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Mystic Granite & Marble
2601 Ace Rd, Orlando, FL 32804, United States
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Mystic Granite & Marble
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Al
Review №1

Marlene was awesome and spent a lot of time helping us make the right selections. My border collie was always made to feel welcome as well!!!

Lo
Review №2

Experience started off great. They showroom has a great variety. Unfortunately stones are mixed together and their so called stone specialist are not as knowledgeable as they claim to be. I purchased Silver Fantasy which I was told was granite. It turned out that it is actually marble which I stated multiple times I did not want because it was going in a childs bathroom. I talked with the manager who could care less about the entire situation. She made claims that I was given information about the stone which I never was. It took her almost two weeks to contact after my initial complaint only to say there was nothing that could be done and that it was an issue between my fabricator and I. If you are going to use this company make sure you do your research before you go because they are not the stone specialist they claim to be. They will want to deal directly with your fabricator which leaves you out of the details but paying the bill!!! GET EVERYTHING IN WRITING!!

Mi
Review №3

We just completed our kitchen remodel project with the help of the team at Mystic. They have an amazing selection of slabs available and the expertise to guide us through the selection process. They are by far the best stone distributer we have ever done business with. First class and excellent prices. Highly recommend them for your project.

jo
Review №4

Nice selection but terrible customer service. Dont want to show you the slabs and require that you buy the particular slabs they want to sell, not the slabs you might want to buy. Very difficult to deal with. Clearly, my review is in the minority - perhaps it was just the rep we were dealing with or there are new policies. We were told there had been an accident with a slab breaking and therefore they could only pull two, maybe three slabs for us to look at. How can they expect you to pay 10s of thousands of dollars for stone and not allow you to look at it?

Da
Review №5

I went to purchase 3 slabs of Quarzide .After spending a significant amount of money,($7400.00) when the fabricator started cutting the stone he was surprised with the quality of the stone. The slab was dripping water from the inside and it has lots of holes, making the stone soft and fragile to work. Also during the time it has the possibility to breakStaff was not able to make the custumer confortable while making the descision.The only person that tried to help was the lady that move the stones.Not recommended

An
Review №6

We just purchased granite for our kitchen. Our stone specialist, Monica, was very knowledgeable and directed us to granite which met our expectations. She was able to find stone which coordinated beautifully with our cabinets. The quality and variety of slabs available made it very easy to choose granite we liked. We are very pleased.

Mo
Review №7

Mystic Granite is awesome! From the minute I walked in, they were so professional and so wonderful. Casey helped me, she was super sweet, knowledgeable and kind. She was very patient and helpful! They have a huge selection and much better prices! 💕

Da
Review №8

We had the great pleasure of visiting Mystic last Friday, what a beautiful selection of stone. We were very fortunate to be assisted by Jordan in the showroom. His welcoming nature, professionalism and knowledge guided us to find just the right stone for our home. We couldn’t be happier with our purchase. Hats off to Jordan!! Thank you Mystic and Jordan for a wonderful experience. We look forward to coming back for our future needs.

S
Review №9

We purchased a beautiful slab of Titanium Leather Quartzite 3cm to be custom cut for a fireplace hearth we are building in our home. Casey was our Sales Manager and she was very knowledgeable and helpful. They have a vast selection in their warehouse and you can walk through at your leisure, looking at each slab to pick the perfect one for your home. We brought color samples from home (wall stone, wood floor board, etc) which made the selection process easy.

De
Review №10

Great experience at Mystic Granite! We came shopping here twice looking for granite for our kitchen countertops. The selection was superior and the options had something for everyone. The sales staff were helpful and patient as we narrowed down our choices. We purchased a beautiful slab and can’t wait to have it installed! We will be back for bathroom renovations.

be
Review №11

Monica was amazing! Go in and look for her!!! She helped me find the right stone for my floors and cabinets..!! She is just a blessing! The stone selection is beautiful. Great customer service.!

EV
Review №12

These folks made shopping for granite so easy. Monica was very helpful and just the most pleasant person to talk to Thanks gang! This is the second purchase we have done here and we will be back.

Ni
Review №13

Marlene at Mystic Granite & Marble was extremely helpful! The location was easy to find, clean, had snacks for their customers, and plenty of granite and marble to choose from! We were educated on various countertops and price points before beginning our search. I could not have asked for a better experience!

Ca
Review №14

We loved working with Monica at Mystic Granite! I would highly suggest looking online first and then double checking in person. It’s a act business with many beautiful slabs and a knowledgeable, friendly staff.

Pa
Review №15

Monica was very patient and helped me find the perfect surface for my kitchen. Best selection around! So glad I stopped by.

St
Review №16

Ashley and the rest of the staff were great. My wife and I enjoyed shopping the show room and the customer service all the way through the half slab buy back was top notch. Thanks again!

Dw
Review №17

Every Stone Tells a Story is what Darlene, the owner of Mystic Granite and Marble told me once and she is right. That is why Mystic has the best selection in central Florida. She is remarkable and takes the time to find out exactly what you are seeking to create in your home; and then the magic begins.She will find just the right stone to finish the story in your home. I believe your home should be the safest and happiest place.The caring staff at Mystic, under the leadership of Darlene will help you craft and create that kind of home. I highly recommend them.

Sa
Review №18

Mystic Granite is the BEST supplier in town! Darlene and the Mystic team are phenomenal people to work with. Mystic is super clean and is such a beautiful place to look for your dream stone. Each stone is a gorgeous gem in the warehouse! The staff is very friendly and they are PET FRIENDLY too! I would highly recommend that if you are looking for natural stone counter tops that you visit Mystic and not waste your time going somewhere else.

De
Review №19

What a pleasant experience with Steve Holland at Mystic! I have been from Melbourne to Holly Hill to Orlando looking for marble or quartzite for my kitchen and bath. They have a great selection and very fair prices and you can get half slabs which seems much more fair than having to buy the whole slab. Plus they’ll give you pricing and not just pricing code levels which I wanted so I could calculate whether a particular piece was in my budget range. Would definitely recommend Steve and Mystic.

Yv
Review №20

Mystic Granite & Marble has the best selection of marble, quartzite and granite I’ve found in Orange County! Marlene is AMAZING...she is knowledgeable, professional, and pleasant to work with! I can’t say enough about how easy the entire experience was.

Ca
Review №21

We spent about 3 hours at Mystic Granite and Tile several weeks ago. We were thrilled with the granite wear house and the huge selection available for us to view. Questions were answered and we never felt pressured. Danny Tan was so helpful and was great to work with. Once we decided on granite, we asked Danny if there was a person he would recommend to install. He gave us Dennis name, who owns Stone World. Dennis could not have been more of a pleasure to work with. He was professional, on time and very easy to reach.He installed our granite today. And we are so very happy with the quality of his work. If you are in the market for granite, please take the time to visit Mystic Granite and Tile and ask for both Danny and Dennis. You wont be disappointed.

Le
Review №22

Steve and the folks at Mystic Granite were wonderful to deal with. The process of finding what’s I liked and having it delivered to the fabricator was extremely easy. So many selections of gorgeous granite, marble, quartzite...

Iv
Review №23

I visited a few places searching for the perfect granite before I came to Mystic. None of them have the customer service and prices Mystic haves. I was also in need of a fabricator and they referred me to an awesome one. Thank you guys for everything and I know where to go for all my stone needs.

Ju
Review №24

Great selection, beautiful stone. The staff is knowledgeable. Ashleigh is very helpful, you can give her an idea of what you want and she will take you two several great options.

Ri
Review №25

Kat was an amazing help during the process especially making such an important decision.All of the staff and ownership was polite, helpful and supportive. There was no hard selling.I would definitely recommend them to everyone.

IN
Review №26

Beautiful showroom, beautiful products but more importantly, the most amazing sales rep Marlene. She is top notch in knowledge, customer service, dedication and follow up. She makes my job so much easier knowing my clients are in good hands. If I could give her 10 stars I would!

AB
Review №27

Marlene was an absolute delight to work with. I purchased stone from Mystic for my kitchen countertops and my fireplace surround. The product is top quality and I get many compliments on it.

Mi
Review №28

Go to the showroom. You will understand the 5 star rating quickly based on their attention to actually display the slabs they have available. Everyone was respectful and made it a pleasant experience. Thanks Mystic and Steve!

An
Review №29

Stopped in a few other marble stores in the area and received less than stellar service. Fortunately we took the chance and turned in to Mystic just to check it out.Not only was Monica extremely knowledgeable she was friendly and professional. Two hours later we purchased two slabs of beautiful marble.100% recommend you check them out, their warehouse inventory alone is overwhelming. If you can’t find the right pieces here you won’t elsewhere.

Eb
Review №30

The selection was out of the World.And Marlene Molinaro was very helpful.Would recommend her any time.

Ro
Review №31

Excellent experience. These people know their business! Went to 4 places after visiting Mystic. Ended up going back, should have never left. The others were a waste of time. Mystic was a great place to deal with. I will tell others about them. Good old fashioned business values and so much knowledge. Thanks again Mystic! Robert. M.

Wa
Review №32

I had a great experience here. The selection is huge, the quality and variation was better than others in the area. I enjoyed working with Darlene and staff who were very professional and polite. They answered all of my questions and made great suggestions!

Th
Review №33

We purchased our granite here at Mystic Granite and were very impressed with the selection and also with our sales person who was Arianna. She was very knowledgeable and very patient. She is an asset to your team and deserves to be recognized for her great work.

JA
Review №34

Can’t say enough about Mystic! The staff is professional, friendly, and personable. You can not go wrong with this company. From my experience Darlene (the owner) and staff will go out of their way to make sure you’re satisfied as a customer.

St
Review №35

Found great slabs for an outdoor kitchen and bathroom vanity. Love the half slab program! Thanks to Arianna for her help!

Jo
Review №36

Great (huge) selection and great service by Marlene. Recommend to anyone in need of granite and marble.

Ka
Review №37

My husband and I visited several stores to buy marble and stone for our new home. We were amazed at the selection and inventory that Mystic had in comparison to our other stops. The service and knowledge was outstanding! We highly recommend Mystic to anyone looking for a one stop granite, marble or stone establishment. They definitely exceeded our expectations! Thanks K.T.

Ca
Review №38

We had great experience with kacey at Mystic Granite everytime we came to pick out our granite! She was very patient with us!

Be
Review №39

Jordon was very helpful. The granite is beautiful and so many to choose from.

Al
Review №40

Monica en mystic granite is just amazong! She is extremely helpful and very knowledgeable. Go in and ask for her besides being beautiful and having an amazong smile, attitude and aura she is hands on. Ready to help! Y bilingue, ella es excelente lo maximo y hermosa !

Br
Review №41

My wife and I love this place, and fortunately for us, Steve is very patient and accommodating. He has been a knowledgeable, professional, and kind facilitator during our exhaustive search for the many slabs needed for our new home. This is by far the best venue for viewing real stone in Central Florida, as we found out after visiting five others from Orlando to Boca Raton...and its just a great place to look at the beautiful art, so nicely displayed.

Da
Review №42

Our fabricator brought us to Mystic. Marlene was very helpful and professional in helping us choose from the many selections.

Da
Review №43

BEWARE! Disappointed!!! Great on sales, will sell you anything, but if you have a problem BEWARE!!! I purchased 4 slabs of marble, paid for them in full, when we got home that night we realized that we needed a different color, the slabs were never used, the owner Darlene not only would not swap out the slabs, she would not even return our calls or speak with us. It was quick sale up front but screwed after they got their money. We were only looking to swap out, and pay any difference, the answer was no and the customer response was uncaring. I would never recommend you buy from Mystic, look around there are much better options.

Mo
Review №44

Shay business practice. They don’t give you price of the slab and only send it to fabricator.

Ru
Review №45

Marlene has been fantastic to work with to meet our needs for our kitchen remodel.

va
Review №46

We had a fantastic experience on this company me and my husband went there we met Arianna B. she was a joy to work with very knowledgeable of the product and very accommodating, definitely will be going back again soon.

El
Review №47

Arianna made me aware of some information that was very dissatisfying with certain stones in the warehouse. I may no longer buy my stone here. Unless you know your stones, you could be tricked into buying a stone you arent really getting.

Er
Review №48

Excellent natural stone selection and superior customer service!

Da
Review №49

My Wife and I wanted to say that our experience with Mystic Granite and Marble was very professional and and quite impressive. From the time we stepped foot inside the door the receptionist made us feel welcome and like we were returning customers. She handed us off to Nick, our salesman and our experience remained just as professional. He did everything he said he would do from the start to the very end. (This was over a several week time span) The Owner, Darlene Spezzi was very busy but took the time to talk to us about our project and gave us helpful information. Even the warehouse personnel operating the equipment was polite and professional taking time to pull out several slabs so my wife could get a better look at the slabs she wanted to use. We are now going to do 2 bathrooms and with this wonderful experience we will definitely be going back to Mystic Granite and Marble located at 2601 Ace Rd. in Orlando.

Ze
Review №50

I visited Mystic Granite & Marble today and was very happy with my overall experience. The warehouse was clean and sleek! The lady in the front, when we walked in, was very nice. I liked the variety of stones they offered. Arianna was our representative and she was wonderful! She seemed very knowledgeable about the stones which made us feel comfortable. She was patient and helpful. Arianna even showed us a variety of stones that matched what our interest. Winning slabs were picked! Thank you so much Arianna for the great experience. Keep up the great work!

K
Review №51

Special thanks to Arianna Bordi who helped with our project- she is outstanding! We had an absolutely fantastic experience, and I recommend Mystic to anyone who is looking for exceptional customer service, quality, and selection!

Br
Review №52

Good product, good prices, good service. Shopped from Lakeland to Orlando and Mystic has it all. They made it hard to choose my countertop from so many good choices. Even offered welcome professional opinions regarding color and style. Shop them first or last, this is where youll end up buying. Ill post photos when the kitchen is finished.

Co
Review №53

Very profesional staff, and very nice products. Highly recommend it

Ch
Review №54

I found the showroom to be extraordinary very helpful staff Ariana boardy was very thorough and courteous and I would highly recommend Mystic granite

A
Review №55

I shopped for quality granite and found what I wanted at Mystic. The owner Darlene was friendly and accommodating. It was a pleasurable experience - their showroom has the most beautiful slabs to choose from - a grand assortment! Arianna, our salesperson, was knowledgable, helpful and professional. I would recommend Mystic and Arianna wholeheartedly.

ry
Review №56

Great selection of marble. Arianna was wonderfu;l extremely helpful and resourceful!

st
Review №57

I was so impressed the minute I walked in . Immediately I was greeted they were very friendly and ask how they could help me . I went into the warehouse and WOW what a beautiful site the prettiest granite I have ever laid my eyes on . Each piece was explained in detail what region it was from and suggestions on where to use it . If you are looking for great quality or a unique piece this is definitely the place to go, I promise you will not be disappointed.

Ji
Review №58

Great service from knowledge sales people.Monica was fabulous

La
Review №59

Mystic Granite had a beautiful showroom, great choices, great customer service and great prices! What more could one want!

Al
Review №60

I am beyond impressed with the level of service I received from Mystic Granite & Marble. From the moment I walked in the door I received exceptional customer service from the entire team. Ashmanie was AMAZING...truly AMAZING. She went above and beyond to work with a tight schedule I had by calling the installers and arranging a quick turn around. She was very efficient with getting me pricing, quotes for install, and following up on my phone calls. Within minutes Ashmanie had the Warehouse Manager (who again was AWESOME) pull a slab out for me so I could get a better view of the Mont Blanc slab! I would recommend them in a heartbeat! The stones are breathtaking and the team is TOP NOTCH...exceeding my expectation. The next room is the bathroom and Mystic will be the place I find the perfect marble. Thank you!

Da
Review №61

Mystics collection is beautiful, unique and vast, their Stone Specialists are experts, friendly and very helpful. What a wonderful experience.

Pe
Review №62

We purchased two slabs of leathered Taj Mahal from Mystic and are very pleased with the end result!

ar
Review №63

My wife & I visited several distributors and eventually was recommended by a fabricator in our area Stone Central, in Wildwood, Fl.We went in and picked out a beautiful set of slabs, bought them and set them up for delivery to our fabricator with Nick our salesman.As they began to cut the 1st slab, sugaring started and they called me to come in the next morning. Once we arrived, they showed us what they were talking about and their reasons for not wanting to work with these slabs.We drove to Mystics facility in Orlando, explained our situation to our salesman, and he completely understood. He led us back into the warehouse where all the slabs are displayed. We were concerned about how they were going to handle this, but they were totally up front, with pricing, availability of delivery and not only did we save $700.00 on the new choices of slabs, but they didnt charge us for the delivery of the replacements and the return of the originals.Tell all your friends and neighbors, if they want selection, service & a supplier who is going to stand behind their products, GO TO Mystic Granite & Marble, 2601 Ace Rd., Orlando, Fl 32804.

As
Review №64

I worked with Arianna and the experience was great very helpful!

Jo
Review №65

They are awesome. The showroom is beautiful and the staff are very friendly and knowledgeable.

Me
Review №66

Had the most wonderful experience here thanks to Arianna :)I was feeling extremly hopeless about finding a half slab for my kitchen and they had an amazingly big selection of half slabs! From start to finish she was extremely proffesional. The girl at the front desk was also very polite. They had fresh drinks and Panera there for their customers, which to me that says they care a lot about making their guests feel comfortable. I was very impressed! Their show room is OUTSTANDING and their prices are even better. By far they have the best selection around. As a first time homeowner/slab buyer, Arianna made this a smooth process for me. She even recommended the most AWESOME fabrication company Stone Savy, owned by Danny. Thank you to the awesome team at Mystic. I will forever recommend my family and friends here!

Pa
Review №67

We were referred to Mystic by one of our established subs. They have an extensive selection of quality natural stone materials, a knowledgeable & attentive staff, and offer competitive prices. We would purchase from them again.Paul Straubinger - V.P.Straubcos Construction, Inc.

Te
Review №68

Web site better than office person

Mi
Review №69

Amazing selection. Very friendly and professional.

fl
Review №70

Patient with customers and extremely helpful.

Su
Review №71

Mystic Granite & Marble never disappoints! Its the first place I take clients because the selection of slabs is outstanding and there are so many to choose from. The website is particularly helpful as well with the live inventory feature that allows viewers to see photographs of the slabs that are currently available. This is a great time-saver in the decision making/approval process. The half-slab program is another thing I really love, especially when shopping for a smaller project, such as a top for a bathroom vanity cabinet. As an added bonus, the knowledgeable staff is helpful and patient!

Ne
Review №72

Great selection of hard to find slabs. The customer service is the best! They go above and beyond and know their product.

Information
56 Photos
72 Comments
4.8 Rating
  • Address:2601 Ace Rd, Orlando, FL 32804, United States
  • Site:http://mysticgranite.com/
  • Phone:+1 407-872-7717
Categories
  • Granite supplier
  • Countertop store
  • Marble supplier
  • Stone supplier
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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