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Fast Lane Automotive
6650 Hoffner Ave ste c, Orlando, FL 32822, United States
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Fast Lane Automotive
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Br
Review №1

Excellent family owned business. They are honest and prices are reasonable. Service is quick and the waiting room is the nicest auto waiting room I have seen. No high pressure sales tactics either. They really are interested in long term customers and not pulling a fast one on you for a quick buck, like some mechanics . Highly recommend!

Da
Review №2

ALEX AND HIS TEAM DID A GREAT JOB. Turned out that I needed a new engine. I checked with my out of state mechanic who said all the facts lined up and it was a good price. Also got new brakes. A big job, but happy with the communication, speed and quality. Glad I found them! Dave S.

ja
Review №3

We literally returned home from a month in Europe and our car wouldn’t start in Orlando airport at Midnight. We live 3 hours from Orlando ! Some jerk charged us $80 for a jump start and it was the alternator. The next morning Robbie and Alex came to our rescue. It was a team effort. They coordinated getting the car out of the parking garage, ordering the parts, helping us return the rent a car etc. So professional, kind and honest.We appreciate there great work and reasonable pricing. They are also”GREAT” guys. They ended the nightmare

Ch
Review №4

They are very courteous and very professional. The prices are fair and I am very happy with the results. They even gave me a loaner car to get to work. I highly recommend them.

Je
Review №5

A good shop can be hard to find, but these guys are great. I brought my car to them after another shop had made my issues worse. They fit me in, explained the error from the other shop, and fixed it free of charge. They earned my trust and had me immediately coming back. Since then I have gone back to them essentially looking for issues with my car because of a shake and squeaking brakes. They easily could have convinced me to replace multiple things. Instead they told me that the brakes are still good, and gave my wheels a through balance. All of this showed me once again that they are extremely thorough and honest, they’ll never charge you a cent that you don’t absolutely need to pay. Best shop I’ve found in the area by far!

Me
Review №6

Fast lane was awesome to work with.I originally went in a couple weeks ago to get an oil change cause I got one of their fliers in the mail and so glad I did. I went back to them this last time for a new tire. Was able to text the guys in the office to ask about prices and set up my appointment, it was so simple and easy. They were able to fit me in the next day, which was quicker than my reg tire place and they had my tire for $20 cheaper!! So happy I went with them!!

La
Review №7

I googled the name of the automobile repair place I usually go to, but it brought up fast lane automotive- Tried again, brought up the phone number for Fastlane automotive… I figured that was a sign, I was supposed to Use Fast Lane Automotive. Gave them a call, they were able to take me right then. So conveniently located, so personable (Alex & Ari) and very prompt. I will be using them for my automotive needs in the future for sure! Reasonably priced too!!

Al
Review №8

I have had great experiences at this auto repair shop. The people who work here are very polite and professional. They take their time to explain and show you any problems they find. Also their waiting area is awesome!

Sa
Review №9

New to the area and came here for an oil change. Staff was extremely friendly & professional! They brought to my attention what else was needed to be repaired and explained everything. I did not feel pressured to add on more services. Will go back again and would highly recommend! Great first experience!

Em
Review №10

Fast Lane was recommended to me by a former co worker. They’re right down the street from me so I took my car to them for general repairs and a tune up. They were able help repair what needed to be fixed. They did a great job. I’ve taken my car back a few times after this for an AC issue and an oil change. Always great work and they’re super nice. Thanks!

Ty
Review №11

Won’t take my car anywhere else. I love these guys. You can always trust your car will be well taken care of. One of the best in town. Alex and Robbie are great guys and will make sure your needs are met👍🏿

Ni
Review №12

Everyone there was super friendly and knowledgeable! They took the time to show me what was wrong and why it needed fixed. It was fixed same day and they even offered free use of an Uber. Will definitely use again.

Jo
Review №13

Wow! Brought my vehicle in for an engine light. They took it in instantly and cleared the code. It was a voltage thing. Nothing serious. They didnt even charge me for the code check. No charge! This kind of service never happens. To me at least. Thank you Fast Lane. You have me as a future customer. Take your vehicle to these kind folks.

Ma
Review №14

Ive been going to Fast Lane since I moved to the area in 2018, and they are a really stand up shop. They explain everything they diagnose very clearly, present options and priorities, are never pushy, and are very reliable. Great guys who do great work.

Cu
Review №15

Making an appointment was easy. The shop is clean. The car was completed on time. The price was reasonable. It was worth it to spend a little more.

ro
Review №16

I just moved from California and this is the best experience Ive ever had because ever since I came in without even having to go to the shop they came picked up my car took it over there took care of the transmission found out that it was still under warranty got me the best deal I could have ever gotten and the service was impeccable. My to go to guy was Alex this guy I dont even know how to describe the service he gave because I did not do anythingHands down the place to go even if its European vehicle

Fr
Review №17

I will always bring all of my cars to this business, they are always nice and professional, they treat everyone with respect and are honest and will always show you what needs to be done instead of trying to pull one over on you like other places.

De
Review №18

I just moved to FL from CA & was in a small car accident that my insurance did not want to take care of because it happend out of state, called Fast Lane Automobile & they took care of the issue withing 24hrs.. they have great customer service I highly recommend. This place is awesome!!!

Lu
Review №19

Always a pleasant experience with the crew at Fast Lane Automotive. I highly recommend their service. They meet your needs. I give them 10 stars ⭐️…

Wa
Review №20

Everything was very professional and quick. I got all I need done in one day. If I every have another problem i’ll be sure to go back

Al
Review №21

I very recommend Fast Lane Automotive. They are always very professional and fix everything quick and with a high quality service. This time I was happily surprised with a new team member that speaks perfectly three languages to attend the customers. Ariel did a great job and has improved even more my admiration for the company.

Ro
Review №22

When I arrived they immediately test-drove my vehicle..pinpointed the problem.. then immediately ordered and began the work needed.. in less than 4 hours total I was back on the road and extremely pleased with their timely and quality work ! I am now in a 13 yr old vehicle that rides like new!!!

Fl
Review №23

Hands down best car experience Ive ever hade everyone was super friendly as soon as I walked into the door the lobby is packed with food water and wifi for your wait. when I came to the shop and was actually just getting out of urgent care and was really down on rent money so I couldnt afford a full synthetic oil change but they gave me one anyway by accident when I told the owner what had happened and that I really couldnt afford it the owner paid for my service in full. They have no idea how much of a blessing that was to me that day and how much stress they took off of me. You definitely made lifelong customer.

Bo
Review №24

Professional staff. The team was able to diagnose the issue in a timely manner and gave me communication throughout. The technicians care and make sure the job is done right. Would highly recommend.

Sa
Review №25

When my car started acting up I needed to get in somewhere fast. Alex was so kind and got the car in the same day. Gave me regular updates and was friendly. We will be using them for our future needs

Ni
Review №26

I am new to the Orlando area. Had some major car trouble. These guys fixed my vehicle in a timely manner and made sure I had transportation while being fixed. The most amazing part is they actually did a follow up with me after. I would highly recommend fast lane auto

Am
Review №27

Friendly and honest! I don’t trust anyone else with my car. 10/10 recommend!

Ma
Review №28

Excellent customer service! The staff were helpful and professional and I received top notch service. My car was in and out in no time! Even the waiting area was pleasant, clean, quiet, and filled with snacks. Excellent experience all around. I highly recommend this business!

G
Review №29

Transparent company, top notch inspection presentation via a link in text message.. with pics! Who else does that? All issues they found were verified to be true and corroborated by past inspections.

Ra
Review №30

I just want to commend Fast Lane Automotive (FLA) for their quick, total, and fair treatment of me on my Ford Escape A/C system. The speed in diagnosing the problem, the accuracy, and unbelievably fair pricing of their service was completely unexpected. FLA will be my automotive service team from here on out. Thank you Alex!

Ra
Review №31

Super impressed with location, ambience, and customer service!!I will recommend to everyone that conversation permits!I believe I will be needing alternator & Batteries here soon. I will now be a repeat customer in the feature!! Now I can see why everything is to a level of excellence in this establishment. 👍🏼💪🏼💯

me
Review №32

Fast lane automotive showed an excellent service in fixing my truck with insufficient computer input during the first diagnosis, it was quickly rectified the second time and I’m quite satisfied with the result.

T
Review №33

Very professional, friendly, courteous and efficient. My experience from the beginning was amazing. The work was done in a timely manner. The facilities including bathroom and waiting room were amazingly clean with snacks and drinks supplied. I would highly recommend Fast Lane Automotive to anyone looking for quality work!

Ja
Review №34

Been a customer for a couple years now. Great customer service. Reasonable pricing. I don’t take my cars anywhere else.

We
Review №35

Always good service. Good people. Honest work.

Mi
Review №36

This place is exceptional. Professionalism every time. Hard to find a place that offers knowledge ethics and good workmen ship. Totally trust them to work on my vehicle.

Qu
Review №37

I took my BRAND NEW car here a few days ago for an oil change. Upon leaving my appointment, I noticed a weird smell on my way home. When arriving home, I contacted this place but they were closed at the time. I decided to take things under my own wing and opened my hood to find oil spilled everywhere. See photos below. I took my car in the next day and they guy cleaned it up for me and his excuse was that they were understaffed and rushing. Anyhow, they offered no compensation for their wrong doings. Let alone I spent over a thousand dollars here to fix a car that wasn’t able to be fixed last winter. I refuse to take any of my vehicles here. The guys expressed no concern or sympathy for a huge mistake that could have or eventually resulted in further damage to my car and even potentially me. I would not recommend this place to no one.

li
Review №38

I took my car here because I needed an oil change and the last time I had brought it in they said there was a small leak. This time when I brought it in there was a lot of repairs they mentioned being urgent. I told them I could only afford to pay for the oil change and leak at that time which was around $1100. I then took it to a family friend of my coworker who explained to me that they didn’t fix my oil leak (which I noticed after still seeing puddles forming under my car) and that instead they had “bandaged it” by using a ten dollar part and not fixing the actual issue - a dented oil pan. They didn’t do the oil change either. Currently trying to speak with a lawyer and file a complaint with the better business bureau to figure out my options. My coworkers friend tried to reason with them to get my money back and they are not complying. Would never recommend this place to even my worst enemies. They will flat out lie to your face and charge you for services not rendered.Update: I spoke with Alex. He was very nice and apologetic. He gave me about half of my money back. I’m glad I only paid a little over 500 for the band aid they provided. Ultimately being nice isn’t enough to change my view. Too many items were missed and a full refund wasn’t issued even though I still have to go pay for the broken seal now too. I still do not recommend but at least they were nice about their mistakes.

Ta
Review №39

Alex Accommodated me on a Saturday morning with no appointment and got me a ride home and back to the shop while the repair was being done. They were great, I will definitely be visiting them again in the future.

Cu
Review №40

Good shop. Friendly service. Reasonable prices.

Ro
Review №41

Fast Lane Automotive is the best experience we have ever had with with car maintenance and repair. Carlos and his whole team are professional and stand by their work. Highly recommended!

De
Review №42

Very easy to make an appointment online. Went in for an oil change, very quick and easy. Staff was friendly, I will be back the next time my car needs service!

Ma
Review №43

The Fast Lane Automotive people were fantastic to work with. They showed me what was wrong and explained to me why it was wrong. Also they did not upsell me on things I did not need. They take the best care of their customers.

Ba
Review №44

Very professional and took me at my appointment time. Will definitely be using them again.

Cr
Review №45

Took our project 2002 Mustang GT to get an oil pan gasket replaced that was leaking. Robbie and Alex were great to deal with and really took the time to fix it correctly ! Car runs like its new even though it has a 160k miles. Will definitely take my vehicles here going forward...thanks again

Da
Review №46

Very honest workers. Great place to wait for my car

Ra
Review №47

Today was my first visit to Fast Lane Automotive after a disastrous visit to my dealership. I cannot say enough good things about my visit. An employee opened the door immediately upon my arrival, and I was helped with seconds of arriving. The process for my oil change, air filters, and brake fluid replacement was explained clearly and efficiently. The waiting area was clean, cool, and well stocked with coffee, snacks, fast WiFi, and clean bathrooms. The cost was extremely competitive for area shops. This is now my shop of choice for all my automotive needs!

Wa
Review №48

Fast Lane its a family business and you can find extraordinary customer service. The locals always clean. I choose this compAny for my car issues.They offer full service.

K
Review №49

This place is the Greatest! I highly recommend this place. The guys make you feel like family, they are all so polite and understanding. I’ve been coming to this shop for over a year now and I’ve never been back for the same issue. They have competitive prices and multiple discounts and ways to help you drop the prices even lower! They have a wheel you can spin to save on your next visit and also mail you discount offers in the mail as well. They have a rewards program and a referral program! They even have a easy approval financing program to help you pay for your repairs! Their place is very clean including the bathroom which means a lot for us women. They also have light refreshments, a tv and USB outlets and WiFi! They currently have an A+ Rating with the BBB. And to top it all off, they perform a complimentary auto check to let you know if anything else is wrong with your car and send you a full report on your car to your phone for free!

An
Review №50

I went in for an oil change very skeptical because last time I went to an oil change place they broke my oil pan screw on another car. From the moment I walked in they were friendly and not pushy. I have been to places where if they find sometjing wrong with your car they make you feel obligated to use them for repairs. These guys sent me a link through text for the diagnostics that they ran while doing my oil change which to be honest I did not expect. I logged onto the link and there was photos! They were honest about what needed to be done and sure enough I knew they are the real deal. I will be back to get the issues fixed because I believe in paying for good labor,great warranty, and not feeling bullied into repairs. I will be bringing my husbands car in next. Thanks guys!

S
Review №51

I highly recommend this place. Very Clean!! Got me in and out in a timely manner. Very helpful in what else my car needed. Very reasonably priced. They DO take care of their customers!

Mi
Review №52

So much for upfront pricing. The bill i got was a hundred more than the quote. My adventure began when I brought my daughters RAV 4 in for a squealing noise. The first mechanic recommended replacing the serpentine belt. He went into mumbo-jumbo car-talk claiming to show signs of wear. I agreed to the repair. Then, when the car was in their clutches they found a more expensive repair - the alternator. A second mechanic pronounced the serpentine belt as relatively new and claimed the alternator bearing was about to go. He quoted a price about a hundred below what I paid. I gave these guys a shot, hoping they werent another rip-off auto repair shop. I was disappointed. They wont be seeing me again.I want to dispute the owners rebuttal below. The first mechanic presented the state of the serpentine belt to me as if it were highly worn. He pointed to lines in the belt as signs of wear in a tone suggesting belt failure was imminent. Later after discovering a more expensive repair in replacing the alternator, a second mechanic described the serpentine as fairly new and in good shape. This coupled with the final price flim-flam placed them with the rest of those who inflate repairs. Dont go there. Get written estimates. Ask for return of old replaced parts.

Je
Review №53

The staff is AMAZING! Robby, Alex, and Neil are personable and go the extra mile! I trust this team wholeheartedly and will not take my Durango anywhere else! They earned a Christmas card from me...lol

Vi
Review №54

We just moved back into town from Brevard County. We had a great shop out there and finding another reliable place to take both of our cars was something we were stressed about. Luckily, we found Alex and the crew at Fast Lane Automotive. They were friendly and professional. I have an extended warranty and will gladly bring my car here for any future repairs or general maintenance.

Ne
Review №55

I came here for transmission and brakes for my G35. Alex was really professional and they did a really good job and car is running better than it has ever ran. They were honest and very good to do business with.

Su
Review №56

Absolutely wonderful team to work with. They are respectful of your time and are very professional in their approach. I was given a detailed estimate of the work to be done, and it did not change. Very pleased with the outcome and this is my new go to place for auto repairs and maintenance.

Mi
Review №57

They were fast, thorough and took the time to hear my concerns. This is the honest auto shop that people dream of. Great staff, great Service, great price.

Cy
Review №58

Friendly staff and the work was performed in a timely fashion. l like that the facilities are clean as well. Ive waited in some businesses where I felt like I was on the shop floor, it was dirty and smelled of grease and oil. The front area is clean and welcoming

je
Review №59

Excellent & timely service. The entire crew will help you and if they happen to fall behind they call enterprise I set you up with a rental. The price is right as well. Couldn’t be happier with their service.

ad
Review №60

Everything you need..great deals

Da
Review №61

Im new to the area and needed rapid service after my brakes started making bad noises. After a Google search, I chose Fast Lane based on location and reviews. I called and was happy to be able to come in same day instead of waiting for an appointment.I thought I was going to need new front and rear brakes but the technician showed me only the front needed replacement. That saved me hundreds of dollars they could have charged me. I also got an oil change and vehicle inspection while there because it was cheaper than going to a chain shop.I was impressed they sent me a complete inspection report with photos by text so I could see everything and have a virtual record. And they completed the work fast.This will be my first stop for any additional service I need. Thank you, Fast Lane!

Au
Review №62

Great service .. Went for second opinion and was impressed. Waiting room is super nice and didnt keep me waiting long plus I got a text with pictures and all my car information with recommendations !

Co
Review №63

This place is a really good auto mechanic shop. They have good prices. Everyone is really nice and welcoming. I dont go anywhere else for my car, everytime i need an oil change i come here its only 30 bucks for non synthetic wheeled cars. My go too!!!

Gl
Review №64

Fast lane team was very professional and willing to go above and beyond for their clients. I had to take the truck to Miami and they offered to have the work done the same day and work overtime to get it done. They were very transparent with the issues and solutions to get the van fixed. The end result, I was able to make it back to Miami with no worries.

Ha
Review №65

Friendly and trustworthy staff, would absolutely recommend to anyone in the area!

Ly
Review №66

I own a marketing company, and had crazy deadlines to meet. They got me in as quick as possible, diagnosed the issue correctly, and even gave me a courtesy car to use while I was taking care of business. Car runs better than it did before!

Ch
Review №67

I called about problems I was having with my car and Fast Lane was able to get my car in and fix it the same day. The problem was explained clearly and I was given a very fair price. In addition, Alex was very friendly, professional, and helpful. I will definitely be returning and recommending Fast Lane to others!

Jo
Review №68

If Fastlane Auto didn’t diagnose my car’s problem, both my wife and I might have been killed. I had serious issues with my tires and actually had a blowout on the way for repairs. If I was on the highway, it would be lights out. This company is the first one ever to do a “quality check”-when a different mechanic makes sure the job was done right. I HIGHLY RECOMMEND FastLane for your car needs. I lived in NY and I had to move to Florida to find a great mechanic. 5 STARS. Ask for Robbie but anyone there are willing to help.

Ky
Review №69

I rate Fast Lane Automotive for the following reasons. 1) Very professional service. The team was always straight forward and courteous with me. 2) Stays true to quotes. The quote they gave me before the work is exactly what I paid, even though they had to spend some extra time on the car. 3) Above and beyond, the team really went out of their way to help me out with a hard fix. 4) Clean business environment. If you are waiting for someone to pick you up or for the car to be fixed, the facility itself has great accommodations from small snack, coffee, a large room with TV and childs play spot.Thank you for fixing my car.

Sa
Review №70

Had an 11am appt for a oil change and was out the door by 11:25! Super fast and very pleasant staff!

Ph
Review №71

I was from out of town and my vehicle needed a oil change and I call them and told me to come on in now and we have me out within the hour and I was in and out in less than 45 minutes and there customer service was 5 stars plus more and if I do come back this way and require and maintence on my vehicle and that where I be going and they will have my business from here and in the future.

Cy
Review №72

Fastlane Automotive, Orlando Florida did several repairs to my Suzuki. RackI am very lucky I went to Fastlane Automotive, Orlando Florida. Safety first! I went to Fastlane with something leaking fluid under my Suzuki Vitara and they found my rack and pinions were really bad. When steering it made a loud noise and felt funny like it was the power steering pump. I did not have the funds to fix it so they got me approved for financing through Auto Pass for Tire & Service Centers. Since then they have fixed many other issues. My vehicle only has 116,000 with so many things wrong with it. Replaced the motor mounts, rack & pinions, radiator, belts, hoses, the belt guide (clutch was bad), fixed front brakes, serviced the AC, and fixed oil leak from oil pan (putting dye in it to make sure their were no more leaks anywhere), and serviced battery.Thank You, Fastlane Automotive for helping me. Alex, the mechanics, and others thank you. Truly pleased with the customer service received from you all. From: Cindy Retherford

Fo
Review №73

Was there for 4 and a half hours even though I had an appointment. They did a good job but if this is how long things take with an appointment Id recommend you try another place.

Ci
Review №74

Very courteous and professional.

Ro
Review №75

There’s a reason their rating is 4.7; such good customer care 👌🏼. If there’s a problem they didn’t catch, they’ll take responsibility for it. They dont try to force you to fix things by scaring you. They even make oil change free for health care workers!

Ja
Review №76

These guys rock. I always get a diagnosis prior to going to a shop and check parts prices prior to even stepping foot in the door. I was quoted a very reasonable price and the work and timeline was superb. Highly recommend, I’ll be coming back here for sure.

Ch
Review №77

I appreciate the professionalism. They are thorough and give you detailed lists of concerns, but are honest about the urgency and they don’t pressure you into fixing things that aren’t crucial. They help with reminders when you’re due for an oil change and check up. They might be on the higher end for some service prices, but their high tech equipment and complete inspections justify the cost. I recommend Fast Lane automotive.

Th
Review №78

I waited a few weeks before writing this review because I wanted to make sure everything was working as I had problems with other shops before finding Fast Lane. I brought my car to them and they told me not to worry that they would find it.It took a little time to diagnose the issue as the previous shop miss a few things along the way. Alex kept me informed during the entire process.The good news to report is not only did they fix my car...Its never run better!!Great shop, great service and really great folks to work with!!Thank guys....job well done!!

Aa
Review №79

All I have to say is Alex did an amazing job! He worked with me and really helped me out on my A/C repair. You can really tell he cares about the customer and works with each and every one. He doesn’t know me at all but treated me like a best friend. Thank you again Alex and I highly recommend anyone to go here to have their service done!

Je
Review №80

Excellent service! I was able to schedule an appointment online and someone called me back immediately to confirm. When I had a question I was able to call the shop and they answered immediately and had an answer. My car was done when they said it would be and fixed right! The guarantee on their work was also much more extensive than I would have ever expected! Will definitely return if I ever need work done on my car.

Ch
Review №81

Great! Wonderful Solid work on car fixing that last. Free snacks. Friendly crew.

Ni
Review №82

I got more than I expected. Not only did Fast Lane do an amazing job, they finished a lot faster than I expected. They fixed a problem that the Ford dealership themselves couldnt solve. Tropical Ford had my truck for approximately 70 days and only made my truck worst. They didnt even give me a rental car until I complained that theyve had my truck for about 60 days already.. they then gave me a loaner (after the truck broke down right when they gave it back to me the first time). The best thing that Ford did for me in this transaction was give me my money back..Fast Lane tho, went above and beyond! Not only did they fix my truck in a fraction of the time that the dealership had it... they also gave me a rental car and they had exceptional customer service!!Im appreciative of this company. I am a happy customer. Thank you.

In
Review №83

My first time visiting Fast Lane Automotive and my experience was great. I brought in my Toyota Highlander for an oil change and to recharge my A/C coolant. Store manager Alex was very professional, transparent, and kept me up to date with the repairs. I’ve been driving my vehicle for a few days now and no complaints for me. Alex and his team are awesome! Highly recommend this place.

Ti
Review №84

Had ABS light on and got oil change. Got an immediate next day appointment online and waited onsite for repair to be fixed. All working good so far.

De
Review №85

Been going here for over a year or so. They’re serviced 2 of my own vehicles plus 2 of my moms cars. Never had a problem. Always timely, repairs done right the first time, they don’t viciously try to upsell you on things you don’t need, and very friendly staff. Even the mechanics will come out and joke with you. The perfect example of how a business, especially a mechanic shop, should operate.

Li
Review №86

Awesome service. Loved the friendliness of the crew. They send you a link of a full inspection of your car which I thought was pretty cool. Definitely will be back.

Ke
Review №87

I have been to this place 3 times. These guys are awesome! They work hard and get the job done professionaly. They are my go to. I never take my car to mechanics and end up doing the work myself. This is the only place that I trust. Great service, quick, clean place with a nice waiting area and the staff is super nice. They also have very fair prices.

Me
Review №88

What a wonderful group of people and extremely professional. I was well informed throughout the whole process and felt the care they have for your vehicle and you as a customer. I will definitely be taking my car back for any other services it may need.

Th
Review №89

Great customer service and follow-up.

Pa
Review №90

Word can not express how thankful I am toto this team. Robbie was exceptional and offered 5 star service. They waited on my car after hours to make sure it arrived safely and performed step by step customer service to ease my mind and explain in detail the work that needed to be done. Always hesitant to go and spend a lot of money on repairs but Fast Lane made me feel at ease with everything along the way.After a follow up call I did return for some more work and again same experience - consistence customer service is what we look for and Fast Lane has that!! Thank you.

Mo
Review №91

I do not live in Orlando, but needed to go somewhere to get my A/C fixed before making a long drive back home in the FL heat! They were very professional and even took me back and let me see under my car where it had a leak. Great service, and most importantly I never felt pressured to pay for something I didnt need. They even wrote me up an estimate to take back home to use to compare for the big issue A/C I had. If I lived around there, I would definitely take my car back to them!

Jo
Review №92

** (UNPROFESSIONAL) **Went there for an oil change after making an appointment the day before. When I arrived the person at the front was showing their coworker something on their phone laughing while I waited to be noticed. After 3 mins waiting they noticed I was there and rudely asked what I was there for. I said I had made an appointment for an oil change and they took down my info. They told me to leave my car there and It should be done in a bout an hour to an hour and a half. I asked why it would take so long for just an oil change I had made an appointment for in advance, and the rep said that’s how it always is. I said that the last place I had went only took 15 minutes (I swear I was shocked it was so quick) and asked if I could come back later when it could be done right away rather than sit around for that long. He said he’d go ask the person doing the oil change and went out back. I’m going to assume he didn’t know I could hear his conversation because the mechanic he was talking to said “if he doesn’t like it he can take his sh*t and leave”. So I just walked out after that. Not trusting a team so unprofessional with my car for that amount of time.

Ir
Review №93

To make a long story short, I came home to my car not starting and come to find out my starter went out! I immediately remembered seeing fast lane on my way home one day, called,had my car towed to them and they had my car ready first thing the next morning. You can’t put a price on good quality and the customer service is amazing! The guys were very caring and truthful. Thank you all

Ra
Review №94

Absolutely outstanding service! Robbie and Alex both were super great, they are so trustworthy he didn’t try to sell me something that I don’t need, or tell me I need to fix something that isn’t broken. Also their prices are great for oil changes. Definitely coming back for any additional services.

No
Review №95

Very polite and professional! Alex was extremely helpful.

Sa
Review №96

After two years of taking my car one day I took it for wheel alignment, after they did it they let me walk out with the wires coming out of the tire and real bad shaking while driving. No excuse, I trusted them with my car and they deceived me. If they used to be good then I guess the staff right now has different standards.

Aa
Review №97

My wife took her Toyota Camry here a couple weeks ago. We took it in only to be serviced, oil change, and fluids flushed and refilled. We didn’t have any problems going in. They contacted us and showed us a picture of the rear main seal leaking oil. And said we had slight wear on rear tires caused by the struts. They said we absolutely needed to replace rear main seal for $1600, and new struts for $1200. So $2,800 for things we had no idea we’re even issues. We took it to Yokleys in Cleremont, which we highly recommend!!! They looked at it, said struts were fine, which I agreed with, there is no bounce in the car or any sign of them going out. The rear main seal has never even dripped on our drive way, and they said just check on it in the future but for now it is just fine! Yokleys charged us $37 for checking on the car all day, and looking over everything! Great place and people. They even did a $106 A/C service, filled up refigerant, oiled compressor, all for free!THIS place tried to rip us off of 2800 hard earned dollars that would have really affected us. Caused us unneeded stress. Please take you car in for a second opinion if you use these peopleMaybe this was a one time thing, but they seemed pretty comfortable telling us we needed new struts when ours were perfectly fine!! Unacceptable!

Jo
Review №98

The customer service here is absolutely incredible and so is the work they do. Everyone is friendly and the management is far superior to any mechanic shop I’ve been to.

Di
Review №99

Love the services and prices

Ju
Review №100

My car needed an oil change, new brake pads, new tires and it would not start, the repairs were done the same day. Job well done, Ill be coming back to this location from now on.

Information
94 Photos
100 Comments
4.8 Rating
  • Address:6650 Hoffner Ave ste c, Orlando, FL 32822, United States
  • Site:https://fastlaneautomotive.net/
  • Phone:+1 321-236-9336
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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