Amazing customer service! The employees were very good at helping me find the perfect luggage for my flight to Dubai. I got the perfect luggage for such a good price. They were very helpful. 10/10 would recommend if you need any luggage or gift shop items! They even have such nice phone accessories
Best prices compared to other stores, I went to multiple stores and they beat them in pretty much all aspects. Very clean and helpful. Definitely going back!
Great selection! Excellent prices! Salesman really knows his products. Extremely helpful. No pressure. We bought luggage last year, and came back for another piece.
Incredible product knowledge and AMAZING customer service! We went into the store realizing we needed another carry-on bag to take home purchases made on our vacation. Paul guided us toward what wound up being the best solution for us now and for the amount we travel, and at a very reasonable price. When we got back to our hotel, we discovered a bonus item as missing. I called Paul when we got home to NJ. He knew exactly what was missing and told me to email him with our address and he would take care of it. I emailed him, as requested. 1 week later Paul CALLED US and said he never got our email and then proceeded to take down my info. HE WAS PROACTIVE and REMEMBERED he was supposed to send us the missing piece. A few days after the call, the piece arrived. Who does that? I was floored that he remembered and made sure we got what we were supposed to. He could have easily never even sent anything at all, let alone proactively call. I would not hesitate to shop there again or online!!
Found this store when on a layover in Orlando with a broken bag. Searched google and found good reviews so I figured I would give them a try. WOW... not only did they have a great selection, Paul was amazing. He spent over an hour with me and my wife explaining the different types, weights, and features. We picked out our luggage and never looked back! Got back to the airport with our new bags and realized there was a issue with mine. Being from Michigan I knew there was no way I was going to be able to take this bag back. I called Paul upon returning home 2 days later to explain my issue. What does Paul do... he not only spends time with me on the phone to really understand the issue and try to resolve it, then turns around and sends me a new suitcase out the very next day! I am in the customer service industry and let me tell you he is top notch. Paul my hat is off to you and your store. You are AMAZING!!!
Great place to buy any kind of luggage you might be interested in very reasonably priced and excellent customer service. Highly recommend!
This is a great place to buy luggage if you need. Very knowledgeable store owner. I knew I wanted a Delsey to replace my current luggage who’s hand broke from lots of use. He have very competitive prices. He is cheaper than buying online.
The store has an enormous selection of luggage at many different price and quality points. The staff are knowledgeable and helpful. I recommend this business based on my experience with them.
Shopped for a luggage set for our daughter for Christmas. Best service and luggage education weve ever had. Our salesman was able to direct us to exactly what we needed and explain the pros and cons of each selection. We will definitely be back for our next set of luggage!
We saw the signage for this store while sitting at a traffic light on our last day of vacation. We knew we needed an extra bag for the additional items we purchased so thought wed stop in. SO GLAD WE DID. This is luggage...right? This is luggage at a whole new level!! The owner was incredibly helpful. Offered assistance in a non-intrusive nor aggressive manner and he quickly gained a sense for what we were looking for. As we wandered around, bewildered by the volume of items, he made several recommendations and suggestions, pointing out key features and design functionality that we never would have thought of or considered. Pricing is very competitive and the selection can cover any tastes, sizes, and needs. We went in for 1 item and left with a full set. Yes....that good! GREAT service and selection!! Thank you.
This dude in the store is absolutely amazing. Very knowledgeable and can spit out specifics about weights, laptops sizes that fit in various bags, prices, etc. Offered to set our luggage locks after purchase when he didn’t have to. Amazing dude and great prices.
POOR quality + Critters = the cheap price.While the individuals who work at this location are pleasant, willing & helpful; please do not be fooled. The 6.5 out of 10 customer service quality is much higher than the luggage selection quality.Also, there are NO refunds and no exceptions. We found 6-legged critters in the wheels of our piece, were extremely turned off, then extremely disappointed by the exchange only policy even in this circumstance. Had to notify management of the place were staying so that our neighbors arent affected. We tried to come to an agreement for few days but the owner & manager were unwilling to compromise. Critters in one means critters in all ... to me.#HighlyDisappointed
Very courteous and personal attention.I had a very good luggage education at this store. Price was cheaper than Amazon prime price. I will recommend this store to my families and colleagues.
One of the best Briggs Riley luggage assortment and price.Very helpful and knowledgeable sales person
Big selection of luggage from most brands at very good prices! What I liked the most about this store is the helpful and knowledgeable staff! Very pleasant and informative. Will definitely visit again
Old fashioned feeling good customer service.Very honest and straight forward answers
Very helpful staff, and wide selection of luggage and travel accessories. Try shopping here before you check online. Prices in store are often better.
The man working their was super knowledgeable and helped explain the differences between bags which helped me choose my perfect luggage. Was extremely helpful and made me feel comfortable about buying, went back the next day with a friend and he help pick out another! Great super competitive prices!
Very nice store. Great selection of luggage and more. Great prices. Very nice gentleman, very helpful and patient. I would definitely recommend it to anyone who is in need of luggage to go there.
Terrible material
Huge selection and amazing prices! The owner helped me personally. He was extremely knowledgeable, very friendly and ensured I got the best price for my 3 piece antler set. Definitely recommend if you are in the Orlando area.
Very knowledgeable luggage salesman. He knows pros and cons.Highly recommend this store.
Very good costumer service. he gives you all the attention and the prices are excellent. he sells with great discount and better variety than most luggage stores in outlets.
I purchased Samsonite 2pc Softside luggage set for $139.00. Amazon prime price $249.Great price and service. Highly recommend this store.
Great store!!!Very relaxed and knowledgeable salesman.Highly recommend this luggage store
Great prices! Awesome store and friendly service! Very satisfied.
As a costumer I was very pleased to find this store. The salesman really understands about luggages and I could demystify many issues. They have a wide variety of products and I found the luggage I wanted in a price I wanted to pay. Very recommended!
Very helpful service. Great deals.
If you need Luggage & any travel accessories, THIS IS THE PLACE !!! I checked so many places, including online, but this place have the lowest price and many selection to choose from. Including all the top brand names. The owner was very helpful to make me choosing the selection and we are very happy with our luggage. Also, you should watch out many different stores who carry not genuine brand names in Orlando.
Terrible customer service, bad quality
Great prices lots of luggage to choose from beautiful selections and wonderful service
Best luggage buying experience!!!Highly recommend this store
I found Luggage Superstore after my suitcase fell apart on vacation. I went to two different stores before I found the carry-on I was looking for at half price! Paul was patient with all of my questions and allowed me to try a ton of different brands. Would highly recommend Luggage Super Outlet.
Friendly service. The guy was very knowledgeable and helpful! We would recommend this store for your luggage needs.
Hello allBest store in Orlando for all the luggage needs. Very helpful staffs. Prices are amazing
Great service and price!!!
Great prices compared to others and the people there are extremely helpful !
Very knowledgeable and courteous salesman.Unbelievable selection.
Knowledgeable staff, large selection, and good prices!
Very knowledgeable and helpful. Was in a hurry and on a budget and they were able to help me find a large check bag for my daughter on sale for $40.
I recently went to Luggage Super Outlet after spending an entire day looking around for the perfect luggage set and here is where it was found! I went to plenty of other department stores and was unhappy with the quality and prices. The store owner here was also very knowledgeable and taught me things I never knew regarding what to look for in luggage depending on how much you travel, as well as suggestions for cheaper options if you are not looking to spend $300 on a name brand luggage set. I ended up going with the Delsey Hyperglide Collection and absolutely love it. I compared the price at store with online sellers and it was clear I was given the best deal here at the Luggage Super Outlet. Very pleased with my purchase but especially happy with the great customer service from the owner. I will certainly tell my fiends and family to shop here and will be back again if I ever need more luggage for future travels!
Got a large, beautiful, quality suitcase for 30% off retail. Knowledgeable owner, great experience. A+!
Very helpful sales representatives good price and a huge variety of models and prices
I went in at the mercy of needing a bag to get home. Instead of up selling me, the gentleman gave me a lower priced option that worked great.
I didnt plan on buying anything. I just wanted to look. Pricing was so good, I walked out with 2 luggage.
Tremendous product knowledge and a honest advise👍👍👍
Very helpful staff, huge selection and good prices.
From the time we walk into the store the manage/ store own made us feel welcomed great customer service we and prices we bought a nice france 2 piece set for my wife that made her happy 5 stars Paul please keep up your great customer service thank you very much Alain & Carmen
Was on vacation in orlando and needed a small bag to pack some items we brought in orlando
Very wide range of quality, affordable cases and ideal if you are staying in Orlando and need to get an additional suitcase to bring things home.
The best in Orlando! Great service, great variety!! Excellent!
Luggage Super Outlet is awesome!! Joy was so helpful and kind to find right luggage.I would highly recommend them for your luggage needs!
I really like this place. The price and quality are the best.
I was atended very well and i have received a lot of discounts!! The prices was very awesome! I have buyed 4 luggages!
Great personal attention service👍👍👍
Very good prices, products and service!
Five star customer service👍👍👍
They have all brands and the prices are very reasonable
I ve been a regular customer for years now. They got most everything when it comes to lugagge and travel stuff. Their got from simple, cheapper to top quality articles and very competitive prices. Dont waste your time going anywhere else.
Very knowledgeable and courteous service.
He is awesome
Great service and help.
Owner of the store waited on me and was great to deal with
The shop has a quite big variety of luggages of different qualities to choose. The owner (or the employee) was calm and patient.
I would really love to give it no star. the people who worked there were so rude. they followed us everywhere we went and grabbed the luggade from us when we wanted to test it. they acted as if we were going to steal from them. the lady actually sarted rolling her eyes at us when we asked questions. they were WAYYY too enthusiastic about saying that there were other places with way cheaper prices. they DEFIANTLY did NOT want us there. the bathroom was out of order but i am almost 100% sure they just didnt want anyone there.DO NOT EMTER ITIS A HORRIBLE PLACE
Our suitcase broke while on vacation a Google search led me here and man what a selection and a very helpful and knowledgeable staff. Would go here to buy more if I lived here
This is Best Luggage store in OrlandoVery knowledgeable salespeople and Great price. Dont waist time anywhere else.
Had what we needed and the manager was a veteran who handles his business well, patient too.
Si glad we stopped by this place! The prices beat anywhere including premium outlets, not to mention the service. The owner gave us another 10% without even asking.Thank you!
Its a luggage store, I dont have much to compare it to. I didnt buy anything and no one really was required to help me, so not much interacting with employees.
Excellent prices
Good prices
Good prices and excellent service.
I stopped because I saw the sign of Victor inox and was interested in buying a backpack and a watch of the brand. Unfortunately I was very poorly treated by the clerk in the store. I went in and he was fiddling with his cell phone, he didnt stop for a minute to give us some attention on product prices. My 15 year old daughter soon realized the neglect we were treated and decided to leave the store, politely thanked the employee who did not even respond. I left shortly thereafter and even being badly attended, I was cordial and thanked, the clerk or owner looked at me, did not respond and still scowled. He leaves Extremely upset by the treatment he received at the store, especially since he had a keen interest in buying products. It may have been a bad day I spent at the store, given the many positive recommendations, but for the treatment we received, I do not recommend the store.
We just visited the store, and now we understand why it has such good comments. I love when they sell you things not because they are the most expensive but because they really want to offer you what suits your needs. Super friendly, and cool!
If you need a suitcase, go to this place. The owner is patient and considerate. Prices are more attractive than department stores.
The best brands at good prices. Paul is a great salesman who knows how to negotiate. Easily accessible place. I recommend
I already bought luggages 2 times here. Last time forgot my Nikon DSLR camera, and couldn’t be sure i had left it in the store. Got afraid my vaccation / family pictures were lost! But the Owner kept it to return for me! Very honest and nice! Saved my trip! Thanks him a lot! Recommend his store!I already bought luggage at this store twice! Last time I forgot my DSLR camera, and I couldnt be sure I forgot it in the store. I was very concerned about the possibility of losing photos from my vacation / family. But the owner kept the camera for me! Very honest and cool! You saved my trip! Thank you very much! I recommend!
Super attentive owner. Great option to buy bags. Good prices.On leaving the store I had a problem with the battery of my rental car. The owner very kindly helped me with the contact with the rental agency. I recommend 100% ...
The owner and super friendly and knowledgeable of any kind of suitcases and related explaining and guiding you what I need, I have been buying this store for 4 years
The owner / manager is very friendly. He is the one who answers us. This is the second time I shop at this store. I made it in 2018 and now in 2019. Quality products, great brands, great service and it is possible to negotiate price. Super recommend the Luggage Super Outlet store!
Thank you very much for the good service and a large selection of suitcases at affordable prices.
It has many option of Suitcases, with good price.I needed a suitcase that fit a baby comfort, I just found it there.I recommend
I didnt find cheap maid bags like that in this store. It is worth checking.
I recommend this store! The owner is super attentive and sincere. Recommend the best cost benefit for your need! There are also Delsey bags that are hard to find in Orlando. I went through several stores and ended up shopping with him. Another detail, he speaks Portuguese well ✌
Im just going to say: tremendous sellers and great merchandise, one hundred percent satisfied
I went through many shops but I loved it for its good vibes, good attention. I love my bags, I recommend them, thank you
Best place in orlando to buy bags.I visited several stores, walmart and stores at the outlet.I was very well attended, the employee who did not answer, showed us several options, detailing features and prices.I bought 3 rigid suitcases, with double wheels, double bundles, internal organizer and protection reinforcement, in total U $ 150.00.It is very close to the Outlet international, in other words, if you bought too much, stop by to buy the bags.I recommend
Great variety, very friendly service and honest prices.
We went to some stores looking for Sansonite bags, I discovered this place that has a huge variety of brands, with fair prices.Excellent service by Mr. Paul who guided us in choosing.I recommend this store.
Very good advice. They have a lot of variety, top-notch and economic brands.
The best quality luggage price I found in Orlando. Excellent service. Variety of brands and sizes!
Good varieties, different brands, better prices than shopping malls and outlets ... And good service!
Excellent advice and prices, attended pir owner, a Korean, speaks Spanish.
Through Younique Traveling we came in this excellent place. Cool.
Very well attended by its owner and good prices and variety
Diversity of bags and purses. Great service.
Best price in Orlando, after researching in various shops, I found this one, which without a doubt, is the best, the owner is very attentive, I recommend everyone, for Brazilians on duty, the stores price is better than those practiced in outlets. Seller A++++
Excellent Luggage store, the best prices, variety, personalized attention, sellers willing to explain what you need to know before buying. All brands of suitcases at affordable prices. I definitely recommend this place.
Very good prices! And very good stock and advice