Fantastic shop and staff, and fixed my Mini really quick. Lots of communication between the shop and customer, extremely knowledgeable as well!
Very professional. Very informative and Very knowledgeable on Volvo and mini Cooper vehicles. The prices are also affordable. I will always trust my vehicles with them. They Are the best in Orlando!!
This shop is awesome!!! After owning Volvos for almost 40 years, this is by far the best shop I have found! They are honest and upfront and very fairly priced. Their customer service is above and beyond! These people know and love these cars and have resolved one in particular very tricky issue that others could not resolve. They have a “get it resolved” or “we’ll find it” attitude along with a strong team atmosphere.I highly recommend this shop!! I’m about to move out of state but will find an excuse to come to Florida when my car needs services.Thank you all!
My experience with Maitland Importers was excellent. I had to get numerous parts replaced due to a collision with debris, and Ian gave me a very reasonable quote for the work involved, and was very confident of the task. They had an extremely busy month, so it took a little longer to get my car back than usual, but I was more than willing to wait and let them do their job with my car, which they did extremely well. My car came back better than before! I will definitely be going back to Maitland Importers for work on my Mini Cooper S in the future.
Great service. My Volvo drive the way it should. No surprises.
Ian and his team are fabulous! I had been to multiple places trying to find the reason for my check engine light and they found/fixed the issue in under an hour. Nobody else will be touching my precious Mini!
Maitland Importers is the only place in Central FL to take your Volvo for any service. We have been taking both of our Volvos here for the past 5 years for all maintenance and repairs. They know Volvos inside and out and are experienced and professional. Ian and his team are the best out there. You can tell the techs are passionate about the vehicles they work on. We’re moving out of the area and will miss giving them our business.
What can say about Ian and crew (Alan, John P, and Richard)? They care about your car as if it was their own. They have a wealth of knowledge about all things Volvo. They are worth every penny. They are our little secret in keeping our old Volvo and high mileage on the road. We are driving over an hour for service since we found them.😆 And we so happy and glad we did.😁
I called Maitland Importer with concerns because my MINI was stuttering every time I hit the gas too hard. Ian answered the call & was quick to get me in even though he had a packed schedule - he said he couldnt let me drive around while my car was misfiring. I show up the next day & my car was diagnosed & fixed in a flash. Ian also let me know that I may have an extended warranty on a sensor issue with my mini, he told me to try the mini dealership first bc it could be free - (previously when tried to take it to another place & they wanted 2800 bucks for it)Honest service, great pricing, I cannot wait to take my mini back to Maitland whenever I need a tune up. Thank you Ian!
Took my car here September 16. I was told that I had a water pump leak and a couple oil leaks main one being in my head. They told me it would take 2 weeks. I’ve been calling them every week now and theyre telling me my car is at another shop without informing me and keep telling me my car needs “another 3 days”. I will not be a returning customer it has been a month without them reaching out to me once about the status of my vehicle.
Very professional staff and Excellent service!
Ian & Crew rebuilt my Clubman S, has it running like new. He pays attention to details & etc. They were honest about things & didnt rush the job!They just looked at after a week & things a good to go!
First timer! Took my used Mini for a inspection since I just bought it. Ian and staff are very knowledgeable and pleasant to talk to. They are actually car people and I love it . Will be taking my Volvo as well soon . Very happy with everything . Thank you !
Great people and great work. They focus on Volvo so they were able to notice a lot of things other guys have missed. My car is now relatively leak free and runs 20 decibels quieter than when I brought it in.
This shop is great. Great people and fair pricing. They were honest about what was really needed vs what the Volvo dealer stated and found a couple things the Volvo dealer missed Ill be getting my C30 service done here from now on.
Great service. They kept me updated on the work. Very knowledgeable about Volvo and Mini. Parking lot is overfilled, and entrance is on Westmoreland.
Excelente service. Thsnks for a good job.They explained in a clear manner what my car needed.
These magicians brought a car that I thought I had to junk back to life and did it for a very reasonable rate. They are my forever gotos now. Unbelievable service.
Ian and Phil were fantastic! When I called them they took my car in the next day and had it ready in two days. They did find extra things that needed to be done but they really did need to be done and it saved me a bunch in labor if I did it then as opposed to waiting so I did. My bill was probably 40% of what it would have been if I had gone to the mini dealership and my car is back to like new. Rarely would I ever recommend a mechanic so highly-- thoroughly reputable and very professional.
Thank you to the crew at Maitland importers for getting my 240 up and running smoothly.
Ian was excellent!! He explained every detail of everything that needed to be done to my car and why. Suggested what I should prioritize and why. Top notch service. This is my go to place from now on.
One of the BEST Volvo mechanics in town. Affordable and friendly. Owner is to the point along with his amazing techs. I also hear he might start doing corvette mechanical work too at an affordable cost! Check them out! Promise you won’t be disappointed!
! Brought my mini Cooper to Maitland importers for the first time.ian was the bomb when it comes to customer concern,s and questions! Had my clutch replaced. Great price!, great quality! New customer for life now!I Ian was great at pointing out other things to be done with no pressure but suggestions 😊
Ian and his staff are incredible. I am very picky on whom I let work on my vehicles and these guys exceed my very high expectations. Great value and extremely professional call them if you need help with your Volvo or mini!!!!!
Having been a long time customer with two MINI Coopers, I had to stop going to Maitland Imports as they destroyed more than one engine and refuse to make good.I have also had them give me totally inaccurate diagnoses of issues, costing addition funds unrelated to the issues at hand.Work on your car will always be pushed of or return late. If you need your MINI serviced do yourself a favor and take it to the dealer it will cost you a little more up front, but at least it will get fixed right.Below is a photo of cylinder one of a brand new motor that Maitland Importers installed, that failed after only 500 miles, this was the second time they repair the motor due to their own negligence
Maitland Importers has the chance to charge me for a brand new transmission. They discovered that I had a cracked Axel that was the likely culprit.This discovery saved me $2k.Volvo dealership would not have told me this.And it would have cost over $6k to replace the Transmission at Volvo.And then I’d have found out that the axel was the problem.Maitland Importers is the first auto shop I have ever been too with integrity.
This is the best place. I take my 2011 Mini Cooper there for everything, even an oil change. They always explain everything to me in detail. They have even drawn me a picture to make sure I understand on more than one occasion. Best price on every service. They are fast and friendly. Cant say enough.
These guys do quality work and are extremely fair, responsible, and reasonable. They took great care of my XC60 which was overdue for maintenance and never once tried to upcharge or oversell anything. On the contrary, they made sure their scope of work was within my budget every step of the way.Their work is top notch and the prices are out of this world-- I was blown away at my repair bill in a good way. For the work done, and on an import, I would have paid way more at a dealer or another mechanic. They are friendly, professional, courteous and fast.
The only place I trust my Volvos with.Proud sponsor of Florida Volvo Community.Great prices and even better technicians.Ian is definitely a great guy and they really make you feel welcome and well cared for.This is the number one preferred shop for the Florida Volvo Community.
Ian is very knowledgeable when it comes to car repairs. Hes great at calling me back and his guidance is always spot on. Thanks for all your help!
Always great experience. Single woman not being taken advantage of!! Thats a blessing. I trust them and will continue my service needs with Maitland importers!!
This was my first time bringing my XC60 to Maitland Importers. I was looking for a place that would know my vehicle and that I could trust to take her to in the future. Ian was SO helpful and knowledgeable. They really went above and beyond to help me out. The whole team was super helpful and kind. If you have a Volvo - take it here.
These guys have saved me hundreds if not thousands on my minis upkeep. The are always very thorough and dependable. I always use them for everything from an oil change to major fixes. If you are reading this, Thanks guys! You are the best!
I was so happy with my experience here. I was looking for a place that was going to give me a fair price since my familys mechanic recently retired. My volvo hadn’t been worked on for awhile and I was scared of how high the bill was gonna be!!! I was talked through all the problems my car was having and Ian gave me all of my options/how they were going to fix everything and made sure I understood the work being done rather than trying to confuse me to raise the bill. I will definitely be a repeat customer.
Great service while diligent and fast.
Hi,My vehicle drove smoothly, after the engine mounts were replaced. I have a 1994 Volvo and that was the first time the engine mounts had been replaced. I was/am impressed. I hope I do not have to visit the shop anytime soon for more repairs. 😊 Thank you.
We live in Ft Lauderdale and are so impressed with Ian and his team that we shipped our 2,000 S70 to Maitland for major repair work. The final bill was more than we anticipated but hugely less than what we would pay anywhere else. They found a used engine with very low mileage and transformed our car, in the very best way. They do fantastic work, only what is really needed, and give us the owner choices and option. If they work on your car, you will be happy, full stop. They cant lay hands on your car and heal defective parts, but close, the next best thing.
I just dropp off my Volvo xc70 and the guy is the best he treats me like a friend and he was honest with me
Ian and Maitland Importers are extremely knowledgeable, and were very trustworthy in explaining what had to be done on my Mini. Some of the quoted work did not need to be done and I was not charged. I would highly recommend you take your Mini for service.
First time at Maitland Importers and will be back. Very communicative, honest and upfront. Specializes in Mini Cooper and Volvo. Super professional and a friendly staff. Easy to get to, same day service. I would recommend this shop to anyone that owns a Volvo.
Ian was extremely informative and knowledgeable about the issue I was having with my Volvo. At no point in time did I feel like I was being lied to or taken advantage of as I normally feel when dealing with mechanics. I was referred to Maitland Importers by a friend and I’m so glad I took my friends advice to have my car serviced there. I don’t foresee taking my car anywhere else again. And the shop is an hour from my home. If that doesn’t say something, I don’t don’t know what will!!
Had clutch replaced on my Volvo 240. The shop did an excellent job even though it took them a couple of tries to tweak everything and get it just right. They seem genuinely concerned with making sure all problems are resolved and the customer is satisfied. Ian is friendly and John in the shop is knowledgeable and a very hard worker.Shifting smoothly,Sam
Ian is very approachable and eager to help with all my Volvo needs. He treats me like I’m his most important client every time. He even takes time to answer questions over the phone that don’t require a visit. He is a God send as far as I’m concerned.
Thought my Minis life was over-- they diagnosed, fixed it all new Coils, new clutch at a reasonable price & now it drives like a dream again
Ian is a great mechanic. He is very knowledgeable and extremely helpful. Rather than trying to sell you a lot of stuff you don’t need he explains the pros and cons of going through any repair or replacement. He is also professional and reliable and adheres to the timeline that he gives for any service.
I had them check a Mini Cooper Countryman S overall and also change the oil. I was very pleased with the service of the vehicle and the customer service. Thank you
Made a long drive to see Ian at Maitland Importers. We talked on the phone beforehand and I explained what I wanted to do with my Mini and got his feedback. He wanted to check it out first before doing anything; he did inspect the vehicle, didn’t charge me for the inspection, and completed the work at a more than reasonable cost. I’m an enthusiast, and have worked with a lot of good mechanics, but there is no mechanic I’ve met who, judging on this one trip to the shop at least, is more reasonable or fair than Ian was with me. And my Mini appreciates it!
Weve had all six of our Volvos serviced here for the past 30+ years. We have always had the most professional service imaginable. I dont think you can find anyone more trustworthy and reliable to work on your cars.
First off, I had a fantastic experience with Ian and his professional team at Maitland Importers. If you own a Mini or Volvo, there is no other place you should be taking your vehicle in Orlando. I had an issue with my Minis A/C fluctuating off and on. I actually had a full $80 A/C inspection at another mechanic and they told me that I would have to replace the entire unit for about $1600. The other mechanic took almost two full days to come to this conclusion. I was skeptical, so called Maitland Importers. Within 1 hour, they were able to determine it was a faulty wire, fix it, and it was done within 2 hours. The cost for this fix: $75! These folks have true integrity, understand your specific vehicle needs, and have the expert know-how to get the job done and save you a ton of money. Best of all: their work is guaranteed for 1 year or 12,000 miles. This is the only place I will take my Mini and I recommend you do the same.
I was told by other local mechanics my vehicle could only be fixed by Volvo. They were wrong. Ian and the team was able to diagnose the issue and fix it their selves. It was fast and affordable. I will be only bringing my Volvo to Maitland Importers. Thank you for the fast, reliable, and honest service.
I love maitland importers they do the job right and are trustworthy.
The entire team at Maitland Importers take pride in what they do and explain everything in detail so customers make a wise decision. I just got a Mini at a great price knowing there were some issues that needed to be fixed. Ian and Phil did their inspection and recommended what needed to be fixed in order of priority. The outcome was spectacular. All issues where promptly addressed and fixed. From this point on this is my go to place with any future issues with my car.
Excellent service. They are very knowledgeable about Minis and Volvos. Communication is open and honest which is refreshing. Everybody is kind, welcoming, and accommodating. Would highly recommend if looking for a local auto shop especially if you own a Mini.
Went in for a timing belt change, everyone was so nice and professional, they did a great job and was very affordable and reasonable. Would definitely recommend!
Maitland Importers did yet another fantastic job on my vehicle. Super friendly, professional staff. They do a great job as well as getting it done is a timely manner. Would highly recommend this shop to any Volvo or Mini owner.
Always a great experience. Mechanic waited hours after closing to recieve my car when the tow truck ran late. Always honest and fair with pricing. Highly recommend
Ian and his team has brought back to life my 2009 Mini Cooper R56 JCW hatch. It has been over one and a half years since I was able to drive my Cooper. There where a bunch of issues that were wrong with the car. And I mean a huge grocery long list. It would take to much time and space to list them all. But here is a few things. It had a cylinder 3 misfire along with no compression on it for one of the issues. Ian and his team did a complete head job along with replacing all of the valves and seals. Also there was another issue with my turbo charger not building boost. So Ian ordered me a new Borg Warner JCW Turbo to fix that problem. And I tell you what... This car is running and accelerating like it was a brand new Mini off the showroom floor! Thanks again everyone who worked on my vehicle! You all definently brought smiles back to my face! And you have a customer for life!Take Care,Scott Thompson
Im so glad I found Maitland Importers. I originally went to the Volvo dealer to get my car fixed and theyre estimate was ridiculously high. I connected with Ian at Maitland Importers and I knew I found the right shop to fix our family car. They were courteous, informative, friendly, and provided great advice. They are my familys go to Volvo auto repair shop!! Thank you!
Great service at a better than fair price. Team does best to keep cost reasonable by providing solution alternatives when available.
Ian and team are always understanding and helpful, and have my full trust when it comes to advice and repairs. I would recommend this business to anyone I know who drives a Volvo or Mini.
Alan was able to detect/determine the cause of oil leak(cam seal failure).Ian provided a fair priced compared to other shops I have visited in the past. Will continue to service my Volvo S60 at Maitland Importers.These folks are reputable, fair and trustworthy.
Went there for the first time last week to have work done on my Volvo. Good work, good price, good people. Theyve definitely earned my business
Brought in my Volvo C70 T5 for an estimate. They made time for me that day and at reasonable price for an imported car. Got the repairs done same day and they stayed open a few minutes later so I could pick it up after work. Highly recommended!
This place definitely deserves 5 stars! Everyone there is super genuine, and have a passion for cars. I finally found a place i can fully trust.
Working with Ian and the crew was great - very honest and great communication. The most fair prices. Excellent quality of work. Earned a lifelong customer.
Ian was great and I wish there where more real automotive shops like his. Communication was spot on and his team new their stuff about my disabled Mini (dropped valve seat). They even took care of working directly wit my extended warranty company. Can’t say enough good things, but it makes me want to buy Volvo just because it would be in great hands with Maitland Importers....j
Dont take your Volvo anywhere else for service. This place sets the standard for what a shop should be. Ian and Alan (as well as the rest) are extraordinarily competent. They are great about calling and keeping you updated about whats going on with your car. On top of all of this, their prices are very fair. I usually service my Volvo, but I take it in every now and then for things I dont want to do. Needless to say, I know my car and its service history very well. From this, I can say that Maitland Importers has never tried to sell me something I dont need, as other shops have tried. This is an honest business that genuinely seems to put you and your cars care above profit.
If you care for your MINI Cooper repair then Maitlqnd importer is the place to visit, they know what they are doing and then explain every step along the way in regards of the repair and cost.
This is the only place I take my Mini Cooper. You can trust their expertise and their prices fair. If you are looking for a non-dealer repair shop for your Mini or Volvo these are your guys.
Awesome experience. Scheduling & drop off was quick and easy. What a relief to finally find a mechanic that actually knows how to repair a mini! So many other mechanics just “try to figure it out”. Greatful to be able to drive confidently and safely again without the fear of my car struggling. Will see y’all again for an oil change in a few months!
Great place for Volvo owners. Ian and his team do great work and let me decide if I want to more expensive replacement parts, less expensive or explain the pros/cons of leaving the car as is. They treat their customers right and that is the basis of their success.
We have been taking our Volvo sedan here for years, and have never been dissapointed.!!!Very friendly and highly knowledgeable staff that never wastes time with your car or charges more than being reasonable.!!!Trustworthy, Dependable, Knowledgeable and Honest.!!!Any year Volvo, from stock to a highly modified racing machine, if you break it or it falls apart, they can fix it.!!!The only and last place to trust and have your Volvo or Cooper repaired.!!!
I had an appointment for a regular service check and they were great. I was finished quickly and at a reasonable price, so I could get on with the rest of my day. I highly recommend this shop.
Fantastic place. Ian and his staff are super knowledgeable. Thousands less than Volvo dealer. Thousands Less!!! Dealer said I needed brakes and rotors. Not true brakes were in great shape. Shame on Volvo dealer I will never go there again. Thank you Maitland Importers.
Sad to write this. They appeared to be very kind upon meeting. I was traveling from Miami to Orlando when my cars check engine light came on and started making weird vibrations, hesitant but my family told me its most likely minor, I took it to Maitland and was told my cars engine needed to be completely removed because of a valve that must have fallen, I had a leak in my oil and radiator and it would be a total of $1,500 to fix. To make it worse- though it was my car, and I initially spoke to them, they completely ignored eye contact with me and spoke to my male friend....sorry but its my car and my credit card swiping. At that moment I decided to tow my car back to Miami to my more trusted dealer who actually told me none of the above was wrong and the fix was simple and about $200. DISHONEST - at least to a couple of young adults who were from out of town.
Great attitude and great work ethics from Ian and his team! Ian from the first phone call I had with him made me realize this is the place to take my Volvo to! They are experts at Volvo and mini cars.So dropped the car for diagnostics and he was clear and honest. Not just pushing for unnecessary repairs but pointed the things that needed attention.Long story short this place is great ian is fantastic John and Alan great guys.Work performed: timing belt ( seals, water pump and all the seals) engine mounts, Axel seal, control arms, ball joints, shock mounts, Sway bar links, alignment and free oil change!I will have an update later on drivability after repairs.Ps : they said I needed coils as well. Replaced all 5 with original Volvo’s Myself ( fairly easy) and haven’t felt any changes tho. More to come on my follow up.
Really appreciated my first visit with Maitland Importers. They changed my Mini Countryman’s oil/air filter and gave me excellent advice on next steps for my car’s maintenance. No pressure and very knowledgeable. Felt like my car was in great hands as this was the first time I’d not taken it to the dealer. Definitely coming back to have them replace my tires and the water pump belt/round disc.Thanks !!
These guys are experts and give excellent service without over charging. Great shop and the only place I will take my car.
In and his team were great; when I pointed out an area of concern they immediately took care of it without hesitation. His team is very knowledgeable regarding Volvo’s and have provided me with great advice on recommended actions vs actions which can be deferred.
Ian and his crew always do a great job. Im always happy with the service and I always walk away feeling like I got a good price. Ian is also very experienced in motorsports and extremely knowledgable about racing setups for autocross, track days, and wheel to wheel racing. From regular maintenance to huge jobs, to racecar setups and builds, you cant go wrong with Maitland Importers.
After being burned by other shops in my area, this is the only place I get my Volvo 240 serviced at. These guys actually know what they are doing and get it done for a great price for a Euro Specialist shop.
Very knowledgeable and friendly. Felt like my car was in good hands. Will definitely be coming here and steering clear of “The Volvo Store.” Save your money and avoid frustration by taking your car to these guys.
I left my wife’s XC60 here on a Tuesday night knowing that I was flying out of town on Wednesday. This meant my wife would be the one dealing with the pickup and all that later. The issue I took it in for was electrical in nature and found the solution in good order! I had them take care of a couple other smaller problems that could have snowballed had they not brought them to my attention...a motor mount and a leak. Ian and all the guys here allayed any fears I would have had. These guys communicated with me the whole time and fixed everything in an extremely efficient manner...not to mention considerably less than the dealer would have charged. I will trust these guys implicitly with my wife’s VOLVO as long as we own them. These guys are the best. Don’t be scared off by the location. They know their stuff. Trust me and more importantly TRUST THEM!
I acquired an 18 year old Volvo that is, of course, in need of rehabilitation. Ian and Alan are taking good care of my safety, on the road. I am more than relieved knowing they came to me through many referrals. Thanks guys, you’ll see me soon, again.
Great service, they took care of my Mini and Corvette. If I could, I would give 10 stars.
Excellent communication and service. Very accommodating, was able to complete my service the next day.
Great shop, 1/3 the cost that the dealer was charging me for the same service on my Volvo.Great knowledgeable mechanics.Ian is always offering advise.
Knowledgeable and fair prices.
My daughter’s 2009 Mini Cooper was down for over a month it was towed to 2different shops that were quoting me $1000 over what the extended warranty would pay. I called Ian at Maitland Importers on several occasions but his work load was a week out hence the reason we didn’t start with him. He found us an engine with low miles rather than doing a cylinder head job and completed it in the 3 days as promised. I was able to reach him every time I called & he answered all of my questions even before we bought the Mini to him to service. The best part is Mini Is running better than it has ever run before! Thank you Maitland Importers, thank you Ian for doing what you said you would by keeping the cost down. They know what they are doing and I highly recommend them!
Great customer service! Very detail oriented and swift. Will definitely return for more service!!
Once again, Alan, Ian and the crew did a fantastic job fixing my S60R! They found out why my AWD wasn’t working while installing my new exhaust, so now my car sounds great AND performs great! I can’t recommend these guys enough. Their attention to detail, mechanical skill, and dedication to their customers is why I continue to bring both my Volvos to them when it’s time for service.
If you own a Volvo or Mini, save yourself some time and money and go to Maitland Importers. Ian has been taking care or my S60 as well as my current S40 for a fraction of the cost. Him and his team are extremely knowledgeable about Volvos. Thank you again.
Been coming here for 20 years. It’s the best Volvo Support and Service anywhere. Family owned. Honest. Fair-priced and quality work.
This is my first time to Maitland Importers and it wont be my last! I went into this mechanic shop on guard, but came out knowing that it is a reputable business where knowledge and customer service is job #1.This shop is not in the best part of town, but the service is worth it for sure.I met with the service manager, Ian, who was especially helpful and gave me some insight on my newly acquired Volvo S40. He told me some things to be aware of, but did not try to upsell me to the point where I would felt like I was at some jiffy lube. I even got a chance to talk to one of the mechanics who was courteous and helpful and happily answered a few of my basic questions.I would definitely recommend Maitland Importers to anyone who wants to keep their Volvo in perfect running condition.Today, August 10th 2020, I went back again for some air conditioning work. Another five-star ratings for sure. These guys are really good. Happy to have found a reliable and honest mechanic that specializes in Volvos.
Always available when needed, quick, reliable and trustworthy. I am a returning customer for the past 2+ years and more to come. They know their mini’s and I will keep coming back!
Ian and his crew always go above and beyond to give the best service!!
Phil really knows his thing when it comes to Mini Coopers. He has always helped as much as he could with my Mini, I am so happy that my car is in his hands because he knows everything there is to know about Minis. I’d also like to say thank you to Ian for his help, love this place
Had a clunking sound from the front left of my 2007 Volvo s80. After two different Volvo dealerships couldnt tell me what was wrong with it, I took the vehicle by Maitland Importers. They found the issue and fixed it same day. Ian even kept the vehicle on the lift and showed me what the issue was! 10/10 would recommend to anyone who has a Mini or Volvo! Ian and the crew are great!
Have been having my cars serviced here for more than a decade. Straightforward, knowledgeable help and reasonably priced service.
Great work. friendly staff. Knowledgeable mechanics. They saved me a lot of problems down the road in a cost effective way