***Highly Recommended*** My husband and I we’re bought many items from this store used in excellent condition. The owners and their team are amazing, I give them 5 stars because of the attention, and when we need advise on other equipments they can help us in problem with any devices, even if we don’t buy it in their store.They’re go beyond my expectation, Highly Recommended
Just got a 7 plus screen replacement from here... Good customer service and good prices.. overall happy with my phone thanks ...
This Place is the best in the World with Outstanding Service & Ppl. Miguel N. was Awesome. He greeted me with a beautiful smile. My Mac was fixed no problems. Thanks Miguel
Excellent and fast service! I highly recommend these guys for your Apple-related tasks.
I’ve tried Apple and other 3 stores to have my phone fixed and all of them said that no way to fix but I brought to this store and they fixed at the same day. I’m really impressed. They are awesome!!!
This place has literally saved my life, went for a glass repair and ended up buying a new desktop computer. My phone looks like nothing ever happened to it. The desktop is everything I needed and more, I’m completely in love with it. Definitely recommend this place to everyone that might need repairs or even find what they didn’t know they need. Super friendly staff and definitely will come back on the future.Thank You!!!
My experience here as been truly amazing. I am a repeat customer and the team here has always taken the time to show me all my options and provide great knowledge to support my shopping needs. I highly recommend Experimax to anyone who is looking to fulfill their computing needs.Thank you guys.You all are the BEST!
I had a flight back to New York when my laptop’s battery just stopped working without the charger. I’m in college and the new semester had just started, so I called this guy (recommended to me by my brother after he brought his soggy laptop back to life) and he was willing to buy the part, have it shipped by my flight, done same day, and gave me a great price. Amazing customer service, now i’m sending our other sister to this guy + hopefully you too!
A few days ago my Macbook screen went completely black on me. After consulting with Apple I was told I had to get the entire screen replaced which costed around $600 and would take 1 week to get serviced. Afterwards I found Experimax and due to their ratings I decided to go in and get a consultation. The staff was extremely polite and helpful. I left my Mac in the morning and by the evening I received a text thoroughly explaining what the issue with my laptop was and how they resolved it. I was able to go back the same day to pick up my device where they also showed me close up photographs of the interior issues which they had resolved. I was extremely pleased with their efficiency, professionalism, and prices for their services. Super satisfied!
I had a particular need for a laptop w/ an older Mac OS. After looking all over, I found a mint 2015 MacBook Pro at a nearby Experimac, for a reasonable price! In just a couple of hours, he had the OS installed, and my process to install all my relevant files & applications was seamless. When I experienced a problem with the system (probably my fault), he fixed it, no charge. In an hour or so. Very friendly service! I anticipate acquiring more tech from this store in the coming months.
Excellent service, after I spent almost two hours talking with Apple customer service without any luck. I went to these guys, and they fix my MacBook Air in just 15 minutes, and I ended up buying another MacBook Pro for my son at an affordable price. Amazing customer service. Thank you!
This place and the folks here were excellent. I’m new to Apple and finally switched from PC after it died on me. Hesitant about getting a Mac. I had a friend meet me and guide me with the right choice, while I’m there the couple running the store was very kind & informative & they weren’t salesman trying to get me into whatever. I purchased a nice iMac 🖥 in mint condition and completely satisfied with my investment. Oh and prices are great from what my buddy was telling me. So I would recommend anyone to this store on Semoran Blvd.
I went to buy an iMac here because of the reviews. They are right excellent service the owner is helpful and honest, they do not want to upselling. Im happy with my new iMac, definitively will go back.
Lovely family owned business. Wonderful selection, found exactly what I was looking for. Employees were very knowledgeable and willing to help with anything I needed.
I bought a mackbook air for school since I am doing online. The service was good, they answered all my questions and were very helpful and they even offered a one year warranty. I am very happy with my new computer and I recommend this store 100%.
Excellent store for your Iphone repair. Great people and the best customer service. Highly recommended!
Thank you so much for the wonderful people that work at this place!! Making a decision on getting a new computer and knowing it was going to be a big purchase was a bit intimidating for me! But the people that work here were very kind and explained all the different specs and features for the computers and helped me narrow the best choice for me!! I am definitely recommending them to anyone who is looking to purchase a new Apple computer!! ❤️❤️❤️
My laptop screen when crazy one Friday afternoon and I had that sinking feeling that I was about to lose everything. Of course I had not backed up my laptop in a very long time. I sprinted to Experimac as I have had several dealing with them previously and felt like they were my best option to get help quickly. I was right! They helped figure out the issue and get my laptop up and running while I was in the store. I asked what I owe and the owner said “nothing”. I could believe it. In today’s world where everyone wants something I was so great full for their help. If I had gone to the apple store it would have taken me hours or days. Experimac had me up and running in less than a hour from time my laptop went blank to fixed! Amazing. I will for sure trade up with them as they offered me a fair amount for my laptop to trade too!!
Experience:I was referred by a friend to stop by and check them out since I was in the market for a laptop. I walked in and was greeted right away. The owners were very sweet and helpful. Theyre not looking to up-sell every chance they get which was a relief. I walked in knowing what I wanted, so it sped up the process quite a bit.Product:I LOVE my laptop, Ive had it about a week, and havent had any issues.They do background checks on the computers to make sure theyre not blacklisted.They also give you a year warrantee included which is peace of mind since it wont have apple care.Financing:I was able to pay cash for the computer but they had a 90 day same as cash option I took advantage of which allowed me to save some cash up front. No credit check! (which is great if your credit is low, or dont want to have it pulled) The process took all of 5 minutes to complete (if that!)That being said, the company that they use WILL have CRAZY high interest rates (100%!!!!), so I highly recommend that you call them when you are there and set up your payments to be paid in full by the 90 days.
Imagine having no prior knowledge or experience on a Mac computer but heard about it and having very little knowledge on a basic computer. Well, that was me but when I walked into this location and began to let Mr. Miguel and staff know what it was that I was looking for, he led me in the right direction and made me feel very comfortable. Assured me that if I needed anything he was willing to help. I walked out with product in hand, very happy on to do bigger and better things!Awesome service and its A1 in my book.
I went here about a year ago and purchased a 2012 MacBook and so far it’s still working like new. No issues at all and I also used the financing plan they offered and that a well went great. Give them a try you can save a lot from a new one.
I’ve been an Apple user since the early 90’s and this is the first time I’ve had a proper laptop repair experience in Orlando. My computer was not shipped off with a note - I talked to the tech, he listened, made suggestions and I picked it up the next day. Over the years I’ve tried several local Apple repair shops and put up with questionable service or discovered that they were just someone else to write the note and send it off. No More! I’ve finally found a home on 436 in Orlando!They have a great inventory of certified used Apple products too - how great is that!
This place is the best! The technicians really know what theyre doing and surprisingly affordable. The store is brand new, clean and bright. Ive brought in several apple devices and theyve all been fixed while I wait. Miguel and staff are polite and they stand behind theyre work. I probably pass 10 other computer fix it stores to get to Experimac. Highly recommended !!Mark R.
I was here the other day to buy a, computer. I was kind of in a hurry since I was on my lunch break and on top of that I wasnt sure what I wanted. These people are awesome and they provided me with amazing service. I got the computer I needed and the transaction was quick and easy. I was impressed really. Thanks a lot Ill definitely be back
Found this place through Offer Up and figured I’d go by and see what they had. The staff was very helpful and I ended buying a MacBook Pro with confidence. The unit is working so far so good. And since I was from out of town I felt better knowing there was a franchise near where I lived if anything should go wrong. Plus with the one year warranty I’m sure it’ll be just fine. Thanks again and highly recommended!!
Been going to this store for the longest and I’m always taken care of. Miguel as his team are always there with big smiles and ready to help and give advice at any time! They make you feel like a priority every time you walk in, whether you come in to purchase or ask a simple question.
If I could give 0 stars I would. For an iMac worth $1,700.00 in 6 months we ended up paying $2,700.00 and it was because we had to push ourselves to pay it off!With this company and their way of helping people is like paying a 50% interest rate at a bank. Its better to go to a bank and get a 25% interest rate loan!Will never buy here again. Dont fall for this legal SCAM.
Came in with two computers to trade in. Did some price comparison around town and online. They were by far the best deal. Along with their customer service and one year warranty I couldnt go wrong. So happy with my experience at experimax! Will definitely be back.
I went to this place at Semoran Blvd to fix my iPhone, they did an amazing job, now my phone works and looks like new again, if I have any problem again with any of my Apple products I will go there, they also fix MacBook computers. They are very helpful. Recommended 100%
Wonderful customer service! they helped me get my screen fixed in just a few days and for a great price too! i even encountered a minor technical problem and the lovely Delaney offered to fix the issue free of charge without any hesitation! 10/10 would recommend to anyone! thanks so much guys!!
The best thing that can describe Experimac is, Superior customer Service. The Staff was very friendly and honest about what was wrong with my iPads, they showed me what was wrong and offered me a great price for the repair. The technician was very knowledgeable and professional. I will be back again for my Apple needs. Thank you very much for your help today. Happy holidays.
The experience couldn’t be better!!! Staff very professional, always able to answer all questions and doubts, and searching for the best solution. The prices are great!!! Really recommend this store!
This place is amazing, I had an issue with my MacBook. In another place they told me it was a hard drive problem but Miguel ran a diagnostic and told me it was the HDD cable (much cheaper).They repaired it the same day. I am very pleased with the price and service. If you have a problem with a MacBook this is the place to go. The owners were really nice too! would definitely recommend this place if you have any issue with your devices!
I highly recommend Experimac! I took my crashed hard drive in to see if they could recover my data after Apple said it was unrecoverable. Miguel was able to not only recover all my data but also my entire hard drive including OS, profiles and all software for a very reasonable price. The staff was always friendly, knowledgeable and helpful. Miguel was easy to work with and went above and beyond to meet my needs. I’ll be going back for all of my computer and phone needs.
Excellent customer Service. I was more than satisfied of the product great pricing Amen thank you !!!!
MIguel fixed my Mac!!!! He did such an amazing job and he knew what he was doing! Miguel made sure to go over everything with us, and tested out the Mac before we left. Highly recommend getting your apple products fixed here cause they know what they are doing! Thank you so much!
So many nice things to say about this place! Customer service is always beyond amazing! The first time I brought my phone in was to replace my screen since it had fallen and cracked. Brought it in and left within 10-15 minutes! The second time I came in was to replace my battery and my charging port (I needed to hold the cable to the side to have it charging) Most places would just replace the part and give the phone back... but not them, I like how they made me feel included in the repair so I know exactly what was wrong with it. After putting everything back together, phone is charging like brand new and the battery lasts a lot longer than it had been. Overall, I would highly recommend this place to anyone who needs their iPhone or Mac fixed. This is the only location Id bring my phone to!A big thank you to the entire staff that always gives me a warm welcome and the best customer service Ive had in a while as well.
Dropped by to have my iPhone 5 checked after I replaced the battery myself I was greeted warmly and attended to quickly. I was given options on a minor repair which was done immediately while I waited. A nice change from the local Apple store where you wait hours and then have to leave your phone for days. I highly recommend Experimac, and this location in particular.
Experimax is a husband and wife team who focus in EXCELLENT customer service. I had been to look around a couple of times and had great interactions with them. Recently, I finally went in to purchase a MacBook Pro from them.They were extremely helpful, courteous and professional. They not only helped me to find the MacBook best for my needs, they also made sure it was well prepped, came with a keyboard protector membrane, and also reassured me that they would help if I came back with any questions.The power cord for my Mac had the wrong charge fitting to the Mac. I went back in to let them know. Again, they remembered me and immediately exchanged the power cord for the correct one without hesitation.I will be sure to use them again and again. My Mac has been working great. Now they are looking for a gently used version of the iPad I want.Bottom Line: Phenomenal place!!
My phone overheated a few weeks ago; went with the pals at Experimac and they revived my phone in less than an hour! They truly are the technology overlords! Excellent service with a very attentive staff.
I bought a MacBook Pro here at Experimac. The owner Miguel was very nice and attentive. The computer is very nice and has a one year warranty. I highly recommend them, they are very professional and nice!
EFFICIENT, RELIABLE AND QUICK TURN-AROUNDMy MacBook broke down out of nowhere while working with a trip scheduled around the corner. Best Buy wouldn’t even look at it and simply informed me of their 24 to 48 hour diagnosis time.In full-blown crisis mode, I ventured out to Experimac and was pleasantly surprised. Miguel was professional, friendly, extremely knowledgeable, and he was able to diagnose my laptop in a very short amount of time. He and his associate went out of their way to rapidly get the parts I needed, since they knew I had an international trip coming up. Five hours later, my laptop was ready for pick-up, and I could not be happier! I am super impressed and I have become a lifetime customer of Experimac...I guarantee that you will not be disappointed!PS. My laptop would still be sitting at the bottom of a pile at Best Buy right now!
I went into Experimac and I was immediately greeted by one of the staff who were all very nice and helpful. Got my screen fixed quick and for a great price. 10/10 recommend!
Great job. Very courteous. They replaced the HDD with an SDD on my Mac Mini. 👍🏼
Experience was great! Miguel was very helpful and informed about the problem with my phone. Thanks to him I saved a bunch of valuable info I had in there
Great customer service and especially great prices. Seems like all the locations pride themselves on cleanliness which makes for a great experience anywhere. Miguel was very helpful as well. Check them out.
Very professional staff. Repair work was completed in 45 min. Quick and through work done as promised. I would recommend this store for everyone.
Excellent service! I came in with a MacBook Air from 2013, with an issue that at some point caused it to stop turning on altogether. I brought it in as a walk-in to Miguel and the next day, they found that it was dirty and had some water damage as well (they texted me pictures which Ive attached here). So, they offered to clean it first with an ultrasonic cleaner and see if that would fix the issue. In addition, they had to replace the keyboard.They have a guarantee that if they cannot fix the problem for you or find a diagnosis, they will not charge you anything. They told me that if the initial clean didnt solve the problem, they werent going to charge me for that in particular. In the end, the clean fixed it, and they also kindly fixed the keyboard free-of-charge!All in all, it took about four days to get the computer back, and the repair cost was $133 for the cleaning. I had no problems whatsoever. Thank you guys! (They speak both English and Spanish by the way, for those that may have a language barrier)
Great staff and service. I had an emergency with my Macbook and they made me feel as if I was a priority and not just another work order. Miguel and the staff are great!
I had gone to a different Experimac (not this Semoran location) and had my iPhone 6 plus screen repaired. Unfortunately, the glass that the other Experimac put in was faulty and did not show the true colors and brightness of the iPhone screen as originally. Thankfully I was still in my 90 day guarantee window. I had stopped by the Experimac Semoran location to have them look at it. They were able to fix the problem even when they were not the ones that originally put the screen in. They did a very good job and were superb in customer service. Im really happy with my iPhone glass that they put on. It is just how it used to be before it ever broke. Thank you Experimac Semoran location! (Go to the Semoran location! It will be worth it.)
After needing a new MacBook, I talked to folks at Experimac. They showed some options that were just what I needed for producing my music. The processing speed is great and the size I got was a great deal for the price. They even ported over all my data from the old one, so it looked exactly the same. Would definitely recommend for anyone looking for amazing service and a great deal on Apple products. Thank you Experimac!!!
Very nice people, great customer service! They also sell products at a great price and are knowledgeable about the products. Highly recommended!
It was a great experience, Thanks Miguel for helping find a great computer. The best in town.
I bought an iPad in this Experimac on Semoran, Miguel is very nice and they listened to what I needed and recommended what I should buy. From what I saw the prices are affordable, the place is clean, and they are nice, I recommend this 100%
This is the best place where you can buy an Apple product, tha staff is very knowledgeable and help me to choose my new MacBook Pro for school
I took my mac to a ubreak store about a year ago, they kept it for one week to diagnose and then told me it couldnt be fixed, wee after a year of waiting, i found out about Experimac on Semoran blvd, so i took it to them, IN ONE DAY THEY diagnosed, and repaired it!!!! Im never taking any of my apple products anywhere else but there. THEY ARE THE BEST!!!
SCAM SCAM SCAM SCAM SCAM!!!!!!!!!!!!!!!!!!!! I was 1 day shy of the 90 day return policy, that i was ABLE TO MAKE IT IN, because my REFURBISHED (i emphasize that word, because thats the quality their products hold) SPAZZED during my first semester of school. VERY frustrating and the owner practically turned his face and did not try to help at all. running a business is understandable, but the loan company told me it was upon HIS DISCRETION to take back the computer that they WOULD approve the loan cancellation. i PUT THEM ON THE PHONE as i stood in the store trying to return the trash i was sold. it was a Macbook Pro.... disabled as hell. Now it sits in my credit, and will do so because they will not receive a PENNY from me.
This place is very professional. Had an iPad Pro with a cracked screen. Dropped it off Friday and picked it back up the following Tuesday. Expertly done job. Screen looks brand new. Very pleased. I will definitely be going back to them in the future for anything Apple. With a 90 day install warranty it’s a no brainer. Thanks guys! You rock!!
I contacted them by phone I went to their store they are awesome patient people they took the time to educate me on the use of Apple products and after my purchase the help download software that I needed for class I found very useful, I strongly believe they have a bright future in the USA if they keep the customer service that way. Forgot to say that they also gave a warranty after I brought the my MacBook from them
Excellent service ! They are the best in town.... I’ll recommend 100%
Experimac did a great job replacing the battery and screen on my sons Iphone 6S. Awesome customer service, the staff is knolwegeble and very helpful. They also answered many questions that I had about my Mac.I recommend this location Experimac location for any apple product needs.
What a great experience and purchase this was . Miguel and his staff know what there talking about and are experts with there products. the warranty was a plus as well . Thank you so much guys my iMac purchase is working great . You will defiantly see me again soon for a laptop.
I have dealt with electronics and Apple products for a while now and I can say that dealing with Experimac has been my best experience and by far. I exchanged one of my old iPad and iPhone plus some petty cash for a MacBook Air. It was a hassle free and smooth transaction. Experimac personnel are very professional and experts in Apple products.
Miguel is great to work with, trade in my MacBook Pro and purchased a new and updated MacBook Pro the whole transaction took less than an hr. I later came back to the store and did some upgrades to my MacBook Pro same day service. weeks Later I bought iMac that wasnt booting up properly. They fixed the problem keep me updated during the whole repair process. I had my iMac back to my within less than a week. And for free Miguel fix the hinge on my iMac at no extra cost.I would recommend this store for either purchases a new Apple product or getting your Apple product service.
I repaired my MacBook Pro with them and they did an outstanding job, very professional, friendly and reasonable prices. Great customer service, I highly recommend them.
You reaffirmed that there are still companies out there focused on great service, and you’ve made a lifelong fan out of me. Great Technician Ever!!
EXCELLENT EXCELLENT EXCELLENT !!!! My phone was stuck on the Apple loading screen.. Apple and TMobile Both Told me I would need to purchase a new phone because I didn’t have insurance because I choose to buy my phone upright and yet I had faith someone could fix it and they did !!!! Thank you so muchhhhh
I came in grouchy, upset and in panic because Id been running around all day trying to get the water damage fixed on Macbook air fixed in a timely manner and Experimac saved the day! I came in hrs before closing on Saturday and they returned my Macbook to me on the same day. Great quick service. I am so grateful for their service!
I went to Experimac Northeast Orlando to buy a MacBook Pro for my son while I was traveling, and it was an amazing experience there, the computers are in very good condition, they offered me 1-year warranty, and the attention of the staff was excellent.
This place was the last hope and the experience they have blew my mind. I walked in with a 2019 water damage macbook pro that every other place told me can’t be fixed and miguel the owner of the shop had it fixed for me within 4 days with the most reasonable price ever. I was told $900 to fix it by apple store and ended up paying quarter the price at experimac.
Great product and great price. Miguel and Mel were very nice!
Awesome customer service! Very friendly. Fixed a small problem on my iMac and didn’t even charge me. I ended up buying a MacBook off of them!
I came in to fix my badly damaged iPhone 6s Plus screen and they fixed it perfectly as if the phone was brand new. Highly recommend this location.
Miguel and his team are awesome. They are knowledgeable, professional, friendly, and provide excellent service.
Fantastic store, Top of the line Tech Service, and I got a powerful MacBook Pro for a great price and in fantastic condition. I highly recommend them for all you Apple and Mac needs.
Very helpful staff!!! Walked in and asked a few questions, they gave me the best options for financing. Walked out the same day with a laptop!!!!
This store is awesome! Great price and VERY honest and straight forward. They even went above and beyond and cleaned my dirty laptop and all in the keys. I didnt even moticw til I got home how squwky clean they made it on top of the fixing I needed done... its the details that makes excellent customer service. Highly recommend and will use for all of my Mac needs!
I had a great experience at Experimac Northeast Orlando location, they are very knowledgeable and friendly. They were able to fix my MacBook Pro. Installed a new Memory and a SSD drive, then reinstalled macOS with all my data. Quick service and very fair pricing as well. Perfect!I would highly recommend these guys!Thank you very much.
Great atmosphere Very professional and very patient overall it was a great experience would definitely go back to buy more apple products
Wow great service and i would recommend to anybody.I spent all day with them and they made my wait enjoyable. i am taking my daughter monday to buy an iMac.
I came into the store to have a hard drive on my failing MacBook extracted and placed in an external enclosure. They didnt have any enclosures in stock, but they extracted the hard drive in less than 5 minutes and didnt charge me anything. They were very nice and knowledgable. Always had good experiences at Experiac locations.
As a Senior Citizen beginner on Apple, I depend on Juan Miguel Nobrega to help me understand the intricacies of my Mac Book Pro. He is always patient and explains carefully how to master software, mostly involving picture files. I dont know what I would do without the kind help I get at experimac northeast Orlando!!
What an amazing experience! Beautiful store and friendly service.
Great working Mac and service,definitely recommend going to these guys for all your tech needs!
I had to upgrade my MacBook Pro from 2011 13 inch (which I upgraded to16gb and a 1tb ssd) to a 2014 15 inch 16gb 512 ssd. They are very nice and knowledgeable and it comes with a 1 warranty nice. I will definitely go there again.
Very good costumer service and professionalGood service 100% super good im so happy with the service
Experimac, Experienced Experts on everything Apple.I dont usually write reviews but I felt the need to share my experience for future customers who need their Apple products fixed.I had a 2008 Imac with a bad gpu. I tried calling other places but many wouldnt or wasnt able to do the fix.I took my Mac to a place prior to Experimac and lets just say it took over a month for them to tell me they couldnt fix it and left it in worst condition.After I brought it in to Experimac, I was helped by Miguel and was assured that my imac will be repaired.He was great and had amazing customer service, shout out to Miguel!In less than one week, my Mac was fixed and cleaned running in top shape.I highly recommend Experimac and their affordable services offered.I appreciate and thank you guys for fixing my Imac, definitely will be back!
The service and attention I received in Experimac on Semoran Blvd was excellent, honest people, my MacBook Pro did not turn on, I take it to the store and it was repaired in three days at a reasonable price compared to other stores I went before and the Apple Store.
Ive brought iPhones and iPads there to be fixed and theyre very professionals, Apple experts, fast and with very reasonable prices.
This people are great i recomend them 200% really good people and allways wanting to help
Grrat experience, before ypu take your computer to Mac take it to experi mac. My computer was mis diagnosed at apple as a broken LCD, come to find out it was a cord on the logic board which was substantially cheaper. Thank you Experi mac
It was amaizing my experience with these guys at Experimac Northeast Orlando on Semoran Blvd. My MacBook Pro logic board was dead, that was supposedly told me on another Mac store and after taking it to the Apple Store. At this Experimac location they told me they will try to fix it, and after some days they call me and told me that my MacBook was ready. When I went to the store my MacBook was working, all my data was there, and it was looking like a brand new MacBook. Thank you very much for your great work. I really will let know all my friends to visit this store at Semoran Blvd. in case they would have any problem with your Apple products.
An extraordinary experience the staff very professional thank you for the great help my first purchase with you was extraordinary
Awesome Customer Service needed a new Imac for a lil project. Was able to walk in find the apple I want and even was able to get the macOS I wanted. Highly Recommended
Staff was very helpful and fixed all of my computers issues.
Great place to get your iMac up to speed
My Mac was acting up and I found Experimac Northeast Orlando and thought I needed help...problem solved. One day turnaround and I was very please. I highly recommend.
The staff at Experimac saved me after I tried to upgrade my iMac and damaged my computer more than fixed it. I would definitely recommend them to anyone and plan to return with my other apple devices in the future.
I came into Miguels store with my 2012 MacBook Pro after another Apple specialist told me (and charged me $99 for the bad diagnosis) that the motherboard was fried and the 5-month old SSD I upgraded to was corrupted. I had the SSD extracted with the hope I could somehow recover the data. Miguel checked out the computer and SSD and told me a completely different story. The motherboard was not the issue - it was the video card on the motherboard. The SSD was fine but would only be accessed by a Mac with the latest OS (High Sierra) installed. One week, $200, and one OS update later I am back on my 2012 MBPro like nothing ever happened. These guys are true Apple experts. I would recommend them in a flash.
Very quick service - very pleased with the results.