Very friendly customer service ! I was on my way out to a trip to Arizona, and noticed last minute I had a nail on my tire . I came in and Thomas was very helpful and was able to get my tire fixed and got me back on the road in less than an hour . I was very pleased with their service .

As always, awesome service! Highly recommend. Staff are very attentive and knowledgeable. Prices are reasonable.Thank you for taking good care of my car. Will be a long time customer.#bigbrandtires #tires

Was first in line this Saturday morning. Oscar got me in right away to fix the flat on my Ford Dually. left rear tire. Said it was a no charge so i gave $10.00 to the tech who fixed it. ordered dually air hose will be back next Sat for install. GREAT PLACE.

Thank you so much Thomas Barrios for the amazing customer service (5/5)! I Went in for an oil change and Thomas also found a solution for the shaking in my car and fixed it =D my overall experience was great 👍🏻 definitely my new go-to location! 100% recommended! Shop was clean and tidy as well which adds to the nice experience

Awesome service and great value. Highly recommend.

Great customer service and eve one there works very fast and efficient. Thomas is great at acknowledging my cars needs and making sure it’s in my price range. Definitely would recommend. Proud and a very thankful customer to always be helped with a great attitude and knowledgeable information by everyone that works here. Sean was so kind and helped me at as well.

I give an A+++++ to the customer service there especially Thomas. I came in with a flat tire and was in a hurry and he made magic happen. I cant thank him enough. I would recommend big brand.Thank you so much!!!!

My tire was flat, thought I would need a whole new tire, but they patched it up and said we were good to go! Highly recommend this place if you just got a flat and are able to locate them.

Moved into town a few months ago was looking for a tire shop came across Big Brand on Google give them a call due to having a flat and needed a patch/repair I was directed to the north Oxnard shop due to the other shop being booked out for the day showed up for my scheduled appointment was greeted at the front desk right away and within a few minutes they had my car in the shop and had the repair done very quickly. The staff was knowledgeable and very friendly the service was five stars nothing less than it was a great experience. I highly recommend them!

It’s all in the details! Purchased my tires from BB and the expensas simple, fast and the service associate was very knowledgeable and help me recommended a great value. I didn’t know all the other services they offer but certainly interested. Thank you team for making the process simple and for the easy rebates applied to my purchase. Look nowhere else, visit your local BB and you won’t regret the experience and value.

Fast and friendly place. Free flat tire fix, awesome. Nothing is free anymore. Will definitely be going back.

Completely balanced my old 1 ton that I didn’t think anyone could. Plus corrected my Ford Escape balance another place didn’t Definitely recommend this location.

The guy behind the counter was extremely helpful and aervuce was fast

Best Big Brand Tires in Oxnard! Very professional staff! Manager Sean is very professional great service! Recommend to family & friends. During COVID-19 felt safe and environment at Big Brands Tires is clean well organized! 😀🙏5 STARS!

This place is great! i had a nail in my tire and made an appointment. While there i thought was taking a little longer than usual (volume of cars) ... when i checked in with staff and expressed my time constraints, they were super helpful in getting my service done in a timely fashion. Thanks again!

The staff was very friendly and attentive. I would like to especially thank Thomas Barrios and Jesus Ponce for their quick response and service. I will recommend this location to all friends and relatives. Thank you.

I needed work on my car that honestly I could not afford. Due to circumstances, I had to delay the work, and I forgot to get a quote. All I had was a number in my head. When I came in to do the service, Thomas and Sean were both very helpful. They helped get my bill down a bit, and because I needed to leave my car there overnight, Sean provided me with a lift home. I’m certain this is a usual service offered, but the friendliness and genuine care provided to me was truly heartwarming. Customer service has gone to the wayside by most places nowadays, but I was treated with kindness at a difficult place in my life and I will remember that for a long time to come. Thank you Sean for the kind words.

I am so grateful for the guys at Big Brand Tires and Service in El Rio. Not only are they super courteous, they are efficient and honest. I thought I needed new brakes, they could’ve installed new brakes, but they told me my brakes were good. I also thought my alternator was shot. Again, they could’ve sold me an alternator, but they didn’t. Turns out the battery I was sold by a tow truck guy was the wrong size for my car. On top of this, when my Uber refused to drive me because I did not have a mask, Chris brought me one. The Uber driver still took off and Chris graciously drove me home. Thank you to all of you at El Rio Big Brand Tires and Service. Shaughn

Always a pain free experience at Big Brand. A big thank you to Chris for his honesty and professionalism.

We had a great experience with the company! The staff is polite and helpful! They fixed our tire in 15 min and we were able to continue our trip.

Excellent customer service and professionalism. Nice, newer shop. Thomas was very friendly and helpful.

Great place, they were courteous and very courteous and friendly I will be going there from now on.

Just went in for a tire repair, and they had great customer service despite me being a little late to my appointment. Super fast, and clean.

Took my car to the Oxnard location after being concerned that I possibly had something stuck on my tire like a nail. Thomas had my car in a timely manner. My tire got checked and had air put in them. My tire was all good and nothing wrong with it. These guys always get their job don’t effectively and promptly 👍🏻

Thomas at the front desk was really helpful and gave me the best deal and on top of that the service was faster than expected. Got 4 tires put on and was out of there in about 1hour. Very professional and highly recommend for any tire needs.

The team at the Ventura blvd store is absolutely the best big brand has to offer. Always polite always prompt and their attention to detail is second to none.

Location off Ventura Blvd… great service, super honest and trustworthy. I will totally keep taking my car to this location and totally recommend them. Thomas gave super wonderful service, I felt great leaving and my car is running awesome. :)

This place is amazing! I made an appt for an oil change, tire rotation on a Sunday. The guy who made the appt for me was courteous, kind and made sure I knew which store I made it for as they have 2 stores near me.When I got there they verified my appt, took my car back right away. I had a check engine light and they coded it for me and told me what it meant as well as refer me to a smog place nearby who could look at it. They also advised me if a few other issues with my car by showing me what was wrong and advised they could fix it for me. Great service and knowledge! On top of that they took off $15 off my bill. So all of that for $34. Love this place!

Made appointment for tire repair and balance. I watched the work being done. No short cuts, excellent job.. Even put my spare tire away in trunk.

Fast service and friendly staff. Gets the job doneI would highly recommend Big Brand in Oxnard👍💯

Tires get me threw da hood. Love this spot.

My first time and Great experience and they made it very easy fixing my TPMS problem. Sean and Chris are very professional and outstanding personality!

This is the second time I’ve gone to big brand. Their service is amazing, they treat you like a friend. Ive shopped around for pricing. They not only are fare but the prompt and quality of work is by far the best!! Their attitude toward customers is amazing! I’ll always bring my cars here!

5 star rating every time I go there. I recommend Thomas, but all the workers are great. I’ve been using them for two years for coil overs, tire repairs, new tire purchase and install, alignments.

This place and staff deserves an award! My wife has been in St. John Hospital off and on for 3 weeks. I noticed her tire was flat. I went to place as a recommendation of Pastor Willie Steele, when the tire was fix... They sent me away with no charge and said Everything will alright, take care of your wife.

Awesome customer service and fast service. Went to patch my tire that had a big screw on my lunch with an appointment and I was in and out in no time!!! GREAT CUSTOMER SERVICE IS ALWAYS APPRECIATED!! Thank you Big Brand Team!!

Convenient. Fast. Professional. What more could you ask for? Definitely returning to this location for future tire and maintenance needs.

I had a great first time experience here after trusting the reviews listed here. I originally had my mind set on going to a previously visited shop but I was looking for an auto shop that I felt comfortable with. I cant say that Ive found that to this date but Big Brand Tire and Service is off to a great start. Overall I just had good vibes here and Im glad that I decided to trust instincts and stop by. They seem very progressive and I look forward to my next visit here when needed. I suggest trusting your instincts as well if you feel it and give them a try. Thanks Big Brand.

Youve got a new customer for life👍 so respectable, fast,friendly and no bs trying to sell me anything ❤👍 coming back for my rims and tires💯

Great prices, service, and timing. I always recommend them. They also have free services such as flat tire repair and rotation. You cant beat all of this!

In and out, got me out sooner then what I asked . Very helpful staff and thanks Sean and Thomas for answering all my questions and making me feel comfortable with my purchase 👍🏽👍🏽

A nail penetrated my tire last weekend when driving from San Diego to Santa Barbara, resulting in a flat. My family flew in from Texas and Virginia for a wedding, so I had just picked them up at the Ontario Airport. With all of their luggage, and an 8 seater van completely full, we discovered the flat tire. We were only about 30 minutes away from being to where we were staying. The gas station we stopped at was no help, they didnt have a mechanic shop and didnt have any clue where another one would be. We drove a mile away to the Costco Tire center, but they had so many walk ins that day that they couldnt fit us in for a couple of hours. They recommended us going to Big Brand Tires... our saving grace!Thomas Barrios was the one who helped us out. I explained our situation and that we were a car full of people on our way to a family wedding, and really needed help badly. He understood how urgent it was to hurry with this and to get us in and out as quickly as humanly possible. He estimated it would take about an hour, and they got it all done for us in 30 minutes. They were ABSOLUTELY AMAZING. I would recommend them not only for their efficiency, but their genuine understanding and empathy for what we were going through. Seriously.... you guys saved the whole weekend for us. THANK YOU SO MUCH!!!!!!!!!!!!!!!

The service could not have been better! My new favorite tire spot. Quick efficient and reasonable!

Awesome service and value, Sean helped us and was great! Needed new tires and an alignment and they handled it in about an hour, highly recommend!

This was my first time with this location and I’m going to go back. The staff was informative on how to maintain my car well, helpful by offering me a complimentary ride to keep an appointment and really nice in general. I recommend giving this location a try if you want good service for a fair price.

I was very pleased with the service I received here. I will definitely be returning.

Great prices and great service at Big Brand Tires always can depend on them

We needed to get tires right away; we had a blowout the day before and we needed to replace all the tires regardless. Willie took our reservation and the gentleman at the shop worked as quickly as they could with last minute appointments. Excellent customer service and friendly staff. I would recommend them to anyone. Thank you, Big Brand!!!

Fast, friendly service. Took care of a repair to a brand new tire that Id bought from them less than a month ago...no charge. Very happy with my visit.

Appreciate the service fast and no hassle thanks

Wow, okay, so Ive never been to a more efficient, honest, helpfull and clean Tire Shop. Ive gone to multiple locations of Big Brand, all great and updated.But this hidden gem of a location was just *chefs kiss* magnifico. I had intended to be patient since they work hard and have actual paying customers to help and so I scheduled it as a take your time and call me when its done appointment. After all, they provide A LOT of free services o.o Anyways, not only was Thomas, the amazing staff member helping me, clear and concise, he had also fixed an issue that I was not even aware about and was quick and kind. Wow. What a combo now a days when going to a place of services and goods :^) He let me know that he would have it started right away, even with the option I picked, and that it would done in about 30 minutes. My car was immediately taken, and luckily the problem was not as bad as anticipated so I got it back RIGHT AWAY ;-; like, 10 minutes, seriously. Now I run over a lot of nails and violent offenders of my tire, bad luck? Ive no clue. BUT at least I know I have a place I can come to where my anxiety is at a low and my trust, at a high. Thank you Thomas! And thank you Big Brand Tires! (Specially cause ya girl poor)

Down to earth and professional service. Sean and his team always make these essential tasks pleasant and comfortable.

Had a good experience at this place. Called to check if they have availability to fix my tire which had a nail. Joe said they are booked but told me to drop off my car and they should be able to fix it by 5pm. When I got there around 3pm, Luis, who had an excellent customer service, helped me. I got a call from them around 4:40 and said my car is ready to be picked up. Best part was they didnt charge me for the repair even though I didnt purchase the tire from them. I would definitely go back and have all my car services done by them from now on.

These folks are my go-to for any sort of tire problem.Im extremely loyal to this company, today, my Tesla had a screw in the right rear tire, came in, they patched the tire and sent me on my way.No charge.The proof of their terrific service?Lets see, over the last 20+ years I have bought from them tires for the following cars.1960 Buick LeSabre convertible2001 Lexus LS 4302003 Thunderbird 0072005 Toyota Tundra2007 Prius2010 Toyota Tundra2014 Mini Cooper Paceman2016 Ford Shelby Mustang GTH2018 Tacoma TRDAnd, when my Tesla needs tires, you darn well know where Im going!

I had full detail of what was going on with my car. Big Brand called me with updates. They had it done in time of estimate. And service was very polite and friendly. Shop is clean and airy. I may travel a bit further than a more convienent Big Brand to my residence. But I happen to appreciate the way I was treated my first time I was there. Thank you Big Brand Service members! I shall return when I need too!

Great service and comparable pricing . Big Brand Tire Team is awesome . Definitely recommend anyone to go to the Ventura Blvd Location! Thanks for the great service 👍🏼

I love the friendly customer service they provide! The technician are also very welcoming and they always have such a great attitude and they also deliver exceptional service!

You guys do a pretty good job and you guys are fast

Thomas was great & answered all my questions and concerns, thank you Big Brand for the great customer service to me and my vehicle.

Thomas is the best. Highly recommended. Great customer service.

You guys are great. Thanks for every thing.

Highly recommended. Staff are very professional.

I pulled in with a flat tire right before closing and they stuck around late to make sure I was taken care of. The people that work there are super nice, especially Tim Handel. I cant recommend this place enough.

Great Service every time I have been here! I’m a year new to the area and the customer service from the employees and work performed on my car have been outstanding. This is why I continue to come back.I trust these people and company! Thank you!

SUPER THANKFUL FOR EACH ONE OF YOU HELPED ME GET MY CAR UP AND RUNNING AGAIN AND IM VERY THANKFUL DON’T EVEN KNOW!!!!!! Very friendly and get you in and out timely matter I recommend them 💯 your in good hands!!!!!

Excellent crew and superb service. Highly recommend!

As always... above and beyond customer service. Thanks guys!

The work here has always been fast and perfect...I have been going to this location since they opened a few years ago and before they did I was going to the location on Wooley.

Very nice people they help out with my flat tires recommended to everyone that needs tires and alignment there the best

Super friendly fast service. Got me in and out and back on the road.

I did not have to wait long and they where all so kind big brands is my truck shop i was blessed goingo to them really

Fastest service on the market!!! Y’all should feel proud 👍🏾🙏🏾

Had some stuff done on one of our work vans, they were quick. Sean was very nice and...Helpful. :)

Excellent customer service and VERY HONEST.

Fast, friendly and professional service at a great price!

The attendant Daniel was very attentive and informative. I purchased four new tires about five hundred bucks. That was with $100 discount that I got in the mail. Only bad thing was the parking lot is extremely tight. If they are busy, good luck parking!

Everyone is so nice and patient.I had a nail in my tire and in less than an hour I was back on the road. Thanks Big Brand!!I definitely will be going back there!

TIM IS AWESOME...He went above & beyond too find out an issue My car was having. THE MGR was also very helpful. THANKS AGAIN GUYS...BEST SERVICE @ THE El Rio location

Fast and friendly.. they really take there time to help.. Luis really knows his stuff took his time to help me out and made sure I understood

Quick and easy tire swap! Customer service was amazing, love these guys!!

The manager, Sean, was more than helpful! He went above and beyond to help us with the tires on our travel trailer!

Great staff and very honest.

They were helpful and reasonable. Will match pricing.

This particular Big Brand location is a cut above. I stopped in yesterday for a set of new tires and was helped by the manager there, Luis. He made the whole process really easy and stress free. Luis is a consummate professional, his prowess and commitment to quality customer service is what makes the difference. Im just going to come out and say it, this location is better than all of the others and owes it all to Luis.

As always Big Brand Tires does not disappoint. The guys may get busy yet they are always polite and notify you they will be with you shortly.I trust them with my vehicle. I recently was having a tire issue with a flat. Four flats in a month, yes you heard this correctly. Yet I took it in and once, one of the gentleman advised I need another tire due to the location of the nail. The tire was not repairable. I took their advise and purchased a tire.Whether I am there for a routine oil change, tire repair or other vehicle maintenance they are straight to the point. No games with them and I appreciate it.I will continue to use their service.

Competitive prices, bad customer service. I came here for 2 front tires, a wheel alignment and to fix my tire pressure sensor they some how forgot to fix the sensor, I asked them to finish the job and they said no problem, but now theyre had a 2 hour waiting period. When it was there mistake.....

Tim & Luis are the best! I purchased a vehicle and brought it in for new tires which ended up not having the wheel lock to remove the tires. They searched for the rare wheel lock key needed for my rims and got me on my way. This isn’t the closest BBT to my house, but I will be coming here for all my future services. A+ customer service! Thanks Guys!

Great and fast service for warranty alignment...

Thomas was very helpful at informing me about their upgraded alignment that comes with a 3 year warranty. Glad he told me, cause I got it.

Ive been a customer with Big Brand for years now. Recently switched to this location and the customer service reps are great. Very knowledgeable and helpful. They make sure to let you know all your options available at time of service.

Great customer service Thomas assistant manager helped me with my car and made it and easy and smooth experience thanks again big brand tire

Fast and friendly!! Thank you!

Great service, fair price and fantastic results overall. Also, I got a next day appointment, which I really appreciated and needed. I will continue to get my tires here and strongly recommend to my family and friends.

Fast, Efficient and Easy check in and out. They even checked my brakes during my oil change and discovered I needed new brake pads and a brake flush! Got it all done in one appointment! Thanks Big Brand Tires!

I went in for a flat repair, there was no sign of a puncture. They remounted the tire, balanced and installed a new valve stem all for $20. The process was very quick. The staff was very friendly and helpful.

Guys did a great job with great pricing.

Great personal service, no BS! Fair pricing and all 4 rotors and breaks were done in less than 2 hours. I was really impressed. Thanks, I will return with my other cars for service!!!!

Always Thomas does an amazing job. It’s always a good environment at the shop. Very polite and honest. I also want to thank Hector for checking my car’s noise and fixed it. I will be a forever customer. Thank you guys.

Excellent service at here, will be return and recommend for my friends!

BIG BRAND TIRE!!!! Not much more that can be said. I have had several vehicles serviced with them for years and they never fail me. Made a visit at the newest location in Oxnard, right off the US-101, and once again I was very pleased with their service. I’d like to send a special thanks to OSCAR for taking care of me. I usually make an appointment but today I was in need of a quick service check. Thank you Oscar and thank you team for your efforts during this time!!