user
Universal Service Center
5989 Turkey Lake Rd, Orlando, FL 32819, United States
Appearance
Universal Service Center
Comments
Se
Review №1

I arrived sometime after 7:30am and left at 8:30am with a new battery. What I thought the problem might be. “Hill Assist not available” idiot light on my Ford.They charged the going rate for a battery, maybe a bit more than if I used AAA, but definitely did not over charge. Some places offer free testing of the old one, but I’m not upset at the fee. The labor charge was not out of line at all. Plus, I don’t have friends or family that live near by to give me a ride home. So, they saved me a Lyft fare. I wasn’t even there long enough to try the coffee. So I’m willing to pay a little extra to have my car looked at as soon as I walked in.From Anna who answered the phone, to whoever looked at my car every one was nice and professional.They were willing to look at my car as soon as I pulled in, to see what the problem was, and whether I should just stay or find ride home. Every other place I called yesterday between 5-6pm didn’t answer, didn’t call me back (even this morning), or no way they’d look at my car within the first hour, nevermind within 5min.I have new service center.

Ch
Review №2

I have taken my autos here for over 8 years. They have always been honest, forthright, and scrupulously candid as to my needs, availability of parts and their work, time necessary to do everything. They have never failed me. My autos have been older Jags, Suburban, and Honda. I also need to add that Universal Service Center stands by their work - if for any reason there is a continued problem - they are there to fix it. Their mechanics as well as staff/admin are always courteous, informative, and helpful. Truly a great place!!!!!

Ha
Review №3

Have been a customer for many years here and wouldn’t want to go anywhere else. The staff is friendly, quick, and do an amazing job! I recommend everyone go here if they want to have their car worked on by experienced and reliable mechanics and leave with a car that’s working perfectly

Br
Review №4

Marcelo (front office) and his employees helped address a cylinder 5 misfire (bad spark plug and potentially coil) on my Toyota Sequoia. I was on a road-trip and needed a quick fix so they helped out somewhat rapidly. BUT they pushed their diagnostic fee which was ridiculous since I came in with the diagnosis and code. Plus, they recommended to change all plugs and coils when I said I didn’t want to. Very aggressive mechanics with no empathy and terrible customer service. Extremely rude and unprofessional. Do not recommend and only came here since it was closest shop.

Wi
Review №5

Thank you so much! My husband brought my car there to plug a tire that my husband thought any tire place would try to say it was too close to the edge and they would try to sell a tire. They did not and they also plugged it while my husband waited. 20 min!!!! Never ever have we ever experienced that the many times we went to Tire Kingdom on Turkey lake rd. (We only went there for convenience purposes) and never had a decent experience with wait times/aggressive upselling. So thank you thank you Universal Service Center, you absolutely are our new place to go!!! Thank you!!

Su
Review №6

Please stay away from this shop!!! My son went to have a simple valve replaced and ended up with a broken shifter which he now has to replace! The cost is around $600!! The management is rude and dishonest! They are disrespectful to customers!! I’m sure most of the reviews that are positive are fake!! Do not go to this shop!! They will break something to get you to spend more money!!! Stay away!!

An
Review №7

I just went there to get simple bulb replacement for my low beam headlights and it came to over 100$. They obnoxiously upcharge you for labor compared to other places. 50$ charge for labor and after looking at past receipts from other places only charging 20-25. None of the tools or techniques they use justify this increase of upcharge. If you’re looking for an affordable and reasonable priced mechanic. Go somewhere else. This is not your place. Found out not only did they fraudulently charge for services they claimed are completed but then proceed to leave loose parts laying around on your engine. Could have lost the parts forever and have to buy new ones due to the incompetence level of their awful staff! A month of having the lights and they already stopped working! Total rip off for spending over 100$!

An
Review №8

The team is professional and they know what are doing. The price is agreed before the service started and the timing was perfect. Thank you Universal.

De
Review №9

Such great hospitality! Helped get us back on the road same day! Thank you so much

Ch
Review №10

Good work and good value. Convenient and timely too.

Jo
Review №11

Reuben and the team gave a great deal on the work I had done. I would strongly advise you get any service done here with brakes and tires. They are honest and thorough.

Ro
Review №12

Very reliable mechanics. Did not try to sell things that you did not need.

Br
Review №13

Do yourself a favor and take your vehicle the Universal Service Center. These guys are all great. There is virtually no problem they cannot resolve. They are quick, efficient, great prices and thoroughly trustworthy. I’m a true believer and you will be too!

Ba
Review №14

These guys are the perfect no-frills and honest repair shop! I got in a little over my head trying to install a new drive belt, tensioner, and alternator into my 08 RAV4. After I had it towed to this place, they called to tell me the belt I had gotten at auto-zone was the wrong size! Luckily they had the correct sized drive belt in stock and everything was wrapped up in just a few hours. 11/10 for being so quick and for letting me drop the car off at a moments notice. Really good prices as well!

Mi
Review №15

The best auto center in Orlando, FL........Would recommend if your coming from out of town as well.

Ti
Review №16

Universal Service Center has been my go-to place for car maintenance and repair for almost 20 years! Theyve been keeping my vehicles running since my kids were in car seats - now my kids bring their own cars in for service! They are dependable, reliable, fairly priced and always willing to work with my schedule and needs. I highly recommend Universal Service Center!

Gi
Review №17

Great service as usual. Ive been taking my cars there for 17+ years and they are always professional and accommodating. Highly recommend!

Je
Review №18

Not following state COVID-19 guidelines. Rude and disrespectful person in office. Don’t recommend unless there is nowhere else to go. Over crowded lot with no space to park and risk of having an accident.

Br
Review №19

They did a good job repairing a solenoid and camshaft adjuater...although I was at the shop at 7am opening and nooone showed up to open the doors till 730. One guy told me I wouldnt make it across the street with my worn tires, just wanted to let you know I made it home safe 215 miles.

Pa
Review №20

I’ve used this shop numerous times throughout the years and absolutely trust them with any and all car issues. They’re helpful, friendly, professional, skilled, and (most importantly) honest. Gilberto is kindhearted and does well to explain any issues. Don’t hesitate to take your car there if needed. They’re great!

Bi
Review №21

Very kind people! They are fast and efficient, and perform honest, high quality work.

Mi
Review №22

I had never been to this repair shop before so when I was referred there for a problem w the seats in my Mercedes Benz E550 I was skeptical if they could solve the problem. Within a day I received a call from Ruben the owner who told me each seat needed a specific part to repair. He then fixed both seats and they now work PERFECTLY. Honesty and integrity are 2 things I value most in this world and I can assure you that they have it and Mercedes Benz of South Orlando doesn’t. Ruben charged me $701 for the repairs. I was able to source the parts cheaper from a friend in Miami which Ruben had no problem with. MB South Orlando said I needed new seat frames and rails to the tune of over $5000.00. The parts cost me $410. So for $1111 I was able to fix the car w Ruben. Such a tremendous experience w Universal. A must go if you want an honest price for honest work. The same CANNOT BE SAID ABOUT MERCEDES BENZ OF SOUTH ORLANDO.

Ch
Review №23

I got here driving with my truck just because it had a little noise and the next day they called me telling me that my truck didnt work anymore and that it could be a computer that had to be changed and it cost $ 1100, and that if I didnt fix it there I had to pay $ 99 of diagnosis, it bothered me a lot because I couldnt understand what happened, I had to tow my truck from that place, I took it somewhere else and they were more precise with the problem. What bothered me the most was that they told me that if I didnt pay the $ 99 they would tow me my truck, very rude people here.

An
Review №24

I have been taking my cars to Gilbert for almost 20 years. I trust him to do what needs to be done without adding unnecessary work. His charges are always fair. I have been disabled for some years now, and Gilbert and his team have always gone above and beyond to help me. I highly recommend this business!Now is a time when we can all help small businesses stay afloat. If you need any work on your car, I think you’ll be happy with Gilbert and his team.

ga
Review №25

As usual, Universals team diagnosed the problem with my 2004 Escalade and repaired it within hours. Flavio drove me home and Gilberto called when it was ready. Great service here and always dependable. Thats why their lot is always so full! But, somehow, they always get it done and done right!

In
Review №26

Short, no quote. 500 for a swapped distributor. 2hrs. Broken english. No explanation prior to service. Will work on your car before telling you what they plan to do. +1star for actually fixing the issue.

Fi
Review №27

Great service! I totally recommend their service. They will fix your car fast and their prices are very competitive.

Do
Review №28

We visited this garage a little over a year ago. We were about to leave a nearby resort to drive back home to Chicago and discovered we had a flat tire. They got us back on the road quickly and treated us like family. Very highly recommend!

P
Review №29

When I say this company went above and beyond, they really went ABOVE AND BEYOND! We had an unfortunate situation with our vehicle that it completely died while on our way to one of the parks. It was late on a Saturday night and no shops were open during that time. AAA gave me a hard time since I dont have a membership and after repeatedly transferring my call, I hung up. I found this gem, Universal Service Center, by using Google search. Gilbert was not only wonderful, but a savior. Got the car towed to his shop and he lend us a vehicle! Such kindness, I am still lost for words. He fixed our car and it was ready the next afternoon. Parts and labor completely reasonable. After a few weeks passed, he contacted me asking if there were any issues with the vehicle. This man really values his customers. I only wish I lived in Orlando so I could be a regular customer.

Ja
Review №30

I always use Universal Service to fix my car. I have had great service since day one and that was about three years ago. My car is older and is a Hyundai so it’s not a standard repair but all the guys there are knowledgeable, friendly, and trustworthy. I love that I can get my car fixed At a local business and keep the dollars in Orlando. But more than that, I love that I can take my car to someone I trust who will give me a reasonable price and will not trick me or swindle me.

As
Review №31

I called last minute and they managed to squeak me in for an oil change. I was in and out real fast. Everyone I encountered were kind and let me know I should get my rear brakes and tire replaced. Highly recommend.

Ba
Review №32

I have been taking my cars to Universal Service Center since the 1990s. I love these guys!!! Its not only comforting, its CRUCIAL to have knowledgeable, caring, trustworthy professionals you can depend on. I feel very well taken care of. I give them six stars!

mo
Review №33

Theyre the best ! ! Great guys that do great work!!! Ive used them for years & will continue ... Thank for all your awesome service

Me
Review №34

They are great and wont start any work until they discuss everything they find with you as well as price so there is no shock.They also follow up with a text message once the work is complete to make sure everything is still good. They do good honest work.

Ma
Review №35

Fast service, kind employees....close to home and did great work.

Th
Review №36

Great little neighborhood garage. Fair prices. Fast and dependable. We’ve been with them over 10 years and I’d give them a 90% approval rating. They’ve made a few mistakes over the years, but they made it right and besides, everyone makes mistakes now and then in their respective lines of work? I give them a thumbs up overall!

Ca
Review №37

Gilberto, Flavio and their team are outstanding! They genuinely care about the work they do and make sure you are completely satisfied, with regular follow-ups after completing the work. I have been using them for many years for all our vehicles and they have never disappointed. For instance, we had to replace tires on our daughters vehicle. They were honest with their estimate as well as the work performed and did not attempt to sell us any services they knew we did not need. In fact, when one of the tire/wheel sensors needed to be corrected, they resolved the matter without charging a fee. Need to check the air in your tires? They will gladly help you with it as well as pass along a smile! We will continue to have our cars serviced here.

Mi
Review №38

The Universal Service center has helped me greatly this year. First with brakes and then when my serpentine belt broke. Their prices were fair and at our below competition. They were not pushy with any other services. They checked up on their repairs twice to make sure I was satisfied. Excellent Service!

Gr
Review №39

These guys are Great!!! Fast and Friendly service. The got me in and back on the road quickly and even saved me a bit of money with their honest recommendations. I’m happy to have found a mechanic I can trust.. Will definitely be the first place I go when I need auto service in the future.

Bo
Review №40

The guys at Universal Service Center are amazing! They consistently have taken care of more than 5 cars Ive owned over the past 15 years so this review is far overdue.They consistently perform work quickly, thoroughly and at a reasonable price. They clearly take pride in their ability to work on almost any vehicle and almost any issues (engine, tune up, brakes, tires, front end alignments, cosmetic damage).I always recommend Universal Service Center to family and friends and wouldnt hesitate to trust them with any vehicle and problem I encounter.Thanks for being such a great local business!!!

An
Review №41

The mechanics are fast and thorough. They fixed a clinking sound that has been going on for months with my car and without me asking, they put air in my tires and fixed my tire sensor. The customer service is genuine and they made sure to follow up with a text. I felt valued as a customer. Thank you!

Je
Review №42

I always feel that the team at Universal Service Center will provide the most trustworthy, professional work for my automobile. Ive been going to them for over 20 years now and they dont disappoint.

Je
Review №43

We have been using the Universal Service Center for years. We always have Tom F. work on our cars and we have always received great service. He is knowledgeable and fixes it right the first time. We are never sold any services or parts we don’t need and we trust the recommendations. We trust that they will give us an honest estimate and do quality work.

Je
Review №44

Universal Service Center may be part of a chain but they treat you like family because of Gilbert and Flavio.

My
Review №45

Awesome service. My daughter was in a wreck while visiting Orlando. They took her at the last minute and they went above the call and made sure her vehicle was safe for her to drive back to Georgia. I left knowing these men care and love what they do. Thank you guys so much.

Ro
Review №46

I have been taking my car to Universal Service Center for several years and their service is always great. I’ve had them do everything from change my oil to repair my air conditioning and they’re always fair, efficient and friendly. I can always rely on them to have my car ready to go by the time they say it’ll be ready. I highly recommend them to anyone needing to get any kind of service done on their car.

Al
Review №47

Generously I give them 3 stars due to the job being completed. However after my experience I wont be back. Online under hours it states closes at 5pm. I called at about 12 and asked If I could come in at 2:30 to have the studs on my car replaced &The person on the phone told me to come in. When I arrived the man at the counter gave me an attitude breathing hard while Another person took my keys and said hed take care of it. When I asked how much this would cost the man said He will come and talk to you in a minute no one gave me a price; I was charged 2 hours of labor (260$) because we waited on a truck to bring 4 lug nuts in a paper bag while the staff patiently waited around doing other things. Incredible. & Id recommend having Massey come out they have a serious bug problem in the waiting area.

Sy
Review №48

Ive come to these guys twice now, once to repair my water pump and once to fix my power steering, and both times theyve been quick with repairing my car and I was back on the road within a day or two of bringing it in.The only problem I had was when I took it to get my power steering fixed, I went to pick it up and I still could barely turn my wheel. But when I took it back, they fixed the problem that day without charging me again, which was nice.Theyve also sent me texts checking in to see how my car is doing. Some people might find this annoying, but I think its nice and shows they care.

Mi
Review №49

This shop is the BEST!! Been using them for years and NEVER disappointed!! I highly recommend them to anyone for major car repairs or simple maintenance.

Ma
Review №50

The overall service was great. Not only professional service but also very helpful and informative. Would definitely recommend Universal to anyone who is looking for service for their vehicle.

Ed
Review №51

I dropped my car off on a Thursday after hours at Universal Service Center and left a request for service. I had two tires that were losing all of their air within a day. At 8:30 AM the next day I called and both tires had already been assessed, repaired and balanced with no leaks remaining. The service and price were excellent and their personnel have always been friendly. Over the years we have happily continued to use Universal Service Center for our goto service station. Ed

Te
Review №52

We’ve been taking our cars to Universal Service Center for over twenty years. Aside from being some of the nicest people around, they are extremely competent and honest. If they tell us there is a problem with our car we can believe them, and if everything checks out fine they are happy to tell us that, too. It’s so nice to have mechanics we can trust and who feel like old friends when we walk in the door.

De
Review №53

They fixed my ac. Were super thorough and did a wonderful job. They informed me of their findings and kept me updated. After I got my car they even checked in to ask me how everything was a week later. I really appreciate that kind of customer service. Will definitely take my car back here for future repair needs.

Te
Review №54

Got me in, got me out. Exceeded my expectations. And at a price I am happy with. I used them a couple of times before, and I am always happy with their work.

Ma
Review №55

I have been taking my cars to Universal Service Center for nearly twenty years! Gilberto and Flavio have never disappointed! Their prices are fair and their staff is well trained!

Jo
Review №56

Universal Service Center is ideal for my needs as well as my Sons family and, from what I hear, his in-laws too. They referred me to Universal after I moved to Florida in 2018.This would be six vehicles total. But, I will just rate my experience and it is clearly 5 of 5 stars and I have three vehicles in my household. Universal can handle all makes and they are very skilled at a reasonable price. They offer prompt service and they warranty their work. In the rare event something is not right, for me, they quickly took care of it. It gives me comfort to have found this honest and very capable automotive repair facility.

jo
Review №57

Passing through from KY to the Florida keys and had car trouble. The owner was able to get me in immediately, diagnose the problem and get me back on the road within a couple hours. Followed with a follow up text a couple days later to make sure the car was running ok. Much appreciated!

Da
Review №58

BE AWARE; They charge $100 to hook up their machine to tell you what’s wrong with your car.1) This is a FREE service at any auto parts store.2) All other repair places will waive this fee (if they even try to charge you for it in the first place) if you get the work done there.Go elsewhere.

Mi
Review №59

I have been bring my Jeep to Universal Service for years. The service has always been excellent and fairly priced. I don’t have to sit and wait for hours as I have at the dealers. The take me to my home and pick me up once the service is done. If I have any questions about anything, they have always provided the answers I need, even on recalls that I’ve had to take to the dealer. Last time I had an appointment with the dealer, I brought my Jeep in and they didn’t have the parts. It took the dealer over a week to get the parts in. I was stuck because it was a recall. This never happened at Universal. They always seem to either have the parts or be able to get them in within a couple of hours. I appreciate their courtesy, integrity, and their professionalism. Thank you Ruben, Flavio, and Ruben!

jb
Review №60

I have lived in Orlando for 16 years and have only ever used Universal Service Center. Gilbert, Flavio, Ruben, Tom and all the others are the best! They know what they are doing; are always happy to help and the prices are super fair. I have sent neighbors, clients, friend and my college interns to them and nobody ever said anything even slightly negative. I consider them to be my friends. Great shop and great guys!

ro
Review №61

I came to Orlando for a few days and noticed that my car was over heating. I immediately went online to search for car repair center and noticed a few in the area. I saw many car repairs in the area, but; decided to go with “Universal Sevice Center.”I am very glad I did!!! I brought the car in & left it for a few hours and in less then 2 hours the owner contacted me to inform me The diagnostic. I thought it was one thing but it ended up being something completely different.They were so nice from the minute I dropped the car. They also seemed to be so honest with everything. I never got any hassles as others have claimed in prior reviews nor any “up charges” they were really NICE from the minute I walked-in to the end.I am very happy that they were able to help during my EMERGENCY!! I will recommend the services of this business to anyone that lives in the area or happens to need help while on the road. They are # 1 and better than Tire Kingdom or any of those place that are most likely to scam you.Thanks Robert

Je
Review №62

I highly recommend. I had assumed all the cars outside meant I would get slow service. I was seriously mistaken! My service was fast, friendly and better than a dealership or tire store. I will definitely be back!!

An
Review №63

My family has been using the Universal Service Center for years. The service is excellent and the employees are honest and trustworthy. Gilbert and his crew are godsend. I highly recommend them for any car needs. I consider them an extension of the family.

Gr
Review №64

This placed did a decent job of fixing my car, but afterward they continually SPAM you with texts (see below). If you go here, don’t give them your cell number.Hi Greg! This is Gilberto, from Universal Service Center. At this time of year we often book appointments several days or even weeks out. I want you to be at the front of the line. If you need any work, let me know soon so we can fit you in!

Ro
Review №65

These guys are always reliable and fast. Excellent mechanics on the job every day! Really nice people too! I have been using Universal Service for 9 years, and they always get the job done and in the rare event something occurs, they make it right!

Ni
Review №66

Shortly after I purchased my 2013 Nissan Maxima I started having transmission problems and many other issues, I almost lost hope of my car lasting me until Gilbert and Ruben serviced it on different occasions and got the car running great. They are accomadating professionals with great communition skills. Dealing with Flurio and the other mechanics as well to coordinate when will my car be ready?could they drop it off? is usually a pleasant process and I get my car in a timely manner. Plus after my car has been seviced there I dont feel ripped off, their prices are fair. Now, my car is still running great. So thank you! Universal Service Center. See you guys soon for routine service 😇

re
Review №67

Best garage in town. speed and quality! 5stars always!

Go
Review №68

This is the best car service place in Southwest Orlando. Been taking my cars here for overs 25 years, and never a bad experience. Ask about the VIP card for loyal customers, it can save you a lot on oil changes and/or repairs.

Je
Review №69

It is so refreshing to find a fair and honest car repair shop.

Ro
Review №70

These guys are always taking great care of my vehicles! Last time, the interior light was stuck on, so they showed me how to turn it off completely and sent me on my way at no charge!I’ve been going there about 5-6 years now from a recommendation from a neighbor who used them for over 10 years! They don’t always go straight to the most expensive fix, unless you insist!

Jo
Review №71

Runs great with no issues! You guys did a fantastic job with everything, including the unforeseen repairs. Thanks again for going the extra mile in salvaging our horrible weekend getaway. From loaning us the vehicle, to working after hours to make sure my family was taken care of!You may repost this or share it with customers....I would 100% visit you guys for further service when in the area.

Mi
Review №72

I have been going to Universal Service Center for the past 6 years and wouldnt continue doing so if Rubin and his staff were not the best I have encountered over the years.Courteous, efficient with guaranteed work and always ready to serve.No complaints...excellent company

Gr
Review №73

Great service, professional and extremely efficient. Never have my vehicles (we own a transportation company with many cars) returned for the same issue. Would never use anyone else!

Sc
Review №74

This local garage is a blessing to the area. The staff is very friendly, reliable and honest. Not much of that left in small garages. If you ever have an issue with your auto, regardless if its mechanical, body, paint, wheels or restoration, these guys will get it down for you. If you think your problem is to big for this little garage, you would be wrong. The prices are unbeatable because they will go lower than any estimates. This family owned garage is the best there is around period. Go over and see them today for your many different auto questions or issues.

Na
Review №75

Good service is provided each time you go there.Mr. Reuben and Flabian both take care of their customers nicely.Reasonable ChargesWe take all our vehicles there and recommend them

K
Review №76

Horrible service and unprofessional staff. I came in because I was having issues with my AC and was told it would take approximately an hour for them to fix with a cost of around $100. Nearly three hours and $234 later I left with my car still blowing hot air and was told it would cost $1500+ to actually fix. Staff seemed overly concerned with trying to sell a car “under the table” and left me waiting for nearly 30 minutes before I could actually pay for my “services” and leave. I would not recommend this place to anyone and I am honestly shocked by the amount of positive feedback they have. If you care about your car and wallet, I would avoid this place at all costs.

Sa
Review №77

Have been going to this garage for many, many years. They are honest, always on time, great service as you can tell by the amount of patrons that go there and the price is compatible and fair. Highly recommend 😊

Ro
Review №78

The Universal Team are the best automotive service provider I have ever worked with. They are wonderful people, honest, hard working and they always do a great job for me. Thank you Gilbert, Rubens, Flavio and your whole team. reb

Br
Review №79

Universal has been our local place for over 15 years. The team there is always willing to take care of our needs. Quick, courteous and reasonable. Would recommend for any repair or maintenance needs.

L1
Review №80

Gilberto! Ive had my car to your service a couple times and each time the service and the time to fix was EXCELLENT! I love ❤️ Universal Service garage! Van Cooling system is working great! Big thank you to you and your service team!

Da
Review №81

We have been going to Universal for years and years. Gilberto and Flavio and the crew are the nicest and most knowledgeable people And we trust them completely. They have helped us with routine maintenance as well as special problems with both a regular and hybrid vehicle.It’s great to know there is a service center and a team we can count on!

Cy
Review №82

The team at Universal Service Center always does a great job! They are courteous, knowledgeable and efficient. We take all our vehicles there.

Ty
Review №83

So far havent been happy with my service here at all. My vehicle has been there a week waiting on a part when the day came they told me they had the part then told me ot never came in. After confirming they had the part they told me my car would be first serviced due to it being there for days. I called later the next day and they had not touched my vehicle yet. Seeing they were playing i took a lyft to the shop which was the only way to get my car serviced immediately. After sitting there about 2 hours they then told me they oredered the wrong part. So now again i have to wait and pray they order the right part and decided to actually put it on.

Mi
Review №84

These guys are great. I take both of our vehicles to them and they always tell me exactly whats necessary to get the job done without trying to upsell me on anything. Theyre usually able to magically get the work done the same day, which blows my mind.I feel like I can trust this shop to take care of any issues that come up... big or small.

Pe
Review №85

We have been using Universal Service Center for many years and have had only praise for their honesty, competence and very reasonable costs. Thats why we keep coming back. Good job!

St
Review №86

Vehicle was serviced at the price quoted in a prompt manner. Universal Services prices are always competitive. Trustworthy management.

Ma
Review №87

We have been using Universal Service Center for many years. Everyone is very friendly and helpful. Options are available to help you save money as well.

Sh
Review №88

I’ve been a customer for 2 decades and have always felt like they have taken great care of me and my vehicles. Have recommended them to many people who also have been very satisfied with their work and customer service

Yo
Review №89

When my wifes car got flat tire close by their shop, they came to rescue. When I made phone calls, they were on top of it. I have another vehicles as well that bring to them. They are very honest, and fair guys. they always work with you. If something happens to our vehicle, we will bring back to them. Thank you guys

Ma
Review №90

Best garage in town 20 years in a row.

Jo
Review №91

Gilbert, Ruben, Flavio and the team at Universal Service Center do a first-class job, and pair it with helpful, efficient and honest service. Ive seen many of the mechanical team there for years, which I think speaks well of the operation. My husband, myself and the three kids all have our vehicles serviced there.

Se
Review №92

Nice staff

Ma
Review №93

I was referred to Universal Service Center by a friend of mine that like them and trust them very much. I was really impressed by his recommendations, he always brought all his cars to them with no doubts that he was in good hands. I used to be concerned of having to find a trusted mechanic every time I had an issue with my car because I didn’t know who to really trust, most times I ended up at the Dealership, but after I started working with the team at Universal Service Center I don’t feel concerned any more. I feel that they are a safe place, they are honest and I don’t have to worry that they are going to try to take my money or create issues to make repairs more expensive. They will tell you the issues like they really are and sometimes that means after taking a good look that there was not a real issue after all. I can honesty say that I trust them and I feel they care about doing a good job and keep me and my family safe. In all of my visits So far I give them 5 stars.

Jo
Review №94

I have been using Universal service for over 20 years to repair my cars and my childrens cars. Truly exceptional service. Outstanding mechanical work, very fair prices and for me, the most important, trustworthy. I highly recommend Universal service.

Ba
Review №95

I’ve been going there for 28 yearsTwice in those years I tried other service shops. Those two sure proved I should not go anywhere else.They are all professional and treat their customers with the utmost care and respectA five star operation

Ma
Review №96

I can’t praise these guys enough!!! Rubin and Gilberto along with the rest of the guys are last of the honest mechanics!!! I have never been disappointed with the service, the price or the technical experience at Universal!!! I recommend them to everyone I know!! Try them out and you’ll be very surprised with the difference in them and everyone else!!!!

Em
Review №97

My family has used Universal Service Center for years. We trust their work and value their customer service. I highly recommend this business for any type of repair!

Ly
Review №98

Gilberto and Rubens saved us money and took care of repairs in a timely matter. Very grateful!

Ky
Review №99

The guys here were really nice. They did a great job on my car and helped me understand what I was paying for.

Br
Review №100

As always very happy with the service. Our Honda Pilot has 240,000 miles and is running great thanks to Universal Service Center.

Information
5 Photos
100 Comments
4.5 Rating
  • Address:5989 Turkey Lake Rd, Orlando, FL 32819, United States
  • Site:http://universalservicecenter.net/
  • Phone:+1 407-345-4860
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations