Bought my CX-5 Carbon Edition with Marilyn Santos. She was wonderful and went straight to the point as we did not want to spend my day off at the dealership. She was the right fit for us, went through numbers and features without being confusing. The process was so easy and convenient. We spent less than an hour and half at the dealership. The showroom was clean and the staff looked super pro. Will definitely be back to upgrade or add on.
Pleased with our whole experience. Luis Hernandez is the best, he got us exactly what we wanted along with a price we love. He knows his products and really made us happy with our selection.
Paul was very helpful getting me checked in and updating me on the progress. The facility offers an ample seating area with coffee and water available as well as tables that you can work at while waiting for your car.Overall, it was a pleasant experience.
They had what I wanted in stock and efficiently got me in and out with a new car. Cristian was able to answer any questions I had and explained the features available. I had to drive 90 minutes to get there so was glad to have a smooth experience.
I purchased a 2007 Lincoln Navigator and promised it was looked over. As soon as I roll off the lot and roll the passenger window down I find out it was inoperable and unable to roll up and they refused to stand by their car. THIS IS A HUGE SAFETY ISSUE AND IS UNACCEPTABLE. I called for a week and a half and didnt get any clear direction or help until the manager just called me back to tell me the car was as is and that there is nothing they can do BUT I saved thousands because it was an auction car and they didnt do the usual mark up!!!.. STAY AWAY OR BRING A TRUSTED FRIEND OR MECHANIC TO LOOK AT THEIR LEMONS. THEY ARE ONLY IN IT FOR THE MONEY. Mario, the gentleman who sold me the car made me feel so warm and welcomed during the entire sale. Even gave hugs and told me how we formed a bond for the future. Once the deal was done he was nowhere to be found. Wont return calls, texts, and will screen calls to avoid you. STAY AWAY!!!!!! SO DISAPPOINTED AS A WOMAN OUT HERE ON MY OWN! I trusted the name and brand since Ive always had great experiences at or in a Mazda. I was so wrong :(****CORRECTION****Manager called back shortly after this post and offered to buy the vehicle back or fix it. I already turned the car into my trusted mechanic to take a look at the vehicle and he fix the window for me and replaced the battery because it was dead. The dealership sent me a check for the items that needed to be repaired
This is my third time getting new car from Sport Mazda. I leased my 2021 CX-5 from here! What I love about Sport Mazda is the straightforward and transparent sales, they don’t play tricks or stall, and they’re genuine about giving you the best deal possible. Luis Hernandez was my sales person who was very professional and friendly, the process was super quick and smooth.
This Dealership and Team is Amazing! We bought our cars with Kerwin! He is definitely the one you need to work with! Stephen in Service just goes out of his way to make you feel appreciated and informed. Michael in Finance also helped us out with some concerns. Overall We are very satisfied with our Mazda Family. This is the reason we have 4 Mazda’s in our driveway. Thanks again!
Being our first experience at a Mazda dealer I must say it was amazing from the moment we walked in! We have purchased numerous cars in our lifetime and I must say this was the quickest most efficient purchase we have made. Ashley was amazing and I must rate her as the top sales person we have ever purchased a car from. She understood our needs and was straight to the point. The showroom looked amazing and the finance manager was quick and efficient! Amazing experience! Would recommend to all my friends and family! If you need to buy a car ask for Ashley Ramsey, she will take care of you!
We went to see a used car. The car was 2 years old and had low air tire warnings and and other warnings lights in regards of the key battery. Amazingly they still wanted to charge $900 for a reconditioning fee. It was puzzling to see a dealer of that size not having basic things done and still want to charge ridiculous fees.
Great services, good communication that I received overall. Christian Rodriguez keep me informed on every step of the sale. I totally recommend Sport Mazda. Very happy on with my vehicle !!!!!
My sales rep was honest courteous and straight to the point. I appreciate him for not pulling credit as soon as I walked in but ASKED me my concerns and wants with my new car. He made sure this was the Decision I was satisfied with before doing any paperwork. Satisfaction guaranteed. Thank you Mazda and thank you to my sales rep Alexander Cortes
My husband and I just drove our car home and we are VERY pleased! We worked with Mayeline in sales and she did an amazing job helping us out. We were able to get the financing we needed and payments within our budget. The most important part is that we drove off the lot with exactly what we wanted: safe, reliable, and spacious for our little family. Thank you for the great experience!!
I just want to note that Christian Rodriguez did a great job in process of selling of our vehicle. He let us go through the progression of test driving several cars and finally came to the conclusion to purchase a cx30-Great job again.Charles Rivera
Amazing service at the service department! Greeted promptly for my service appt. by my advisor, Lorenzo. Service was very informative, completed in a timely manner and very friendly! Customer service is absolutely phenomenal at this dealership! The video they send the customer of the work being done is one example of them going the extra mile for customers. This is how you run a great business!
Lori was an amazing sales woman!!!! Very attentive and answered all my questions. I 100% recommend Sport Mazda South for your next purchase and remember to ask for LORI !!!
Great place to deal with.Luis Hernandez delivered the vehicle to my house and was very nice and knowledgeable.This is the first time I have bought a new vehicle and felt like I was not bowed over a barrel.Good people to deal with.If you are looking for a new car check out the Mazda3 2.5 Turbo.The interior is the nicest I have ever seen and drives like a dream and plenty of power.
This place is amazing, I went to see cars and a really pleasant Sr. called Cristian Rodríguez helped me a lot and show me all the cars that he though will help mewith the budget I had and explained me all different plans and all possible accommodations they can give me.. so I ended buying a Mazda c-x5 sport! Cristian just treated me like a family member and was very nice guy who accommodate me and helped me with the decision of NO MORE UBER jajajja!! Thank you guys! I’m really loving my new baby!
Bought a 2021 Mazda CX5. The sales experience was phenomenal. We were able to do everything without even going into the dealership...a huge time saver. Ashley Ramsey was our sales person and she did a fantastic job from answering our questions to delivering the car to my wife at her place of work. Definitely recommend this dealership!
Best dealership experience I ever had. Make sure to ask for Luis Hernandez. He was awesome from start to finish and made sure we were happy with our decision before signing papers. Morgan and Luis are the ultimate tag team Heroes! When I kept telling my wife we are not going to get approved for BMW, Morgan proved me wrong and even succeeded dropping the payments lower than agreed. Rey was a beast at getting paper done in a matter of minutes. Rest of the staff was friendly and made sure we were comfortable during the whole process. They gain new customers for life and we will definitely tell friends and family about you guys and we appreciate all the help!
Luis Hernandez very knowledgeable and professional and what he does. Very pleased with the buying experience, will recommend family and friends to him and to this dealer
I had a great experience, first time being there and being able to be assisted quickly was amazing. I worked with Alex Cortes and he gave us great satisfaction on our choice of car! Great friendly business and good staff. Overall great service.
I was very impressed with the excellent service I received from my salesman Miguel. He was able to show me the inventory online from the comfort of the showroom floor. I was glad that they had just the right vehicle for me. In addition, they stayed late to accommodate my urgent need for a car. They get a thumbs up from me.
Best customer service ever!I experienced an issue with my brand new car and Sport Mazda proved to me they really care about their customers. Sport Mazda Dealership, their customer service, sales and service department are excellent. Delvin Literas is the most kind, professional sales representative I have ever encountered, believe me when I say this…. When you go to buy a new car at this dealership ask for Delvin, he is patience, he knows what he is doing and makes you feel like a friend right of the bat. He is not pushy, hard working who goes all the way out for you and take an extra step to make you feel right at home. More than ever now I know I selected the right dealership for me and my family.
Sport Mazda South was such a pleasant experience to deal with. Ashley was extremely helpful and super nice, both my wife and I appreciate all she did to get us our CX 5, which is great!
Ashley was amazing, as soon as we arrived at the dealership she greeted me and my wife in a super happy and attentive way. We were looking for a new car and we talked about our budget, she promptly took us for a test drive and assured us that we would come out with a new CX-5. Said and done, we closed the deal for a better price and for a better car and I couldnt be any happier. Thank you so much, and keep up the amazing job!
My wife and I had a very pleasant buying experience. Our saleswoman Maria was friendly, helpful, and not pushy!When we decided to proceed to negotiations there was the usual offer and counter-offer process but we both moved a little and ended with what felt like a fair compromise. The sales manager was pleasant and not condescending at all which was a nice surprise. No surprises in finance or delivery. I had a really good experience at this dealer. The showroom seemed well taken care of, plenty of staff were available and offered help (not just sales people) and there were no surprises so I would definitely come here again.
Mario and Kenyon teamed up and helped my wife and I find our new family ride and treated us great. 100% Recommend Sports Mazda.Very nice looking offices too.
Here I had the worst experience buying a car, do not come to this place. After seeing the car that I liked on Friday October 8 and giving all my information and what I was willing to pay, they gave me some estimated numbers that I liked, but after running my credit, the numbers were much higher than promised; Obviously I couldnt buy the car, these people dont mind at all not keeping their word; Furthermore, I only authorized requesting financing with 2 banks and they did it with 4. They are unprofessional, unethical, manipulate you, abuse your credit in order to sell you the car.
Great experience from start to finish! I was able to work the deal even before I arrived at the dealership. As everyone knows, there is a shortage of cars currently and I was out of state but the dealership held the car for me for a few days and the car was ready to go upon my arrival to the dealership a few days later. Great experience with the sales team and the dealership. Excellent customer service.
Outstanding!! I have never witnessed customer service quite like this. We purchased a vehicle and were in and out in less than 1 hour! How is this possible? Well, clearly its a well organized, professional team, and a Dealership whos leading this industry standard! Kudos Mazda!
Great job in providing feedback, before during and after service. Keep it up.
Joshua and Carlos were amazing!! It was my sister Camila, who bought the car, and the experience was flawless!
Alex C was our sales man and he was such a pleasure to work with. We were looking to trade and lease our vehicle and he made the process smooth. He wasn’t the type to pressure us or over explain. He was patient and gave us space. Had a great experience leasing our new car !
I had a great experience at the dealership with Marilyn Santos. She was very patient and explained everything perfectly. She also went straight to the point and told us everything as it was.I am very happy with my new car and I am sure that I will come back again.
Great experience. Everyone was nice and patient. Clean showroom. Mostafa was amazing. He really helped us through the car buying process. Ensured we understood everything before we left the facility. Highly recommend.
Best car buying experience we’ve had. Our sales guy was absolutely amazing. I appreciate not being rushed or pushed into choosing a car. Mitch listened to all of my specifications and was able to find the perfect car for me and my family. The costumer service was excellent from beginning to end. Again, if you’re looking for a car, Mitch is definitely your guy!
I sold my truck to them a few weeks ago, a gentleman by the name of Ed assisted me and made the whole process fast and easy. My equity check was in my in hands within a couple of weeks. Highly recommend this dealership if you’re looking to buy or sell!
Lori was great! Met us right on the lot as soon as we got there. I loved Lori because she didn’t pressure me into a car she truly let me leave with a car in my budget. I loved the safety features of the Mazda and the way the car is set up. I left with a CX-30 and I’m in love. Feels and drives like a luxury car but at a price that was so extremely reasonable. I love the my Mazda app as it allows me to turn the car on early with the Florida heat and cool the car before I put my 10 month old inside. The safety features of this car is truly what sold me!
Carlos T. give my aunt an amazing walk through . There was no pressure while waiting at service department and there’s safe coffee in individual packets. Staff was super cute too! Hope we can make business with them too!
Amazing service. I went to get a new battery for my key fob and ask about a loose gear shifter. The employees were awesome and helped me really quick. They fixed my shifter and fob for free!
Jenifer was amazing! She was understanding extremely helpful! Thanks to her and the Sport Mazda team for helping me out! I will definitely be back.
Very professional outfit at Sport Mazda South. I am always hesitant when getting a new car because it has always taken around 4 hours (looking at you Ford...!). Sport Mazda South is a very welcoming place, through their staff, the funky building and relaxed atmosphere.I traded in and leased a 2021 CX-9 Grand Touring and the whole experience was great. Very knowledgeable staff, very polite and the process was speedy! I was there for no more than 2 hours and that included a test drive of the vehicle and all the paperwork. I even got a follow up call a few days later to thank me for my business and to make sure I was happy!Really pleased with my decision to take my business to Sport Mazda South! They make you feel like part of the family!Highly recommend this dealership!
I got my very first new car from Sport Mazda in Orlando yesterday. My sales consultant was Mustapha Taha. I was so so lucky to meet Mustapha since he was the reason that I made up my mind to buy a car at the dealership. Very knowledgable about the car I bought and about financing as well. It was my first time financing and Mustapha did not mind taking up his time to explain every little detail. My new car came with a stick shift and Mustapha even gave me a short driving lesson so that I could get used to the specific car. Can’t just say enough about the level of customer service he provided me with. Wish I had another car to buy through this great person. I would definitely recommend everyone to get assistance from Mustapha.
Ashley Ramsey and Victoria were so pleasant to work with. Ashley made the buying process so simple. She was very knowledgeable about the car and technology of my model! I would recommend anyone in the market for a new car to go visit Sport Mazda!
I had a great experience with the team here. Marilyn was super awesome and helpful. I will recommend them
Carlos Tamayo was patient, kind and help me to get a good deal. It is always a pleasure to come to this dealership! Everyone is very nice and customer service oriented.
Had the best experience once again with Sport Mazda! Went for an oil change for my Mazda 6 Sedan and fell in love with the new CX-5! Drove away in a new SUV in less than a few hours! Quick and No Hassle! Mitch our sales person was exceptional and super Friendly down to earth! Our service member Paul was great too! Love this place!!!
This Mazda dealership is the best! The staff will go to any length to make sure everything is covered - nothing is too much trouble. I love the video assessment and the text chat that keeps me up-to-date while I wait and watch. I am waiting for the electric car to launch and Ill buy it.
I went to the dealership and met with Alexander Cortes. He was very helpful with all the information. I love my Mazda. I’m glad I went to Sport Mazda South. I will recommend everyone to go by there!
We were very satisfied we the sale service and Sports Mazda in all. I found them to be very genuine and not pushy. I actually drove up from Naples, FL because my neighborhood Mazda dealership refused to match Sports Mazda. It was worth the 7 hour commute!
Alex Cortes is a very polite and very knowledgeable salesman. He walked through every step of the sale. I will definitely be recommending him.
Great cars honestly and great team they have over there
Amazing dealership, staff and so was the car that I purchased. Everything was world class service and product. I would recommend to anyone looking for a great car and great service!
Mustafa did an incredible job helping us find a car. He was very patient with us, as we kept bringing him back into the heat to look at different cars. He offered us snacks and drinks, and kept us entertained while we waited for paperwork. We bought a brand new Mazda 3 and absolutely love it. Sport Mazda really knows how to help you have a quality experience.
Bought 2 Carbon Edition cx9 and Mazda 6 with Carlos Tamayo. He was wonderful and went straight to the point as we did not want to spend the day off at the dealership. He was the right fit for us, went through numbers and features without being confusing. The process was so easy and convenient. This is the second time Carlos had help us get the car we wanted, Will definitely be back to upgrade.
Great experience with my first time coming here for a service appointment. Did not feel pressured into any decisions. Services were completed quicker than the expected time. I WOULD recommend this service department.
I had a phenomenal experience with Sport Mazda in Orlando. Paul Claflin was an excellent service rep and Meade my experience stress free and smooth. I paid for exactly the services I needed, nothing more and nothing less. Manu thanks to Paul and all of the Sport Mazda team!
Excellent service, they reviewed everything requested and delivered the vehicle in the estimated time. pleased with the attention of Stephen and the team of mechanics who sent the video with the detail of the vehicle check. Thank you !
My CZ-9 was making a noise, so I set an appointment to get it checked out. Alessandro Gentili Was my advisor & he was awesome. I ended up needing breaks on my car, he kept in good contact & was able to help us save some money! Thank you Alessandro & Mazda Orlando!
Barby from the client experience team and my salesperson, Lori, were absolutely terrific. My whole experience with Sport Mazda South was so pleasant and everyone I dealt with was so professional.
Always great professional service and a dedicated team. I always purchase my vehicles from Kerwin LaRocque From the sales team he is very personal and professional and knows his product very well he will always strive for the very best for you and your family because of him I would not buy from any other dealer And will continue to be a loyal customer thank you Kerwin!
My sales rep, Alex, was amazing. I needed a car and I knew exactly what I was looking for. He did not try to sell me a brand new overpriced vehicle. He did not waste my time. He took me straight to what I needed. They helped me with the price.Most impressively, and I emphasize this: was how they treated my 2 year old daughter. It isVERY hard to purchase a car with a 2 year old in tow. They don’t exactly sit still.They hav ever things to play with. They didn’t mind that she ran around a little bit while we talked. Everyone was very nice to her and did not act annoyed with me having a kid there.That was not my experience with other dealerships.Thank you for helping me, as a mom, do what I needed to do with my child with me.
Purchased a Mazda CX-5 this past weekend at Sport Mazda South. We have purchased many Mercedes, Lexus, Chevy, Fords and Jeeps in the past. This is our first Mazda. Hands down, this was the absolute, best, most pleasant car buying experience ever. We worked with Carlos, Juan and John in our transaction. We rate all of them as working above and beyond to make this purchase a delight. We highly recommend Sport Mazda South. Go and ask for Carlos, Juan and John! The car drives like a dream. We are so impressed and do not miss the Mercedes we gave in as trade in.
Jenifer helped us upgrade from the Grand Touring to the Reserve same interior which we love and s few more bonus features. The process was smooth sailing.
Simply put it was the Best experience I ever had at any dealership Ive been to. Give the Mazda team a chance they will make it happen ⭐. My sales rep. Mr. Louis Hernandez 💯 talk about a true professional but so respectful Mazda is very fortunate to have such a class individual on there team. Let the record show from a simple text came 3 sales in 2 weeks. Me my Wife and Daughter U rock LH 💪
One of a kind experience my parents took me to sport Mazda to buy me my first car we were referred by a friend to ask for Mrs Marilyn Santos she was the best & nicest person She was so patient with my picky parents. our entire family is so grateful for all her hard work to help us thru the car buy process We will send all our family to sport Mazda to ask for Marilyn
Amazing customer service from Mitch!! He made sure i was taken care of and was very knowledgeable about all the services offered. Even with the major car inventory decrease everywhere, he not only has a lot of inventory available, he also sold me what I was exactly looking for with an amazing deal. Thank you Mitch for the amazing service for me and my whole family!
I was very nervous buying my first car here, but luckily there was great customer service! Buying a car here was very simple and easy! Thank you Alex Cortes for making my car buying experience the best!
I needed to get my 2014 CX-9 fixed quick. The lobby screen showing my car being serviced in timely manner was great, and taking the video of my car to explain the issues was awesome. HOWEVER, the person service was the best I have experienced in a long time. Stephen Mendez was the first to show up in the office 7:30 in the morning, immediately greeted/recognized me before his system boot up, and explained the processes. He and the service department person understood my situation and over-delivered to my absolute satisfaction. I regret not residing in the area to get their services in regular basis.
Absolutely the worst experience I have ever had. I went in with the interest of purchasing my next car. Mazda was my first option in mind since I had purchased my car with them and also many cars in my family. Let me tell you that the service was not as I hoped. The seller Miguel was not willing to listen what I was looking for was literally raising his voice to me every time I would ask him a question. He was extremely rude and his manager was no help either. Definitely not recommending that seller to anyone. Trust me don’t get him.
I bought a certified Mazda CX-5. Overall the experience was good. I had some issues, but management was quick to resolve them when a concern was raised.
Terrific experience! Ashley and Barby made sure I got the car that fit my requests in a timely manner without the pushy sales tactics. It was overall very pleasant.
Carlos and Joshua were a blessing for me. The attention and service from everyone here is beyond any expectations. I definitely recommend this dealership.
Alexander Cortes was extremely professional and informative. I had the best car buying experience with him and recommend Sports Mazda on OBT. I’m in love with my new car and couldn’t be more grateful!!!!
This dealer does not care about the clients they sell you the cards at a high interest rate and they make it seem like its a great deal on top of that they harass you to give them a good review on google smh not 👎not a dealer for the community.
Purchased a Mazda3 yesterday and I’m so happy with the car! The salesman that helped me out was Alejandro. He was very helpful with locating the right car, negotiating a good price and just a great experience overall! I would recommend going on a week day,however, as I went on a Saturday and it was SUPER busy. We waited a little longer than anticipated but other than that it was pretty easy! Great experience over all.
This place is amazing! Went here to just get some idea about the type of car we wanted to change to and had the pleasure of meeting Mitch! We told him exactly what we were looking for and the price we wanted to spend and he delivered!!! Customer service 10/10, salesmanship 10/10, and over great person 1000/10. Thank you so much for the experience you provided for our family and the cars you were able to sell us. Thanks again Mitch, we will be seeing you soon! Folks there is no better place to shop for a car, get your cars here for the whole family! I did!
I took my Mazda MX-5 for first time service. I was impressed by the customer service and the quality of work. They technician made a video explaining what they did to the car, extraordinary.Luis Resende was very helpful and friendly. For sure I will go back to Sport Mazda South. Highly recommended.
I had a great experience with the help of Mustafah. Very happy with my new ford escape! 😆
Jenifer Contreras was very helpful and pleasant. Made the car shopping experience super easy. Very friendly and attentive and worked with my needs
We were in the market for a new car and were looking for options at a 35-38K range and were looking for most bells and whistles for the buck. We went one Sunday afternoon after another disappointing(with no cars on the lot) visit across the road at another dealer. The moment we walked in, we were attended to by Jennifer Contreras. She walked us through a Mazda CX 5 and was very prompt to provide every detail and buying option. Technically, we were not even sold over a Mazda(vs any other car), however, the willingness of Jennifer and Juan R. Cruz to help understand what we wanted and work out the best payments for us tilted our decision to invest in the car. We appreciated the willingness and co-operation of Jennifer all through this process. We are extremely satisfied with our car buying experience due to Jennifer and Juan.
Carlos Tamayo is the best! I have bought 3 cars from this dealership already and I keep coming back for more.I absolutely recomend doing business here.
Had a wonderful experience with Victoria Tapia putting a deal together over the Internet (as I live 150 miles away from Sport Mazda) securing the exact car I wanted - very transparent process. Fair price and a fair trade in. Keryon Rogers was also excellent when I arrived at the dealer, in terms of moving things along smoothly with the trade in and delivery of my new car etc. Also, John Herrick in Finance gets my highest grade for customer service. Thank you all!
We really, really appreciated the sales process at Sport Mazda South. Michell was our salesperson and was not pushy at all. She was wonderful!! She knew so much about the cars we wanted to see and was so helpful throughout the whole process. She was also patient and kind! Her manager (cant remember his name at the moment) was awesome as well. He was open to our offers and suggestions and got us a great deal! He was friendly and very nice to work with as well. The only reason for 4/5 stars was because of our finance experience. John with finance was not great and honestly, VERY rude and abrasive. He rushed us through the process, didn’t offer any time to discuss options, and rushed us through everything we were signing. If we had questions he just brushed it off and told us to sign the paper. I would highly recommend another financing person if you have the option and for better customer service to be placed on this area of the sales process. Other than John, we had a great experience purchasing our car at Sport Mazda South!
Purchased a Mazda 3 for my high school graduate. Angel Santiago Jr. was my salesmen. I was very pleased with his no pressure customer service. He took the time to listen, share and advise us on options for what was to become my daughters first car buying experience. Couldnt have asked for a better one to be honest. Thank you to the team at Sport Mazda for making it a memorable one. Great impression was left on her and myself. Kudos!
I want to say that Izzy was very professional and his customer service was excellent. I was referred to him by my uncle and I am happy that I was. He was very honest and was not trying to get me to buy something that wasn’t in my range. I will recommend my family and friends to him if they are in the market to buy a new car. The management was also very helpful and friendly. I walked out of there with he car I wanted and at a great price. Thank you very much Sports Mazda!
We have been customers of Sport Mazda South since 2016. In purchasing and leasing we have always been comfortable that we received a quality car/suv at a reasonable price. Both the sales and service departments have exceeded our expectations.
Provided timely surface, everyone was respectful and professional. I would definitely come back again .
We had an awesome experience buying our new family SUV! I saw the car online and called and spoke to Zee. She was very friendly and she quickly helped us get an appointment to test drive the car. Our saleswoman was Lori. She was AMAZING! She pointed out lots of features that the car had and was just a very pleasant person to talk to. We never once felt pushed or pressured on any decisions. We will be sending anyone we know looking for a car to come here! Thank y’all again!
Always a pleasure dealing with Carlos at Mazda. Amazing customer service and quality. Very pleased!