Great service at this location! I came in last night and bought a nice pair of Steve Madden men’s shoes but I unfortunately left the store before realizing the shoe laces were missing from the shoes & box. I came in this morning and needed assistance getting replacement shoe laces and both Hannah at the front desk and the other cashier (I’m sorry I didn’t get her name as well!) we’re sooo helpful and assisted me right away to get replacement laces for the shoes. Thanks again for your help today, we will definitely be back to shop at this location!
I am always able to find a pair or two when shopping here. I enjoy the BOGO offers they always have. Prices are reasonable and the quality is better than the big box retailers.
Hannah was AMAZING and I will be a lifelong shopper because of her kind and welcoming manner. My mom was nervous about a wedding on Saturday. Hannah got her to laugh and Mom was in the best mood after Hannah gave 100% Customer Service. Thank you.
Normally I go to the legends location to purchase my shoes. I purchased two Nikes with their buy one get one sale but they were missing a few of the styles. When I arrived at this location their buy one get one sale had a disclaimer saying that the shoe was part of the sale but couldnt be used as the second shoe. That was on every single pair of nikes in the store. Seriously? Thats pretty misleading advertising. Wasted an hour of driving because they wouldnt honor the original pricing that I was told. Purchase your shoes directly through the Nike outlet for better pricing and service.
Decent selection, but not what they use to be. I remember I would look for a specific shoe and could always rely on them to have what I was looking for. These days if I grab something from here its because its cheap and a girl could always use a extra pair of shoes
Excellent customer service from Nate! Thanks for all your help!
Great day shopping for shoes! They had a lot of Sandals in. They also have a sale going on where you can buy one item and get the second item 50% off, yes please!
Masks folks, wear the damn mask
Reasonable prizes and classic shoes and they have all sizes and great customer service.
Selection is good and so are the prices BUT the staff needs training. Hard to find good customer service these days. Greeted at the door but no attempt to assist/sell. (Same experience at another location too.) Also, BOGO free is exchange only. I understand the business perspective of that, however it is common in retail to honor returns on those types of deals by equally reducing the value of each item on the receipt. I called to ask about this (no expectations or dishonest intentions) and was told I could return a pair. I got there and was told they would do the return but I would get $0.00 refund. What sense does that make!? I kept the shoes but it was just an annoying waste of time driving over there all because of wrong information I got from an employee. I go through shoes a lot for work but I dont know maybe next time I try DSW and see how they are.
Great selection, my daughter found a great pair of Nike running shoes. Kate at checkout was very courteous and helpful!
The newly remodeled store looks very nice and clean. The selection seems to be a bit broader. The associates are always friendly. The sales are good right now, especially for the clearance section.
Lots of choices but no ladies Puma for my daughter and no one offered help. The lady that checked us out was very nice.
I love the specials
This place is AWESOME. Great selection for the entire family. The prices are super low compared to other discount shoe stores. They even have Ship to Home service which was very convenient. And the staff is very attentive and friendly.
Good shoes Good prices. They have discounted or reduced prices on some shoes. Nice selection
Always have great experience there sales people are super nice and helpful
Good BOGO sales and usually good color and size options.
Great prices & plenty of styles & sizes to choose from!
No product
I always buy my shoes here, and this is actually where I bought my first wallet, but their staff is amazing, too! The staff is quick and casual.
I love this place!! Its my new go to shoe store. Went to about 6 or 7 different shoe stores before this one, they had exactly what I was looking for and at a really great price.
I found the shoes I wanted online, and was able to see if the store had them in stock. I went in to try on in person. Biggest selection. Could spend hours in there.
Great deals on shoes!!
Customer service was great!
Store was clean and orderly. Many discount stores tend to forget its the product they are selling, not this store. They treated me very kindly and even informed me on how to get a better deal for my purchase. Will definitely be back.
Went looking for a particular item. Found it after lengthy search if store but not available in my size. Only organization seemed to be men, women and kids but within those category was search and find. Clearance was not organized at all, not even the size signs helped. Good prices if willing to search items. Employees greet when walk in but all at front none within the store to help.
Id like to give them 3 1/2 stars but certainly not 4. They have some good deals if you take time to search. The store is generally under staffed and not all of the workers are very helpful. Large selection for people with average-sized feet.
Shoes are priced pretty high, even for their work shoes. (This is not entirely set by them Im sure). The selection was a bit lackluster in this department considering i could get better shoes from SFC for the same price or cheaper. Great experience though from the staff and overall a great place to get shoes, just not for the restaurant industry.
Great deals
Great selection. A little overpriced. Cashiers are friendly but no staff on floor to assist customers.
Worst place to ever do business with. I bought my wife a pair of boots and after only wearing 1 time they started fading so she took them back. At first they did not want to exchange them and then when they decided to exchange them they showed her a pair that was in stock that looked worse then the ones she had. They finally ordered her a new pair and when the new pair came in they switched them out with the other pair that they tried to show her last week. She went back today to confront them about it and they did not have anything to say. If I could I would have given them a 0 star
I was in the store today shortly before closing buying shoes for my daughter. Stacey went above and beyond helping. Thank you for the great customer service.
Great sales. Outfitted the whole family in some swag shoes!
Great service!
This place has shoes for everyone. Including, a wide selection of mens dress shoes, toddler and infant shoes, kids, womens boots, sandles, and dress shoes as well. They are on top of all the leading brands such as, Sperrys, Nike, Adidas, Converse, Burkenstocks, and more. The customer service is great and the checkout lines are always kept short. Defiantly a 5 star store.
Great variety. Its definitely self service so be prepared to spend time there.
Very many choices of shoes for sure. Taylor was great the shoe gal.
Great selection! I never leave without at least 2 pair of shoes! Unless Im with my husband...
Good selection. Brought my daughter her without my wife the ladies were awesome in helping find her size.
Great selection. Love the sales. Definitely sign up for the rewards program.
Good selection, prices like most places and little help and if its not out they dont have it
Great selection. Prices are kinda high though. Good clearance prices.
Great staff, even ordered a pair they didnt have in the right size.
I came here on my way to a party and found the perfect shoes! Exactly what I was looking for.
They have a rewards card. Is hit or miss on finding what I need. But over all Not bad place.
Almost always have some sort of sale.
Lots of different brands.
Good selection but not as good as DSW. Worth a shot if youre shopping in the area.
Great prices and selection. Service was appreciated.
Excellent customer service!
Good selection of shoes. They frequently have sales or BOGO offers
If no sales are running then their prices are a bit high. They had really good sales running yesterday so I found some great things.
This place is why I have a job to support my shoe addiction! Wonderful place!
Well stocked,neat and clean.BIG but an easy stop.
Great prices just need to look for the great deals
Great selection and prices are good when on sale.
Huge selection and good prices.
Its big, but 70% women and only 30% men.
Great shoes for great prices. This will be the place I shop for shoes from now on.
Good prices, helpful staff
Their selection was bought down to rather low levels when we visited because of their BOGO half off sale, and there never seems to be enough cash registers open, but the clearance racks were so organized and neat, I actually did a double take.
I always find 2 pairs of shoes to take advantage of BYGO half off. Large selection to chose from from boots to sandals.
Always come out with a good bargain
Neat, organized store. The staff is friendly.
Went to get our son shoes and the help was awful. The lady who was checking us out asked if we had found everything when I asked her about the converse hightops we went back to look but didnt have what we needed. Instead of going back up to check us out she walked off so we just left. Not very good customer service at all.
Alot of shoe sales. Buy a pair get a pair 50 % off
Shoe selection is on point with what you may be looking for, only problem is they might not have you size, with vast quantities of shoes but limited shoe size quantities be prepared to do your shopping online.
Great selection and great sales.
Excellent selection of shoes!
Good place for lots of shoes
Lots of selection and great sales!
No one was available to help any customer at all.
Awesome section with great prices
Great place to buy shoes
Lindsey was very helpful
Wife was looking for sandals for the summer
Didnt have the shoes I was looking for, but still nice shoes and prices.
Didnt find what I was looking for this time but they are one of few to consistently carry size 15 shoes.
Large variety. Customer service ok.
Shoes were of low quality and very few kids shoes.
Overpriced, but it has good selection of shoes.
Nice place to go
Messy place, not really worth seeing.
Great variety and prices
Hit or miss on customer service.
Wide variety off shoes to choose from.
Great deals
Huge selection and many sizes
Big selection
Too high
Fantastic!!!
Cute. Clean very neat. I love buying my shoes there🤗🤗🤗
For their prices and above all because they have a lot of variety of shoes☺