices, respect, amazing appreciation for their customers. He always takes us down to a restaurant when we have to wait.
Seriously, this place is amazing!Ken is so unbelievably educated about vehicles. He can spot anything that needs fixing right away.I always come here for my oil change, and they do a full inspection of your vehicle. Hes told me that I needed a few things replaced, and theyve been able to get it done the same day.The girls who work in the office are always so upbeat and kind! Everyone here is so trusting. Theyve worked with me on pricing, and always work their magic to get you the best prices!I just love this place so much :)
Ok but jury still out. Ill adjust my review with a little more experience.
Very professional business. Fast service, and fair price.Thank you very much mr. Dimitry
Considering to buy a used car but did not want to do so without having it checked out. Called their shop they answered the phone spoke with me and I was able to have the dealership bring the car drop it off & allowed them to do the inspection. It was very, very affordable. They completed the inspection- dealership came back & picked up the car once done. Eceptional customer service received great answers over the phone as well as estimates for needed repairs via email. I absolutely recommend do not ever buy a used car without going through them first! I highly recommend them. Excellent place..excellent service!
Very friendly and accommodating people! Had to make a 7 hour drive to San Francisco and they were able to see my car right away. Gave me frequent updates on the car and the parts wouldn’t come for a few days but they were able to come with another solution to get me on the road.
Definitely the best auto shop in the area. After spending way too much at Jessup, Goodyear and Ramona tires, I am happy to say all my auto needs are met with enthusiasm and attention to detail in an affordable way. Thank you Kenny, Elizabeth and the whole gang! What a relief to find a shop I can truly trust!
This is the best auto repair shop I have been to here in the desert. This is where the locals go for auto repairs and it is clear as you are in the waiting room that just about every customer is a long term repeat customer. I have never felt cheated or being taken advantage of.
Great Service. Ken and crew are all very helpful.
Everyone very professional and also friendly! I completely trust Ken and his team. Never again will I have to go to the dealership knowing I’m getting taken advantage and not knowing where else to go. “Palms to Pines”will be my new to go place for my vehicle.
What a wonderful place !!!! We were on vacation and my car broke down ... We went to 2different shops that couldnt get us fixed up and back on the road in the 4 days we were staying .... So the tow truck driver took us here !!! How lucky we were !! The whole staff was friendly and made us feel at home ( kinda scary being outa town ) they had Victoria ( such a wonderful lady ) drive us back to our hotel and 2 days later picked us up and got us on our way !!! Ken the owner was just incredible !! I wish we lived closer as this would be my repair shop for life !!! Thank you to all of you for taking care of us !!
I live in Orange County and I referred our friends to Palms to Pines after they received a ridiculous estimate for a air bag light repair from the Toyota dealer there on I 10 just months after the dealer had already charged for a repair on the air bag system with the identical code. Not only did the dealer diagnose the air bag problem wrong but my friends had a separate issue with loosing brake fluid and all the dealer did for them was to keep adding fluid.Palms to Pines diagnosed and repaired the air bag light and the brake fluid problem for a third of what the dealer incorrectly diagnosed just the air bag light for.Thanks again
Repair shop thats family owned...owner was very kind...service manager was also nice and knowledgable...although I was quoted a price by owner...who wasnt available when my car was ready...my invoice amount due was twice as much...my alternator belt was squealing on my car...they did lower my amount when I discussed the rate I was given...but still about 50$ more then expected...wasnt told that the belt needed was ordered and on the way so I did wait just a tad bit longer...not a big deal tho...over all Im satisfied with the work performed....husband did bring car back recently due to belt issues...and was recommended for us to return to shop that did previous work...even though previous mechanic said no....I still believe that palms to pines was correct...it was work prior that caused issues not them....cashier inside did make me a tiny bit uncomfortable from mentioning common support group that Im involved with and felt slightly unsure if her views on us may of impacted our service being performed....probably not but it was awkward...I needed exhaust welding and they referred to to a great shop in Indio...i didnt give 5 stars only for small minor reasons....over all they did the job and I probably would return if needed be for future services....thanks again...
We just spent $$$$ on a checkup and the check engine light went on. After only driving 116 miles we were seriously concerned. It shook our faith in the previous mechanics. We checked around and heard good things about Palms to Pines. Sadly, they found transmission oil in our coolant! . Ken the owner was hopeful that the known mexhanic who had done the check up would honor his work and take care of the problem. NOT SO! He denied any responsibility! Ken and his staff corrected the problem and honestly went out of their way to make sure everything was 100%. Thanks Palms to Pine for everything.
Have been taking my cars to Ken and his staff for the last 18 years, for everything from regular maintenance, to diagnosing drive-train power-loss. As far as I am concerned there is no one else in town.
These guys are a fixture in Palm Desert for decades. Worked on my cars AC. The people are great and the price seemed appropriate.
5 Stars .period. 😀 👍
Excellent service
Just walked in there and there was a lady about middle aged she was very rube
Very friendly and helpful and honest
Great service!
Kenny is the best!!!
Very friendly.
Great service
Great service!!