I showed up without an appointment, out of town, with a nail in my tire that I was pretty sure couldn’t be repaired. It turned out as I thought I needed a new tire. It was late in the day, there were other customers in the process of getting service, and the manager himself changed clothes and put the new tire on for me. I can’t say enough about how appreciative I am for that kind of service. Thank you very much!
I wish I could give them SIX Stars. The customer service is OUTSTANDING. The mechanics are knowledgeable. Did I mention the OUTSTANDING customer service? I was stranded in Orlando and the team made sure I got home to Tampa THAT night, and I did not have to get a hotel room! They went above and beyond the call of duty. And by the way, I use Tire Choice in Tampa as my mechanics, they are also awesome. So when I was stranded, I googled Tire Choice and was lucky to get Marcus and his team at the Town Center Location. The best mechanics around!!!
Outstanding service and Fajr price. Marcus knows his stuff and the team does quality work.
They were nice. I didnt have an issue with them at all. Normal wait time.
Hands down the best place Ive gone to. I missed my appointment but they still fit me on the schedule, on a BUSY day at that. The Store Manager, Marcus, is extremely professional, authentic and honest. Takes the time to explain each need and is honest when you dont need something. I felt very comfortable and confident about him and his team. This will be my new go to!
Amazing friendly staff. The gentleman up front gave a great price quote plus time quote. The fellas finished the job in just over an hour. Got 3 tires put on and was informed of needing new brakes which Ill get done here in 2 weeks. Great job yall and great customer service 5 Star ⭐⭐⭐⭐⭐ team all the way.
The nightmare of a tire problem on a trip home happened. $$$ fears added to my stress as I slowly limped off the closest exit.Luckily we ended up at Tire Choice where there wasnt pressure (ha) to buy a bunch of tires at a high price. Marcus quickly gave us a quote which didnt hurt (who doesnt like to save). His team did an excellent job and we were quickly on our way home.Thank you to everyone.
I was beyond satisfied, impressed actually, with the service of this Tire Choice Auto Service Centers location. And Raimund is such a true professional. He was honest, transparent and operated at the highest level of competency. I cannot say enough good things about him and his crew.
Rayman was an amazing help; he allowed me to bring my tire in and get fix last minute when most shop would say no! Cheap and affordable; he finished the tire quickly and affectively and he did not complain while doing!Great experience overall
Very good experience and outstanding customer service.
Came in about 25 mins before closing. Raimond was super helpful, kind, and got me in and out quickly. Thank you to you and the technician for saving the day! 10/10 great service.
They always go out of their way to help and the service is great.
Paid $236 for mount, balance and ALIGNMENT. when I picked up my vehicle no alignment sheet was given and Raymond claimed they were out of ink. As soon as I drove my vehicle it pulled excessively to the right and the steering wheel is not straight. Meaning no one drove it after the alignment, IF one was even performed. Not to mention the rear wheels STILL have noticeable camber to the naked eye. Now I need to leave work early to have something corrected which should have been done the first time.
The last technician who worked on my car stripped the lug nut/bolt maybe because the amount of torque he used is too high for my car. I got an oil change and the Honda shop noticed it on my front right wheel!
I went in for an oil change and a few minor things. They were efficient and communicative throughout the entire process. The inspection was thorough. I’ll come back here for my auto needs.
Thank you so much!! Late afternoon with a flat tire you were able to squeeze me in, ordered my tires, had them Delivered -replaced my tires so I can keep going. Courteous, responsive & detailed. Thank you Raymond.
I came in yesterday for a valve replacement. After giving me a quote for the cost and agreed to get the job done I sat down to wait for my turn. I sat down for an hr before I looked outside to find my car in the same spot. I asked the associate if my car was done. He told me that they would be taking care of it next. They had completely forgotten about me . 10m later my car was done. I payed the amount charged and went home . When I got home I realized that they had made a one inch scratch on my rim where the valve was installed.
Took me in right before they closed and got me out fast very nice people they got there
This review is LONG over due!I recommend this auto shop 100% over any of its competitors. To begin, the first day I visited the shop was just for air in my flat tire. The manager, Joshua noticed that my tire was splitting and offered put my spare tire on despite being closed (I had no idea they were closed when I ran in there asking for air). I ended up purchasing all 4 tires at a later date with this particular location because of the kind gesture. A couple of weeks pass, and of course something goes wrong with my car. I went to Honda because it was closer and they wanted to charge me $800 for a new rotor. JUST ONE. I was freaking out. I called Joshua immediately and he told me to come back and he would check it out. Turns out, I didnt need a new rotor, just break pads and a few things, which saved me about $600! Joshua, Marcus and the whole staff is trustworthy and work quickly each time to make sure I am in and out with a smile! I happily drive 35 minutes to this auto shop over any other because I know I will not get over sold any unneeded parts, they value my time and wallet. Matter of fact, I drove there today just for an oil change :) To top it off, the customer service is always amazing! I leave with a good laugh and smile each time
I went in to get some missing bolts and screws from the bottom plastic cover of my car and Marcus was so kind as to fix the screws. He warned we may need to order the factory parts from the dealer but he was able to fix it nonetheless and was quick, efficient, and very polite. Great place, Im definitely coming back for future references.
Excellent service!! They try to help out... I mean they are honest and make you feel welcome. The store manager josh is amazing!! He Helps me and tells me what’s wrong with my car extremely honest.. The waiting area is always clean and coffee available for their customers.. I highly recommend the tire choice in town center. Orlando FL. ⭐️⭐️⭐️⭐️⭐️ Quality Services!Update 11/23/19.This is the best place to get you oil change!!! Hands down.. Josh is amazing!!! The whole team is great!! Honesty is the best policy!! Thanks guy..
Had 4 tires replaced and wheel alignment done. Not sure if its the tires or wheel alignment but when I exceed 50 mph the car drifts side to side, its very scary. My niece wont even drive the car anymore. Its like you have no control over the car steering. Also, they cross thread one of my lug nut which I had to break off with a breaker bar. So now, instead of 5, I have 4 lug nuts on one rim. Maybe I drew the bad luck straw that day.
This is probably the best tire place I have had the pleasure of having my car serviced. The staff is very pleasant even though we are staring down a hurricane. Josh and Steve need a raise. Seamlessly the saved my whole day by ensuring my vehicle will be operational post storm and even helped me locate a generator should the power in my house failed. I very satisfied with the service will definitely make this my mechanic of choice.
Josh is awesome! Hes always willing to go above and beyond when helping me get tires for my BMW 435i. Ive been working with him for a little over a year and havent had a bad experience. The staff is great as well! I would recommend this location to anyone who is looking for a good deal on brand name tires.
I had to bring in my company vehicle, and Marco was able to accommodate within a half hour. He was very informative and friendly. I was very surprised at how well the service and price value were. Will definitely go back again.
My wife brought her new car in to get a nail removed out the back tire, in which they came and showed my wife the nail in tire. They recommended a new tire, in which we purchased. Two weeks later, the same tire went flat. Took the car to the dealership only to find out they never sold us a new tire, they just fixed the old one and charged us for a new tire. I will definitely not be returning to them for tire services.
I recently went to change my tires for my vehicle. I received the best service. The worker, Josh, made the process very simple. I was able to get my tires fixed the same day with little wait time. I was also provided with options which met all my needs. He was able to diagnose different issues with my car I was unaware about and provided me with a quote at an affordable rate. I will definitely recommend this business to family and friends. This will be my new to go location. Thanks again !
The workers named John and Josh is VERY polite, very helpful and very funny. Would definitely recommend this place. Would definitely come again for sure. Would look at your car quickly to help with your car problems and good pricing with everything. Quick to replace my tires the next morning, especially since I came the night before. Thank you so much, John and Josh!! 🙂
I tried this shop because it’s close to my house. What I found was a very friendly group of guys and very dedicated to customer service. My car needed work and they took care of it very well and quickly. My thanks to Joshua and his assistant manager Markus! You guys are doing a great job and have made me a repeat customer!
Honest, fast service, and knowledge.
Marcus and team are always great. Visit Tire Choice if you want professional automotive service and repairs.
I visited John/ Tire Choice- Town Center Blvd. today to have my cars brakes inspected. I felt he was very honest with his assessment as well his recommendations. I received my estimate in a timely manner and the car was ready for pick up within the time he quoted me. The office and shop are very clean and John is very knowledgeable and friendly. Tire Choice will now be servicing my car from now on. Terrific customer service!
Christian and Marcus were so awesome! They got me in and out in 25 minutes as promised. I always come to get my oil changed and they provide an inspection and recommendations to keep my car in good shape. Thank you!
I came to this shop with an almost flat tire, no appointment and less than an hour until close and the guys got me in with no problem. Super friendly and the service was quick! Will definitely be back for any other tire needs.
I showed up 7 a.m in the morning with a flat tire and they got me back on the road quickly. Very friendly staff and nice waiting area that I didnt need much. They do more then tire service, it is a full service shop.
A little disappointed that they couldnt work on my car today because they was no one there that could do mechanical work. Why open on Sunday if one of the services that you offer during week isnt offered on Sunday? Thats my only beef with Tire Choice otherwise Josh was very courteous and a true professional. The place wasnt pack with people. Hopefully I can give them 5 stars when my work is completed.
Excellent customer service. Josh & David were very friendly, and took great care of me. Matched their online price for my tires versus their in-store. Got the job done in an extremely timely manner, double checked things over for me, and I left feeling confident in their work. Would recommend!
All ball joints changed at front end and properly greased. Job well done. And 4) new tires (made in the USA) properly aligned and free follow-up check. Thanks guys!
The guys here were great and so polite! Their prices are very reasonable and they were so kind to work with me! They let me know the issues with my car and explained the importance of it. I will recommend everyone i know to come here!
This is an awesome auto service center at Tires Choice! The store manager, Josh Flores, was so very kind and professional! He installed my car cabin filter and did a great job! I will be back for other car services!
Went here to get tire repaired they told me tire could not be repaired because patch would be too close to side wall that a new tire would be 160. Funny how they would know that without actually taking tire off the rim!! I went to a family owned shop the next day and they took off the tire and patched it no issues. Stop trying to upsell your customers and actually take care of them. You should steer clear of this place if you want honest service!
It’s never great news when you hear you need 4 new tires while on a road trip, but Raymond at Tire Choice was super helpful. They were efficient and thorough, and got us back on the road quickly.
Went here with a coupon for 9.99 oil change with everything 14.99. great! Upon checkout paid 27.88! He said I had to fill out a credit card application to get that price. I asked him where it said that on the coupon he says it says see store for details. It didnt say that on the coupon either! I asked him to show that on the coupon. He pointed to the subject to change. I didnt have time to go somewhere else and the service was already done. So be very careful with this company! Scam all around.
Josh the service manager was awesome. Tire Choice was the only tire store in Orlando area that honored my Mr Tire warranty they took care of my tires and oil change!! This is my new Orlando tire store (just moved from Maryland). They were quick, friendly and honest! That’s hard to find in this business. People you can trustI will be back for sure !!
Out of town for a training event with my coworkers and my tires decided to have some problems! The closest place Was tire express and they blew me away with their customer service. Marcus was friendly and efficient and I couldn’t be more please with how smooth the service was at this location. I appreciate all the hard work they put into my truck! They saved the day.
The service I received was very good. They should get cable for their television. They usually have complementary coffee. The facility is very clean. They need to have someone concentrate on receiving people as they come in and not give telephone calls a higher priority than the customers who are there.
Not a friendly place. The tech who help me didn’t smile all the time. His face looks like i never want to be there working. The tech didn’t aligned right my car the first time. I have to take again time to bring my car so they can try to fix it again. The tech has to aligned my car 2 more times to get it straight and “reset the steering angle” when all this should be done the first time. Never again going to this place. Wouldn’t recommend to nobody. Thums down. I wouldn’t give no stars but it won’t let me add this without it.
Very Bad!!!! Stay away from this place!!!! Josh Flores I dont know if youre still a manager here at the store or not but let me tell you that I had the worst experience today! I am here right now and just got my two front tires. And the tech named Christian scratched my vehicle inside in the back taking out the locking mechanism for my rims. I asked to speak to a manager, owner or anyone higher up the chain and the manager refuses to talk to me. When the employee whose attending to me called him on the phone he said to just take my information and they will talk to corporate. Never took pictures of the damage and refuses to talk to me. I wasnt leaving until the manager calls me and I am still waiting. I have been here over an hour. My Jeep was done but yet the employees were too busy talking to check me out. I had to wait for over 10 minutes before they finished talkin so they could check me out. It is 7:17 p.m. and I am just leaving now when I got here over two hours ago. I had to call the Sheriffs Department just to try and get some resolution. Of course theyre sure says it is a civil matter and theres nothing they can do but at least the sheriff Scott the employees to give me the name of the one and only assistant manager. They refuse to give me the phone number to corporate or even the name of the store manager. What kind of business does this to a customer that has spent over $700 in two months with them.2 Months ago.Very friendly and professional. Josh Flores was extremely patient, informative, professional and super friendly. Great service!! Thank you so much!!!
Very experienced and friendly.
Customer service was great! The service manager Josh kept me up to date with the service and the prices were reasonable. The mechanic found the issue to my car and fixed it definitely will refer this place.
Yo I came here once for an oil change and everything went well. Then today, I came for a tire change. I called up pep boys and good year to see what the prices were like and one was 170, the other was 140, both after installation fees. These guys did it for $110 ! Not only that, they also had a free BBQ for customer appreciation, I love this place. Id definitely recommend this shop to anybody.
I was in a jam with my tire. I went to two other shops they were either closed or about to close, and they didn’t want to take care of me. I called tire choice and the person that picked up was very friendly. Told him my tire issue and he said come now we take care of it right away. Jeff took care of me as soon as I came in, their customer service is excellent!!
The Tire Choice was so helpful. They were running a free flat repair special this month so I was able to get my flat repaired. Joshua even fit us in 30 minutes before closing! Excellent service!
Tires were low on air, Josh helped out super quick even found a nail in one of the tires. Thanks again.
Service is great! Marcus was very Professional, accommodating, honest and friendly. I could always rely and trust Marcus. Neo and the rest of the guys . From Paul C.
The Ignition Coils installed in my vehicle failed twice. Before my third trip back I stopped at the auto parts store Tire Choice purchased the parts from and had a diagnostic which showed a misfire on cylinder 4 which was the spot the replacement was in. By then they had replaced the coils but with the same brand part from the same auto part store.The manager became obviously frustrated I had returned with the same issue. However he agreed to check the coil. He then told me their diagnostic wasnt showing a misfire and the check engine light had magically gone off. He saif It must be a different issue not their coils. That is when I told him I just had it diagnosed at the parts store where the part was purchased and their scan showed a misfire on cylinder 4. He became even more frustrated so I ask for a refund since the part were warranted and one had failed once and the other failed twice. He said OK ill check with my general manager, we even gave you free labor (yes, the general manager was in the store when I went in to purchase tires and offered me free labor and I accepted his offer), then he said while Im waiting for him to get back to me I m going to have my mechanic go over everything. This time he come back in with a smirk and said, Its not our part the #4 spark plug is cross threaded, we cant even get it out. Thats whats causing your misfire! Because that was not believable I left, went to another shop and watched the mechanic pull all 4 plugs and put them back. The mechanic wrote up all 4 plugs are good but the vehicle is missing oil. Tire Choice had changed my oil 01/29/19 and my vehicle had only been driven 2k miles since the oil changed. The oil line was at the bottom of the dipstick. I then go home, I call The Tire Choice Manager to tell him I watched the mechanic check my spark plugs and all 4 are good. He replied, look, I will order you a genuine toyota coil, it will be here tomorrow, Ill call you! THEN HE HUNG UP ON ME!! When I went to get the 1 replacement coil he installed it but notated my receipt, CUSTOMER KEEPS COMING IN FOR IGNITION COIL ISSUES EVERY TIME ON ARRIVE THERE IS NO ISSUE. I signed the receipt since he had replaced the misfiring cheap coil It doesnt matter that he put a false notation into their system. I leave, pick up oil and when I raise my hood the engine cover wasnt on properly for the second time. Thats when I noticed they broke both brackets.
I have to say, both Josh and John absolutely saved my family vacation by quickly and professionally fixing my poor Durango. They took care of me on a Sunday afternoon at that when most other places were closed.Hands down, this place has great staff and leadership. Just how a successful company should be run.Very clean store that you can tell the staff take there time to clean.Josh/John, thanks again for helping my Durango with wheel bearing issue. I hope you are forwarded this message. Doing your job is one thing, but truly caring and going above is another.
Josh and John over at Tire Choice are awesome! Fast and friendly service for unbeatable prices! I will definitely be bringing all of my familys vehicle here for service.
Driving from Atlanta to Key West, my car starting shaking like crazy when I hit the turnpike - I googled tire places and Tire Choicein Orlando came up. I called Joshua and he said he could get me in fast. He checked out the car, found the problem, and his team had me back on the road in less than an hour. Courteous, communicative, personable, everyone at Tire Choice was great, and I got to Key West just 1 hour later than me original eta. Thank you Josh and crew!
The assistant manager Josh was very helpful in educating my mother-in-law and helping her with her the tire maintenance on her vehicle. Would highly recommend and will definitely be back again. Thanks Josh!
I came in to this shop for a quick, and efficient tire repair and they gave me just that. I was offered drinks by Josh Flores and the service was outstanding. Thank you tire choice!
Joshua and marcus took car of my car & they did amazing, fast & ready only a few hours later. very respectful & kind. i definitely recommend to go here than any other car shop.
Exceptional service! Had a bolt in me tire and I was loosing air slowly. Called The Tire Choice 15 minutes before closing time and a gentleman by the name of Josh picked up the phone. I explained my situation and he said come on down ! Really ? I was surprised since they had so little time left before closing time. I went and they patched the tire for me even though it was past closing time. Wow ! Amazing service ! Will bring cars here from now on. Definitely Recommended ! Thank You Josh and Technician !
Quick courteous service this is my second time going back thanks guys did great
The staff here is awesome . Place is super clean, they’ve got Netflix and Hulu for the kids . All brand new equipment in the shop . I’ve seen all types of cars here . I personally recommend this place to everyone and anyone . Great work, reasonable prices . My go to spot now !!! & they literally mean “TOTAL CAR CARE”
Tires choice is the best! Hands down they are all about customer service and making us happy! Josh is one of the managers and he accommodated my last min car emergency! THANK U JOSH
Joshua and Jack are the most beautiful gentleman you could ever meet, they not only change my oil, they checked all of my fluids and my fuses. They give an #1 service with a smile. So if you want to be treated right come on over to the tire choice at 255 E. Town center Blvd in Orlando.
Since this shop is only a five min drive from home it’s super convenient and not as pricey as other places. Every time I call with questions they don’t hesitate to help and always provide friendly service when I do come in to get my tires patched up (: Josh is super awesome and has one of the best customer service approaches I’ve yet to see anywhere else, would recommend this place to anyone I know without a doubt (:
Wheels at a very good price and the workers got the job done really quick. Shoutout to one of their managers, Joshua Flores, who really went out of his way to help me change my back tire when it practically blew out. This place is 5 star deserving.
Fantastic service, quick and efficient. Josh definitely helped me out and I will be back for sure
Joshua the manager took care of me and my car . Thank you so much recommend all my friends to come here for any service .
Excellent service. Thanks Josh Flores for your help and good services. God bless you
My brakes stopped working a month ago. I took my car to repair the brakes to this store. They changed some pieces and I paid more than $ 2,200 offering total guarantee that it would work perfect. Now my brakes do not give me confidence, because I have to press the pedal all the way to the end to get response from the brake system, and sometimes I have to press the pedal twice to get a response from the brakes. I went for warranty, they checked and adjusted and the brakes are still malfunctioning (I do not trust my brakes). I do not trust the brake repair that was done to my car and now I can not drive and brake my car safely. My car brakes but not in the proper way.
Great prompt servíce, helpful and honest staff.
Was great service found out there wasn’t a issue and the team at tire choice Orlando really helped out and helped me check my tire pressure and gave me the tire pressure checker itself. Josh helped me out a lot I recommend you come to him, for great service.
Josh Flores and team do a great job always. Plaice is clean and provides great customer service.
I have to buy 4 new tire for my car and they did all the new tire just in 30 min
My husband and I took our car in today to check on a light that was popping up and these professional, friendly, and helpful gentleman (David Dies & John) were able to diagnose and fix the problem under an hour. Excellent costumer service. We will definitely be going back.
Top notch service! Was here last Friday and Joshua took care of me right before closing. I was in a real bind and needed my tire mounted for a long trip. I was very impressed by Joshua and the mechanic. Thank you!
Incredibly pleasant experience from start to finish and on a Sunday at that! Thank you Joshua Flores for your professionalism and patience in working with me on my purchase!So glad you guys are here!-D. Ramirez
Needed a break overhaul. I was embarrassed about the shape my car was in and the staff made me feel comfortable. They showed me what needed to be done and were able to do it same day. It was going to be a few hours so I let them know I was going to Uber to my home and do the same back. My home was less than 5 miles away and the manager was kind enough to give me a ride home and a pickup when my car was done. Amazing service that I reccomend this shop to my friends.
Staff was very nice and took great care of my car! 10/10 recommend.
Been going here since it opened. Today my car had an alarm going off (something left over by another company who messed up) and Joshua was able to jump into action and save the day! We were in and out incredibly quickly (less than half an hour). Honestly you cant best the prices and service.
Excellent Josh the service manager was very knowledgeable and saved us money. I was told the side mirror setup had to be replaced elsewhere and he fixed it. Will definitely return here.
Truly Exceptional customer service! I came in due to a nail in my tire. The service manager Joshua immediately brought the car around back. As I watched Terell fix my tire he was professional, and courteous and knew exactly what to do. The garage was neat cleans and well organized. The process was speedy and the customer service was beyond expectations. Thank you guys!!! #givethemaraise
They were really amazing. I didnt have an appointment but they were super efficient and accommodating. Thank you Joshua, David & little John. I will be back
Very friendly and clean establishment, came in with no appointment and they had no issues getting me in and taken care of. Joshua and Steve were very helpful, will come back again.
My wife found cheap tires they were advertising online, but then fed some story about having to have to order the tires and make us wait even longer. The bait and switch is not very nice.
Come in for my appointment and Jeff take care of me, my brakes where in really bad shape and he did everything he could to make sure I got home safe. Thank you Jeff and the tire choice team for taking good care of me..
Took our car to tire choice for an overheating issue before Thanksgiving, manager stated the hose was broken which we can clearly see & that the hose needed to be ordered & replaced. Left the car at tire choice until the hose came in to change it out. Tire choice also decided to do an oil change because they thought it was needed. paid over $400 for the work, & TWO DAYS after the car was picked up, still had an overheating issue. Now they stated they cant work on a Hybrid vehicle even though they just worked on the hybrid car. Told us to take the car to the Hyundai dealership who now states the engine must be replaced which costs over $8000. Tire choice cleared the engine as being OK per the paperwork they gave along with the receipt, especially after doing an oil change on it but denied the claim to replace the engine after a mechanic at TIRE CHOICE was the one who worked on the car & stated everything was working fine at the time of pickup.
Excellent service, if u have any issues I recommend this place for sure!
Great customer service from the team here at Tire Choice. Josh and David was very helpful and provided excellent customer service. Keep up the great job!
NEEDED a new tire and needed it today. With only 15 minutes left until the close of business, Josh did what he could by finding the right tires and having them installed in no time at all. Great customer service and even though is was almost closing time, he still maintained a professional and positive attitude.
This place is awesome, Joshua took care of me quick. All the guys were really friendly and very clean. Definitely recommend them for sure.
Excellent customer service and very professional staff. My car was in great hands with my oil change, and brakes. Im definetly coming back!
Very nice staff, and nice installations. Good prices, and farelly quick for the amount of people in here today. I definitely will come back
They saved my life again. They took me as a walk in on Sunday morning they changed my tires and advise me everything i need. This has happend on two different Sunday Excellent services thank you guys
This place was fantastic! David the assistant manager was so helpful and Joshua got my truck in right away and the technician Kevin went above and beyond. Service was super. Highly recommend this location.
Joshua took care of my VOlKSWAGEN gave me awesome fast service . Customer service was excellent as well I would definitely recommend to all of my friends . Thank you very much tire choice . I will be getting all my future repairs done here instead of the dealership for now on!