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Porsche Service Center
2262 Inland Empire Blvd, Ontario, CA 91764, United States
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Porsche Service Center
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Ud
Review №1

David Barron is the hardest working man in the Ontario Porsche Center.I give him an A+++ in his professionalism. He is an excellent professional that needs a promotion and recognition by his boss. He made the service of my car perfect. I hope that every Porsche customer will read my rating of this one in a century customer service I get every time I work with Mr David Barron. He is an excellent employee and I will like his boss to give him an Award of the Best customer service of the year 2021.

Co
Review №2

This is the first time Ive taken my car for service in this dealership and Im very impressed. My service advisor is Jaime Avila. I didnt have to wait long for assistance as soon as I drove in. He was courteous and professional! My loaner was also ready for me so I was in and out of the service department in less than 20 minutes. Jaime communicated with me during the day regarding updates and progress of my cars service. Im very satisfied and will definitely bring my 2 Porsches here in the future. Thank you for the prompt and professional service! Keep up the good work! I would also like for the service department to offer complimentary pickup and drop off service in the future.

La
Review №3

David Barron is helpful in making any service a pleasurable experience. Quality automobiles paired with professional business practices. Highly recommended for all your Porsche needs.

Mi
Review №4

I recently came in for 4 years services and my service adviser was Jaime Avila he did an excellent job hand down the best service adviser I experienced!! He is professional and quote me the price I end up paid few hundred less. I mentioned to him I am not a local I drove 220 miles to get this service he try his best to get my car done early than I expected. Overall I am very happy with this dealership from the moment I check in to check out with a loaner car to driving around awhile waiting for my car. I highly recommend Jaime Avila as your next service Advisor !!

Je
Review №5

Its always a pleasure having service at Porsche Ontario. I had an issue in the rear end of my car. I took it to 2 other Porsche dealers who stated it wasnt abnormal. I met with David Barron (Service Manager). He made me feel heard, took a test drive with me, jumped on the problem, and made the necessary corrections. I moved from the Mercedes family to the Porsche family and this customer service has validated Porsches level of perfection.

Di
Review №6

Our experience at Porsche Ontario was superb thanks to David Barron. He took care of my side mirror and always gives the best service in a charming way. Thank you David and Porsche Ontario....a great dealership of Walter Kienle family. We just bought a lovely Mercedes for my wife from your other branch in Riverside. Always the best!!

Le
Review №7

When one interacts with David Barron, three words come to mind: attention to detail. David noticed a minor defect, ordered a replacement part, communicated clearly with me and scheduled the required service. Just OUTSTANDING!

br
Review №8

HIGHLY recommended! Easily hands down the very best experience I’ve had purchasing a new Porsche!Megan Breunig is easily by far the very best Porsche Brand Ambassador. Honest, communicative, and a very cool sales person!Overall purchase experience was very easy. Absolutely no pressure from any staff member. The whole experience was very inviting. Prior to shopping at Ontario, I went to multiple Porsche dealers and could not find a good deal of what I wanted.I highly recommend Porsche Ontario and guaranteed Megan and the team will take care of you!

Na
Review №9

I took my 911 in for annual maintenance and Jaime Avila was wonderful and very professional! Porsche Ontario is relatively new but I would come back here again for future services. The only drawback was the long wait for a loaner, which turned out to be an Audi instead. Otherwise, the dealership is immaculate!

Pe
Review №10

David was excellent in helping me get tires replaced and providing me with an clean loaner. 10/10 would recommend Porsche Ontario for all Porsche services!

Da
Review №11

Porsche Ontario is relatively new, not having been open for that long yet, but their Service staff is well-seasoned and very professional. The location is clean. Porsche owners expect a high level of service, from technician proficiency to the customer experience. I dropped off my car for annual service and picked up a loaner for a few hours. The tech sent a video assessment of my vehicle while it was in the air with some details as to what he saw with the vehicle.Kevin is a great service advisor. He was very helpful and professional and did not try to sell me any parts or services that I did not need. I will definitely return to Porsche Ontario for my future service needs and may well purchase my next Porsche from them bases on this experience.

Ge
Review №12

I had a problem with my power window and jaime Avilla the service adviser was very professional and had my car repaired under the manufacturer warranty in no time .

Ch
Review №13

I brought my car in for my first 10k service. Service advisor Kevin Hayes at Porsche Ontario helped me this time. Kevin is very professional and went above and beyond to provide the service. He was able to resolve my issues and answer my questions even before I asked. Now my car feels even better than brand new :) I am very happy and satisfied. Thank you Kevin. Much appreciated!!

La
Review №14

Another great experience at Porsche Ontario. Jaime Avila was amazing in keeping me updated on the car repairs and explaining in detail what needed to be done. From Jaime in the service department and Bob Macdonald in sales...the experience could not have been better!

Bu
Review №15

Took my 911 into Porsche Ontario for the four year service. This dealership and its employees are acknowledging and polite; much appreciated.I was provided a lift home, and back, while my car was being serviced... again, much appreciated. There wasn’t a need for rental or loaner and I was happy to have a lift. Thank you.My service advisor, David Barron, was professional, informative, and polite. David’s follow up/ updates were consistent and informative. One of my updates included a short video walk thru of my cars status; wonderful! I’m still appreciating this extra step up in customer service.I recommend this dealership to my fellow Porsche owners.

St
Review №16

This is the first time I come for service of my Cayenne at this dealership. The appointment was so quick and easy, I didn’t have to wait at all, the service advisor David Barron explained to me what will be done for the car, I was able to get a loaner to drive while my car was in service, he updated me the progress and provided the accurate time to pick up the vehicle. I’m pleased with service that I received here. Highly recommended!

Ch
Review №17

David Barron was very professional, friendly and efficient. He explained everything thoroughly and kept in touch with updates on the progress with my vehicle. He also went above and beyond by taking care of a recallcampaign that the vehicle was not scheduled for. He is a pleasure to work with.

Lo
Review №18

I took my car to check on a potential leak and the service representative David Barron was extremely courteous and kept me informed while waiting for my car. He even took me back to talk to the mechanic who showed me what the issue was within 30 minutes before I was on my way out. Definitely I will be going back to service my Porsche at this dealership. I highly recommend this dealership.

Ji
Review №19

Excellent service from service advisor David Barron. Professional,courteous and caring. Strongly recommend him.

Fr
Review №20

Dealership is professional and a source of expertise. Solid assist to rebuilding my old Porsche.

Ro
Review №21

David Barron and staff made it very convenient for me to get the rims powder coated after purchasing my new Porsche. Did a great job and kept me informed on the progress. Thank you David!

Mi
Review №22

Kevin Hayes was fantastic assisting me with a new windshield, service and software updates. It is Great to have a Porsche dealer in Ontario.I made a second visit to Kevin for help with a trunk lid issue. The problem was fixed and he communicated progress which I appreciate!

Li
Review №23

Jamie Avila and the team at Porsche Service center were friendly, professional and got the job done quick. I waited for my car and the waiting area is nice and comfortable.

De
Review №24

Ive taken my 911 in several times for routine maintenance and repairs from wear and tear / minor damage. Both Kevin and David have always provided great customer service, addressing all my concerns and communicating well the9ugh the process. Maintenance and repairs have been perfect. Thanks!

Zo
Review №25

David Barton helped me, and it’s my first time doing service here. He is very helpful and always keep me updated with the date and service detail. Definitely recommend coming here, and it location is more close to where I live, so will come back for all other services for sure!

pa
Review №26

I was greeted immediately by Kevin Hayes when I came to get service. I did not have to repeat myself regarding my concerns. I loaner vehicle was ready for me with no fuss. Kevin also kept me informed via text regarding the status of my car. Overall a very professional and good experience.

Th
Review №27

Jaime Avila was a true professional. Getting my Porsche in & out for service was smooth.

Da
Review №28

Excellent service.David Barron is great to work with.

Jo
Review №29

First time visiting Porsche Ontario. I own two Porsche. Main reason I moved my account to this dealership because of David Barron. He recently re-located to this site. I have been customer of Walters Porsche for 6 years. David Barron has been my service advisor since 2014. David always been profession, get things done, most of all he treats us as family. Walters Porsche is great dealership, and has happy employees. Thank you David, and entire Walters family. Happy Holidays.

J
Review №30

I would like to thank David Barron of Porsche Ontario for taking good care of me and my car when I took it in for service.

An
Review №31

Great service provided by Manny and Kevin Hayes at Porsche Onatario. I truly appeciate the great customer service and care given to my car. I was impressed by the video sent from the technician pertaining to my cars service... that was awesome!

He
Review №32

Had a little issue with the hood of my new car, but David Barron made my visit simple, fast and enjoyable. The issue was fixed quickly and I was able to get on my way. Everyone was so nice and helpful. Really great place to buy and for service. Highly recommend.

Li
Review №33

Excellent, professional and courtesy service.Thank you Mr Kevin Hayes, your service went beyond my expectations.Thank you Porsche, I love my beautiful car!!!

N
Review №34

Took the car in for major service, oil leak, problem with power steering and brakes and car detail. Service advisor Kevin Hayes was through professional and took care of everything from start to finish. He got me a loaner car and made sure all my issues were addressed and car was completed timely. Thank you!

Ro
Review №35

Car purchase... Excellent service by my sales rep JB

Ke
Review №36

Very friendly and professional. My service manager, David Barron, is extremely well versed with Porsche cars and tons of knowledge. Gave great advice and suggestion. Slight drawback is high labor... LOL but expected on a Porsche

Wi
Review №37

David Barron was top notch. He even found issues that I did not know and took care of them under warranty.

Sh
Review №38

Very good service and care for their customer.

Ja
Review №39

The service at Porsche Ontario is second to none. Kevin went above and beyond for me. I received periodic updates about my Porsche and when it would be ready and it was washed and ready to go by the time I arrived to pick it up.

Ti
Review №40

So glad they opened closer to where I live. Kevin Hayes and team did an excellent job. I really appreciate the video inspection they sent — great feature.

Ri
Review №41

David Barron is awesome professional and friendly will see you again soon

Ji
Review №42

I purchased my CPO 911 Turbo S at another Porsche dealership; however, after a tour of the new Ontario Porsche for my PCA Riverside Region given by Mark Marchant, General Manager and Manni Viana, Service Manager, I elected to take my car to Ontario Porsche for service. It was a well made decision because I received the deluxe treatment I was promised during our PCA tour. My Service Advisor Kevin Hayes gave me expert advice and handled the service perfectly. My Turbo had sand blast damage to the windshield so after discussing it with Kevin and Manni I elected to have the windshield replaced with a genuine Porsche windshield.. When I picked up my car it was undercover and sparkled like a jewel, my car was presented to me in perfect condition. The windshield installation was perfect and there was no sign that it had been changed. My Turbo S has found a home away from home and I plan to take my car to Porsche Ontario any time it needs service.

Le
Review №43

The service advisor, David Barron, is the best example of a true professional. He is on point and very exceptional at what he does. Will keep coming back simply because David is there. Overall, the dealership is amazing in all aspects.

em
Review №44

It was my first time at this dealership and was fortunate to have Kevin Hayes help me with my cars repairs. He was friendly and attentive. Welcomed me as soon as I walked in. Knowledgeable and professional. I couldn’t have had a better experience.

Ri
Review №45

Excellent service. Kevin Hayes was great to work with and he kept me informed of the progress of my service through out the process.

Ju
Review №46

Jaime and the Porsche Service Center made this replacement simple and sound!

Mi
Review №47

Kevin Hayes was very professional and courteous. He was able to accommodate my schedule by repairing the vehicle in 90 minutes. He made the process smooth and effortless. I appreciate the free Wi-Fi and beverages.

yu
Review №48

I did my service here and David Barron help me out.he is so nice and professional !

Dr
Review №49

JB Beitz made my Porsche buying experience awesome, JB is extremely knowledgeable and is a great person. If you are buying a Porsche i strongly recommend you going to Ontario and asking for JB

M
Review №50

A couple of days after purchasing a 2020 Cayenne from an LA area dealership, I noticed cracks on both tail lamps and wrinkles on the rear seat. So when I got the vehicle customer satisfaction from PCNA I informed them of the issues. Half a yr later still no word from PCNA. Fortunately, Porsche Ontario has opened and Kevin Hayes was there to rectify them. He even arranged for a loaner w/ the exact int/ext color of my car. Thank you Kevin.Also shout out to Mycal Heffner for the initial arrangements.

da
Review №51

Checked squeaking brakes and oil change. Service employee Kevin Hayes was cooperative and willing to check the previous completed rotor and brakes replacement, as well as provided courtesy suv my Porsche was ready on time.

Jo
Review №52

Always great and professional. Thank you!

By
Review №53

David Barron was very helpful!

Cr
Review №54

When I came in for a maintenance service David Barron helped me with everything I need. He was very patient and professional in answering my questions. I recommend asking for David for your next visit.

Ja
Review №55

Service Advisor Kevin Hayes and Service Manager Manni Viana did a superb job of diagnosing and correcting an electrical problem with my 1991 911. This dealership is extraordinary; everyone I encountered is a Porsche enthusiast. The two gentlemen mentioned above appear to fully share the enthusiasm I have for my car.

Lo
Review №56

David Barron, our service advisor went up and beyond to help us identify the issue on our Cayenne Diesel, and quoted us a reasonable price for the repair. Highly recommend this new Porsche dealer and especially advisor David Barron for all your Porsche service needs.

Da
Review №57

On time, well explained, courteous, just very professional 👍👍

Gi
Review №58

Excellent customer service . Megan helped me in choosing the right vehicle !

Ri
Review №59

Megan and JB assisted me with my purchase of a “certified pre owned” 911. They were both professional and helpful. JB has many years of experience and explained everything about vehicle. Finance Manager Shelly was also a pleasure to work with.I highly recommend Porsche Ontario if you’re looking for a new or used Porsche..

St
Review №60

Kevin Hayes made the whole experience a pleasure, I am so glad Rancho Cucamonga now has a Porsche Dealership, and, that it is nothing less than what youd expect from Porsche.

P
Review №61

Kevin H. was extremely helpful and knowledgeable. He knew exactly what was wrong with my car and made the arrangement to have the repair done in just a few hours.

Pa
Review №62

Jhovan Coronado was professional and efficient as a salesman . He explained all the paperwork, answered all my questions, and did so in a timely manner. Highly recommend purchasing your next car at Porsche Ontario.

ke
Review №63

Dan and Patrick help me to get the Taycan, they are great to work with, straight to the point, and I am in and out with new Taycan in 2 hours. I will buy more cars from them for sure~.

Qu
Review №64

Kevin did an exceptional job helping me during my time at Porsche Ontario. I will continue to take my vehicle here going forward and deal with Kevin!

M
Review №65

Kevin at Service was fantastic, communicated well

Ba
Review №66

Nice service

Er
Review №67

Staff was very nice and professional

Information
30 Photos
67 Comments
5 Rating
  • Address:2262 Inland Empire Blvd, Ontario, CA 91764, United States
  • Site:https://porscheontario.com/service/?utm_source=google&utm_medium=organic&utm_campaign=GoogleMyBusiness_service&utm_content=website_button
  • Phone:+1 909-292-1963
Categories
  • Auto glass shop
  • Auto air conditioning service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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