Smicklas Collision Center is the BEST! They towed my vehicle to them in the afternoon and had my estimate ready to go within 2 days. Brad was super helpful with all of my questions and keeping me informed with updates on my vehicle. I suggest them to everyone I know, plus they had the work completed on my vehicle so quickly and you cant even tell my vehicle was involved in an accident.Bonus: They even washed and detailed my car!!

Had an accident, someone ran into my late model Tahoe. Brad was awesome. He went above and beyond to make sure my truck was repaired and looking great. Smicklas will always be my go to for quality work on my truck. Thanks again Brad, you and the team are the best!

Service was professional and trim rear wiper assembly was replaced very quickly. Service was personable and courteous.

I took my car in for collision repair and the guys were fast and friendly. Great choice if youve been in an accident. Trust me!!

Car wash tore off my rear wiper assembly. Smicklas ordered a new one, and it was put on in less than a week. Brad is professional and nice. Good job Smicklas!

Very pleasant experience. Well taken care of.

After the collision, the Smicklas Body Shop took my car and were prepared to start the repairs. It was only the insurance adjusters decision to declare the car a total loss that prevented them handling it for me.

Brad and the service crew were very friendly and easy to work with. They did an outstanding job on the repair of my truck.

The people working here are awesome and care about what they are doing they have pride in the finished product and are always in contact with you.

Treat you right they keep in touch with you and let you know whats going on with your vehicle they keep you posted all time thry are 👍

We had minor front end damage to our 2009 Nissan Murano LE took it to the Smicklas Collision Center for repairs. They worked with the other driver’s insurance company for repairs and settlement. I was told it would only take about three days but later discovered additional damage was found after the repairs were started on the vehicle. . I was told of the damage and addition time required. The vehicle was delivered when stated. I found the vehicle clean and all repairs done as stated. The headlamps were noticed to have been fogged over and the service technician buffed both lamps without being asked making the vehicle look so much better. The staff was friendly and professional on this visit.

Great customer service, had everything ready and done for me throughout the process.

The team at the Smicklas body shop did a great job. Carlos was great to work with and was always keeping us informed on the progress of our repair. I highly recommend the Smicklas Body Shop for all of your repair needs.

Carlos was an amazing help, he contacted me and kept me up to date every time he found out something about my car. Everything was done in a timely and professional manner. Thank you guys for taking care of me. Will be bringing my business here again! Ask for Carlos

Great service. Everything was explained to me. Excellent work and beautiful job. I cant tell where the body repairs were made. Perfection.

A two week job turned into having to wait over 2 months. Truck sat out in the parking lot for 2 weeks before it even got touched. Kept getting told multiple times it would be done on a certain day and kept getting pushed back over and over. And over. If I wanted any updates I had to call and ask. There were several times I was told the vehicle could be done on a certain day and I would go wash my rental vehicle and make arrangements to get the vehicle picked up and would not receive a phone call at all. A couple days later I would call to see what was going on with the vehicle since I was told it would be done on a certain day and I would never receive any communication. I would be told that they would check on the vehicle and get right back with me. That never happened unless I called again. This is the first review I have ever written. I have never left a negative review before but this was one of the worst experiences I’ve ever encountered. The insurance actually had to call me and say they could no longer extend my rental vehicle because the shop was taking so long on a job that shouldn’t have taken over a couple of weeks AT MOST.

Not all work they were paid for was completed.

A truck backed into my wifes car and took out the front corner and crumpled pretty much everything near it. These guys did an amazing job of restoration that it looks like it was new off the lot again. We also appreciated they were upfront and communicative throughout the whole process. Absolutely would recommend

Carlos is awesome. He helped with all my questions and they did an amazing job on repainting my damage. Will definitely go back if need. Thank you!

I ordered some Black Bowties for my new truck and was quoted a RIDICULOUS price to have them installed, I then remembered I had similar work done to my old truck so I took them to Carlos in the Collision Center, not only did he quote me a reasonably lower price, he also got me in and out the same day. Carlos was very professional and helpful I will defitnely be returning for all auto body issues in the future!!ASK FOR CARLOS!!

I had an insurance claim repair that led me to Smicklas. I was genuinely surprised by their great Customer Service & and immediate attention to taking care of my repair. I would definitely recommend to friends and use their services again!

Did a great job, looks good as new!

Had to spend over $360 out of pocket to get my car fixed somewhere else because they failed to fully fix my vehicle after an accident, and then tried to tell me it was because of another part that had nothing to do with the problem. AC worked when I dropped it off, I tried to tell them it didnt work from the day I picked up the car. No freeon in the AC when I brought it to my mechanic. They didnt fully diagnose the problem instead blaming it on another issue. I guess the customer is not always right here. Not to mention both times vehicle was in there shop I asked them to change the oil and it never got changed.

I unavoidably hit a piece of tire on the interstate which caused significant damage to the underside of my car. Not only did Smicklas Collision Center handle EVERYTHING with my insurance company, but they provided drop-off service for my rental car when I picked up my repaired car, which, by the way, had been freshly detailed inside and out. Every single person that I interacted with (Carlos, Gene, and Kelsey) were top-notch professionals. The customer service at Smicklas Collision Center is outstanding!

Brought my SUV in for some body work, work was done quickly and very well. Would recommend to anyone needing work done. Staff was friendly

The Smicklas Collison Center took care of the face-lift my car was in need of after a fender bender. I especially appreciated the text/app repair status updates I received. Thank you!

Smickla Collision Center is a 5 star business from the start of the process to the finish. My vehicle never looked better.

Gene at Smicklas Collision Center went above and beyond on helping me with my car. Not only did they fix my car, but they also detailed the inside of my car which was amazing surprise. Everyone in the office was very helpful and even provided me with a phone charger when my phone had died. My car now looks brand new. I have now found my favorite body shop!

Had a few parts painted and they turned out as smooth as glass!

After almost 60 days, still waiting to get car back. Smicklas is picking up tab for rental car since I’ve used up all of insurance benefit, thank goodness. But this has been a poor experience. Only communication I’ve received is when I call them. And I’m puzzled why I’m receiving this survey prior to work completion. Unhappy with this whole experience which is odd because last April they did fantastic job on repair. Will not use Smicklas again.

I was extremely pleased with the body shop service and short turnaround time on my pickup. They were pleasant and reactive to my needs. I would not hesitate recommending them or using them with any of my future needs. The price was slightly higher than other quotes I received but the service and workmanship offset the price difference.

I used smicklas in the past and had a great experience but not this time around. My biggest issue was the communication with the person That was handling my case. I never once received a call to give me any information on my truck. I had to call to ask and them and would be told I would be called back and then nothing. I really try not to complain but it was extremely frustrating. First day I was told I would be called by the end of the day with an estimate and 3 days later I had to call. All the way up to pick up was told I would definitely get a call between 10-12 to let me know what time I could pick up my truck. Of course didn’t happen so I called and spoke with Gene right before 1 who was very nice and told me he would personally call me when it was done. Gene did call and a few hours after he called the gentleman I was working with finally called to let me know it was done. The truck looks great but the costumer service experience definitely will keep me from returning! If this review was based on just customer service it would be 0 stars

Highly Recommended Prompt And Friendly Service Good Work And The Prices Are Reasonable! I Give It Thumbs up! 👍

I would highly recommend people to visit Smicklas on NW Expressway in Oklahoma City,Oklahoma if they have any car to repair from car accident . Meet Jean C. at Collision Center. Comparing other Collision center, this place employee,Jean, treats a customer with a polite manner, and he helps his customer as much as he can. That means he serves his customer like he serve the Lord. Amazing! My car repair job was done completely at this place and runs very smoothly now. The price was a lot cheaper than other Collision center and their repair job was done on time as they scheduled. I am very satisfied with their work performance . Visit Smicklas Collision Center today and meet Jean to repair your car. He will take good care of your car needs and you will be very happy like me🙂

They did a great job with repairing my car bumper and were very friendly and professional.

Superior service. I received updates from the collision center every day. The repair was finished before the estimated time, car looked like new, and was absolutely spotless inside and out. Im very happy.

The car was repaired beautifully, but the communication was very poor. Besides one phone call and a couple of emails, I recieved no updates or follow ups until the car was finished. Additionally, we had a couple of false starts when it came time to pick up. I had to extend my rental two times to accommodate this. After I got my car back (which took a month), I noticed my tire had been damaged in the collision and this was missed in the estimate. Furthermore, when I got the tire replaced under warranty by Discount Tire, it was brought to my attention that two of my clad wheel nuts were replaced by cheap zinc pieces. So again, the car looks amazing, but this shop needs to focus on details and possibly not so much volume, as to better serve their customers.

If youre ever given the choice whether to use this shop or ANYONE else nearby, make sure you dont pick this place. They will play games with you the whole time your car is in the shop. What I mean by this is that if your car appears to be not salvageable they will write a bogus estimate for your insurance company claiming that they can fix it for a very low price so they dont pay you the totaled value of your vehicle. Sure there could be some hidden damage but that should be found at the break down or part of the way through the repairs NOT a day before the vehicle has to be picked up. Especially when the day of pickup has already been extended plenty. I dont know how they treat their cash paying customers as I went through the insurance but I can tell you that once they get the thumbs up from the insurance after their bogus numbers, you wont be satisfied with their service. How does an 8,700 dollar repair turn into an 11+ thousand dollar repair a day before the car is to be returned to the owner? When you ask the service adviser whether the insurance company was aware theyll reassure you that yes, the insurance company was made aware yet when you call your company they will tell you the opposite. Theyll promise you a call back immediately but instead youll call them a week later since you never heard back. At this point theyll put you on hold while they contact the insurance company and theyll lie that yes they did in fact contact them yet when you ask the insurance company, they werent contacted until 5 minutes prior. Overall this has been a terrible experience and if you value your time and dont want constant headaches, make sure you go somewhere else for help. Oh did I mention the paint on the bumper didnt match that of the car? Yeah that also happened...

Had accident in Oklahoma. Took car to certified chevy collision center assuming they knew how to repair my car. After 2 weeks, picked it up only to discover once down the road the brand new radiator and reservoir tank were leaking and power steering pump. Fluid everywhere. There is NO WAY they didnt realize the work they did was not correct. Very disappointing. Knowingly sending out cars that are not repaired. Everything that is not working and leaking were brand new OEM parts they put in. Its like they were done, and had no concern regarding the fact it was being driven back to Kansas. I am very lucky my engine didnt blow!

Smicklas is the best. From sales to service and collision repair. I’ve done business with them for years and have never been disappointed.

Every part of my experience from drop off to pick up, including the results, was handled efficiently, professionally and friendly! I had an insurance claim and they handled everything directly and kept me informed with convenient text messages. They even coordinated with Hertz to pick me up when I dropped my car off!The car looked beautiful when I picked it up. Clean and shinny!

Carlos was amazing. He went above and beyond. So professional in the process! I just love the service and treatment I received. Happy customer. Thank you all, and specially thank Carlos!!!

The process was seamless. I have a busy life but Smicklas was knowledgeable about every aspect of getting my car fixed, making it easy for me to get my car fixed and get into the rental I needed. Thanks for making this process so easy!

I was very pleased with the service I received at Smicklas Collsion Center. Carlos an his staff were very kind and courteous, did a wonderful job repairing my vehicle and went above and beyond in doing so. I am glad to recommend them to others in the future.

(IN ALL CAPS BECAUSE EVERYTHING WAS AWESOME) I HIGHLY SUGGEST SMICKLAS CHEVROLET! MY CAR WAS HIT BY ANOTHER WOMAN AND THE QUALITY OF WORK WAS EXCELLENT AS WELL AS EVERYONE I CAME INTO CONTACT WITH. THEY KEPT ME INFORMED THROUGHOUT THE WHOLE PROCESS. 5 STARS ACROSS THE BOARD!THANK YOU SMICKLAS CHEVROLET!😸😀

Very efficient and professional staff, got my truck back looking like new.

Service was excellent. Prompt, effective & professional. Strongly recommend.

Gene did very well and did let me know about my car anytime he could. He was wonderful. Front reception cld be Lil better. But overall Id take my car back for sure.

Smicklas was recommended to me from the at faults insurer. I dropped my truck off with the shop, only to receive a call two days later to inquire as to when I would be bringing my truck in. After not hearing from Smicklas for quite some time, I inquired as to the status only to learn that it was complete and waiting for pick-up.I then had to return my vehicle to them for multiple repairs that had not been completed. Again, I had to inquire in order to get a status update.The truck was returned to me, still not in the pre-accident condition: Ill-fitting door and customization that was ignored.

Great service, great people. Thank you very much.

Working with Smicklas Collision Center was a blessing among the competitors. Took care of the damage down to the finest detail, my car looks as if it were never hit. Their rental car program made the biggest difference by offering the first month for free via Enterprise Rent-A-car. The staff was informative and helpful through the whole process. All.I had to do was literally show up. They took care of it all. Thank you so much to all the techs and staff at Smicklas Chevrolet for helping me in the time of trouble.

Awesome service and very helpful. I needed a loaner vehicle as I use mine for work, so they notified me when they had one available. I dropped my vehicle off at around 9am and it was done the next day around the same time washed and shined up.

This is the most dishonest and lies telling garage I have ever fixed my car in. Very horrible customer service especially the director of the service department. The director dont care about the customers interest at all, its really sad for a business like this.

Actually I had the car towed to you, when I came in to sign for it, you said it might be totaled but you would call me for sure. Then you sent me text messages regularly updating me on the repairs. In fact the last message I got said it was 56% completed. I called my insurance company to ask about payment, and they told me the car had been totaled over a week ago, 8/3, which was the day I was in there. When I called you asked why all the text messages, you said it was a mistake. So why this text message now? This was a ridiculous mess! Communication was absolutely insane on this!!

This place is awesome!! I had dent a little bigger than basketball size, damage to the bumper and tail light damage. It was bad. These guys brought it back to life and looking brand new!! Will definitely be going back anytime I need body work.

Did a great job fixing my truck. Constant communication through out the process. I would definitely use them again if a need arises.

Great job! The car looks like new, not a hint of damage, the paint is perfectly matched. I would recommend this body shop to anyone.

We recently moved up to Okc area and didnt know where to take my truck to be fixed after I hit a deer. I went to Smicklas to get a quote to see how much damage was done.Immediately I was greeted by Jasmine who was super friendly and helpful throughout my whole experience. She introduced me to Kellie who did my estimate and showed me she knew what all was needed to fix my truck. She was awesome to work with.I immediately called my insurance and got the approval to get my truck fixed at Smicklas. The whole crew did an outstanding job and kept me up to date on what was going on.Today, I picked up my truck and it looked as great as it did before I hit the deer. I cannot thank Smicklas Collision Center enough for taking great care of my truck. They were truly professional, knowledgeable, great to work with and very helpful.I will be taking my truck back to Smicklas Chevrolet for future service.Thank you Smicklas Collision Center!!!!!!

The mechanics were great and informative. They walked me through the whole process of fixing my car. The only problem I had was about the receptionist. She was terrible on her communication and kept telling me the wrong dates about when my car was fixed whenever I called her. Thankfully, when I came in a week later, I was helped by a mechanic instead of the receptionist

Gene Costello and his Collison Center crew take on new challenges with confidence. When he assures someone everything is going to be ok rest assured it will be.

Gene was excellent! Kept me updated the whole time & super sweet! They did amazing job on my truck.

Carlos was very professional. He did the estimate ordered the parts And the car was done within a week.

I wrecked the side of my SUV and the dealership fixed me up good as new! Happy with the service and wouldn’t hesitate to use them again if needed!

Very appalled and beyond upset with this place. I Could not ever get a returned call or even an email back with an answer to my questions or concerns. Biggest pet peeve of mine and I think it very, very rude and unprofessional not to return a call in a timely manner. I would call on Monday or Tuesday morning and wouldn’t even hear from them by Friday at 5:00.(which I would of been fine with) but I never got a missed call or then leaving a voicemail saying I can’t find your answer, I working on it, I just don’t want you think I forgot about you. If they can’t leave a voicemail it shows a missed call letting that me know They tried to call back. Those few words would take 5 seconds to say even send in an email or they can send a text message to notify the date your vehicle would be ready so why can’t they text me say that. Not only did I never get a call back the work on my truck is still not fixed correctly and trying to wait patiently for a response ( going on 2 weeks)

Well... I have always had great experience with my cars before yesterday. My car was totaled and before I could take my personal belongings they released it to the junk yard.

People were nice but didnt communicate with me. I was promised to be picked up at the rental car place by Carlos. He never told me to call again when i got there.I ended up waiting 30 minutes outside and no one came until called again. Then I was told they were waiting for my call.Also i was told my car was finished but when i got there it the edges of the doors were not finished and had to be redone. The estimated time was sometime yesterday.You were nice enough to loan me a car but at this time i dont know when my car will be ready. I havent heard anything from you.

Very helpful staff, worked well with us and they did a great job. Would use them again without hesitation.

Gene had my car taken care of very quickly. I had a great experience & recommend this company for your car body needs.

Quality work was performed in a timely fashion.. I am coming completely satisfied.

Smicklas took the time to be very thorough with the repairs to my vehicle and the results were excellent!

Smicklas Collision Center was extremely helpful in fixing my car after a wreck. They were friendly, explained each step, and gave daily updates as the car was being worked on. Would definitely go back to them for future work.

Gene was always super helpful and kept me updated on completion date for my car. Car looks great!

Under hood light was broken and just laying under hood, one of the bed cover clamps was left off, bug deflector was very loose.

Very good work and were less expensive than other collision centers.

Gene was awesome and very helpful. Great place.

Communication was great, the work was excellent & done on the low end of the amount of time they told me. Would not hesitate to use them again.

Excellent service, Ashley was awesome. She kept us informed each step of the way and even delt with the insurance company for us.

Eugene Costello was courteous and polite. But the service I was provided I feel was below average. Since when do we not do a inspection on the damage vehicle and was told verbatim that smicklas was going off what was faxed over to to them from the insurance company. I was not happy getting a call with an estimate that apparently the vehicle was never looked at and was based on what the Insurance sent over. What started out as a $2000 estimate ended up over $3000 and finally totalled 30 days after the accident because I had to point out some things that were not on what the provider sent over. While the provider cuts the check I am still the customer and I feel like I was not treated as such. The total lack of knowledge of the damage on the vehicle is very disturbing. Im not even going to go into the starter. I would have a tough time recommending smicklas body shop and since this is a team aspect nor would i would i consider smicklas to buy a vehicle. If this is how the body shop is ran what do i think of Smicklas as a whole. Yeah you asked for a short review but there is too many mistakes and a total lack of trust. The car was totaled and I wasnt even recommended to your sales department. Really?

Took longer than expected(my fault), specs of white paint were left of black trim(they are taking care of this), work looks good, maybe they just dont pay attention to the details. perhaps we should have inspected togeter before i left.

Great service and great people!! Thankful I went to Smicklas

Great customer service! Carlos was especially helpful and went above and beyond.

How could i give a review on this if they did not even try to touch my car

Insurance repair ended up having to spend time getting their work covered due to damages

If I could leave a negative number I would. This is by far the worst body shop that I have ever dealt with. Kelly who was my estimator is a giant liar and never let me know what was going on with the vehicle. They tried to fix my bumper which was wrecked and put it back on. The workmanship was so bad the bumper was nearly falling off. They shouldve let me know what was going on, but they didnt. The body shop manager pretty much called me a liar when he told me some bolts were missing and I told him it was his shop who was working on my car and it was just fine when I brought it in. Casey is very dicourtious and very unprofessional. I would never recommend anybody to go to Smicklas again, dealership or bodyshop. Just a completely terrible place to do business.

Everything was great! Kellie was excellent in helping with everything I needed!

They were very friendly and helped to make sure I was able to get my car done and that things were handled well. Also when I had questions they listened and helped instead of brushing me off.

If I could give this a negitive 5 star I would. We had a vehicle in the collision center, the paint on the hood is now chipped and bright white spots, which are different shades of white (with no clear coat and filled with a paint stick) on the hood from their car wash. The paint was not chipped when we dropped it off. Also the sunroof doesnt close due the interior roof padding being uneven/bent and also the rubber seal is damaged as well. I Called the General manager thinking we could fix it seeing how it was not like that when dropped off. He was the Rudest person in the facility telling me it was already chipped and he WILL NOT back it up and he would look at the sunroof but would not make a guarantee to fix it. He then told me to feel free to go else where!! HIGHLY RECOMMEND TO STAY AWAY FROM SMICKLAS CHEVROLET!!

Very nice and very happy with result.

Very timely service and very knowledgeable staff!

They got it done early and did a great job.

Happy with the dealer - not happy with the used back window

Did a great job regarding the work product, there was some communication issues, however I have used them before and will use them again if I need bodywork done of any kind.

Outstanding customer service from my first step in to driving away!

Excellent service.

Friendly and professional shop. Made arrangements to get me rental.

I had to take my car back to them 3 times. One time they scratched the gel out of the door, that took them a MONTH to fix. Got it back and there was a huge dent in the hood, this took 3 weeks. Then they had forgotten to hook something up... I drive around with a door that wouldnt lock for 2 weeks because they didnt have a loaner available DONT GO HERE!

Great work.

Excellent service and wonderful personnel.

I love Smicklas great customer service!!!

Friendly expert service