We talked to DCH Honda after Ocean Honda tried to play us with $4000 markup on a 2022 Civic. My family and I had a quick and wonderful experience. Alex was honest and helpful throughout the process! I was able to get my new 2022 Civic at a lower rate than the Capital One offer I got for Ocean Honda and even offered a higher price for my trade in. My family and I were highly satisfied with the experience and my new vehicle! Thank you, DCH Honda!
CYNTHIA from Honda of Oxnard is by far the best sales representative that I have ever dealt with in my entire life!!! She addresses all you wants/concerns and ensures the products she delivers are outstanding. I just recently upgraded my vehicle from a Camry to a Ridge Line and she made the process smooth, easy and quick. That was the fastest car buying I have ever experienced with impeccable service. If you want someone who cares about YOU and what works best with your financial situation then visit Cynthia as she gives you all options and advises what could work best in your favor. I appreciate YOU!!!!!
Talk about going above and beyond! Yesterday my daughter bought her first car from DCH Toyota of Oxnard after doing all of the research. She purchased a used Honda Fit which had all of the features she wanted including the radio with Bluetooth. When she went to use the radio, it asked for a code and No one at Toyota Dealer knew what to do, so the suggested that we go to the Honda dealership to see if they could help reset the radio. Their sales team was meeting outside and we asked if anyone could help. If I could tell you how amazing the whole team was trying to get the codes to assist us. Before we knew it, the General Manager, Service manager and the Sales manager were helping us to reset the code. They were even able to pull up the cars data and look at the model number of the radio which was not the original radio. It had been changed out. We were so grateful to the employees who assisted us. We can at least tell Honda to see if there is another radio we can use in the car. Between My entire family, we have own 7 Honda’s and they have been great vehicles. Our daughter will continue the Honda tradition. My next car will be purchased at your dealership even if I have to drive from Temecula to Oxnard!!
Henry Pagoaga is THE BEST! Not only was he great when it came to answering and addressing all our questions/concerns, but also went above and beyond to make sure I got the car and deal of my dreams! From the beginning, he was very informative, attentive, thorough, honest, and definitely knew his facts and more. Overall, Henry made my experience as a first time car owner less frightening, and that much more exciting. Thanks to him, I WILL be returning to Honda in the future & I would highly, and gladly, recommend him to anyone trying to purchase a vehicle here at Honda. I greatly appreciate all his help!
From the moment I stepped out of my old car, I was met by Christian. I told him what vehicle I was interested in and we went from there. We test drove a 2022 Honda Civic, Christian patiently answered all my questions. Arrived back at the dealership and I said let’s do it. Paperwork was fast, easy and painless, traded in my 2012 Honda Accord with 227k miles. Christian sat with me, showed me all the bells and whistles and had me go through the instructions again, he even answered questions on our other car. If you are going to buy a car, ask for Christian!
Cynthia was amazing in helping me buy a new car! I knew what I wanted and she didnt waste too much time getting me to that product. Also, she was super sweet and attentive with all my needs EVEN AFTER I PURCHASED THE VEHICLE. I texted Cynthia with questions and she was always super quick to respond. I appreciate someone who takes their job as seriously as Cynthia. The whole process was as smooth as buying a new car could possibly be. We love a genuine, down to earth saleswoman! 10/10
I was greeted by Oscar Aldana right when I got there super friendly and professional, made me feel comfortable looking around at the cars and told me the features of each car we looked at. Oscar listened to what I had to say and communicated all the details. As a first time buyer I was pleased with the experience I had with Oscar, the process was smooth and worked with me on the price and helped me get the car I wanted. I’m happy I got my first car here I would recommend my family and friends and anyone looking to buy a car through Oscar. Customer service was 10/10.
Fantastic experience purchasing our new Honda! Fast & smooth transaction - from the first inquiry about the car to driving it off the lot in just 24 hours... Claudia, Cynthia, and Tony were all super friendly and great to deal with! Thanks, DCH Honda!
I have spent several days looking at multiple Honda dealerships searching for the car I was looking for and was disappointed in the service with some of them and misleading information. I was doing some online searching and found the car I wanted 2022 Honda Odyssey Touring in Silver with Mocha Inferior at Honda of Oxnard. I was able to speak with Cynthia Sosa who followed through on everything she said. She was honest and professional through the entire process. Always answered her phone and. Ever acted bothered by any of my questions. She is a true helpful Honda person. She verified and held the car as soon as I called. Walked me through the remote finance application process and got me a phenomenal deal. My family drove 2.5 hours to this dealership because of her exceptional assistance and purchased the car today. I highly recommend this dealership to anyone wants to be treated with respect and not be yanked around. Thank you Cynthia you made the difference. Also side note this dealership does not over pre-load there cars with accessories you don’t need. If you need a Honda and who doesn’t it’s worth the drive.
If I can give the dealership zero stars I would but I dont have that option.My family traveled out of town over two hours to go look at a car and was ready to purchase. But they decided not to disclose that they were marking the car up an additional six thousand dollars until we got there. They didnt say a word about it over the phone. And wouldnt sell it without all the add ons. I wouldnt recommend this dealership to anyone.
The experience was great. Like most people I was skeptical of most sales people at dealerships. However, the customer service demonstrated by Henry and Cynthia were superb. They made the entire process as simple as possible. I enjoyed the test drive and paperwork process was fairly straightforward. Overall, I would highly recommend shopping here for a car.
I have had my car serviced and got new tires and an alignment. Both times the service was excellent. Reasonable prices and everyone was courteous, friendly, and helpful.
Cynthia Sosa and Jose Rojas very friendly and informative and a pleasure to be around!...Really feels like family and you are well taken care of! Thank you so much!!!
Came here to return my lease to get into a new lease and I was DREADING it! Literally waited until the last minute because who likes going to a dealership and waiting for hours dealing with fake sales people. I was helped by Cynthia, and she was the absolute best . She made me feel so comfortable. She was not pushy and did everything to help me out. I left with a 2021 Honda Pilot and I am so happy! Literally felt like I made a new friend :)If you’re looking to buy a new car, DCH Honda is where you want to go! Ask for Cynthia! You won’t regret it.
Their staff have a lot to be desired. Tina Bell lies a lot it seemed once she started she couldnt stop, very disappointed.
Came with my Daughter to look for a car, we found one with great Service Cynthia helped us did a great a job along with Claudia Great Job Girls,👍👍
Went in today to look at the new Honda Passport AWD. We worked with Cynthia who is AMAZING !!!!!! Location was very clean, everyone was very friendly. Highly recommend. When you go to the dealership be sure to ask for Cynthia!!
WOW!!! NO GOUGING, NO MARKUPS, HONESTLY!!!…it appears this dealership has capitalized on an ancient Philosophy of being ETHICAL…Management has an eye for hiring decent sales representatives who embody their ethical Business modo. It’s rare to walk into a car dealership and find sales people who display honest work ethics & scruples.My sincere thanks to upper management for hiring Cynthia Sosa. We negotiated over the phone, SOMETHING UNHEARD OF IN THIS INDUSTRY, SERIOUSLY, no BS sales tactics found here. The amount we agreed on over the phone didn’t changed when we got here…FYI, this is our 3rd purchase from here in the past year.If your looking to be taken for a ride to the cleaners go somewhere else. DCH Honda of Oxnard, Cynthia Sosa, and their employees are a diamond in the rough, and we are their loyal customer from this point forward.
When I went to Honda I was just looking because I am supposed to be moving soon and my car would not make it across the country so me and my boyfriend needed a new car, and from the moment I walked into the parking lot I was greeted by Henry and he made the process so easy so we looked around and then a week later went back and got a car, Henry was so helpful through the whole process and I got a great deal on my Honda Civic 2022
Oscar A was VERY professional! From the start, he looked for the exact car I was looking for and proceeded with a test drive of the vehicle. Soon after, we talked about pricing, and fixated some issues I had about the car. Overall I am so pleased to have worked with him here at DCH Honda of Oxnard !
Recently bought a Civic Si here and had a great experience with Cynthia and Ric.They were both professional throughout the process. I was coming in front out of town, and they kept me updated that the car would still be available by the time I arrive.It was the cleanest car Ive found, so I went out there the first day I saw it listed. Got to test drive and put the payment down while I waited a day for the car to be serviced.It was about to take an extra day, but I got a call in the evening, and was told if I could make it there before close, I can take the car.I rushed down there with excitement and picked the car up 15 minutes before close.Cynthia hooked it up with a full tank of gas and a nice Honda keychain.Excellent service. I would recommend this dealership.
Cynthia Sosa was hands down the best car salesperson my family and I have ever worked with! Super helpful and even more respectful. Every salesperson says they want to help you but she actually means it. Thank you for helping me get my first car at such a great price and interest rate. You’re the best! Thanks once again.
ASK FOR CYNTHIA!!!! ***** man when I tell you she makes magic happen I am not lying!!! My sister and I went in there with no appointment, her lease was up amd she needed to figure out what she wanted to do . Cynthia was there to make her feel comfortable, gave her some options and guided her to make the right choice ! She’s so funny, smart helpful and is literally there to make dreams happen! Cynthia if you are reading this thank you so much for helping our family out!! Like I said, you are special!! Thank you again
Came from Bakersfield to purchase a vehicle I seen online. Cynthia helped make that happen for me to purchase my bmw.
I just completed a lease buyout with sales consultant Cynthia Sosa. Cynthia was very professional, friendly and efficient. I thought this process would take a long time and include a lot of back and forth nonsense, however, it did not with Cynthia and that is greatly appreciated. Due to this efficiency I was able to get the buyout done while waiting for routine maintenance.
Jamie and Richard really did an excellent job!! Very friendly and professional, and were able to assist my son in getting a great car!! Highly recommended!!
Cynthia was great! Very friendly and helpful. Answered all my questions, she helped make purchasing my first car a memorable experience. Ask for Cynthia when you come to DCH Honda of Oxnard! Thanks again!
Cynthia Sosa is AMAZING!!! She is very professional, friendly and kind. She made our buying experience great! She did not waste our time it was a quick easy process, no hassle. She showed she cared about our needs in a car and made sure we were in the perfect fit. We would recommend her to everyone we know! She is for sure the best Sales Pro!! Thank you Cynthia!!
I purchased my civic a few days ago and it was one of the smoothest sales experience Ive ever had! Jose Nava had helped me and from the test drive to signing the contract, Jose was cooperating with our budget and it truly was one of the least stressful experiences Ive ever had. Highly recommend Jose Nava based on his knowledge of the vehicle and his cooperative attitude.
A few days ago, I was in a panic. My 2019 accord was leaving me stranded. I don’t have access to a 2nd car. I work in Thousand Oaks. I got a loaner for a few days, but needed my car fixed ASAP. I called DCH for service. They had no appointments for a week, no loaner even though they had promised one with the warranty package. Worst they showed no sympathy or empathy to my situation. They basically told me if I took it in without an appointment it would probably sit there for a week.. oh well! Up to this point, I had received good service. After this experience I will probably never purchase from DCH again.
I had a very positive experience at DCH Honda. My sales rep. Cynthia Sosa was amazing. I had called earlier in the day to inquire about two specific vehicles that I saw online. When I arrived, both cars were set up next to each other so I could review their features side by side. When I chose the vehicle I was interested in, we took it for a test drive out on nearby roads. Because of all the new technology, Cynthia made a point to go over all the features and had me perform all the operations so I felt familiar. She walked me through programming my phones. She quizzed me to see if I remembered the basics. She also sent me you tube videos to help me review the features. Cynthia made buying a car a fun experience. Ive neverWnever hadIhad anyonetanyone spend so much time with me at a dealership. I had to get a new car due to a recent accident, she was very consoling. I highly recommend DCH Honda and Cynthia Sosa.
Had an excellent experience with DCH Honda of Oxnard. The transaction was quick and easy. Details were explained to us clearly. I highly recommend Mr. Daniel Ybañez. He walked thru us the whole process. From answering all my questions thru email and text and giving us great options.
Drove into DCH Honda of Oxnard in my 1998 Honda Accord and drove out with a brand new Honda Civic! Best experience ever at a car dealer! Absolutely recommend DCH Honda of Oxnard. They helped me find the exact car I wanted at a great price. I am in love with my new Civic Sport.
Im loving my new Honda! Cynthia Sosa was awesome as the salesperson, truly above and beyond. Highly recommended!
We went into the Honda Oxnard Dealer, to purchase a Honda CRV Hybrid two days ago but the sales guy convinced us we needed a Honda Passport which is a V6 avg gas mileage 15mi per gallon. My wife was the purchaser who now doesnt drive her new car due the gas mileage. We called to see if we can return the new car after two days and 50 miles on it, they told us we would have pay 20% depreciation. I FEEL LIKE WE WERE TAKEN ADVANTAGE, my wife has been crying
Big shoutout to Monica and Ricky for the hospitality and ofcourse getting me an amazing deal on my brand new car, would definitely recommend these 2 !!
Took them 3 hours to put together an offer on my vehicle, by the time they got an offer pulled together they had sold the vehicle I wanted to purchase out from under me. Incredibly unprofessional sales staff. Would not recommend.
Great staff! Sale process was smooth and fast. They answer all my questions. One of the best Honda dealerships in SoCal 👍🏻.
After attempting to buy a car at Autonation Honda in Valencia, CA….I gave up and went to DCH Honda in Oxnard. Autonation was unethical because they are trying to sell cars $2500 over asking price. Better overall experience at DCH Honda of Oxnard.
After getting ripped off and lied to by another dealership in town we came to DCH Honda of Oxnard and a sales representative by the name of Cynthia Sosa provided us with excellent customer service by honestly just by being another human being. She was really helpful and supportive and understanding. She worked with the amount we were financed and explained everything in our contract that we did not understand. Never did we feel pressured to buy a car at all. We felt like we were at home. She did not hide anything from us. She was straight up forward with us cause we feel like she cares about others. So i would definitely recommend anyone who is interested in buying a car to come to DCH Honda of Oxnard and ask for Cynthia!!!!
DCH Honda is the place to go! Cynthia Sosa helped my boyfriend get his first car & made the process super easy & made us feel super comfortable. Explained everything & made sure we knew what we were getting. Definitely recommend this place !
Cynthia provided exceptional service helping me find the best car for me within my price range.
Great experience! Called in Sunday and purchased car on Monday. Wow! Sales woman Monica Sanchez was the kindest sales person I have ever dealt with. She was SO kind and experienced! She was not pushy and offered such great service. This is now my second purchase from DCH Oxnard. Thank you!
Just bought a brand new Honda Accord from DCH Honda of Oxnard. This buying experience was excellent. Was able to test drive various models, they gave me a great price for both the new car and my trade in and I got a low interest rate loan with no problems. Highly recommend this dealership.
Routine service and maintenance. ThanxGood work, and timely!
What a relief and breathe of fresh air to have such agreat experience at a dealership. You get a bit jadedfrom some dealerships and end up expectingdishonesty, hard sells and negotiations - but I cant sayenough good things about this place.Oscar, the manager, made sure we were treated like VIP and treated us like family. He was sofair and open throughout the whole process. Everyone on site was great, great experience! They all seemed to live the idea that they wanted to do right by you, not just close a deal.Oscar spent a lot of time getting us familiar with thevehicle too before we drove off- super helpful andthorough. I really felt like we were family coming in tobuy.I felt so relieved and genuinely enjoyed the experience.Amazing deal and they have a great pricing policy that offers reasonable rate from start based on market and community. Really nice to avoid the crazy negotiations, MSRP pricing, and fluff added on a quote.Cant say enough good things. Highly recommended
Just wanted to say thank you to Cynthia at DCH Honda of Oxnard for her excellent customer service. She made my family and I feel like we were family. So come on down to DCH and see Cynthia.
Cynthia was super nice, answered all of our questions. Definitely recommend coming to DCH Honda and asking for Cynthia
It was a Friday afternoon, I entered into DCH Honda to check-out a great deal on a pre-owned vehicle. Within a few seconds of entering the showroom I was greeted by Cynthia Sosa. You could sense a huge smile underneath the mask. She is engaging and super friendly. We were on a whirlwind tour to sign and scratch gravel (3 kids in tow, blood sugar was dropping). They got us out and on the road in record time. It went so quickly that I failed to mention a small part needing to be replaced. Cynthia was so faithful to follow up with me. She ordered the part and gave me a holler in a few days. Upon arriving at the dealer, once again, Cynthia was waiting for me and waving. Seriously... one of the best CEs ever! She is fantastic. Even topped off my tank for the trouble. If I could give 7 stars, I would.
Friendly staff. Good service.
I bought my van about 3 weeks ago and have been meaning to leave an awesome review! We had such an amazing experience with this dealership. I had been out of a vehicle for a while and looking for the right one for our family. After seeing a van they had on sale I called first thing at 9am when they opened. Cynthia answered and was very helpful in helping me decide if it was worth the drive to go look at this car. She was certain I was not only going to love it, I was going to buy it. She held the van for me knowing that I would be coming. When we arrived we were so excited and happy with the condition of this used van. Took it for a quick spin and immediately knew this was the one for our family. Cynthia was awesome, we couldnt have asked for a better salesperson. We came home in our new van only to find a surprising noise when we would cold start in the morning. I contacted Brian Lewey in service and he went over and beyond to make it right. He even helped us get the van serviced at our local dealer so we did not have to drive back. I couldnt be more satisfied with the service we received. This is by far one of the best car buying experiences I have ever had. Thank you Cynthia and Brian!!! You two ROCK!!!
Cynthia Sosa was our salesperson--she is amazing! She was very patient and answered all of our questions. Cynthia went above and beyond to make sure I got the vehicle I wanted! I highly recommend Cynthia and Honda of Oxnard!
Excellent dealership, got a great sales person Cynthia Sosa . After weeks of trying to finance a car of my preference she made my accomplishment come true. Highly recommend this dealership & for anyone trying to finance or lease a car ask for Cynthia Sosa she is great.
Christian was an excellent saleman. Car buying experience was nothing short of fantastic.
I purchased my new 6 speed manual Honda Civic Sport Sedan on December 31st, and Betsy and the whole staff was very kind.The whole buying process was quick, and efficient. No stress or hassle. Would certainly buy from them again.Thanks again to the DCH Honda of Oxnard team for their assistance. Betsy was more than helpful.
I ENJOY THIS PLACE GREAT KIND PEOPLE AND GOD DIRECTED ME HERE . THANK YOU FATHER .
Its a dealership so i expected to pay more for repairs. Was not happy to find out they discontinued shuttle service.
If you need a car/SUV you need to look for Claudia Coronado and Gus Herrera. They are the dynamic Duo. Let me tell you they made SURE i walked out with the best deal I got everything i wanted in my 2021 Honda Pilot with all the bells and whistles and the perfect price!! They were so knowledgeable and friendly very accommodating to my schedule and the best part they are top notch when it comes to COVID Protection I was in and out with a brand New car and a full tank of gas in what felt like minutes. I felt safe and extremely excited for my new SUV. If you want the best you need a HONDA and Claudia and Gus on your team!
Recently I went to DCH Honda of Oxnard to look around at mini suvs. I was going in open minded because I was looking to trade in my 2014 Chevy Malibu and was upside down. I owed a balance of $9200 and after test driving the 2021 Crv I knew for sure I wanted it but wanted to explore my options as I was also interested in a rav 4 and Subaru Forester. I went to Carmax to get my car appraised to get an idea and they offered me $6500 so I though ehh okay. I went back to Honda and was greeted by Francisco and Betty once more and I told them let’s get my car appraised and see about the crv. I was so pleased I could cry when they showed me the numbers. I was offered $8103 abs with my down payment I was no longer upside down. The service there was exceptional, even during the finance process I was really impressed with all that is included in my loan. I’m so happy I went with my gut. IT TRULY FELT LIKE A HAPPY HONDA DAYS EXPERIENCE. You have an incredible and friendly team here and will not be disappointed.
Our first visit to this Dealership for routine maintenance. A little disappointed that they dont have a car wash after the service of the car.The service WAS done in a timely fashion as promised. Tire pressure was poorly set,varied from 36-39psi,s/b35psi.
My husband and I had a great experience with Cynthia. She was professional and knowledgable regarding the CRV Honda. The price was right and had no problem purchasing the vehicle. I would recommend to our friends on going the Honda in Oxnard because the prices are better that Lompoc or Santa Barbara. Thank you for your service.
This might have been one of the easiest and painless times we have had buying a new car. Jose Nava was our sales person and was super knowledgeable. He was helpful with every question we sent his way. No hassles and I feel we got everything we wanted and more. Every employee we came in contact with was super friendly. Very happy and we will continue to come back to this dealer for future needs. I wouldn’t hesitate to tell you if you are looking for a car this is the place.
DCH Honda of Oxnard treated me amazingly. I was greeted professionally, was showed ladies room (very clean and modern), and was offered beverages. The GM and sales representative were very nice and courteous. The process was quick, easy and best prices. Highly recommend. Thank you again for my new ride.
Overall, great experience with HONDA OF OXNARD.
Fantastic experience with Gus! He was professional yet not salesman-y and answered all my questions patiently. Excellent customer service- he made me feel comfortable with my choices when buying the used car. I wish more salesman were like him. Thank you!
Top level service from the parts department. Thank you Roger!
Amazing customer service from both the sales manager and Cynthia the salesperson! I was extremely satisfied and impressed with such great service. They helped me in every way possible and answered all of my questions. They also went above and beyond my expectations!The only reason I am giving them 4 out of 5 stars is because of the finance manager. He had a terrible attitude, was not pleasant, was unprofessional (was on his phone), and almost seemed bothered that my father and I kept asking questions.Overall, besides the finance manager my visit at Honda in Oxnard was amazing and the staff was extremely friendly and welcoming!!!
I started my car buying experience on line and it was amazing and easy. Also, a live human contacted me within minutes. When I went to the dealership everyone I spoke to was so helpful, from my sales person to the finance person to just a random sales person walking by to the general manager, they were all AMAZING! I have purchased a lot of cars, but have never had such a quick and efficient experience. If you want a place that values your time more than your money and treats you like you are the most important person in the world, then DCH Honda of Oxnard is the place to purchase or lease a vehicle. They make sure you get what you need!!
I came here with my husband about 2 weeks ago to get a Honda Passport and it was a great experience. Everyone was friendly and professional from start to finish which is so refreshing. Monica is wonderful, informative and truly made the process so enjoyable. We are so happy with our new car!
Worst customer service ever gave it 1 star because required in orded to post. But honestly my rating is zero stars to this place.Went into speak to Bryan auto service manager. To inquire about car service he responded to me by yelling. He told me that he hoped I was not there to ask him for anything. Because I was not gonna get anything out of him. Excuses me but as far as I know what ever I have from your dealer has come out of my pocket. Hes way over unprofessional. Never purchasing from them again by fiance is looking into purchasing a vehicle and I will make sure its not from DCH Honda of Oxnard. Also this dealer didnt even give me an opportunity to choose a vehicle. They choose it for me. I requested to see other vehicles and was denied to me. My mistake should have never purchased that vehicle. But its ok and id like to appreciate Bryan auto service manager for treating me so poorly cause. I will never in my life purchase a vehicle from this dealer nor my friends or relatives.I will make sure they dont. Also the car that was sold to me was not in very good conditions. As the right rear view mirror in my car is broken ever since they sold it to me.
Ive been with honda for a long time and the finance department isnt really there to help you they just add fees that arent even worth it. Dont recommend you get the honda care. especially if u have a three year lease you wont need it that often and you will still have to for it once your miles are up. they dont care
Internet client advisor Jose Nava and the staff at DCH Honda of Oxnard worked hard to help me find the right car--in my case a 2019 Honda Accord. I chose the EX-L trim, after Jose explained all the differences between the LX, EX and EX-L. I was able to quickly go through each trim and see the advantages, and then took a test drive. Once I made my decision we sat down and worked out the price--and it was fair and easy to understand. I didnt feel pressured or rushed, and the process was transparent. Jose Rojas the Finance Director led me through my options and choices of oil and other maintenance packages. My experience at DCH Honda of Oxnard was excellent!
Hands down the most pleasant experience Ive had purchasing a new car. Jose Nava and the rest of the team are simply the best. I was in and out in no time. Great price, easy financing, and, of courser, a great car, o. This was the fourth Honda Ive purchased at DCH Honda of Oxnard and, if I live long enough, it wont be my last.
Lots of new sales reps. almost no knowledge. supervisors have to come and answer questions
Special thanks to Santiago Quiroz and DCH Honda of Oxnard for their helpfulness and cooperation in helping us purchase our new Honda Odyssey !
I am really happy with my new Honda Pilot I just purchased sales person Joe Quintana really helped us out and got a great deal fully covered warranty . My bf and I really thankful for the great service we were provided .
I had planned on buying a Toyota RAV4 but when I went they had added 20,000 to the Rav4. We decided to just see what Honda had. Cynthia Sosa was amazing. She didnt pressure us. She worked with us and I ended up buying a CR-V. Thank you Cynthia
DCH Honda of Oxnard, their service center was not very friendly or respectful I understand they were busy and I came without an appointment, but I had low tire pressure, with possibly a nail in my tire and wanted to get it checked out before I drove 2 1/2 hours back home. They seemed to not care and their customer service was not very friendly.
This review is for Claudia in the Internet Sales Department, The most unprofessional sales person I have ever met.. We didn’t do much of negotiating because she totally ghosted me after telling her we would be paying cash for the car, she never responded or answered the phone again. We still ended up buying the car, but thru another salesperson at DCH. This isn’t a person you want to work with.
As a first time car buyer Daniel & Jose could not have made the process easier for me! Stress free, patient with questions, kind, and genuine. Really appreciated all that they did to go the extra mile!
Awesome service, on time appointment and on time end service!
I love DCH Honda of Oxnard. Been my car place for 13 years. very helpful for any questions I have.
I went in last minute and with no hesitation I got an oil change full check up on my fluids and filter just 30 minutes before it was about to close they took care of me real good I met a man named Brian Lewey thank you for hooking it up see you soon.:)
Disappointed with this place & the service department receptionist. Crooks & scoundrels.
I took my 68 year old mother who walks with a cane to this dealership. She set up an appointment for 1:00pm on a Saturday to buy a car. When we arrived the person she had the appointment with was not there. She was asked to take a seat on a high chair that she could not physically get up in to. Another dealer told her that they had no 2020 Honda CR-Vs in stock, despite the fact that there were 8 listed on their inventory online. We waited, standing, for twenty minutes and decided that since they were trying to bait and switch us, and that they couldnt care for their customers, or make appointments that they had set that we wouldnt be giving them our business.Bait and switch. Its illegal.Dont give these dirtbags your business.
We had a great experience buying my daughters new Honda HR-V with Daniel at DCH Honda of Oxnard after my husband who had a good experience buying one of his Hondas there a few years ago recommended we look there. We had gotten a quote online and when we got there not only did Daniel honor the quote but it was dropped even lower with a loyalty discount. Daniel has an easy style even with Covid 19 protocols. We never felt pressured with high sales techniques. It was the easiest car buying experience Ive ever had.
Cynthia Sosa was A-MAZING!!!! Great service and friendly. Treated us like family!!!!
Lovely and customer service is excellent
Im very thankful, I didnt have any credit to get the car I wanted, but Jesus and cynthia made it happen. I purchased my first car at Honda of Oxnard. Thank you
The sales and finance staff were fantastic! They were quick to follow-up when we submitted an offer and overall it was a very easy car-buying experience. Love my new car!
Its our second car from this dealer, they make fair deals and never seem to try the hard sell. They remembered us after 5 years which is truly impressive. Keep up the great work and thanks for making buying cars easy.
I wasn’t pleased from the start! From the start, the sales person that sold me my car was originally trying to sell me a 2017 car that I never wanted! She said she was going to run my credit to see what I qualified for, meanwhile her supervisor comes back with paperwork to sign; to finance me for the car that she was trying to force on me since I got there. I told the supervisor that I did not want that car, so he told me to keep looking and tell him when I was ready to let him know what car I wanted. I wanted a 2020 Honda, and we signed the paperwork and left. My payment was due the 28th of October, and never was I notified that I had some paperwork missing for the bank to qualify me completely for my loan. I had to keep calling the dealer to get answers. I went in and the supervisor was so rude! His name was Ricardo, if I’m not mistaken, and he the supervisor! He snatched the paperwork out of my hand, because I told him since I had to go through another bank. I wanted another car, given I had to do a whole new deal, since I had to go with other bank with a higher interest rate. I wanted a car I would feel comfortable with the price. He was upset, and said, “you drove this car not us.” He comes back with a bad deal to convince me to stay, and he got more upset because in his word, “I wasn’t letting myself be helped. He tried to give me such a bad deal, and I wasn’t having it, so he told finance to get me out of my contract. I went to the back, and José the finance was helpful and apologized. He was giving me a good deal so I would stay in my original contract, but I wasn’t comfortable doing business with someone who treated me unprofessionally. What a liability for the company! Thank god this happen, and my application never went through completely with the bank. I saved myself so much money. I’ll be taking my business somewhere else.
Worked with Robert Vizzo, with support from Jose, in their Internet Sales Department. Robert is incredibly courteous, and unlike a lot of car salespeople actually knows a thing or two about cars. He has a great demeanor, took his time to explain the nuances of the vehicle electronics, staged the car and my trade-in so I could get some cool pics. The car buying process is a long one, and Robert V was very helpful. His manager, also Robert, was very good to work with. Pricing on vehicle was great.
Jose Nava was amazing though the whole process of buying a car. He was patient and not overly pushy. He had a positive and upbeat attitude and helped us to be very happy with our new vehicle. We visited several dealerships and this by far was the best experience we had.
I was nervous about buying a car during a pandemic. We felt safe, our salesperson was not pushy, clear about his safety measures and the finance manager was easy to work with. No pressure, no mess. There’s been a hiccup with some of the financing but it’s more because I just changed my last name. Happy with my car and my experience.
Just purchased a new Accord. My dealer, Daniel was polite and professional throughout the entire transaction. I got a great deal and will definitely be returning to Honda of Oxnard. Thank you Daniel!