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APEX AUTO SALES
635 1700 S, Orem, UT 84097, United States
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APEX AUTO SALES
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Aa
Review №1

Incredible service. If youre like me, and reading every single review, let me save you some time. Shane (and Apex) are the real deal. The guy is completely honest, and Im not sure what better compliment there is in sales (Ive been in sales for decades). He did right by me all the way through, and I landed a great Subaru. In this used car market this is your best bet, and Shane is your guy. Absolutely incredible service, and the best value out there right now.

Do
Review №2

Professional environment, friendly customer service and great communication. Shane was very helpful in the process of buying the car. Everything went very smoothly. The selection along with pricing was amazing and I would definitely recommend checking these guys out.

Tr
Review №3

Ive gone to this dealership a few times and was pleasantly surprised at the customer service and cars. Shane was very helpful. Not your typical dealership, because I didnt feel pressure to buy once. Im glad I found them!

Ro
Review №4

Over the course of about two weeks, my wife and I visited various car dealerships in Utah and Salt Lake counties trying to find the perfect car for us.We drove more than thirty cars and we kept returning to Apex because of their selection and pricing. It seemed to good to be true and there was no pressure from the sales staff obviously because they knew they had the best deal / price in town.I bought a 2018 Subaru Outback that we had driven two times comparing it to everything else out there. I feel like I’m driving a new car at half the price!Thank you Apex Auto Sales, Shane, Mark, Carlos, and Laura!

Le
Review №5

We bought a 2018 Subaru Outback through Apex a few weeks ago and have been thrilled with our purchase! The car works phenomenally well, and we feel like we got it for a great price. Shane was easy to communicate with and very professional. It was the best car-buying experience I’ve had—no pressure to bargain and very transparent. I would absolutely buy a car here again.

Ma
Review №6

Great experience. Shane made the process easy and he was very helpful, going above and beyond to help us. Weve had the car for almost two months now and we love it.

Su
Review №7

We have purchased two cars from Apex in the last few weeks. The cars are great! The staff was amazing, and there was absolutely no pressure to buy! We will definitely be going to Apex with any future purchases!

Ja
Review №8

Absolutely amazing experience, I got my subaru forester here, and the process of getting it was so smooth it was unbelievable. Staff quickly took care of me and made the entire experience quick, easy, and fun. Would 100% buy from them again and highly recommend these guys!

Sa
Review №9

Great experience buying a car from these guys. The whole process went smooth, no pressure.Great customer service and excellent work on providing reliable vehicles.Thanks Apex!!

Jo
Review №10

I had an amazing experience buying my car from friendly and knowledgeable staff! Ive loved the car this past month and would recommend this business, especially since Ive seen high standards on the quality of their products.

Ke
Review №11

Shane is an awesome guy! He is very honest and easy to work with! He has a great selection of vehicles for good prices. I bought a 2013 Mazda 2 from him and I love it! If I ever need another vehicle in the future I will gladly buy from him again.

Mi
Review №12

Phenomenal! Mark and lora were great and very helpful. We bought our car during a very stressful and busy time for them, but you never would have known it because of how great they are. Also, their cars are in wonderful shape. Highly recommended!!

Br
Review №13

We drove 6 hours to look at a vehicle that they reassured us multiple times had no cosmetic issues. When we got there, the vehicle wasn’t even cleaned. The entire roof was cracked and faded. It had hair and food on the cushions. There were tears in the fabric. The seat belt was originally tan but was black because of how dirty it was. The motor cover was not even installed. The person who was supposed to help us was dismissive of us. Highly disappointed.

Su
Review №14

Great car dealership! Bought my RAV4 there and it is fabulous! They were great to work with and have a wonderful inventory of used cars to choose from. They will treat you right!

te
Review №15

Very unhappy with the customer service. My wife and I came in a couple of weeks ago. We found a branded titled Subaru outback that we were interested in. I guess the main salesman wasnt in so the guy working in the main office gave us the keys to test drive it. We liked it but it was dirty inside. We pointed this out and the dealership said they would take it to the detailers that night and give us $500 off asking price. My wife came in by herself the next day and the main salesman was in. He was mad about what the other-salesman offered us and was quite dismissive to her. He said they still hadnt taken it in to the detailers but said they would later that day. My wife drives home and he sends her a text saying he sold it to someone else. We thought that was a strange way they decided to deal with the problem.

Am
Review №16

We worked with Shane who sold us our car. It’s been very reliable and he was very easy to work with. The very first car he recommended was the one we ended up with, he’s very knowledgeable and easy to work with. Highly recommend!

Ta
Review №17

Shane was great, he worked with me and gave me a great deal with a fully restored car. Basically new! Super happy with my purchase

Na
Review №18

Car was a great value, buying process was fast and easy. I took the car to a mechanic before purchasing and he said that the car was repaired very well. Their documentation fee is $295 which was lower than other places I looked at and it was the only fee I was charged other than the cost of the car, tax, and other state fees.I asked them if they could fill the tank with gas before I purchased it, to which they said no unless I gave them a 5 star review which I thought was dumb because I would hope people give honest reviews, not reviews based on a condition of getting $20 in gas. That also kinda says to me that they care more about the review than they care about the customer. I declined but Im happy enough with the purchase to give them 5 stars anyways.

As
Review №19

I recently bought my very first car and I couldnt be happier with the service I received at Apex. Their salesman Shane was very knowledgeable and helpful. I got my car for an amazing deal and its in great condition. I highly recommend Apex and would definitely buy from them again.

De
Review №20

Lora and Mark were absolutely phenomenal during our car buying process. They werent pushy and willing to fix issues we found before and even after purchase when we noticed an electrical issue after repairs. Lora is always very quick with responses to questions, and as first time car buyers we appreciated the help. We love the Subaru Forester we got and would highly recommend them to anyone looking at branded cars (which can be daunting!) But they were upfront and willing to work with us. Thank you so much Apex Auto Sales! It was a pleasure working with them.

M
Review №21

I bought a car at Apex a few months ago and was really concerned about it being a rebuilt car but it had all the bells and whistles (from heated leather seats to a full sunroof) and a great, sporty look. Ive driven the car more than 3,000 miles already and it is so fun to drive. Ive had zero problems and it handles all kinds of weather. I was nervous, like I was rolling the dice with this purchase, but I dont regret it for a minute. Im so glad I made this choice. Ill definitely look at Apex Auto for my next car.

Br
Review №22

Never been to a better used car dealer. You can just tell that these guys are honest and trustworthy. The lot feels clean and well maintained. Shane was awesome to work with. Id definitely recommend.

Am
Review №23

My mechanic scared the living daylights out of me about a car I purchased from these guys. I spoke with Mr. Mark and he had me bring it in to him. He showed me exactly what my mechanic had been talking about. There was literally NOTHING wrong with the car.It drives and handles like a dream. Im extremely satisfied with my purchase from Apex Auto Sales and the customer service I received during both the purchase from Mr. Shane, and the follow up with Mr. Mark. They will continue to receive my business when I need another high quality vehicle at a fair price.

Li
Review №24

We recently bought a Honda CRV from Apex Auto. It has been a fabulous vehicle. Even with a Rebuilt Title it has worked perfectly. I feel like we received a great deal for a great car. We have been so happy with our purchase.

Pa
Review №25

My husband and I had a such a great experience working with Lora and Mark. They were very honest and willing to work with us all throughout the way from the time we looked at the car we purchased to when we walked out the door with the keys. We had a few bumps due to confusion but they resolved everything quickly and always made sure we were taken care of. They are very gracious people and excellent to work with.

Sa
Review №26

Just got a new Beautiful Audi A5 from APEX AUTO SALES. Service was excellent, professional, and friendly !

Za
Review №27

What a rip off! I wish I could give them 0 stars. My wife and I test drove a salvage title car last year and the AC didnt work. We drove the car back to their lot in Provo and told them that we would not buy the car unless the AC worked. They said that they would fix it and it would be good to go. All they did was recharge the freon and sell it to us as if there were nothing wrong. The car had been in a front end collision, hence the salvage title.The AC stopped working after two months and the summer was pretty cool so we kind of forgot about it. Fast forward to a year later, now we are moving and need to sell the vehicle. No one will buy it since the AC doesnt work. We tried recharging it several times and the effect of the freon was shorter and shorter lived.I took the car to the manufacturers dealership, not Apex, and they did a full diagnosis of the car. Turns out the ENTIRE AC system was basically crushed in that front end collision and wasnt EVER repaired by Apex, despite their claims to the contrary.IT NEVER WORKED!!!Literally our ONLY condition was for the AC to work, and it NEVER did, and they knew it, and they lied to us.DO. NOT. BUY. FROM. THEM.

La
Review №28

Had a great experience with Apex! We love our Subaru so much. They fixed anything that was out of place, would definitely buy from Apex again

Br
Review №29

We just purchased a Toyota RAV-4 from Apex Auto Sales. We appreciated the honesty, openness, and efficiency of the sale. All of our questions were answered, paperwork was a breeze, and we felt very confident with our purchase. The car has been excellently repaired and runs smoothly. We are excited to get many years of service out of it!

Za
Review №30

Only accept cash or cashiers check for branded title vehicles. If that’s not a red flag for a scam I don’t know what is. Was also trying to sell the branded vehicle for $200 less than KBB clean title value (banks say branded titles should be 30% cheaper)

Ty
Review №31

Shane was so easy to work with and made the stressful car buying experience so smooth and worry free!

l
Review №32

Best car buying experience I have ever had. They are really easy to work with. The car was such a great deal, and repaired so well, that we went back and bought another car from them. They are honest hard workers, and really stand behind the great work that they do. I would highly recommend their cars to anyone looking to buy.

Ju
Review №33

Loved working with Mark to get our 2019 Crosstrek. It was in great condition and even smelled new, despite the rebuild title. Mark was very open and honest with us about the car and answered all our questions. Highly recommended.

Mi
Review №34

Good experience buying a 4Runner. They were willing to order missing parts before and even after the sale. Also flexible with staying open late to do the paperwork which was super helpful.

Mi
Review №35

Super helpful, nice people and good service. They were honest, great to work with, and I always felt comfortable. Really cant recommend them enough. Even my family up in Idaho is looking at buying from them after my experience

Ra
Review №36

I purchased a Toyota Tundra from Lora on 11-2-19. She was excellent to work with. We communicated by phone, text and in person and she was quick to respond with any questions or concerns that I may have had. The truck was in excellent shape and hardly looked used with 87,000 miles on it. No doubt I will be referring my friends and family when their needs arise!

Al
Review №37

Excellent service with a lot of options in cars...

Ta
Review №38

My wife and I just bought a Subaru Forester and had a great experience. We went the day before and test drove the car and decided we needed to sleep on it first. They were very encouraging to us to not to rush and we came back the next day feeling good about it. They were up front and honest about the car and it felt really nice to know we were in their best interest. They are up front about their fees and why they have them. It was a great first car buying experience for us. If the car lasts us we will come here again for our next car we buy :)

Ch
Review №39

I dont typically enjoy buying a car because I feel dirty after talking to most car salesman. Working with Mark and Lara felt honest and I feel like I got a great deal on my Chevy traverse. I would recommend anyone use them to purchase a car.

da
Review №40

I came to apex auto sales to possiblePurchase a vehicle I found online in which I was highly interested and no one came out to greet us or see if we had any question was their for like 20 min and no one ever came🤦🏻‍♀️

Ra
Review №41

Bought a 2014 Honda Accord from them 2 months ago. The car runs great. The buying process was easy; they were upfront about all details and did very little sugarcoating. Highly recommend.

Sh
Review №42

Laura and Shane Where awesome To deal with I love my car.

Na
Review №43

Great experience buying a Camry. Mark and Lora were open and honest. I came several times to check it out, test drive and take it to my mechanic. No bartering necessary, because their prices are already among the lowest I could find. Car was in great shape and was a good deal. After buying, I asked about a cosmetic issue I had found and they agreed to fix it if I brought it in. They were true to their word.

Er
Review №44

I had an overall great experience with this shop. I worked directly with Edwin and he ended up helping me out a lot. I will say that at times he was difficult to get a hold of, but he went above and beyond to get my car fixed for a reasonable price and timeframe. It has been just over a month since the work was done and my car is still running smoothly with no problems.

Ri
Review №45

We bought a 2017 rebuilt Chevy Cruze for my daughter and it has been great so far. This was a great way to purchase a nearly new vehicle at a much lower price. We hope to use it for many years to come. Lora was great to work with and I would recommend them for any of your vehicle needs.

Za
Review №46

I’ve always steered clear of branded/rebuilt titles up until my purchase with Apex Auto, but they were willing to provide photos and documentation of the damage (which is almost unheard of with other dealerships), and were very responsive with all of my questions. I received an unbeatable deal on a 2018 Honda Civic, and couldn’t be more pleased!!A day or two after driving the car home, I noticed that there was a small puddle of oil where I parked the car. After diagnosing the problem, I contacted Apex to let them know, and they were quick to apologize, and offered to either fix it themselves at no cost to me, or to have my local mechanic fix it and then split the cost!I would definitely buy from Apex Auto again, and would recommend them to my family and friends. Thanks Apex Auto!

Kr
Review №47

We bought a Toyota Sienna from them in June 2019. They were great to work with and I love my van. Because its a rebuilt title, it was a great deal costwise. Because they are HONEST and HELPFUL I recommend them to others.I do suggest (like I would for any used car dealership) that you look over everything with someone who knows cars. Apex Auto was reasonable and willing to accommodate the final checks and repairs we requested (like checking the alignment). Overall a positive experience. Thanks Lora and Mark.

Ja
Review №48

I just bought a car from them yesterday. Mark and Lora were very helpful and accommodating. I was worried about the branded title. They needed to put the car up on the lift and let me take a look under the car while it was on the lift. I looked under the hood with Mark and he showed me where the car was hit and what they did to fix it. They do very nice work. I could barely tell and that was after Mark pointed out to me where it was fixed. He also got the car ready for me to take quickly to work with my needs. It was one of the best car buying experiences I’ve had. Very professional. Highly recommend this place.

Jo
Review №49

Im very pleased at how simple it was to buy my Subaru from Lora and Mark. I was having difficulties having my funds transferred on a Saturday.. I was worried that they wouldnt have the car on Monday when I would have the funds available. I was able to put down a deposit and they held the car for me, even as other potential buyers attempted to buy my car. It was simple and painless. I would usually stay away from Used car dealers because of how some are ran. But i truly believe they are upfront and honest. Hard to find this level of service in the used car world.

H
Review №50

Re: my familys car purchase on 7 Jul. 2018: Mark was straightforward, hid nothing, and was quite thorough in not only (a) detailing the recent repair history of the car I was interested in, but also (b) standing behind his work to ensure everything I was getting was in good working order and complete as promised. The price was fair; and in all, I must say this was the most pleasant car buying experience Ive ever enjoyed. I highly recommend this business and expect to go back the next time the need arises.

Br
Review №51

I recently bought a Subaru Outback from Apex Auto Sales in Provo and couldn’t be more thrilled about the experience. This was our first branded title vehicle and as such I had some concerns, however Mark and Laura were extremely helpful addressing these concerns and went above and beyond to make this a solid buy for my family. I will absolutely be returning to buy our next car from these guys!

Ry
Review №52

We purchased a car from Mark in January, and he was very up front and honest with us about the cars history, and what work they had done to the vehicle and where they sourced parts. Mark gave us a fair value for our car that we traded in, and an excellent value for the car we were purchasing. We felt they were very honest, and stood behind their work.We will absolutely recommend Mark and Apex Auto to anyone looking for a car!

Re
Review №53

Apex Auto is great! Mark and Lora are very welcoming and personable. It was a no pressure buying experience. We bought a Branded Title vehicle. It was very scary thought to go with in searching for the right Ford Escape for us. We saw the carfax report and ultimately decided to get the vehicle. They gave us a great deal and made sure the vehicle was truly ready to be driven off the lot.

Ja
Review №54

Super easy to work with. Very nice people. Easy and painless. Great cars for a great price.

Et
Review №55

Love the car I got from this place more than anything. Super friendly and super affordable. My family has purchased all of our cars from here for years and have never been disappointed.

Ra
Review №56

I bought a 2008 Toyota Prius really preserved. They were very honest and showed me all datas of the car. Very kind and considerate to me. I recommend them for sure! I will definitely buy other cars from them.

Ju
Review №57

An actually honest car dealership that deals with rebuilt titles. Very transparent and works through any issues with the car.

po
Review №58

Biggest scam! They’ll sell you a vehicle not fully repaired & checked (emissions) & use AS IS after numerous attempts to get it fixed 👎🏼

Da
Review №59

Ive always had an amazing experience at APEX, I was treated with respect and service was quick. I highly recommend this mechanic shop unless Im in line next.

Re
Review №60

They were very honest about the history of the vehicle and I was able to buy it at a great price!

Ma
Review №61

Answered questions, no pressure.

ch
Review №62

Bought a car last month and their pricing is very fair. Although I bought the car “as is” they fixed a problem on the car for me today which they didn’t have to do. I would buy from them again!

TA
Review №63

Great people curtious fast get the job done.

Ka
Review №64

Best car buying experience ever!! We got a great car for a great price.

Di
Review №65

Customer service was great. We had a good experience buying a car here

Ri
Review №66

Excellent customer service and affordable fleet.

El
Review №67

Laura is the best, efficient, courteous, great customer service!

Ne
Review №68

I cannot remember who I worked with by name, however, she was so helpful and kind!!

Information
12 Photos
68 Comments
4.7 Rating
  • Address:635 1700 S, Orem, UT 84097, United States
  • Site:https://apexautosalesut.com/
  • Phone:+1 801-694-2822
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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