Bought shampoo from their litre sale. Had called ahead to see if they had the product as they were sold out at the first store. The associate was so nice and she put it on the counter with my name on it so all I had to do was hop on line when I arrived. So impressed!
This location is always on time, always clean, and always professional. Their covid precautions are great. Highly recommend for kids or young adults who want different options with different stylists, but no hard feelings when you jump from person to person. Ive always had next-day availability when I call - huge bonus for mom of 3 girls who suddenly all want their hair cut 🤣.
Awesome place! Very nice and friendly people! Kylie Card has been doing my hair for a long while and she’s always incredible!!!
I just randomly got Brianna, who did a GREAT job on my hair gloss and style. She listened & made suggestions. I will for sure request her again. Also, I have found the salon has good customer service both on the phone and in person!
Updated to 2 star 🌟 my wife says - could be worseMaybe a good place for women, but I have to say - pitiful hair cut! Didnt trim sideburns, didnt trim/clean up the back of the neck, butchered up hair with none the same length. I assume that shes not been doing it for very long, definitely needs a lot more training!Bad enough that I will be wearing a hat 🧢 as much as possible.My daughter has had a cut and color done & it was very nice. Course it was done by another stylist.
Went to go get blonde highlights with pink streaks and a trim. Ended up leaving the salon with a full head of pink hair and my once healthy hair...fried. The stylist had asked to see a picture so I showed her and it was understood what I wanted. As she did my highlights I noticed the bleach turned my hair yellow/orange. I have gotten my hair bleached before and it NEVER did this. After she had put the pink dye in I asked if you could still see the blonde with the streaks, since I’ve never done a “fun” color before I had no idea what to expect. She said no I did all of it pink but I probably should have asked before I started. After I had paid just for the haircut cause it was the only thing that was done right...I got in my car and immediately started crying. My hair was fried and to top it all off the pink was uneven and some spots were still yellow/orange. The stylist didn’t offer to fix it then and there or even do a conditioning treatment because she had another client at 4pm. I will never be bringing my business here again. It was a horrible experience and if i could give 0 stars I would. Save your money and go somewhere more professional to get your hair done.
Love the store. Very organized, not as big as I thought but made shopping even better.
Go see Kylie Card! She is amazing! She is not only amazing at what she does, she is super friendly and easy to get along with! She really listens to you and what you want, and executes your vision perfectly. She has such natural talent and works hard to hone in her skills. She’s the only person I trust to cut my hair now, and my wife loves her too!
Got a Brazilian and the young lady left hair and wax on me. I called and the store and they showed empathy and willing to make it right. I hope no one else gets done like this.
Great selection and sales personnel were friendly and so helpful!!
Great experience today. Stylist Maddie is perfect for teen hair cuts. Thanks Maddie! We will be back.
Melissa completely transformed my hair today. I have fine curly hair, and she listened to all my wants and cut my hair perfectly! Will be requesting her from now on.
Though my hair was done well and turned out just how I wanted, my experience was not great. I was put in a chair out in the middle of the store, which was unexpected and awkward. I was paying to be in the salon and was surprised to be in the store. The lady doing my hair was nice, but was very outspoken about her political beliefs which was super uncomfortable, especially with customers in the store walking by. The results were great, but the experience was not what I was paying for.
Got a great haircut and picked up my favorite hair products on sale !
Best haircut Ive had in a very long time. Maddie is the one!!
Got my hair cut with Kyra, she was great! Very thorough and made sure she was getting what I wanted. We cut a good 5/6 inches of hair and I feel great! Highly recommend 🙏❤️
Took my five year old in for a Henry Danger ⚡Haircut.. lol The stylist knew exactly what I was talking about and did an excellent job!
Beauty brands is great. Friendly people and I have used my stylist for years! Convenient, well priced and fun.
I had 6 applications of black box dye in the mess I called hair. KYRA came through and completely lifted all the muddy color and got me back to my natural color while sharing her kind spirit and positivity. I would HIGHLY recommend her to EVERYONE. The entire store staff is very polite and helpful as well. Lots of sales on great products and beauty tools.. 5 stars all the way.(Remember to tip your hairdressers!)
Paula was the best stylist Ive found in 15 years. Definitely coming back.
Good store. I am glad the stylist are more talkative this year. They sold me on a new brand of shampoo and conditioner that makes my hair soft and fluffy.
Nice selection, helpful staff
Great place to shop. Very friendly staff.
Lolita is the best! She has been cutting our boys’ hair for a while now and they absolutely adore her! She’s amazing at what she does - great skills, highly professional, listens to her clients and very patient with kids. BB is so lucky to have her. Professionals like Lolita should receive frequent raises and appreciated as a valued team member ;-)
I have been going here for 8 years for hair cuts and products and have always had the best service. I tend to make an appointment with whoever has an appointment the day of or the next day and have never been disappointed. My last hair cut was with Gene and he did an amazing job with cutting inches off, layering, and giving me bangs. He will be my go to hairstylist from now on!
I love this place. Anthony gave a really great cut and Izee waxed my eyebrows perfectly.
Two ladies working offered help several times. Everything was in stock. Clean store and organized.
Marisa is the best Esthetician!
Wonderful service with Kyra! She was extremely friendly and kind!
I came in this weekend and got an ombré dye and trim done by Deedee. She did a great job! I love how it turned out. The rest of the staff was very friendly and helpful. I will definitely be coming back. :-)
Saw Christina today for my first facial. I took a “me” day off work and she was everything I didn’t know I needed. She went above and beyond, was very knowledgeable of what would be best for my sensitive skin, and made sure I was comfortable the entire time. It was by chance that I picked this location for my facial and I am so glad I did. I will definitely be seeing her again and will recommend everyone I know to her. Thank you Christina!
Awesome salon services and selection of beauty products. Its a bit pricey, but worth it for the quality. I especially like the way you can choose your stylist and price range when you make your appointment online!
Leah is a phenomenal esthetician. She never fails to shape my brows impeccably. Ive been going to her for 5+ years, and will continue to go back.
TERRIBLE CUSTOMER SERVICE! Walked up to the counter to ask a question, had to wait for them to finish mocking another customer before they acknowledged that I was standing there. Asked my question only for them to proceed to then mock me to my face for asking such a question, suggesting I go to best buy. Staff may need some additional customer service training. All I wanted was a yes or no. Not to be made fun of for asking a simple question.
I was looking around at various styling products when I ran into a beautician that walked out from the salon. I wished I had run into her a month ago when I began my search for a styling tool. She was the most helpful individual since I began my quest for the perfect styling iron. She gave me directions on why I should use the styling iron she recommended, how well it would work on my bob styled hair, what size of styling tool I need, all the way to the products I should use when styling. I would definitely go back just to see her anytime. Overall, the others were helpful. I would have given it 5 stars just for April and 4 for overall service
My 17 year old daughter and I made an appointment for highlights for myself, eye brow waxing, and each a hair cut. The store was organized and clean, the floor staff were friendly and helpful, and Malissa our stylist is SUPERB!The Managers and staff are hitting home runs at this store!
Friendly staff. They always have enough people around to answer questions. I havent used the salon. They often have good sales on their products.
Great service and haircut!
Great Selection. A very friendly, young clerk helped me find everything. This is my go to store for hair and beauty products.
Using a box dye of cheap bleach was not a good idea having known nothing about the hair coloring paper process. Trying to look like Pete Davidson turned into looking like Eminem in 2007. After rushing to the emergency beauty brands they somehow lifted it and got it back to a decent color that was close to my natural hair. The store itself has many different products that are bond repair related which can help with the damage caused by the bleaching. If in need, you can could on this place to fix your hair.
I have been seeing Anthony P. for my cut and color for the last couple years now. I cannot say enough wonderful things about him! He does an amazing job with my hair. He takes his time and makes sure it looks perfect, each and every time. I even bring my 13 year old daughter to him! I’ve also been seeing Angela T. for my brow and lip wax the last couple years as well. She’s amazing! She transforms my crazy caterpillar brows into works of art! I wouldn’t go to anyone else but these two!
I got my nails done here yesterday with the Gel polish. The lady did not soak my nails, push back or trim my cuticles. She also buffed them down until they were very very thin. The polish was up in my cuticles.Today (one day after getting them done) they are chipping and ruined because the polish was on my cuticles.I wish I could upload a photo. I payed $50 dollars for my nails to chip the day after getting them done when typically gel polish lasts 2 weeks on my nails.
Needed my hair fixed ASAP. I had tried to dye own. It turned out worse than bad. They got me in with Dee Dee, a colored specialist. I left feeling gorgeous and confident. Everyone there was welcoming and delightful. Had to literally tackle myself to not buy all the extra hair, make up and nails products they had displayed on the way out. Quite a beauty Queens playground!!!
Saw Melissa on the salon side yesterday, she was fantastic! She evened out my cut, fixed my blonde and was very clear about what my hair could handle as far as going lighter! Definitely recommend her & will be seeing her for future appointments! Thank you Melissa!!
What a great place. The employees are so kind. I got highlights done there and Brooke did an AMAZING job.
Kim W. Does an amazing job. I don’t get my hair cut very often but every time I come in she does a fantastic job. I’d recommend her to anyone!
Roxanne was super helpful and friendly.Store was very clean and well stocked.
This was the first time I have visited this store. The staff was very friendly. The manager checked my purchases for me and gave me some hair product samples for my type of hair. I tried the samples and found I really like the Chi brand shampoo and conditioner (detangler) for curly hair. Needless to say, I will be back. Thank you!
An associate greeted me right away and asked if I needed any help and I quickly found exactly what I was looking for.
The retail side and salon area are very nice! The people in the retail area used to force you to buy items or make you feel guilty that you arent taking care of yourself which is a weird way to put it. It seems like over the last couple of year they have hired some new people that are great and very helpful! I have gotten my eyebrows done here by Kim and have learned my lesson going anywhere else. She is amazing at her job and listens to what you are saying on how you want your brows to look. Great place and would highly recommend!
Dara was very helpful in assisting me with what product best suited my needs.
I have been coming to this location for awhile now. Sharon and Kim are both Master Estheticians and have given me some of the most beautiful-est brows ever! I HIGHLY recommend this location. I have tried other Beauty Brands across the metro area and have always been unhappy with how my brows turned out.
Honestly, this place always raises my blood pressure - after my latest experience, I wont be going back. The customer service is poor - in fact, today, the cashier rolled her eyes at me when I suggested they take down a sign for a gift with purchase that they were out of and had no alternative for. I find the prices to be high, the selection to be more limited than youd expect from such a large store, and the service to be the poison pill.
Very helpful staff
The only place I go to buy my nail polish, they always have a good selection.
Lolita does a great job with my hair. Great cuts & color.
I was referred by a co- worker to come in and see Perrin, I am very picky about my hair but I took the leap of faith. I couldnt have made a better choice. He was the most kind, friendly and professional stylist Ive had at a beauty brands. He made sure to take his time and everything was perfect to my liking. I will be coming back to see him. I love my hair!
Best customer service ever
I always love how thorough my esthetician is. Her name is Sharon Stanley & she really shows by her quality of work and expert skills that she is passionate about what she does.
Great place get your haircut or styled
Keisia was wonderful. Kind, compassionate, and gave me the perfect hair cut. I will be back!
Always always very helpful....love shopping at this location
Their liter sales are amazing, but their online ordering is terrible! Ive never had a problem with an online order. They were out of one of the products I ordered and didnt bother to tell me, so when my order didnt show up I had to find out from them that they didnt have it. I have called and emailed them again and no response. Other stores compete with the liter sales, so I would go to those. Also, other than the liter sales, their prices are too high anyway.
Love Beauty Brands and the people in it. Makes me very comfortable.
The service is great and the employees are nice. I scheduled a brow wax last minute and they were able to get me in. I don’t know what went wrong (I’ve never had any issues before), but when she waxed the part under my eyebrows it ripped off the very top layer of skin and I’ve been in a lot of pain (burning, stinging) and can’t put on makeup or anything. Disappointed because I normally have no issues here. I may switch to a different method of shaping my brows.
Great services
Love love love this company and salon spa services. I have been going for over 12 years. The products out in the store can be expensive at times. However their salon services can not be beat.
I drive 30 minutes to go to the Overland Park Beauty Brands to see Kim Kirby. Shes the best, they are lucky to have her! ❤️
Wonderful stylists and staff. Great variety of products.
Kim is amazing at balayage! ♥️
Hey Manager, I suggest you educate your staff on what is appropriate/inappropriate to say to your customers. A young blond gal working in the Salon decided to tell me ‘oh I’ve always wanted one of those’ and she referred to my ‘mixie’ kid when I asked her what she was talking about. Ya she called him ‘one of those’ and ‘a mixie’. Ignorance at its finest! I’m warning you now, next time, I won’t be so nice.
This is a great store!The staff are friendly, the store if FULL of great products, and in the back is a little slice of heaven for your hair, hands, feet, and faces!Joanna is my favorite stylist and Kim is my favorite for facials.
Went to get my hair done last night, my hair had previously been bleached but was in good condition. My hair color was uneven, I had blonde showing through the red. I am going to another salon to get about 2 inches off because my hair is fried, my hair literally feels crispy. I will never give my business to beauty brands again and would tell people to find another place. If I could rate this place 0 stars I would. I am so disappointed.
Using my husbands account, I went in for highlights with a a few low lights and left with my hair 3 shades darker than I wanted and a few streaked bangs. I was not happy with my hair as well as paying 100 dollars and hating my hair. When I called to speak with the manager Ashley I was I hold for 10 minutes then hung up on, once she finally came on the line she was rude from the start of our conversation then offered a full refund. I attempted to tell her how horrible her staff was at my appointment from the greeting when I walked in of one girl screaming at another staff member to pretty much being shaken down at the counter to be sure to adequately tip my stylist. The girl checking me out literally asked three times if I needed cash to tip. I will never go back to beauty brands this location sealed the deal for me. If you dont want to burn money and get your hair ruined dont go here!
Good selection, great prices, pleasant customer service.
Had my hair done by deedee and brows done by sharon today, Aaaamazing! They are great!!! I will definitely be back.
Pricing is hard to figure out .what is on the sale, what is not, etc. The staff is not outgoing or approachable, but they do have everything.
Love this place! The stylists, the products! The people that work there! Top quality!
Always quick to make sure they have enough rooms and with a smile
Great prices on shampoo and conditioner
Salon appt with Kelsey started on time and she did a fantastic job! Ladies in the retail section were friendly and offered assistance as we shopped. Continues to be one of the best BBs in KC :)
Employees are very helpful and knowledgeable on all products
Went in to buy some NoBlowDry hair atyling product.They gave me a new argan oil bottle for my birthday or maybe they were giving them out to everyone. Not certain.
Highly recommend Lolita for a good haircut.
Love Amy as our stylist.
Amazing!! I got a bad haircut at the Beauty Brands in Olathe and Trisha at Beauty Brands fixed it completely without cutting it short! so so happy with how it turned out, Trisha is the best seriously.
Like to come here for nail polish. Good selection!
There was this stylist called Dee Dee who being a master stylist has done such a bad work on my husbands hair...She is very irresponsible...Luckily we got Sarah to fix it again...Sarah did a great job in making my husbands hair look good again...
Rose is the best waxer! Love her!
Wow! This place has gone downhill significantly. I used to be a regular customer, but this last visit all staff was rude and/or completely unknowledgeable. We were the only 2 customers in the store, prepared to spend, but ended up leaving and shopping elsewhere.
Nice store helpful staff
I originally went to Rumors Salon in leawood. They not only ruined my hair but refused to fix it. I went in for a toner and left with orange roots and red hair. I was horrified. It was 8:30pm and I called beauty brands and explained my situation and Joanna Freisner agreed to stay and help me. When I got there I was an emotionial wreck. She was kind and caring and took time to find out what had been done and fixed it. She stayed late and made sure I was happy. I went on vacation and although the toner didnt last very long (she told me it would not but would get me thru the week) I was happy with the results. She is awesome and she will be my go to stylist from now on. Give her a call you wont be disappointed.
Liz who works in the retail section is awesome! Very helpful and patient.
Love this place. Megan is great.