They got my professional 32 inch chainsaw up and running. Sunk the bar today on a 36 inch log and it kept on going.Great folks. Great services.

Tommy is the best,has helped me every time,he everybody in there has helped me out. Have been a customer for two years now. It is the only place I shop for my equipment.

This is the shop your grandpa used to shop at. They had carb rebuild parts in stock for a very old edger and I was able to get some other miscellaneous items as well. Whether you are a pro or a weekend mower, this place will have most of everything you need to keep your yard equipment going.

They got my mower tuned up and running like new. I couldnt believe the quick turnaround time, I took it to them on a Friday, and they had it ready to go by Monday. Very impressive considering this is their busiest time of the year. I recommend them!

My husband went to Smiths Farm and was ignored. So he came here to spend money and got exactly what we needed for our echo. And ordered the strap for me. Friendly and knowledgeable. Explained how to do what we needed to do. HIGHLY RECOMMEND!!!! The Wallaces thank you...

Great staff and very nice display of new lawnmowers and they sale weed eaters lawn vacs and replacement parts.

Great equipment, fair pricing and good people to work with

Dealing with the people at Pro Power equipment has been nothing but a major headache. My first experience, I brought them two identical back back blowers. They repair them, I take them home without testing them on location. One runs good, one runs at half throttle. I take it back to them, explained the issue, and literally have three of there tech guys look me in the face and say that there isn’t any problem with the blower. After explaining to them that I own three of the same blowers, and I know how they should run. Another technician, young gentleman. grabs the blower, starts it, runs it at half throttle. He lays the blower down and explained to the other technicians that my blower isn’t running correctly.Now almost a year later I drop off a toro push lawn mower for a complete tune up. Initially I was told a week to a week and a half, but unfortunately it’s been two weeks and I’ve had to contact them to get an up date on my own lawn mower, that they still have yet to get to.

Ive been to this place twice and both times they charged me $30 and never took my lawn equipment apart. Ive talked to several people and they have had the same bad service. Wont be back there anymore. I would give them zero stars but thats not a choice.

From time to time it can take a little time to get help because they do get busy but, it is worth the wait. Ive been doing business there for years. Tommy and Glenn are great, knowledgable, helpful and, they have a great selection of quality equipment and parts.

Very knowledgeable counter staff. Very helpful.

Great place to go if youre looking for any lawn care equipment/parts or supplies. Everyone in the building has a lot of knowledge about whats going on and what they sell

This store will have whatever part you need or theyll get it. Great store.

Pro Power caters to the commercial lawn care and landscape pros but welcomes homeowners too. They sell Echo and Stihl equipment at prices competitive with the box stores. Theres an impressive parts department that will likely have the part you need at a competitive price.

Great place.The lady that works here is very knowledgeable about every question you have.....My go to for all lawn equipment.

They have the largest selection of residential & commercial mowers, both walk behind & riders Ive seen in Okc

Came in looking for a simple part for a trimmer and experienced a lack of willingness to help and the employees were annoyed to see customers at the oh so early hour of 9AM for a lawn equipment store you would think they get up a little earlier than that

A helpful place help you get the right parts Id recommend them to anybody 👍

I am a business owner. I started with my business here and purchasing much of my equipment from them. They have a great sales but customer service is not good. I dropped my mower off to them and didn’t receive a call back of it being done. I had to call 2 months after dropping it off and they said it’s been ready for a week. I was forced to purchase another mower due to the lack of action. And I was on a phone call wait for 10 minutes.However I do say Stacy was very kind and they acknowledged their mistake and are working to correct it.

Customer service here is a joke. Takes forever for someone to answer a phone and when they finally do they put you on hold for 15+ mins and then hang up on you. This has happened to me twice when calling here. If its this bad just calling to see if they have a part in stock, then I can only imagine what its like if they have your mower. Just ridiculous!

Place is great, they have lots of equipment, ok prices, just a little busy, hard to get help to buy something

Great company,very friendly staff. Ordered a part for me. Got my chainsaw going right when I needed it. Highly recommend

I dropped off my line/ edger trimmer on 8/14/2020 to get an end of year service (filter, spark plug, etc.). They said 2 weeks and I would get a text when it was ready to be picked up. I called multiple times to follow up. I was told they were really busy and it would be next to be serviced.On Saturday 10/3/2020, I called to follow up. They said it was still no worked on. I said to please have it ready because I was on my way to pick it up. A really nice gentleman had it ready for me to pick up, but he talked to the boss man and promised they would work on it first thing Monday morning (10/5/2020). I said ok (I like to support local businesses and my church has purchased zero turn machines from this location) and give them another opportunity.I show up on Monday 10/5/2020 and the service associate comes out with a machine of the same brand but it looks very different from mine. The service tech comes along and says I changed the cover because the one you brought was cracked from a drop (I have never dropped my edger). There was a gap and that was not letting it function properly (I took in my edger for end of year service, not because it wasnt working) and I didnt charge you for it.I was surprised and didnt totally get it, but I trusted.I got home and this machine starts turning off on me during use.I stopped and inspected the machine. I noticed the following: Rust on screws, muffler, and other joints. The handle was loose as well.I handled my machine on Saturday 10/3 and it was mine. No rust, no cracks because I store all my tools and equipment indoors and have never been dropped.I called and informed customer service. They said to bring it in.Today is 10/9/2020. Im going to take it in during lunch. I will follow up.So far, not good.10/9/2020 1412hrs: they found my trimmer and it had an attachment that did not belong to me, but it looks like some parts were switched. Hmmm. They will be working on it and will contact me once it is completed. I will follow up.10/20/2020 1425hrs: management replaced the weed eater. I thanked them for their service and the help provided to make it right.

Great customer service and workmanship. The only place I will take my Honda lawn mower.

Stopped in to buy a Honda push mower but could not get any service or even acknowledged. They did have other customers but not super busy. A “be with you in a minute” goes a long way. Maybe they feel as though they make enough money. Oh well, I’ll take my business elsewhere.

Went for a job nice people and lots of yard equipment 🙂

Lawnmower been in the shop 2 months and still havent gotten to it.When I dropped it off it was a 2 or 3 week window.

Cant recommend. While there are a few reviews on here about the lack of customer service, that was not the problem in my case. I brought in a older Craftsman mower to have the mower pull string fixed. They said they would look at it right away, which was a surprise, because it was an easy fix. After about 15-20 minutes they show me that the mower pull string wont work because the shroud is broken (cant say that it wasnt when it went in) and wont stay down to engage the engine. They said it would cost more to repair than it was worth, but were more than happy to show me a new mower. I took the mower home and after one youtube video (showed me how they had put the pull string together incorrectly), two screws and two washers the mower fired up and was ready for cutting. I am going to chalk the $30 that I paid them up as a learning experience for myself.

Great product at a good price and Service is Great

My mower has been in repair for a month. Nobody has reached out. Ive called in 8 or 9 times now, been put on hold indefinitely.Reach out to me and Ill remove the 1 star review. This is nuts.

Kind of surprised that they arent sharpening chains right now but they made up for it with some great customer service.

Good selection and knowledge staff.

GREAT people and service. They will do anything they can to help you out. I dont like that they dont enforce the mask rule, though.

Horrible experience here, dropped off a pole saw for a part that is covered under warranty. 1 month they didnt even touch it, we went in and finally said if we cant get any answer we are taking it somewhere else. Finally get a call back that day, that they are ordering the part, waited another month and they still didnt even touch the thing at all. This place has the worse service center. NEVER MAKING THIS MISTAKE AGAIN.

I have been there twice, once alone and the second time with my son. I was looking at stihl chainsaw as I want to start a small inventory to being a business in the tree removal service. Both times, not one single customer service rep approached me. I browsed for about 20 minutes and not even a hello how can we help you. Im positive they have a large inventory of equipment but the customer service really needs to improve.

Good customer service. Solid place to buy a mower or any other lawn care products.

I have done business with this company since 1985 I have never been upset with them until now. The last 4-5 years their service has gone down hill. If you order parts they never call when they come in or if you have work done they don’t call you when it’s done. I took my Honda mower to them for repair it the end of May first of June. I was told that I would hear from them on the estimate and what was wrong with in two weeks. I had to call them two weeks later to be told it would be longer to get back with me. They called me 4 weeks later with the estimate and price. I told them to go ahead with the repair. I got it back a week later. After two weeks of running it stopped working and was leaking oil at the point where the repairs were done. I opened the cover and found the part they replaced was broken again. I went to them and showed them the failed part and was informed by them they dont warranty parts. The part failed due to the failure of their mechanic to replace all parts connected with this part. I ordered new parts and waited a week for them to come in. Then I had to call them again to see if they had come in yet! When I got home with the parts, the most important part was the wrong one! I Found the parts online and they will be delivered in half the time. I try to spend my money locally but with this kind of service I will buy parts online and do it myself.

Had the part I needed for my generator. Very helpful and knowledgeable to be able to help me find the part I needed.

Extremely helpful. Tons of parts on hand so you dont have to wait while the are ordered.

These guys helped me find the parts I needed. Very helpful and they have a little bit of everything in their stock of equipment.

I needed to change from a 5 star I went on a Thurs to get a chain saw worked on and since I couldnt get ahold of the owners of the chain saw they said to come back on Monday since it was a holiday weekend after I got a response from the owner and bring 30.00 deposit and he said it would be a month and a half, well I returned Monday with the deposit and was told by a lady that was behind the counter that they dont work on huskavarna chain saws so I told her what I said from when I went Thursday and she called another guy over and he said the same thing and I said I would just take my business elsewhere after driving an hour up there on a referral from the guy who owns the chainsaw I will never go back

We are very pleased with the service we received. We called on a Saturday to discuss the issue with our lawn tractor and push mower. They said they could pick up on Monday, but they wouldnt get to them for 10 days. This was understandable due to the time of year. After 12 days we had not heard anything so my husband called and found out they still hadnt gotten to either of ours, but said they would see if they could at least look at them to see what it would take to repair them. They called the next morning with estimates and said they could fix them that day, but didnt know if they would get delivered that day or not, but would see. That same day the delivery guy called and set up delivery for that day. My husband was very pleased with this service and with the person who spoke with on the phone and their sincerity and understanding.A week later I looked at the invoices (1 for each mower) and saw where each had a pickup/delivery charge rather than it just being on one of them. I did not reach them that weekend, but did a week later and they agreed that there was a double charge and were very happy to reimburse us for the extra charge. When I arrived to get the reimbursement, the people were very friendly and the shop was clean and welcoming. Once home I told my husband how well it went and how friendly the people were and he exclaimed We finally have a mower shop! We highly recommend Pro Power Equipment.

Nice guy at counter but he would rather help the 20 phone calls than the customers in his shop wanting to purchase equipment. Its a tough balance but they talked to phone more than buyers.

Ive been there twice now. On the first visit they had exactly what I needed in stock. I didnt mind paying a few bucks more than online prices for the convenience of getting what I needed right away. On the next visit they had none of the items I was looking for. This kind of shocked me because I have a popular brand of mower and they didnt have the belt or replacement blades I needed. Ended up having to buy those items online. They offered to order the items, but Im going to have to wait for shipping I might as well order it myself and have it shipped directly to me (and save a few bucks even). I will still try to use them in the future (I like being able to get what I need that same day). Hopefully they will have the items I need in stock the next time I need something.

They lie about the time it will take for repairs and never call to advise of a delay. The owner is extremely unethical and couldnt care less about his employees lack of customer service. After decades of using them we will never return.

Tory was a great help...super friendly staff..great customer service!!

Does this company have problems? Yes, as do all service centers. I have spent thousands with Pro Power through the years and have always been pleased with their service. I own a landscape company and my equipment gets used hard. When it breaks down, they are always quick at getting me up and running. They understand how tough it is to own a lawn service or to be without needed equipment. Great staff, sometimes. And they typically have my parts on hand. I recommend them highly.

I recvd excellent service yesterday from Torie upon trying to find my black max mower 12 X 2 rear wheels and recvd the cross # and was able to order them. TY kindly.

Friendly great knowledgeable staff Super nice is super efficient

Associates very helpful and knowledgeable. If they font have part will try everything to get it for you

Friendly and honest service with a personal touch.

If you need a replacement part for any of your lawn equipment this is the most likely place to have it Ive never had issues with their customer service or their having what I need...

Was In the area stop by and pick up some mower blades and ask if they take the yard card and they said yes. We be back again for parts. We ordered a part waiting on it to come in. Will send me a text .

Home owners beware, this company has a unhappy mechanic in there shop,he turns out shoddy work,I bought my mower in for a service and belt change, got it home,clutch would not engage, called them up,they said they would check it out,so this morning I went out to pull it out,I heard a thud,looked behind the mower,my whole pulley was laying on the ground.i chose to not deal with pro power any, yall blame me?

I took my riding mower (SNAPPER) in 3 weeks ago and they told me it would take 2 to 3 weeks for repair and to get it back, (it ran, and really did not need much but general servicing, air in the tires, greasing, oil change etc..... I try to take really good care of my Little Red Snapper I LOVE it!) So .thats fine I need it to cut my over grown grass ASAP! (I had to put down a $40.00 deposit.....thats fine as well). I had to call them to check on my riding Snapper mower after about a week or so and they said it needed a new Carb. kit. Thats also fine, put one on I said . (They said it had already been ordered it....great!) No one ever called me back after 3 weeks SO AFTER 3 WEEKS HAD PASSED I WENT (did not call) TO YOUR STORE AND THE Carb Kit WASNT EVEN IN YOUR STORE YET! WHAT LESS INSTALLED! SO I ASKED TO TALK WITH THE MAN WORKING ON MY SNAPPER MOWER (I was told his name was JOHN when I asked for his name) THEN THE YOUNG LADY WAITING ON ME SAID SURE ILL GO GET HIM FOR YOU (SHE THEN WENT TO THE BACK SOME WHERE ). SHE WAS GONE TO GET JOHN ON WHAT SEEMED LIKE FOREVER (I was starting to think maybe she had gone to lunch in between?.....LOL.) AND THEN FINALLY SHE CAME BACK TO ME AND SAID HES NOT HERE TODAY, AND DIDNT KNOW WHY? (SURE HES NOT HERE TODAY AND YOU DONT KNOW WHY????) My trip from Norman was all in vane I felt ! Now Im wondering if they have even started on my Snapper yet? She did mention she was going to turn the matter over to her manager? I never saw my mower while I was there? I felt like I was being rushed along to just leave! IM NOT HAPPY WITH YOUR SERVICE PRO POWER (OR MAYBE I SHOULD SAY LACK OF..... NO ONE THERE SEEMS TO REALLY CARE, JUST HURRY UP AND PAY ME)! I NEED MY MOWER BACK BEFORE MY NEIGHBORS TURN ME IN FOR TALL GRASS! P.S.Oh, I also took in a New Craftsman Mower (Not repairable) And a Yard Man for a new blade only.....got it back today, thank you for that. No one ever answers the phone when you call to ask a question? Ive tried 3 times and have been put on hold FOREVER and no response from anyone in mower repair! BEWARE.......

A great place to get all of your lawn equipment. Called today for parts on tiller had them in stock Pulled them put in holding picked up after work. Check on price of some more items very reasonably priced..

Great deals and selection on equipment, friendly, one stop shop for commercial or residential customers!

Today Im going to give him a 5 overall I give him a 4

Great service experienced

Purchased brand new Honda mower. No one seemed interested in selling me a mower. After a month it broke. I called and spoke to a very rude service department. I was promised to get my mower looked at immediately since it was brand new. Three days later and no one has even looked at it. In this business customer service is everything and they don’t have it. Will be taking my business elsewhere.

They were very helpful in person but hard to reach on phone. They would answer and say please hold 15-20 mins later you where still on hold

EDIT: 4 to 1 star. I dropped a blower off on 4/15/17. I was told it would be 6 weeks to fix. OK fine with me. Called on 5/31/17 (just over 6 weeks) to check on the blower. I was told it would be looked at soon. 6/1/17 (the next day) I get a call saying its fixed. 6/2/17 I pick the blower up. 6/4/17 I actually try and start the blower and it wont run. It was in the same state that I dropped it off. 6/5/17 I drop it off again saying it wasnt fixed (after I paid $50+). 6/16/17 I call to check on blower, still not fixed. 6/22/17 I call again (Im pretty pissed at this point) to check on blower. I was told it would be fixed in one hour. I said put the blower down I dont want you to do another thing to it. Whoever I was speaking to (Im told it was the owner Glen) was trying to talk me into letting them fix it and I wasnt having any of it, I just wanted to put the blower down and I would pick it up tomorrow. Whomever (Glen) hung the phone up on me while I was trying to tell him to just put it down and dont touch it.You be the judge if this is the right place for you.They have a lot more equipment than I expected. Service was nice but a little slow and unorganized.

Friendly service and I felt free to ask questions, I’m happy with my Honda and Echo. Echo has a 5 year warranty. 😁

This placed sucks

These guys are ALWAYS awesome. Less, Glenn and all of them. I love the way they treat the lawn contractors. They treat me with priority. Been using them for many years. Thanks to them!

Excellent service and I know the owner

Every time I’ve went in, always helpful and knowledgeable. I advise people of this place, you pretty much have everything for lawn.From new mowers to lots of parts!!!!Going tomorrow in fact...!!!!

Always willing to help you to find the parts that you need.

Nice people, but it took three weeks to get one a portion of my order. They originally had it, however, someone opened it and pulled pieces out. They had too order a replacement, which seemed to slip their mind a couple of times. They said they would call when it came in, they never did. I had to call.

Bought some lawn equipment last week and was very pleased with the service I received while I was there. Glen was the salesman and in my opinion he is #1 and knows his stuff. When it comes time to buy again I will be going back to Pro Power Equipment

Very helpful with finding parts.

As a lawn care business owner for 16 years, Ive done business with every mower shop in the city. But my go to place is Pro Power. They have almost every part in stock that I need at great prices. And if I want a piece of equipment fixed ONCE and RIGHT it goes here. Yes sometimes it takes some time, but if you take your car to the dealership for repairs it takes time. Also be prepared to answer questions when you go in looking for parts. Just like buying an air filter for your car at OReillys, you have to know what youve got so that they can get you the correct part. I purchase all my new equipment here, all my parts and they do all my major repairs (I complete my own minor repairs)

I just took in my equipment yesterday at noon. I was told that I would receive a phone call with an estimate of charges before they start working on it. I was also told it would be sometime today. It is now 12:51pm on 7/29/2016. No phone call received 24 hours later. But Im very hopeful. I will update as soon as I receive a phone call with the estimate quote. At that point they will receive another star with a 5 star rating after the service is done - - should it go as good customer service should. Im looking forward to doing business with this company. Fingers crossed! *** I will edit and update once I receive the phone call and again after the service has been completed.****

Always have been done right here. Les in the parts department is such a great help every time I need help. Would happily return here again for parts and service.

Ive been dealing with Pro Power for the past 30 plus years, and other than slow service on occasion, have no complaints. A good bunch of guys, eager to help

I dropped in yesterday for the first time. Went back today . I really like these people. Very sharp and detailed business.

Not so good

Good

These people always find something for me with or without #s

These people really know their stuff. If you need a part, any part, they can get it. Prices are very competetive with the online sites. These folks have the advantage because you get to talk to a very knowledgable person and get what you need the first time.

It was very helpful and respectable people there

Great service, lots of knowledge. Was in and out. Would definitely recommend

Ive tried using other mower services. Ones close to home (Moore), but I just keep going back here. I had a Honda commercial mower trans rebuilt, Ive bought parts for my very old lawn boy and even parts for a Tecumseh powered go-cart. Always helpful, always friendly and professional.

These guy helped me with a tire and wheel when three other places would not... They were friendly and il drive 30 minites out of my way in the future to make sure they get my future busness every time!

Very good people and great service

Excellent service, quick and professional.

My cousin came to purchase something here and his truck wouldnt start when he went to leave. He called me for a jump. When I got there we jumped his truck off and it died again. I had a spare battery from car audio in my car but no tools. The guys at pro power equipment were a huge help letting us use tools and coming out to make sure we didnt need anything else. If I need anything for my lawn equipment from this experience I will definitely shop with them.

I called these guys up to have my two riding mowers serviced before the start of the season. Im n business with now my 12yr old son for two years now trying to teach him the value of a dollar. I arrived 30 min to close and unfortunately they were busy helping other customers so we patiently waited our turn which was about 5min till close. I was asked to move my truck because it was blocking the gate, Ronnie was very courteous and did everything very professional.. I cant speak the same for the guy working in the back because he cursed and used profanities to the point that Ronnie told him to stop due to the fact my young son was standing beside us. Never the less the guy went next door to the store and purchased some alcohol products while Ronnie was tagging my two mowers and the guy steadily harassed us because it was past 5pm and he was ready to go. Once removing my mower from my trailer I told him not to ride it off the trailer because the deck would hang on the trailer which I didnt want.. He looked at me and said it would be ok and drove my mower off hanging the deck badly, Ronnie, my son and I was at disbelief! I immediately went to the manager and asked them to reload my mower! the owner of the store was not in, the manager on duty didnt investigate what happened, he just walked outside and said load it up boys and turned and walked away!!!!! I have never seen anything like this nor will I ever go back!

Took good care of me. Didnt treat me like an idiot. I am female & I appreciated that.

Good place been here couple of time the nicest people work there

Had the parts I needed on hand. A little pricey but expected for factory parts. Part guy took extra time to look up parts not serviced by them and told me where to get them at. I applaud them for that.

Recently bought a trimmer and edger. Service was great. They had just what I wanted in stock. Highly recommend.

Pro Power has always taken care of me over the past 10 years. Henry was awesome to work with. Mr Farrell and others like him who come from Tex-ASS can wait in line like the rest of us. Whiners.This is a great family owned and managed shop.

Thank you Pro Power me and my husband enjoy bringing our equipment there everyone is courteous very helpful and knows exactly what to do when we bring in our equipment we appreciate the fast courteous service in the prices are just right thank you from Michael Moore and family

Eh, they have a lot of supplies, but of you have anything on order from them, its takes a bit to get it.

Best in the city

They know their business, know their parts etc. Always willing to help. Always give you time. A loyal customer.

Great customer service and mechanical service. Great selection on mowers chainsaws and other power eqt

Soap came out during rinse cycle whole time

Very knowledgeable and know what they doing