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StorQuest Self Storage
1781 Jones Way, Oxnard, CA 93033, United States
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StorQuest Self Storage

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Ra
Review №1

Laura was very helpful and informative. She got me the best unit on-site. It was the last one too. I am so happy I came here first. She also speaks Spanish which made my experience even better. I highly recommend this place. Laura is the best and helped me in my time of need for a storage my kitchen leaked and I needed it asap. Thank you!!

Ke
Review №2

Staff does their job. Every time I come here though I feel like I’m being corrected for minuscule mistakes I make for things that are not of their standard. One of the associates called my attention when I was vacuuming my car inside of the complex and said I could not do that there that the storage is just for drop off and pick up, I wasn’t aware that vacuuming your vehicle inside of a complex that’s gated rather than out at the public was against the rules. Laura is very nice and understanding. They are very nice whenever I’ve asked them to use the bathroom out of emergency and avoiding an accident. Pricing is OK but the rent seemed to have increased after a certain amount of time. Definitely recommend it but also don’t recommend if you’re not OK with strict rules and constantly being watched to see what you do wrong and being called out on it. Other than that your stuff will probably be safe in this complex.Andrea was also very helpful with the storage process and overall showing the facility of do’s and don’t.Both associates whom are usually here run multiple roles on the job so I’m not sure if they are under staffed or if this is just how their facility works.

Li
Review №3

Love this storage place!! The whole process was easy and smooth! The price was great for the size! Andrea walked us through everything and made it simple for us :) the units are clean and well kept, and I could not find a better location for our stuff. Look no further and rent a unit from here!

Ma
Review №4

Andrea is awesome, I havent rented a storage unit in over 20 years, and she made the entire transaction so easy. On top of that, she has great conversation!

Ch
Review №5

Laura Alonso was very helpful. She took the time to explain everything in great detail. It was my first time renting a storage unit and she made me feel very comfortable investing in StorQuest Oxnard. The unit was very clean and the process was simple.

R
Review №6

Laura was very friendly and helpful, first on the phone and then in person. She was patient and explained everything in detail. Laura has excellent customer service skills and she made the whole process very smooth!

Ab
Review №7

The customer service was great, Andrea was very nice and deserves a raise. The place looks tidy and well kept, secure.I would recommend👍

Xi
Review №8

Lauren was super friendly and knowledgeable, kept us engaged and answered all our questions very politely and promptly. Her customer service skills are fantastic, the facility is clean and well kept, lighting for the inside units is bright and not overbearing. Would definitely recommend to others.

Oc
Review №9

Andrea was super helpful and very informative on everything we needed when inquiring about a storage unit. She definitely went the extra step to make sure we felt comfortable in our selection, and had everything we needed.

El
Review №10

Laura was so helpful and very informative about everything. I am so happy she was able to help me. She has excellent customer service and I would definitely recommend to anyone to store here.

Re
Review №11

I went into the office today to rent a unit,and Andrea was so wonderful and very helpful to what I needed. I will definitely recommend StorQuest. Thankyou.

Ja
Review №12

Andrea was extremely helpful and high spirited. She made my experience with this company and has made me feel she is a necessity to customer satisfaction!

Br
Review №13

Laura helped me out a couple of weeks ago and she was very pleasant and professional. Laura made the process of renting a unit that I needed very smoothly and efficiently. While this unit is the same size I had at a previous storage place and a little more expensive, StorQuest is closer to home, cleaner, and more professional in their customer service and in maintaining the units. Definitely worth the price so far. Thank you, Laura!

Su
Review №14

Great experience at storquest in Oxnard. Laura was very friendly and helpful.

Ca
Review №15

Andrea helped me rent a storage space, she answered all my questions and explained everything. she was sooo helpful and kind!! I recommend her for any of your needs! She was awesome !!

El
Review №16

Incredible service and great security for my storage.

Ja
Review №17

Adriana was very good host to me and my dad

El
Review №18

Laura was very nice and she explained everything very good!! i recommend this place 100%

Sa
Review №19

StoreQuest has been such a great location to store my belongs. Very spacious with different options of sizes and the service are such great help. Much recommended

Jo
Review №20

Andrea was great! I told her I had two light bulbs out in my unit and in no time she came over and replaced them. She was courteous and friendly. She demonstrated great customer service. She is a very good asset to your Storquest team!

Mi
Review №21

Andrea was extremely helpful and understanding during my challenging move. She did everything she could! Thank

TH
Review №22

Storquest Oxnard is the best storage unit Ive had since changing from a particular storage unit located in Thousand Oaks California. The price I pay for a 10 by 10 is very reasonable, and the crew...especially ANDREA who manages the unit facilities at Storquest is so nice and knowledgeable about our storage needs. She is awesome! Thanks Andrea! Sincerely, Roderick.

Ga
Review №23

I just want to thank Laura for her great service and helping me get a unit that was so much needed definitely recommend this place great staff and service.

Re
Review №24

Very good service from Laura. She is a great employee.

Ju
Review №25

I worked with Laura Alonso surrounding the details of my move and she was over-the-top amazing. We spoke several times before my move and she answered all of my questions. She gave advice and said I could call anytime with future questions. She even walked me up to my unit so I knew where I would be going on move day. I felt very comfortable with StorQuest due to my experience with Laura!

An
Review №26

Awesome experience!! Top notch service! Even through all this craziness around all of us, they will make it work for you. Definitely recommend this place! Thank you Andrea!!

na
Review №27

Great customer service 👏👌So far so good.

Gi
Review №28

Do not put your storage items in here.why?1) they did not inform me of the administration fee when I called.2) they will force you to buy their expensive locks. Owners are so greedy.3) storage price is so expensive compared to the others in the area.4) they do not have even a complementary trash bins. Talk about human kindness. Lacking of human kindness. We really are in the last days!

Ex
Review №29

Ive come a few times, this is the second unit in 3 months and Andrea always has a good attitude. They gave me a great deal and I cant complain, definitely recommend this place.

Na
Review №30

Andrea does a great job she had always taking care of me when ever I need help great service and a great person to work with thank u

Gi
Review №31

Awesome service and facility was clean and secure. The manager Carlos was very kind and concerned that we had the best size unit for what we needed to store. His professionalism and concern for his customers made me and my husband decide on the spot! We got a great deal and you cannot beat their service. Yes...I recommend them.

Je
Review №32

Storquest is by far the best storage unit i have gone too, its my second time with them and i love it they helped me find the perfect unit just what i was looking for & Also thanks to Andrea that Was very helpful with information

Ch
Review №33

Good location and good managers. Happy to have my items stored here!

Al
Review №34

Service was great. Ms. Laura did an excellent job. Very profesional

Bo
Review №35

Would like to recognize Laura for her excellent customer service ! Very helpful, knowledgeable and cheerfull ! Has very good people skills

Ma
Review №36

Andrea helped me close my account with kindness and clarity. The storage units were nice and clean with a good ammount of space.

Na
Review №37

Carlos and his team has made this experience so easy to get started from the beginning! Constant communication, very detailed with the unit I was wanting and pricing for the units here at StorQuest are very reasonable.Highly recommend this location.Thank you guys!

Ma
Review №38

Very clean facility, nice storage units, very nice customer service, especially Laura. She was very friendly & helpfulEspecially at this hard time in my life right now, she made it better with her friendliness

TH
Review №39

Laura and Andrea are the best theyre so good at theyre job they exceeded our expectations theyre customer service is beyond awesome thank you guys very much for going above and beyond I highly recommend them to all

Re
Review №40

The customer service was great! We were able to look at a few spaces before finding the right size. Andrea was very nice and made it a speedy process. I will come back again if I need a storage unit in the future.

ju
Review №41

The place is very clean, good price and the staff is very friendly

Ja
Review №42

Carlos reached out by phone as soon as I made my online reservation. He was very thorough in how we could complete the rental most efficiently. In the chaos of our move, I really appreciated that.When I arrived, the property was highly secure, very clean and the customer experience was excellent.

Ki
Review №43

First time using this storage space and it was a great onboarding experience! Andrea helped me and was nice and informative from beginning to end!

Ro
Review №44

Andrea was the best there should be more people like her she was so sweet and caring and made me and my husband happy if there was more stars I would give her 20 I would highly recommend people to her

to
Review №45

Lorie Alonso did a good job.. She answers all our questions. Shes so nice and very kind.

em
Review №46

Carlos did an awesome job!! Kept his word with helping me with a unit! Super economical. Smooth transaction. Left without questions being answered. Site was super clean also.

Je
Review №47

This is a very clean and professional storage facility. I have had a great experience these past 2 years that I have been with Storage Quest. Highly recommend.

F0
Review №48

Carlos Martinez has the most amazing customer service, was able to help us with exactly what we needed ! Definitely recommend 5 star for him. Very satisfied with his help. Thank you

Do
Review №49

This was the best experience I have ever had with storage units. Andrea was phenomenal not only with providing exceptional service, but she was able to accommodate our ever need. If I could rate her higher than 5 stars I would. I look forward to doing business with this company in the future.

Ch
Review №50

Just want to say Store Quest has great customer service. Andreah has always been a great help. The units are nice and clean, it’s a very secure property as well . I would definitely com back in the future or recommend this place to others. Thanks😊👍

Sa
Review №51

She was very polite and helpful with one, it was a great service that I would recommend them.

Ch
Review №52

Excellent customer service. Ask for Andrea next time you’re there for storage rental.

Ze
Review №53

Prices could be more affordable but I cant control that.

Cr
Review №54

What a great place. Met with Laura, she helped us with picking the perfect size. Loved the attention to detail and she talked about the dos and donts to store. Amazing personality. Location is perect for Oxnard and very private and secure.

Da
Review №55

I have never been to a storage were someone can be so wonderful and find me a great price on a storage unit. I will definitely recommend StorQuest because Andrea at the front desk is the best at what she does. Thank you Andrea for your amazing customer service. #Happycustomer

Dr
Review №56

Indoor units kept my stuff well taken care of. Carlos was able to assist me when I had questions.

Ro
Review №57

Great service. Will definitely recomend.Andrea was very helpful and made it easy.

ma
Review №58

Shopped around for storage units online and ended up visiting here. Came to storquest and was met by a super friendly staff. They showed me the unit i was looking for and a few more to get an idea of what would work best for me. The facility was neat and clean. They answered all my questions with a smile and great attitude. If youre looking for storage I highly recommended them! Keep up the great work StorQuest.

Is
Review №59

Great and helpful service from Andrea and Laura !! They helped us choose the right unit for our needs. Unit buildings are kept very clean

Mi
Review №60

Laura @ Storequest was professional and personable at the same time. Hassle free move in....Thanx StoreQuest. You saved the day

Ch
Review №61

Rented a unit today. The person in the office - Carloswas exceptionally courteous and helpful. He answered all my questions - I usually have several.The facility is clean and well lite at night.Carlos lives at the facility, which is a huge plus.Cheryl

Ro
Review №62

The customer service was great, fast, clear and very kind, the unit its clean and in good condition.

Co
Review №63

I had a great experience with this storage facility. Its clean and they have great customer service. If in the future I need a storage unit, I will definitely come back to Storquest.

Ca
Review №64

Great customer service. Spoke Spanish and helped us get the storage unit in a fast and great manner.

Ja
Review №65

Carlos was very professional, knowledgeable, and courteous. He helped me get the right unit for my needs and the facility was very clean and secure. He is an asset to Storequest storage!

Ja
Review №66

Informative and helpful staff! Took a nice quick tour and even checked out other locations/companies to compare for my needs and I had to return here same day. Very excited for my future storing here

Os
Review №67

Laura the lady that help me out really nice n helpful great service

Ka
Review №68

My husband and I were had visited several other storage places. When we got to Storquest, we met Andrea was great. She was very thorough, showed us a unit and provided us with a quote. She was very detailed in explaining what was needed, like fees, insurance and what type of lock. She made us feel very comfortable and of course the price was right and decide to get a unit there. Thanks Andrea!

je
Review №69

Laura has a great customer serviceAwesome job

Je
Review №70

I’ve been renting from Store Quest in Oxnard for 2 years, the service has been great and Andrea is awesome to work with.

Je
Review №71

I had a very awesome experience.

Le
Review №72

Laura helped us out and she was super nice and understanding! 😄👍🏽

Sh
Review №73

The staff is awesome and so helpful. Most of experiences have been with Andrea. Shes extremely knowledgeable and goes out of her way to make things right. Ive been using storquest for years and have had no bad experiences. I highly recommend Oxnard Storquest!

Je
Review №74

Andrea was very, very helpful and so kind making this an easy experience. Thanks for all the help.

Me
Review №75

Just completed my storage rental. Oscar and Andrea were so helpful with getting me in the right unit, coordinating a time to sign paperwork and their COVID practices were very good. They were flexible, professional and friendly. The entry system is easy to use, the grounds are well kept. Five stars all the way. Thanks so much!!

BM
Review №76

Storage. Quest. Customer. Service. Carlos. Was a big help on achieving my application he. Was very professional, helpful I will definitely recommend storage quest.

Os
Review №77

I came in with a friend to look at a storage and I couldn’t ask for a better experience. The people at the front desk were nice (Andrea and Carlos) and welcoming. They showed us different prices of different storage rooms, weren’t pushing us to get a storage right away and allowed us to think over which one we wanted. There are no hides fees and u can ask as many questions as you like. So if you are looking for a storage give them a call.

An
Review №78

I got great service and i am very happy. Carlos was very helpful and professional. The only reason Im leaving is because Im moving to NorCal.

Je
Review №79

Andrea is so attentative, helpful and cheerful. She always makes me feel welcome! Carlos has assisted me many times with a gracious manner. Good job StorQuest!

Ma
Review №80

Very nice and worked with me on what I needed for the price I had in mind. Very helpful and I recommend to anyone.

Ja
Review №81

StoreQuest had great deals on even their large containers, which were very clean and well secured. The staff was also very accommodating with the requests we had!

Si
Review №82

The self storage worker was very kind and informative. I pleased with his service👍

Vi
Review №83

Laura is always amazing. Great customer service!!!

Bn
Review №84

Great customer service. Everyone was very helpful and knowledgeable, would definitely recommend to anybody looking for self storage.

Ja
Review №85

This place is amazing!!!!! I came really didn’t know what I wanted and was on a budget. A wonderful women Andrea help and not only gave me a great price but also amazing stores room!!!! I highly recommend this place!!!!!!!

Ke
Review №86

Andrea, at the location on Jones Way in Oxnard stayed late to help me close out my unit. I couldnt fit everything in my car that morning so I had to come back. With traffic I got there just minutes to closing. Even though after she finished with a customer that was there before me, and in doing so when it was my turn the time was after closing, Andrea stayed late to help me settle so I would not have to spend hours to come back again. Every one of their staff have always been helpful. Thank You, -Keith

Ra
Review №87

Yes Ive been there about four or five years and its very secure area very clean. The people that work there a very polite and helpful in any way they can.

an
Review №88

Best Storage place around!! Go to Andrea shes the best, she helps you find the best storage options and has great customer service! Ask for Andrea she’ll give you the best deal! Employee of the year 👌

Ma
Review №89

Very helpful and gave me the keys to my storage within an hour!! Would definitely recommend to a friend. Thank you Oscar and Andrea!!

Al
Review №90

Ive stored my furniture here for over a year and the staff has aleays been very helpful, particularly Andrea! The sign up was easy and getting in/out of the unit is always a breeze. Definitely recommend 100%

Ro
Review №91

Friendly staff had shown me the unit that they held for me for 2 days . Then in short time i was unloading. ....easy peazy! Thank you Storquest

la
Review №92

Great customer service from the Store Manager Carlos. Helped me with my questions and explained everything so well and in detail.

Jo
Review №93

The Lady assisting us was great! Thank you for your assistance!

Ta
Review №94

A+ Customer Service. Andrea and Carlos were extremely helpful and courteous! Recommend this business if your looking for a clean, secure location for your personal belongings and exceptional customer service.

An
Review №95

Andrea and Carlos were very helpful. My experience was easy and seamless.

Ni
Review №96

Andrea is incredibly kind, considerate and knowledgeable. Today, I was so stressed to the point of tears, however, Andrea was able to look at my options and make an exerted effort to solve my problem. I truly appreciate her understanding and support. I will recommend this company because of her exceptional service.

D.
Review №97

Very attentive, professional and personable crew.Great service!Also, a good value

Ma
Review №98

Laura was a great help very nice .

Ja
Review №99

Great customer service, very friendly & helpful . It’s always a pleasure to go in & pay my bill😊

As
Review №100

Carlos was a tremendous help in a very tough situation we had while moving to our new house. Kudos to Carlos and his team for being so helpful and professional.

Information
19 Photos
100 Comments
4.8 Rating
  • Address:1781 Jones Way, Oxnard, CA 93033, United States
  • Site:https://storquest.com/self-storage/ca/oxnard/1023//?utm_source=GMB&utm_medium=organic
  • Phone:+1 805-557-8823
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Storage facility
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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