I live in Colorado and my sister lives in orlando, she needed her phone fixed to I contacted Tony via a Facebook ad. I was quoted $79 to repair the screen on her iPhone XR . I told him in the beginning of our conversation that I would be paying for the repair. 4 hours later I was sent an invoice, after he told me it takes an hour . The invoice was for $111.00. When I asked why he said the lcd needed to be replaced which is fine because she needs the phone but I was never contacted about the price increase. I was not prepared to spend the extra $30. Had I been told it was that much I would have taken it elsewhere and had my phone back in under 30 min. Nice of them to tell us after the phone is fixed when I have no choice but to pay it to get the phone back.
They do a great job and are very reasonable people
I feel bad because i give you 1 star. But my experience was super bad. I saw this from Facebook marketing place. I drive 43 minutes then i reach at the store at 7.08pm. There was only one lady consumer that time. Then after there was one more consumer came around 7.30pm i was trying to buy an iPhone with monthly payments i also got approved from loan.then at 7.40 the guy at register told he can no do the transaction today and he said he put it on hold for me but i have go there before 3.30pm. As he said went to the store at 2.10pm. When he saw me he start talking on phone and he said that they sold everything. Meanwhile i drive 168 minutes all together.But the worst part was he dont even apologized and he was laughing. 👎👎👎
BEWARE!!! BEWARE!!!! BEWARE !!!!!!DO NOT GO HERE UNLESS YOU WANT TO BE RIPPED OFF OR HAVE THEM DESTROY YOUR PHONE!!!!!!!!!!In their response they say they will fix it for free but it cannot be fixed, and I did bring it In To them to be fixed before I brought it to Apple and they could not fix it. This is not my primary phone so I did not notice the issue when picking the phone up. I checked the screens that were replaced but did not think to check for internal damage and I have paperwork from Apples Technicians stating that the damage to the logic board and antennae’s were done during the repair. DO NOT BE FOOLED!!!!!They will only offer a warranty on the screens they put in which is not the problem. The problem is the damage they caused to the internal parts of the phone while replacing the back screen, which they will not do anything about and just keep denying responsibility when the phone was fully functional before and they were the only ones to work on it.I will do whatever I can to help others from incurring a $900 loss at the hands of this company and will be reporting them to any and all agencies that oversee businesses.First thing I asked when entering the store was if they are an approved Apple store. Was told yes they were.My phone had a cracked front and back but the phone was still usable. I paid them over $300 to fix the screens, which they did, but when I get the phone back there is now a message saying the screens are not Apple screens and not approved by Apple. Plus the phone now has an error message saying update required, unable to activate. I bring it back into them and they tell me it must have been like that before I brought it in, which it definitely was not. I end up having to go to the Apple store and their “Genius Bar” told me that during the repair they damaged the logic board and two of the four antennas that are in the I phone 11 pro max. They of course deny any liability.Second, I also purchased a new I phone 11 pro max from them and found out while I was at the Apple store that I could have gotten the same exact phone directly from apple for $70 less.In conclusion, their prices are high, they are liars, their repairs are inadequate at best and they don’t own up to when they mess up.If you have an Apple phone or want a new Apple phone I definitely suggest just going to an Apple store. The service and prices are way better.
Big time scammers! Never ever go to them. I was reading the review below they charged someone extra $70 for an iPhone 11 Pro Max. They replied Apple has changed the iPhone prices in July but Apple doesnt change the prices until they release the new phone. Just check the level of their white lies to the customers. First they scam and then try to justify it. Please be careful from these guys!
I first spoke with an agent on the phone. She was thorough in the evaluation. I was honest about the condition of my iPhone.She quoted me a price. Then, when I got to the store, the store technician inspected the phone, and gave me the amount that I was told on the phone. (Low key, I really expected them to low-ball the price when I came in to the store.) I was pleasantly surprised.Overall great experience. Id recommend this place.
Our phone buying experience was smooth and easy with this company! Josh was very knowledgeable and friendly. Thank you Mobile Mobile. We love our phones! If you’re looking for a good quality phone this place is where to go!
Took my son’s iPhone 11 Pro with the back cover cracked pretty badly and Mobile Mobile did a great job in replacing it and looking like new. My son and I thanked them and walked out of their store happy with the results and great service. Highly recommend anyone in Orlando to go there and get their devices fixed! Thank you again Mobile Mobile.
The Team at Mobile Mobile Orlando on 2477 S. Orange Blossom Trail were professional and honest, as I was only in town for a few days it was scary handing over my $1000 device, they fixed my device timely, professionally, and at the lowest cost as I got quotes from 12 other companies in the area. I would trust the Team to fix any of my high dollar electronics any time. Thanks Teddy
Amazing, fast and affordable service. They were super attentive and their repair speed was incredible. Would definitely come back.
Thank you so much for the help and getting my son his iphone
I was a little skeptical at first but so glad I went into this store! Great store, awesome staff and customer service!! You can buy a new phone or get yours fixed and even better sell your iPhone for cash. I am so glad I sold my phone here instead of trading it in to AT&T who wanted to give me less than half of what they did. Highly recommended for all your mobile needs!!!
Stay away way better buyers in Volusia County
Great customer service each and every time ive had the pleasure of dealing with them and i highly recommend them to anyone needing to buy,sell, or have a device repaired. The prices are always head and shoulders better than anywhere else and the level of professionalism is unmatched.
I have been coming here for years. NEVER ONCE HAVE I HAD ANY ISSUES. The best service period. No prices and services compare in Orlando
I recently took my iPhone 7plus to be fixed. in the process of fixing my phone they broke my home button. i should have known then they werent professional and didnt do quality work. about a week later i was on the phone and something inside the phone popped and shattered the screen and my phone literally started doing the same thing as before. instead of trying to come to a resolution they just denied it and refused to fix my phone even though it supposedly had a 90 day warranty . they didnt care to ask was I okay even after I told them the phone had popped in my face. please do not do business with them.
Today I Went In Today With A Disabled Phone And The Men In There Were So Professional And Quick! I’ve Been Coming To This Place For Years Always Been The Best Service, Thanks For Everything Guys❤️
Alex give me a lot fun good customer service good job Alex keep it like that
Trey and David were wonderful! Super friendly, helpful and a price you can’t beat!
I WALKED IN TO GET MY PHONE LOOKED AT AND ENDED UP PURCHASING ADDITIONAL SERVICES. BOBBY HOOKED ME UP ASK FOR HIM. He looks like a duck dynasty character 😂😂💯
This place is wonderful and great service. The manger was very helpful and patience, had answers to all our questions. Very respectful, clean, and very understanding of our situation. I would definitely recommend this place to any and everyone. 5/5🤩.
This is very a good store they have good prices you can come get phones here for a better price
Came in to get my son’s phone fixed. Allan assisted me and took care of my issue. Great service
My boy josh is a real down to earth cool laid back always make sure I’m good needs a raise.
Great price..great customer service... will definitely be back when my iPhone needs help!! Thanks dudes!!!!
David was the coolest and generous guy I’ve talk to when it comes to Apple products he helped me out step-by-step by distinguishing real AirPods from fake one this place is a must go for everyone great and Unmatchable prices
I went to this place because of the “good” reviews. I brought my samsung phone to have the screen replaced on 6/5… I picked up my phone the same day, and the job was NOT complete. There was “air bubbles” on the screen which made the job half done. Then i have to wait til monday for them to complete their job of removing the air bubbles, then my LCD broke on the phone as they were trying to take out the air bubbles. I’ve decided to give them another chance to repair the LCD on the phone, and for having my phone for almost three days the job is still not completed, They say they will call me to update me, but no one has called me and i have to be the one to reach out to get an update. Once i called them, they said 30 more minutes and how they’ve had people“ahead” of me, but my phone was being worked on since saturday (6/5) and they will have an update, but mind you they had my phone in their possession to repair at anytime and it’s been more than 5 hours since i’ve gotten an update on the LCD, it doesn’t help i live far away from this place and i’ve had to drive back and forth multiple times.When I finally got my phone back at the end of today (this date) the camera was broken and I could not take pictures or videos. I would only recommend this place if you need to fix basic things to trade in your phone for a new one. If this is your personal phone, do not reccomend!!! Beware
Great food especially the rotisserie chicken very good will be back soon .
They get the job done but always want a fee for one thing or another and dont show no customer appreciation.theyll fix one problem knowing that your going to have another problem right afterwards.so it feels like Im going to a crooked mechanic.
Very good job!Thank you so much 😊
They got me in last minute with a good deal and explained thoroughly what my phone would need. Go here!
Great place to go quick and fast best place hands downs.
Allan did a great job fixing my phone and did it fast great customer service.
Do not use this company this place sold me a defected phone and refused to replace or refund me my money not even 72 hours after purchasing device from them.. The issue I was having with the Iphone 6 plus phone they old me is the phone is stuck in a Iphone reboot where the phone constantly shuts on and off. Bianca Thomas is the owner which she tried to push my concern off today on someone she claim is a manager named Christopher. When I came into her store located off of obt she wouldnt even come up to address me. What a complete joke. Then one of her employees made a smart remark if your suing us you shouldnt even be here. Hence when filing a lawsuit you must have pertinent information of name of all people involved or either the person running the store. A customer of more than 5 years and I am utterly disgusted. I will make sure that everyone is aware of the issues I have had with this company. Then they tried to come back and say that they could have refunded within the 30 days where my phone was under warranty. Which I did do that after I noticed they sold me a defected bs phone and words directly from the owners mouth was I will see whats going on if we cant fix it or figure it out we will provide another phone or refund. Its like I was speaking a different language run run run run run run. Trust the reviews that others leave. If you go here and you have any issues with your phone joke is on you you have been warned folks dont do it take your phone to apple or purchase your phone directly from apple or wherever just dont come here. I try to give companies a chance to make something right but they dont believe in accountability. Smh Black owned businesses are full of bs some times I swear
I was originally told it would take 2 hours to repair my phone which turned into 2 days. It was not a complicated repair either. The place is unprofessional, you walk in and it takes 30 minutes for them to address you and they seemed understaffed or something. How does it take 20 minutes to literally just grab my phone and hand it to me so I can pay and leave when I am the only customer in the store?? The repair job wasn’t even that good either, I could tell because the front desk clerk was trying to hide it from me as I was paying. The only saving grace of this place is that their prices are good. Do not trust the 5 star reviews because they give a $5 discount if you give one.
Josh and David were really good help and was extremely patient when it came to reviving my damaged phone.
Great prices and Josh was very helpful. Definitely recommend!
Josh was a gentleman and know what hes doing thank you for the great service
Didnt have partsVery disorganizedWay to much going on
David has great customer service and was very helpful with my purchase.
Great place for customer service. Josh was able to get me in out as quickly as possible .
Josh really helped me out and it was a quick and easy process.
Fast service. Great communication.
Sold a defected phone to my Brother Dasmine Bell Iphone 6 plus and when he brought the phone back while it was within its warranty the owner which is the heavy set black girl that is the actual owner refused his requests of a refund or another phone. Full of bs
Really fast service great place to get your phone fix
Great customer services fair prices good place to shop for a cell phone
Dont go there. This place doesnt even deserve one star. I would give them zero star if I could. First the wait time is terrible. The guy is extremely slow, 2 people in front of me the waiting time was almost 2 hours. Long story short, I went there today 4/3 with iphone 7. They gave me a quote, the price was not reasonable I told them forget about it. 2 hours later they sent me a text they said they had a special on iphone repair, they texted me a different price, I went back there again asecond time due the quote they sent me by the text. The second time I went there they told me to leave the phone with a deposit. When I call back to check on repair status, they gave me a different quote double the price on the text and they refuse to give me my deposit back even they didnt fix the phone. Theyre extremely slow, unprofessional and crooked. Im wondering how they got all those good reviews. Save your precious time and money dont go there.
Excellent customers services.Thank youJosh
This place is awesome. I would definitely recommend anyone going here. This is a very trusted place for me and anyone else. Cheap prices and brand new products.
Fast and great service! Very friendly and professional staff!
Thank you to Tre for his prompt service and professionalism!
Great and wonderful service. Everyone was really nice and helpful. They were very patient. Would definitely recommend this place!!!!
These guys save my life They were really nice to me and very understandable like I don’t know how to explain, I really recommend this place 🤩happy costumer.
Amazing. Dan, David, and Bianca are so professional and polite. There’s no hidden gimmicks and extremely courteous while serving you.
I use them for repairs and to buy back Apple devices. By far the most professional company, quick and reliable.
Alan and David are very professional. Very knowledgeable with phones. I recommend
Allan took great care of me today. Great Customer service, Fast friendly, Very pleasant ..
I sold a iphoneX and received good money for it in a timely manner
Mobile Mobile saved my phone! Quick service ask for Allan.
Very good attitude they toke there time and went over the steps great job
Amazing easy process this company offers and couldn’t be happier with the customer serviceThank you!!
Good Professional services And Excellent Questions response
Allan was Verry helpful in assisting me
Had a great experience, have my phone on time loved it all thank you.
Damaged my wife’s phone and then wanted her to pay them to fix it. Sad there are so many takers in this world.
Great price and service !
David was awesome! Thanks
Tres service was amazing !
Bunch of crooks - they will tell you they sell real AirPods when they sell fakes instead. Avoid this business at all costs
They get my phone fixed same day everytime and is done right everytime no issues
I will rate them very highly due to their professionalism, courtesy and knowledge of what customer needs. My personal thanks to all staff members and owner. Will definitely visit them again.
Awsome Galaxy Note 20David thanks
U guys have good customer experience very good price keep up the good work
Even though we had to drive a few miles extra, the trip was worth it! Great staff; Great ambiance; even a little snack area while you wait.We are happy with the professional service.Thank you !!!!
Y’all need to go here ..tre was my helper and he helped me with everything that i needed !! if u do go here ask for him.
Josh and trey were really helpful
After several trips to the store and a lot of wear and tear, my money was finally returned.
Had a great experience Peyton was very professional and helped me out in the best way possible would highly recommended this place
The first impression I received and felt was like walking into a club with the loud music that was playing. The lady in the front desk didnt acknowledge me or asked anything until I grabbed her attention. I was the only person in the store at the time. Then I asked to see what phones they were selling. The lady showed me the phones but they were all dead. So I had to wait another 30 mins just to check out the phone. I was interested in the phone and I purchased it. The phone came with no box, just a new charger. I went to charge the phone with the new charger, but the brick didnt work. The charger didnt work. It was an unpleasant visit, but I was able to get the phone I wanted for the price I wanted. I guess you get what you paid for.
I came in and the customer service was nothing short of amazing. I get even matched prices with another place I was going to go to and threw an additional $5 on. Def coming here now on. Tyler took good care of me alongside of like and their mama her B
Trey helped me fix my phone and I got a new screen protector.
Place is nice, employees are good they treat you well, I bought a phone with confidence and they told me phone was never repaired and I found out that back cover was replaced I wouldnt have minded but, in the time I have been using i have seen that phone has lots of flaws like restarting, not running well, heating and a really low benchmark and Im not talking about a cheap phone im talking about a galaxy note 10+. Which I know they might have known the defects the device I bought has but they still offered and sold me.
Nice place and friendly people..
Went in to try and fix my water damaged phone. The receptionist barely explained anything to how the process was gonna go. She just gave me my ticket and said i was good to go. Never got a call about any updates to what was going on with my phone, i had to go in physically myself to ask how’s the process going. And each time I went there, the receptionist kept saying “the tech people are gonna be in tomorrow” so did they even do anything to my phone? So I decided to just take my phone back and then was hit with a $21 diagnostic fee that she NEVER warned me about. After I left, I realized she kept my tray for my sim card so I had to travel all the way back to retrieve it.
Was great service in fast as well
I paid $170 to have the screen replaced in my iPad. After 5 days, with minimal use and zero trauma to the tablet, the screen simply fell out.I took it back and they told me it wasnt their fault and that once I left the store the warranty was over. That if there was an issue I had to identify it at time of pick up.The website touts a 90 day warranty, but that is not true.I will not do business with them again.I dont need the money, but principle is important to me.I will be disputing the charges. It would have been cheaper for them to honor their warranty.
I sent myHusband in with my phone and my phone case to fix theScreen when we picked pickEd it upThey try to say I didn’t have a case I had to call the store and complain about pulling cameras and show back up at the store and theY so happened to find it after tearing up the storeThere words one of those employees are a theif and thought they were gonna get be slick !!the store needs to watch who they hire!! Horriable can’t trust them there was 2 girls and 1 dude there beware go somewhere else.!!
Was very quick with my service and everything went well
Got a great Deal on Samsung Galaxy S20 Ultra, Great sales person here helped me out. Nice place to shop ! Totally recommended!!
Great customer service! Fast service and great prices!
Came in for a LCD repair and my phone is back to normal. Great pricing and service
I love the service, fast and cheap
Great job!! Thank you
Really good place to get help for phone problems.
Great people who are quick to deal with their customers
My iPhone 7 only powers on when it is plugged in, and it powers off when its taken off of the charger. Mobile Mobile Orlando fixed the issues quickly. I appreciate their work. Recommended for all.
Came to get phone screen repaired iPhone 7 was about to go crazy been coming here for five years great customer service
TONY is amazing he is a miracle worker when it comes to phones I will never go anywhere else to fix my phone but here .