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Olympia Pre-Owned Superstore
2015 Cooper Point Rd SW, Olympia, WA 98502, United States
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Olympia Pre-Owned Superstore
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Te
Review №1

Great sales staff from A to Z. Easy, fun and fast! Sell Rics there also and cab do truck/trailer combinations, wonderful place

Ri
Review №2

I purchase vehicles for my company and it can be quite the pain. I called the dealership on Tuesday after finding a Smart ForTwo electric drive on the site and had the pleasure of speaking with Lew! He was courteous, kind, and cared for our needs. We were able to close the deal that night and my boss and I went in the following day to pick it up. Again, Lew and the rest of the staff exceeded my expectations, keep in mind I spent over 15 years in car biz myself. In and out in an hour. We will definitely be using Lew again!

Ro
Review №3

Just got a vehicle they were really pleasant to work with

Ma
Review №4

Jeff is AMAZING! I couldnt be happier with my new car! He was so helpful and patiently walked me through the process. I never felt pressured, he was honest, and this was the BEST experience Ive ever had buying a car! I will be sure to send all my friends and family to Jeff! Thank you!!

Me
Review №5

I went and bought my first new car today, it was quick and easy, Kellen was amazing!! I had gone to multiple dealerships and this one is by FAR the best, they want you to be happy not just make a quick sale. Absolutely recommend to anyone and everyone. My credit is terrible and he still figured it out for me! So thrilled! ☺️

Di
Review №6

The staff was phenomenonal! Dan Minsker is hands down the most helpful and supportive person Ive worked with buying a vehicle. Roy helped me get behind the wheel of a truck I could afford and use in the long run, and the mechanics did a great job getting the vehicle in top condition. I appreciate the work they put in and definitely recommend them.

Mr
Review №7

Great place to buy a vehicle! Had another dealership deny me because of my credit but these guys worked with me and got me into a jeep!!

Ja
Review №8

I bought my truck at South Sound Trucks and it was a great experience. Dave Moore went above and beyond to get me the truck I wanted. Dave made my purchase very easy and there was no pressure. I had my two year old daughter with me and Dave entertained her while I did the paperwork. I can say that Dave Moore has a family of customers for life and we look forward to buying a trailer from him in the near future. I would highly recommend buying from Dave.

St
Review №9

Chris B and Mark in finance were amazing! They got me a way better interest rate then I thought I would get. He kept going in and making sure I got the best deal possible! I was so happy with the service. I highly recommend this place. I will buy all my cars from them.

Ni
Review №10

Chris B was amazing! He was so patient and searched for 2 months for my perfect SUV! Drove to 3 different dealerships and was so kind about it all. The process was relatively fast. Once I decided on which car it was less then an hour. Everyone was so welcoming and friendly. Definitely recommend going here! Ask for Chris B he will make sure you get exactly what you want!!!!

Ra
Review №11

Absolutely best customer service in the Pacific Northwest. I am a Military Spouse who came in on a whim to look at a travel trailer. From the minute we entered the parking lot the service was outstanding. The staff was extremely knowledgeable and worked with me while making a family decision to get away from electronics and get a closer touch with the great outdoors. David Moore &Thad London, thank you for helping our family w/making a perfect purchase for our family of 5. We cant wait to celebrate our amazing purchase w/dad when he returns. I would recommend South Sound Trucks for any purchase, questions, with ZERO pressure, which is especially helpful! YOU GUYS ARE AWESOME. Again THANK YOU!!!!!!

Ha
Review №12

Had a great experience with John Newton! He was really friendly, easy going and straight forward with us. He listened to what we wanted and were looking for and showed us just that. He even let us know about access to other lots through their network of dealerships. He made buying our newest car stress free and trading our car in a breeze too. Highly recommend working with John at South Sound Trucks! Two thumbs up!

Pe
Review №13

So I have been in the market for a truck and contemplating it for a while. Stopped in and spoke to Terry. He was extremely approachable and professional. Introduced me to Thad and in which we did a test drive and the same treatment was extended. Professional and approachable and he ensured to make me feel welcomed and heard my needs and wants. Thanks to him and of course Mark, the finance advisor, we were able to make a great deal. Not to forget that Mark went FAR and BEYOND of what was expected. Phenomenal team to work with and thanks to them Im in my truck that I always wanted and need. Strongly recommend them. They will have my business for my next purchase later this year.

Je
Review №14

VW of Olympia is the best of the best! Its no wonder why Ive purchased THREE VWs from them. If youre looking for an excellent sales experience, its an absolute MUST to visit these guys! Theyre all very knowledgeable, they dont pressure you into anything youre not ready for and they will give you the BEST options to fit your needs! Thank you Roy and Dan for selling me the best cars Ive ever owned!

LJ
Review №15

We originally went to Awesome RV in Olympia to inquire about an RV trailer. I met the salesman Chris there. What a great guy, absolutely genuine and kind. He was super flexible on meeting me at anytime I needed to discuss the trailer, and later to discuss a tow vehicle. Ultimately, my husband and I bought a Tundra in the I-5 Auto Group down in Chehalis. Chris was with us the whole time and we didnt have to change salesmen. The experience with Chris was great, just an up-front, good humored, no-nonsense kind of guy. We would definitely recommend him for friends and family.

Na
Review №16

I would have to say that they are a really great place to get a car. Me and my husband have gotten two of our cars here and both times I really felt like they were doing their best to get us into a car that we would like that was also in our price range. Pete was our salesman and he wasnt pushy and found us a great car for a really good price. Pat was the financial person who helped us and he was amazing in finding us the best deal. I would definitely recommend this place.

Ch
Review №17

WOW! What a cool store! This is just what Olympia needed. No need to drive north for a lifted truck. Great selection and a very friendly and honest staff! My wife and I felt very comfortable buying and they made it so easy with all the different options they had. We would recommend South Sound Trucks Olympia to anyone. If a cool lifted truck is not for you, they do have 6 other dealerships to choose from including Ford and Toyota!

ca
Review №18

South Sound Trucks of Olympia has provided me with the best experience of car shopping that I have had...Gerald Riggs went above and beyond to ensure I drove away with my new car the same day even though it was at one of their other locations. I throughly pleased with the honesty and no pressure sales approach of Gerald. With the help of Alex from finance my first auto loan went without a hitch leaving me surprisingly satisfied. I would definitely recommend checking out South Sound Trucks for your next auto purchase.

Za
Review №19

I had a great experience at this dealership. Gerald was the man to help me and he went above and beyond to get me taken care of in my unique situation! I would highly recommend this salesman to anyone who would be interested. Solid guy straight forward and honest with you no matter what!

Ky
Review №20

Joe was awesome from the first time we spoke on the phone to the moment we pulled out of the lot! I told him all about our bad credit and how we have been denied from a few places already. Our second car broke down and we were in desperate need of a new vehicle ASAP. We also told him over the phone that we really didn’t have the money for a down payment. He told us that we would probably need a $1000 down payment which we just couldn’t do and an hour later he called back to say that if we could come up with $500 he could get us in a very decent car as soon as today. We could not believe it and it seemed too good to be true. But after just a few hours of our time at the dealership, he made it happen and got us into a car that we never would’ve expected we would qualify for with only $500 down. It was amazing and we are so grateful for the whole experience. We were just waiting to sign the paperwork to have him completely change the price that we were told and that never happened. He was very transparent about everything and made the experience so easy and with no stress! We will definitely be recommending Joe and Washington auto credit to any friends or family that are in the market for a new car and next time we are in need of a car, we will definitely come back!

Ma
Review №21

Great experience with salesman Thad London, twice! We looked for a long time for just the right vehicle for our family of four. Thad was patient and helpful. He sent us leads on vehicles that could possibly be the one. He was never pushy, or overbearing. Both deals with Thad were uncomplicated, smooth, and both vehicles have been just has he has said they would be. I will definitely go to Thad for any future car needs. Thanks, Thad!

te
Review №22

Great car buying experience. Prices are right and salesmen are great. Terry helped us, would definitely recommend him to anyone. They really worked with us. No pressure and very accommodating.Update: after only having the jeep for 5 months it is back in the shop for the second time. First time was oil pan seal. Covered in the $3000 warranty we bought. Second time is all the door seals. $700 and not covered. Not pleased with the product we got. Dont buy from them. Not worth the hassle

bl
Review №23

Outstanding and safe service during these trying times. Clean, Safe and comfortable waiting area.

Ke
Review №24

So happy I went to South Sound Trucks!! Thad London did an awesome job helping me get into a car that I so badly needed. Everyone was very friendly and I even had David Moore helping me and he wasnt even working the day I went in. I would buy a car from them again in a heart beat. I have absolutely no credit but they were able to help me out.. AMAZING job guys!!!

Br
Review №25

South Sound Trucks is hands down the best place to go if youre looking for an affordable and dependable vehicle. I cant speak highly enough about my experience with one of the sales representatives Thad London. I had a very short window to try and find a vehicle and he exceeded my expectations in doing so. His communication and ability to work with my budget was outstanding. He made the process very easy. I couldnt be happier with the customer service. I would recommend South Sound Trucks to anyone who is in the market for a great vehicle. Thanks again Thad! Brock Slavin.

He
Review №26

Eric was my sale guy, from filling out my app online to when he called me to set up Appointment. Not only was he the nicest sales guy ever but very professional! He knew what he was doing!! This was the fastest, easiest car buying experience I have had!! Thank you Eric!! Your service was great and I will be back to buy from you over an over again!! Thank you for my awesomeness new ride!!

Ro
Review №27

Gerald Riggs made purchasing my Dodge Ram very painless. He understood my wants and provided the right information for me to make a good decision on the purchase . The whole staff at the dealership was friendly and very cheerful without being pushy about selling a vehicle. I highly recommend this dealership to anyone looking for a truck. Great folks.

Gi
Review №28

We came in on a Sunday afternoon not expecting much. Pete stuck it out with us letting us test drive a couple different trucks. We didnt want to keep the staff late but they hung in there and got us the truck we liked. Great deal and no stress.

He
Review №29

Marcus at Awsome RV helped us with the purchase of a new camp trailer. Our family enjoyed a fun and low pressure experience with Marcuss help. With the help of the finance guys they were able to get us into a much nicer camp trailer than we expected at the exact price we had planned on. We really appreciate the hard work and care that went into getting us in to the perfect trailer for our family. And we are so excited for some adventures! Thank you!

Li
Review №30

I came in looking for a car for my sister. Aaron met use outside and made use feel welcome right away. Aaron has a low key low pressure aproch that made my apprehension and mid trust of car salesman disappear. His light hearted humor would make anyone want to shop here, and I strongly suggest you come see him. Not only will you have a fun time shopping but you will feel good when you leave. Thank you Aaron we will tell all of our friends.

Ra
Review №31

David Moore (Sales Consultant), Brian Edwards (Sales Manager) carried out their respective duties in an exemplary manner. They both, and Kelly in the finance department, were simply dedicated to making the purchase of a vehicle a most pleasing event. They all listened to my list of requirements for a Diesel Pickup and then offered sound advice for both the vehicle and financial variables. In short, is was a most pleasurable experience making a purchase at South Sound Trucks of Olympia. I would recommend anyone who is considering a vehicle purchase to stop by and get to know the team at South Sound Trucks of Olympia.

Al
Review №32

Big shout out to David Moore. My wife and I purchased a car from him a couple of weeks ago. He made it so simple and easy. Explained everything in detail to us. Thank you David, she loves the car. Highly recommend this place. Go see David.

Da
Review №33

Love this place! The staff is friendly and knowledgeable. Pete Bstandig was extremely helpful and friendly. I felt no pressure to make a fast decision. He found the perfect car for me. I am happy with my new ride. If you are in the market for a new vehicle, I would definitely check out South Sound Trucks

ar
Review №34

I had the most wonderful experience there at South Sound Trucks!The staff there were courteous, and helpful in my selection ( they made sure I was well informed and I was satisfied with my ultimate choice of a vehicle) although I did not get my first choice in the vehicle I wanted, the staff made sure I checked out all my options before my decision was made.I would like to thank Gordon, Nancy, Stephanie, Armando, and Brian, YOU GUYS ARE GREAT! MAY GOD BLESS YOU ALL, because you guys were a true blessing to me! I ultimately picked up my new truck on the morning of my birthday (I felt like a kid on Christmas day morning that day) and I couldnt be happier.....I thank GOD for you guys and again May GOD continue to bless each and every one of you....

Ma
Review №35

Many thanks to Gerald at South Sound Trucks !I was finally ready for an new rig, (344k on my daily), but, being a tight-wad, had decided on a two year old rig with low miles. Gerald and the staff at SST got me behind the wheel of a Jeep Wrangler Willys edition! Gerald helped me through the paperwork, and got me out the door quickly!Geralds many years of experience, straight forward approach, exceptional customer service, follow up after the sale, together ensure a satisfying result.I look forward to my next purchase from Gerald at South Sound Trucks!

J
Review №36

Went into the dealership thinking they would be like the rest. Complete opposite, listened to my needs and help me get the truck I wanted. Thank you Chris Branon for being straightforward and honest. Want a great deal? Go see Chris.

de
Review №37

I personally want to say that my experience was amazing! Garry was absolutely fantastic with finding me a car, without feeling pressured to buy. I originally went to Garry and started my process with him, he knows his stuff! He let me drive as many cars as I wanted and made sure I stayed in my price range. I was fortunate enough to be able to work with Garry!!!

Ta
Review №38

I went to South Sound Trucks in Olympia to buy a truck for my husband for Fathers Day as a surprise gift. Brian Edwards was AMAZING, he listened to what I was looking for and how much we could afford. The first truck we looked at was great but the financing was a little scary so I decided to wait. The next day Brian contacted me because he found THE PERFECT truck for my husband, had everything he wanted in a truck, and Brian got the financing even LOWER then I wanted. I appreciate Brians hard work and dedication to his customers. Because of him we refer everyone looking for a vehicle to your store, and will be a return customer.

Ga
Review №39

We purchased a 2010 Ram 1500 from South Sound Trucks earlier this month. We were pleasantly greeted by Thad London, as we began our search. He asked us what we were looking for, and our price range. We needed a truck that would tow our trailer. He showed us some trucks, as he narrowed our search. We felt as though Thad listened to everything we said, and he also asked questions of us. We drove two trucks. Then made our decision. There was never any pressure, at any time, from choosing a truck, through making a deal. Thad stayed with us through the whole process, even as Randy helped us with warranty and payment. We highly recommend anyone going to South Sound Trucks Olympia, and ask for Thad. He will definitely help you find the truck you need, as they have a large inventory. We drove away with a truck, that same day, and have absolutely no buyers remorse. Thank you, Thad London, for making our experience comfortable. We walked away feeling confident in our decision. Andrea and Gayle Vyborny, Olympia

Wi
Review №40

Alex villalobos was amazing to work with. Made it super easy and stress free to get into the vehicle i wanted. I would recommend anyone go through Alex. Great experience.

Ja
Review №41

My wife and I came in knowing very little about what we wanted in a car and having only a small amount of cash. Pete not only helped us find the right car but also in our price range. It was a great experience no pushy salespeople and everyone was very helpful. Plus we got a great car out of it. I would defiantly go back again as well as send my friends and family if there looking for a new car this is the place to get it.

Cj
Review №42

A couple weeks ago I bought a new car from Terry. He was great to work with built report with me, understood what I wanted/needed. He wasnt pushy at all it was. He went from being a sales person to being a friend. He Has similar interests in cars like I do. It made the whole experience enjoyable .

Ma
Review №43

I got a great 2011 Subaru Outback from Chris Branon at South Sound Trucks. I found a couple of cars on their website one evening, and Chris was able to get them to their lot the next morning for a test drive. The Subaru looks like new inside and out. I was able to get a great interest rate, and we were finished by noon. They detailed the car and I picked it up after work. Done! Thanks Chris! Im very happy with my new ride.

Sh
Review №44

We had an amazing experience with Gerald Riggs. We love our new truck. This dealership is one of the most honest places we have been to. If you are looking for a truck stop by here first.

Jo
Review №45

I have recently purchased a truck from South Sound Trucks in Olympia. Brian Edwards went above and beyond when helping me find the exact truck I wanted. I was very particular so it wasnt easy but he made it a pain free deal. He also helped me find wheels and tires for it. When I first thought of getting a new truck I was uneasy about going and putting up with car salesman. But to my surprise Brian and his crew were pleasantly surprising. They made the whole process a breeze. I will recommend South Sound Trucks Olympia to all my friends and family. Thank you so much Brian, I love my truck!!thanksjoey

Ja
Review №46

I recommend this place to everyone! Ive bought 2 cars from them and each time they go above and beyond to help. I bought a car today from Anthony and hes incredibly helpful. I drove in today to browse for a car and he helped me find the perfect one and even followed me to my place to drop off one of my vehicles and back to the dealership to pick up one the one I had just purchased. No other dealership Ive done business with has ever done something like that and I used to work at a dealership. Thanks again to Anthony and the crew at South Sound!

20
Review №47

I was talking to Thad London for a few weeks on a specialty vehicle. He kept me informed and when i did come in after a couple of weeks he worked to get me the price i wanted. It was a rare and hard to find truck. I really appreciate his and Pats help. I definately come back. They were excellent!

La
Review №48

My wife and I recently both bought rigs from South Sound Trucks and had a great experience. Beau was our sales guy and he was great, wasnt a typical pushy salesman, answered all my questions, knowledgeable, and had a great sense of humor. He took the time to find us each the rig we wanted and got us a good deal. I would recommend Beau at South Sound Trucks anytime.

Sc
Review №49

Just bought a car from Gerald Riggs at South Sound Trucks. Gerald was great from the moment he met us in the show room, to the moment we drove off the lot in our new car, and every moment in between. No hard sell, no pressure, just helped us get the car we wanted and then the information and support we needed after the sale (the true customer service test). We also talked trucks as he is a truck and 4X4 expert. When Im ready to replace my old truck, Ill be calling Gerald. Thanks, Gerald, for helping Sunday to be my best car buying experience ever!

Ni
Review №50

Car shopping for my teenager was an absolute nightmare until I came in contact with Thad London there at South Sound Trucks! He took in consideration exactly what we could afford and found the perfect vehicle with both low millage and dependability!! THANK YOU Thad for your EXCELLENT customer service and for saving me from car shopping DOOM!!! I will definitely refer my family and friends!

Er
Review №51

Had a great experience and really appreciated how Marcus Rumpf went above and beyond to help...even on his day off. He’s very knowledgeable, responsive, and great with toddlers. Thanks to the Marcus and the whole team...We love our new mini-van!

Ch
Review №52

Brought my daughter to south sound trucks to purchase her first car on her own today and got the best service from Krystie & Riggs. What a fun group of people to work with. Even Ron in financing had a great sense of humor when she paid with her tip money as a partial down payment. Thanks for all your help today!

Ri
Review №53

We recently started looking for a 4 wheel drive vehicle to fit our family of six. I was very nervous at first because I as a wife really wanted something very reliable but at a cost I could afford. They were able to get us a payment and interest rate I was very happy with. Terry Marchal was our salesman. He was very knowledgeable and ready and willing to answer all of my questions. Between Terry and the finance department it was a very smooth process and I will be recommending South Sound Trucks to everyone. coming from a wife who hates buying cars that is huge. Genuine and excellent service.

Te
Review №54

Thanks to Ron Langley at South Sound Trucks for getting me into a Dodge Ram that I had my eye on. Ron was a very approachable guy, he was cool calm and collect. Worked with me on getting me into a vehicle that was within my budget and my terms. hooked me up with a reasonable and fair trade in. Rons professionalism and attitude was exceptional and is direct reflection on how South Sound trucks run their show. Thanks again to Ron and South Sound Trucks of Olympia.

Ab
Review №55

PLEASE READ,I bought a truck from this dealer, I was happy then something happened. South Sound Trucks did everything to fix the problem. They couldnt find the issue and they help me get in another truck. They could have easily said sorry bud but they didnt they went the extra mile to help a veteran. All they cared was for me to leave a happy customer. Not only am I happy but I feel safe in the truck. Only a few know what we been trough, South Sound Trucks didnt see my money but cared more for my happiness and safety.I just want to thank South Sound Trucks (Dave Jones, Brian) in Olympia WA.I cant say it enough or express my gratitude thank you again.

Tr
Review №56

Very happy with my experience at South Sound Truck! Terry and Pete found me the perfect truck that fit my needs. They made my first time car buying experience painless and easy! They went in my opinion above and beyond! A more than pleased first time car buyer and Re-Pete customer most definitely!

Ti
Review №57

My wife and I went to this dealer after having a HORRIBLE experience with Northwest Motorsports.... We were very pleased with South Sound Trucks. Our salesman Thad London was exceptional! He was right on top of everything. Funny, great personality, made you feel like you were at home and wasnt pushy at all. The finance department was also amazing and got us a great deal with having no cash down and not that greatest credit! I would recommend this dealer and salesman to anyone that is looking for a truck! They will most definitely get our business back.

La
Review №58

Pete Bstandig and his crew at south sound trucks are so helpful. Always willing to help out and answer questions. Very pressure free environment. Ill be sure to be back anytime i need something. Big shout out to Pete and his manager Brian Edwards!!

jo
Review №59

Marcus did a great job in getting me in my truck. I had such a good experience I brought my son in to look at vehicles and he ended up buying a really nice vehicle. Thanks Marcus and South Sound Trucks.

Cy
Review №60

Im not sure you could ever find a crew as amazing as the guys at South Sound Trucks. My daughter and I were in dire need of a safer vehicle and with what little we had to work with, these guys worked insanely hard and fought for us to get the car we needed. Garry and Jason are the best humans you will come across when buying a car. Hands down. Im not sure what we would have done if we didnt get connected with them. My child has some special needs and requires lots of travel to Seattle and other appointments with specialist and now, because of these beautiful souls, I wont have to worry every time we get in the car. I just cant say enough how wonderful they are. They treated us so kind and showed compassion and patience above and beyond what they truly needed to. You will not be disappointed putting your trust here. I swear.

Ca
Review №61

My salesman was Chris Branon. This is the second car I have purchased from him. He is extremely knowledgeable, competent and personable. Chris is honest and straightforward, and truly has the best interests of his customers as his primary goal in completing a car sale. I love the car, but the favorite part of this experience was being treated so well by Chris and others at the agency. Anytime I buy a car, it will be from my friend Chris.

kl
Review №62

Alex Villalobos & Jesse Brenner are amazing! Worked with a budget showed us as many cars as they could until we found the perfect car for our family.. Its been a pleasure working with these fellas! Highly recommending seeing them!

ga
Review №63

South Sound Trucks were very professional and went out of their way assisting us with our truck. Working directly with Thad, all the arrangements were straight forward and the process was quick. Out of the many vehicle dealerships we have worked with I strongly recommend South Sound trucks.

Bl
Review №64

I worked with Thad, he was awesome! Made our purchase smooth and seamless. Not only did he make the experience well worth it, but we always also get to have a good laugh! See you again soon, Thad!

To
Review №65

I had a great experience at South Sound Trucks. I was able to get the car I wanted and get a great deal. Chris Brannon and the finance team did their best to make my experience a great one, I definitely recommend giving them your business and ask for Chris! :)

Ca
Review №66

From the moment I walked in your store I was treated like King! Terry was more helpful than any dealer Ive ever met. That guy knows his stuff! Ill definitely be going back. Sweet trucks too and for good deals!

Ca
Review №67

Great place to buy a travel trailer, truck or car. Weve bought a travel trailer and multiple vehicles from them and always come back when were looking for something new. Ask for Dave Moore and hell get you a great deal.

Se
Review №68

This review is simply in reference to their service departments lack of consideration and not directed toward the quality of service or any of the sales staff.My wife and I bought a vehicle, and started to have some issues with one of the seat latches which was covered under warranty. My wife took the vehicle in and they told her that they would have to order the parts and that they would call within a week to schedule the service. Ten days pass and no call.Yesterday, we called them and they said that the parts came in and they were ready to schedule. They told us just to bring the car in anytime tomorrow.Now tomorrow is today and I called this morning. I was told to bring it on in and it would take just a couple hours tops. I figured I could take my dog along and go for a nice leisurely stroll in the sunshine to kill the time.Two hours passed, so I called the service department. No answer. Left a voicemail. Half hour later, still havent heard back. I call... No answer... Leave voicemail. Wait another half hour (now been waiting a total of three hours) and I called and finally Bob (service manager) answers.I told him that Im about 3 miles away on foot and wondering if I should start heading back to the dealership. He tells me not to head that way yet, and a technician is working on my vehicle but it will be at least another hour.So the two hour job is now going to be at least 4 hours? Dont get me wrong, I understand that stuff happens, but weve been the ones having to initiate ALL contact in order to get this seat latch fixed, and now theres no rush to get this thing out of the shop.Upon walking back to the dealership, hitting the 4.5 hour mark, I see the vehicle in the parking lot. So my vehicle was done, and still no one bothered to call and let me know!Even when Bob brought up the invoice for me to sign, he didnt say a word to me. He just handed the invoice to the salesperson, told HIM about the repairs, and walked off. I was standing right there but he treated me as if I wasnt even in the room. I felt even more insignificant.Having worked in customer service for years, one must always be proactive toward the customer so that the customer feels that they have been served. Thats why its called service.Only take your vehicle here if you are ready to do self-service in order to initiate the proper repairs being done. Also, dont expect any form of communication or status updates.Sorry, Bob, but you are currently earning a D- and are in danger of failing this class.ON A POSITIVE NOTE: When I entered the dealership with my dog to pick up my car, one of the salesmen (I wish I knew his name but he was a built, African American fellow) asked permission to pet my dog. He was incredibly friendly. He noticed my dog panting from the heat and asked if he could get her a cup of cold water. My dog was very happy to drink up all the cold water hed give her. I would definitely recommend that gentleman to my acquaintances based solely on a fantastic first impression. He knew that I was picking up a vehicle and hed receive no commission from dealing with me, but he chose to serve me nonetheless. That really made my day after I had walked in steaming under the collar due to the service department.

Wi
Review №69

I went in an talked to Dave Moore. I let him know what I was looking for and my price range. He was able to get me into exactly what I wanted without any runarounds. Will definitely go back when its time to trade up.

Wh
Review №70

My experience was very wonderful! I enjoyed working with Dave Moore because he made me feel comfortable and talked to me like we had known each other for years. I didnt feel pressured into the sale and felt that I was given all the information I needed. I will recommend any of my friends to him!

Be
Review №71

South sound trucks is a great place to go when looking for a new car. I had some very difficult circumstances but yet Terry marshal an David Moore were able to get me into a great new car in little to no time.So I recommend stopping by there when looking to buy a car.

Aa
Review №72

Best delership in county ask for Jeff in finance he can get. anyone into a car or truck hes great

Ro
Review №73

Was a great experience, they where not pushy. They met my budget and got me into the truck I wanted. If you go here ask for Thad, good guy and again not pushy. Permanent customer..Just to add to this,I have hade to take my vehicle in for service twice. Both times they got my vehicle in and serviced quickly. The service manager Bob is awesome and gets things moving really fast and stress free.Also Thad London doesnt just sell you a vehicle, he continues his customer service even after your purchase.Again permanent customer here..

Ma
Review №74

Just purchased a 2012 Chevy Silverado from Terry. He went out of his way to make not only the purchase easy but made the buying experience fun with no pressure or stress. He was able to work the deal that put into the truck. As far as the dealership itself they are taking care of a small dent in the rear at no extra charge. I would definitely refer any friends or families to the dealership for their next purchase.

Ph
Review №75

We have been looking for a used new to us vehicle for a long time. We have looked all over the South Sound area. Thad London was the only salesman that actually listened to our needs and followed up. With his help we were able to finally find the vehicle that fits our families needs. Thanks for listening and never giving up on us.

Sh
Review №76

Bought a new travel trailer from them in 2014 and back right now looking at a SUV. Already Dave Moore has been phenomenal. I dont know alot about trucks outside of Toyota and Chevy so having Dave explain the differences with other trucks and what works for me - awesome. I dont know why I was looking at other dealers in Olympia. Start with them - you wont be disappointed.

Je
Review №77

We had such a great experience here! Our sales guy was Terry and he was awesome! He was so helpful and helped us find our dream truck! I highly recommend anyone looking to go here and ask for terry

Wi
Review №78

Jeff O. Is GREAT!!!! This is the 2nd car weve bought from Jeff. Hes super easy to talk to and doesnt play games. We got both cars we wanted without spending all day and night there. Thanks Washington Auto

Kr
Review №79

We bought a truck here yesterday and had an amazing experience. Terry and Pete worked extra hard and exceeded our expectations. They found the right truck that fit our needs and got us a price that fit our budget, plus a fair price for our trade in. They went the extra mile through the entire process, even to the point of buying pizza for our kids since we were there during dinner time. Would definitely recommend South Sound Trucks for anyone looking for a truck. Kris and Ashley.

ch
Review №80

I came in sat down told Pete I needed a car. He found me a car that would work for me he took the time to make sure I got a car which I needed. These guys are awesome if you dont like something on a car just tell them theyll take the time to find the right car for you. Thanks guys

Da
Review №81

Bought a new travel trailer and needed a new truck to pull it. Gerald Riggs was very helpful in finding the exact truck I wanted and making the whole process very easy. Highly recommended.

Ti
Review №82

It was great to be able to call in to look at a Jeep Wrangler and have it and David Moore ready to show it to us and drive it to see if that is what we wanted. It wasnt and after some casual conversation about what we wanted, our price range, and our needs Dave had a few ideas. After walking through his inventory to see what we liked and didnt like he sat down to his computer and showed us some inventory he had at another lot. Dave drove us to the other lot and we drove it back and bought a beautiful Toyota Tundra. Everything was easy and stress free. Pat in the finance office was quick with all the paperwork finding a great rate so we didnt have to call our bank ourselves. Pat gave us extended warranty options without being pushy. When looking for a truck call David Moore, he can also help you at the other lots they are associated with so he will be my first and last call the next time I need a vehicle.

To
Review №83

Bought a truck from South Sound Trucks with the fantastic help of Chris Branon. Chris was highly professional, friendly, knowledgeable, and made the entire experience hassle free and quick! Highly recommend this place for anyone looking for a well maintained great condition vehicle with excellent sales service!

Ca
Review №84

Thanks Pete for the good time. I appreciate your patience. Good service, friendly manners, and good deals. I recommend you check them out!

Je
Review №85

I traded in a truck and also bought a truck through Thad! we had talked on the phone as I live in eastern wash and the next day I came over to deal! He had that day off but he met me at the dealership! We made a sweet deal as he was friendly and professional!! I would not b afraid of buying there or sending friends to Thad ! In fact next time he said that he would buy me a great chicken fried steak!! Thanks again Thad

Da
Review №86

We were in the market for a truck and South Sound Trucks had a great truck for us. Dave Moore & Dave Jones helped us purchase it. They were both friendly, knowledgeable & I never felt any pressure to buy from them. They even followed up with us after our purchase. We are very happy with our truck & would gladly go back to South Sound Trucks when we are looking for another vehicle.

Mr
Review №87

What a great team! Wonderful customer service. Be sure to ask for Marcus Rumpf the approval specialist! He took special care of us and thats not an easy task.

Te
Review №88

I just purchased a used Jeep from south Sound Trucks and I was very pleased with the experience. I was dreading the long hours spending going back and forth on the price but that never materialized. what I did experience was a very quick exchange and a final agreement on a price which was very favorable for me. The salesman, Chris, was very calm and easy going. No pressure but very attentive to my desire to have a low key experience buying a car. After taking a test drive we agreed on a price with in a few minutes and I am very happy with how much (or how little) ip ended up paying. I would absolutely recommend South Sound Trucks to anyone who is looking for a truck and would like to have an easy buying experience. Ask for Chris if you do.

Br
Review №89

Marcus Rumpf was our salesman and he was excellent. It was a total non stress process the whole time. I also want to give a shout out to Kelly who handled the finance for us. They worked great together to get the deal done both over the phone and in the showrooms. Thanks to everyone for all the help to make it a great buying experience !

Am
Review №90

Garry Moss at South Sound Trucks in Olympia helped me buy my dream Jeep! I came in with a very specific number and vehicle in mind, and was definitely picky about what I wanted. I was not the easiest person to work with, but Garry put up with all my needy-ness and was very patient, knowledgeable, and overall a pleasure to do business with. He didnt pressure me at all, and did everything he could to get me exactly what I wanted. I felt like he genuinely had my best interests in mind and wanted me to leave happy. We will definitely be back when its time to upgrade again, and will refer all our friends and family to Garry at South Sound Trucks in Olympia!

Be
Review №91

An awesome group of men to work with. Thank you Terry, Brian, and Pat you made our truck buying experience quick and easy. Will definitely be back and sending people your way. Thanks again.

Ca
Review №92

Sales staff was over the top pleasant to deal with and more than accommodating after a long day of shopping for a college kids car. Terry Marchal understood our needs and worked overtime to ensure we had everything we were looking for. Definitely recommend giving these guys a chance to find your perfect car.

Jo
Review №93

We were very pleased that the salesmans did not attack us the minute we walked on the lot that was very refreshing. We are happy that they were willing to go the extra mile to make the deal and that it was about making us happy above it all. Thank you for a good experience we will recommend you for sure. Thanks again

B
Review №94

These guys are great. The atmosphere is very welcoming and lots of fun! They have multiple locations and the staff is excellent. Several of my family members have purchased vehicles here. I wouldnt go anywhere else!

Je
Review №95

I Love my Toyota Tundra!! Thank you Gerald for going above and beyond the expected experience. Everything turned out exceptional!

Ca
Review №96

Great place love my new truck very easy and fun to do business with. Sales man Thad London was awesome!! Ill definitely go back

Ja
Review №97

I really enjoyed my experience! This is the second time I’ve had my oil changed here and both times have been great. I was offered a discount with out asking myself if there were any. They told me it would take an hour, hour and a half the longest and it took an hour on the dot. They offered me something to drink and the service staff checked in on me a couple times to make sure I was doing okay. They came to me when my car was almost finished and told me I needed to replace a certain filter. I asked them how much it would be and they and answered my question but went on to say “we will apply a $5 dollar discount for that too to save you some money”Overall, I had a 12/10 experience. Thank you very much!

Ra
Review №98

Thad was so patient, not pushy. He took the time to drive me to other dealerships to find what I was looking for. Even took my daughter(6) and I to lunch. Hes been helping me for the last couple months to find exactly what I wanted!

Mi
Review №99

Dave Moore and the sales team at South Sound trucks have been awesome. They have always been real helpful and willing to go the extra mile. We have bought a truck and a toy hauler and will buy our next truck there . Also a big thanks to Brian Edwards and Pat .

ti
Review №100

South sound trucks is a very good place too get youre vehicle! Just ask for Dave Moore if you need any help, he was very helpful in our journey to getting our suv and helped us figure out what was best for us and our income. We had great service from Dave and south sound trucks themselves if you are looking for good services GO HERE!

Information
85 Photos
100 Comments
4.9 Rating
  • Address:2015 Cooper Point Rd SW, Olympia, WA 98502, United States
  • Site:https://volkswagenofolympia.com/
  • Phone:+1 360-350-6262
Categories
  • Auto broker
  • Car dealer
  • Motor vehicle dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
Highlights
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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