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Premier Car Care Center
1600 E 2nd St, Odessa, TX 79761, United States
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Premier Car Care Center
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Review №1

These guys are great. I went to their 42nd street location. Experienced enough to go straight to the problem.Reasonable in price. My chevy truck is running great again. You cant trust just anyone who repairs cars these days...but I trust these guys...they are straight shooters.

br
Review №2

Steven is the kindest, sincerest service advisor I have ever came across. It’s frustrating when your having issues with your work trucks but Steven always handles it with a great attitude. Premier is truly blessed to have this man working them. Game Changer⚡️

Jo
Review №3

Great friendly service and honest. Price was worth it and stands behind their work. Timely as well.

Da
Review №4

They did a great job with my Tahoe. Theyre an A1 shop.

B
Review №5

Brought my 1994 Ford Lightning in with an AC issue. They had it diagnosed and repaired the next day. Also found a relay that wasnt working correctly and replaced it. The AC has been wonderful during this hot summer.

Al
Review №6

Had the heater core replaced and when they removed the dash to install the new one my outside cab light and my rear view mirror did not work I called and talked to service and because I had left and went to east texas to work they will not pay for it to be fixed. They did not plug the harness back up Inside the dash. They refused to reimburse me the 185.00 labor to have the dash taken back out and fix it. It was an honest mistake but they should own up to it.

Mi
Review №7

These guys and Steven are amazing they keep At&t guys going and in a timely fashion. Thank you for all that you do for us....Michelle At&t Fleet

Ba
Review №8

Took our company Vans here and had a battery stolen. Supposedly replaced parts and empty gas almost every time we had them work on them. Will say that after Steven took over management he seems to care about the customers better. The former manager was the problem and the thing that I wished we got out of the new management change was that they would overlook all the repairs that were supposedly done to make sure that they did replace the things they said they did.

Tr
Review №9

I LOVE THIS PLACE! Stephen Dunlop is the best service advisor around make sure to ask for him!

Ve
Review №10

Thank You to everyone at Premiere for great service! My truck was repaired and my AC works great. I

Ke
Review №11

Got the job done quick and right. Kept me informed every step of the way.Have used them in the past on other vehicles, and will continue to.

Je
Review №12

Took the wifes Mercedes in for an oil change and will be returning to have other work done. The guys here are awesome folks.

Zo
Review №13

Amazing service and honest answers

Ch
Review №14

The staff is kind and courteous and actually respond to your concerns.

Ja
Review №15

Great work and fast. Found the problem and had the A/C fixed within 2 days!

Ca
Review №16

So far these people are doing everything they can to fix this problem. They are good hardworking people. They need to not tell people that their vehicle will be ready on Mon. And we still dont have it on Thurs. night. I totally understand about Murphys Law, but dont say the car will be ready on a certain day and its 4 days later and the car is still not ready.

Ri
Review №17

Fast, efficient and knowledgeable.. considering the area they were able to get my truck in, test for issues and correct them in a timely manner..

Ez
Review №18

I took my truck in for repair under my insurance because it needed a front axle and some suspension work. When I received the truck back the axle they used was really rusted and the truck would shake from the front end traveling at highway speeds. I opened the housing and the oil was milky and metal shavings came out. I took it back and told them about the issues I had found and the guy stated its normal for front differentials to have metal shavings then I asked him so why is the oil milky then? He replied one of my techs just forgot to check it before they installed it on the truck. They swore the internal parts of the differential were up to par. They also charged me for the left rear leaf spring and installation at a total of $516.44. I looked under my truck and they did not even replace it, all they did was move the leaf spring back into place with the rest. We told the service rep about these problems and all he told me is that everything on the service ticket was done to the vehicle.If There was something lower than one star thats what I would rate it. The guy I had to deal with was pretty rude when I told him about the issues I had found. My issues were never resolved. If you want things done right do not go to this place.

Ro
Review №19

Awesome work done, great service department, goes the extra mile to help out. ♡☆♡☆♡☆♡#GODisGreat

Cr
Review №20

Absolutely wonderful service and great group of guys. Corn and Chewy were incredibly helpful and worked dilgently to provide excellent customer service. Thanks guys!

Go
Review №21

Great customer service. Fixed my car in a few hours and did not try to sell me services I didnt need. Will definitely come back

Ia
Review №22

JUST TO LET EVERYONE KNOW A FIVE STAR REVIEW COMING OUT OF ME HAPPENS VERY RARELY TO NEVER. BEFORE JOINING THE MILITARY I WORKED IN A PROFESSIONAL AUTOMOTIVE SHOP FOR FIVE AND A HALF YEARS AND WE PUSHED NOTHING BUT THE BEST QUALITY WORK AND CUSTOMER CARE THAT MONEY CAN BUY. THE PREMIER CARE CARE CENTER ON 2ND ST. HAS SHOWED THAT AND MORE. AFTER WRITING UP THE ESTIMATE FOR MY VEHICLE THEY SHOWED ME WHY THE PARTS THEY HAD SUGGESTED NEEDED TO BE REPLACED. I AUTHORIZED THE WORK AND HONESTLY I WATCHED OUTSIDE OF THE BAY MOST OF THE TIME MY VEHICLE WAS THERE. AND TO SEE EVERYTHING THEY HAD DONE TORQUED BOLTS TO SPECIFICATION AND HAVING THE BOLTS TORQUE VERIFIED BY ANOTHER TECHNICIAN IN THE PROCESS IS REALLY NICE AND COMFORTING FOR MYSELF DUE TO MY RECENT NIGHTMARE AT ANOTHER SHOP.IM VERY GRATEFUL FOR THE PREMIER CAR CARE CENTER AND ITS ASE CERTIFIED TECHNICIANS, I WAS STRANDED THERE DUE TO CHOP SHOP STYLE WORK ETHIC FROM A PREVIOUS SHOP IN EL PASO TEXAS.THANKS AGAIN PREMIER CARE CAR CENTER, YOU WILL NOT BE FORGOTTEN AND BE PREPARED TO SEE ME A AGAIN, ITS WORTH THE DRIVE FOR THE PROFESSIONAL CUSTOMER CARE AND SERVICE DONE WITH MY VEHICLE.RESPECTFULLY SUBMITTED,SPC. ADAMSU.S. ARMY

Sc
Review №23

Just got a quote for $302.00 to change my fuel filters. That is with me providing my own fuel filters. I have changed these filters myself it can be done in 30 mins for both filters. Wow that is $604.00 an hour for labor. What a scam this company has going on labor.

El
Review №24

Had an issue with the driveline on my welding truck. I thought these guys did a good job on my truck. Found out they didnt balance the driveline and the small leak at the transfer case i asked about that they said was nothing turned out to be a bad seal that blew fluid all over the place. Found that problem after driving two states. Now the trucks at another shop getting a new tranfer case because these guys didnt want to deal with. Would not recommend dealing with them

Ch
Review №25

My bus is running better than it ever has thank you

A
Review №26

Fast and friendly. Caring attitude made all the difference for a stranger passing through town who had to get towed here!

Li
Review №27

THIS IS THE PLACE TO GO WHEN YOUR IN NEED OF REPAIRES.VERY FRIENDLY,HONEST, HELPFUL,& REASONABLE PRICE RANGE. MY VEHICLE WAS @ ANOTHER REPAIR SHOP OF WHICH WAS GIVING ME THE RUN-A-ROUND & WOULDNT GIVE ME A STRAIGHT REASON ON WHY MY CAR WOULDNT TURN ON.I CALLED PREMIER SPOKE WITH RHONDA SHE WAS SO VERY HELPFUL HAD MY CAR TOWED IN, RECIEVED A CALL BACK THAT VERY NEXT DAY. I REALLY APPECIATE THE QUICK & HONEST SERVICE.

A
Review №28

Work has always been top quality and reasonably priced. Everyone was friendly and professional

La
Review №29

Think they made my air conditioner pump go bad seen guy use to check it with a pry bar dont under stand that at all had to get a new one some were also they suck and to high on prices to

A
Review №30

Excellent service. Repairs done promptly

Jo
Review №31

Overcharge you and dont do the work they say they did

Br
Review №32

They SUCK they’ve worked on my car twice and not even three months later it’s having the same problems and they charged over $1200 and used refurbished parts without even asking if I would want that !!!!! Never will go here again !

A
Review №33

Seem to do well. No complaints

Do
Review №34

Have worked on my diesel for years

Ar
Review №35

They helped me work on my truck and checking for me

A
Review №36

Good work on my car brakes

Cl
Review №37

See Steven Dunlap at the counter

G.
Review №38

They pass ...

Information
7 Photos
38 Comments
3.8 Rating
  • Address:1600 E 2nd St, Odessa, TX 79761, United States
  • Site:http://premiercarcare.net/2nd-street-odessa/
  • Phone:+1 432-332-0647
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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