user
DE Medlock Auto & Cycle LLC
701 Express Way, Odessa, TX 79761, United States
Appearance
DE Medlock Auto & Cycle LLC
Comments
Dy
Review №1

I highly recommend DE Medlock Auto and Cycle. I took my truck in to have some steering and suspension issues fixed. I received excellent service at a reasonable price. I will definitely come back to these guys for any more automotive work I may need.

Mi
Review №2

Dan is awesome over here but I think they may have closed.

R
Review №3

Excellent service, great employees, good pricing, friendly, love the dogs, so well mannered.

No
Review №4

Ive been to this business twice now. The first time for a third opinion, which, was different than the first two and least expensive and less complicated fix than Firestone and another mechanic told me. They was charging me around $2000. Dan got this oil pressure problem fixed at $600!! He didnt try to fix something that wasnt broken and tell me that was the problem. I just picked up my 2010 GMC this past Friday. I had the upper and lower ball joints fully replaced and my broken door handle, again, less expensive than other places. My truck was ready each time he said it would be. Dan runs a solid honest quality shop. Give him a try if you havent already!!

Au
Review №5

The only place that I use in town to work on my Mini Cooper. From my understanding, possibly the only ones in town that can work on Mercedes, BMWs, and such. Dan is great! Had done several oil changes with other people in town when my Mini Cooper started leaking oil. It was Dan that solve the problem saying that one of the other service centers must have lost the copper gasket on the plug of my oil pan. Straightforward appointments and never had any questions about the service I received.

Mi
Review №6

Dan and staff are very good at what they do. I don’t take my cars anywhere else! I trust him when he tells me something needs repair. I recommend him to any of my friends that need a mechanic, so I would recommend him to anyone.

Ma
Review №7

Great company that provides great service. Had an issue with my jeep going into work and I called Dan, he told me to have it towed over since I couldn’t deliver it due to my field of work. Once I had it towed he communicated with me that my vehicle had been delivered and he would get it taken care of. He had an answer for me about my issues by lunch the same day. Very clear about the work he did and the price it would be to have the repairs done. Highly recommend DE MEDLOCK. Will be using them for all my vehicle needs from now on

Pr
Review №8

I highly recommend Medlock..Mr Dan is very professional and to the point...I hve taken my vehicle there twice and hve never been disappointed the service is amazing and will continue to do business there with all my vehicles..Thank you Mr Dan to you and ur employees for always helping me out you all are very appreciated for the hard honest work you do...GOD BLESS

Mi
Review №9

100 % honest reliable and helpful. I recommend anyone anyway anytime. When you have and emergency, they work you in the best they can. Very knowledgeable in everything they have to offer.

Sa
Review №10

Spent almost all day looking for a reasonable auto shop to go to. Luckily someone at AutoZone recommended this place to me. The guys here were honest and respectful to me (which these days it is hard to find mechanics like that towards women). I’ll be using them for as long as I’m here in West Texas!

an
Review №11

I went over for an oil change, tire rotation and 60,000 mile service, they did a perfect job and recommended me what should I do maintenance on it on the future, good place!

Da
Review №12

Trustworthy! They do excellent and thorough work. We’ve had great experiences with them both times they worked on our vehicles. They are our top choice for auto repair.

Ca
Review №13

The workers are very respectful and the prices are decent, and the job is done right the first time. 10 out of 10 would recommend

La
Review №14

Have the right diagnosis found the part quickly installed it very fast exceptional work and guaranteed

Ge
Review №15

Engine repairs were all completed in a timely manner at a competitive rate. Techs were all very friendly even though it was the girl tech who worked in my vehicle! Great service all around! Definitely recommend!!

Le
Review №16

I highly recommend this place very professional & the job they performed on my truck excellent service.

fb
Review №17

Update August 2021: Once again, excellent service and advice.Dan and the DE Medlock staff prepared my high-miles 2001 Ford E-150 (6 cyl.) van to pull my airplane transport trailer from Odessa, TX to Elmira, NY and back in the hot summer of 2021. 6,015 miles round trip without a problem. For my requested preventative maintenance, Medlock changed all fluids and filters including transmission (a nasty job), changed out the fuel pump (inside the tank), replaced all cooling hoses, the serpentine belt, spark plugs, fixed the AC blower (thanks Christine) and more. They re-balanced my new Michelin tires I had bought at Discount Tire, where the new tires were installed without proper balancing. (Next time Ill ask Dan to sell me my tires to get the job done right the first time.) Good maintenance will likely keep my 2001 Ford E-150 van running well for another 10 years! Not fancy, just functional for my Flight School.My previous review earlier in 2021: Im maintaining a 2001 Ford E-150 Van to make it last another few years. It is still in very good condition and Dan and staff at De Medlock Auto are prolonging its serviceability, especially for my long cross country road trips. (A similar new Ford van would be over $40,000.) De Medlock has fixed numerous issues including a broken door latch to the transmission. I like the detailed invoices and the e-mail reminders for future service. I drive 182 miles from my home in southwest Texas to have my vehicle serviced by De Medlock Auto. Its worth it to get efficient and honest service. Thanks, Dan and staff!

Ma
Review №18

The mecanic was very thorough and fixed my car is a very timely manner. The owner is very courteous and helpful. I have always received excellent service.

P
Review №19

Always take my vehicles there. Extremely professional and honest.

mi
Review №20

I come here regularly for plenty of different issues with my cars & DE Medlock always provides a thorough, friendly service & keeps my cars up & running for me. They do quality work, & also the owner & staff are great people.

Ca
Review №21

Those guys were AWESOME!!!! They did a great job aligning the front end of my Pontiac solstice. They deffinatly will get all my buusness, I would and will recommend them to anyone I know. Thank you again for doing a great job on my car.

Su
Review №22

Mr. Medlock and staff are professionals and friendly. Ms. Christine (Tech) goes the extra mile to help out any way she can. I take my vehicles there and receive quality service and reasonable prices. Check them out.

Ch
Review №23

Great service and reasonably priced

N
Review №24

One of the best! Will make it a point to have more work done here.

Br
Review №25

Would return. Will refer.had me in and out within 24 hrs. Highly reccomend

Li
Review №26

Dan and his crew always go above and beyond. This is the only shop I use for all my vehicles. I trust him to treat me right. I love spending time with his dogs while I’m waiting too.

Ja
Review №27

Accommodated me to get my vehicle fix grate service and price was lower then I expected. Very satisfied 😊👌

ka
Review №28

Great customer service!

Ly
Review №29

They are quick and professional and had it done quickly and they are courteous and priced reasonably . I was happy with the work. Debbie M.

Re
Review №30

I have had my automobiles worked on by alot of mechanics in town, but I can finally say I have a GREAT reliable Mechanic! Thank you Dan & your crew.

Ru
Review №31

Staff was great at assisting and diagnosing the noise the motor making.

Ja
Review №32

Very good on cost of repairs and time spent fixing vehicle

Cr
Review №33

Friendly and knowledgeable. Engine had hard time turning over. Dan checked the battery, turns out it was still good but only 50% charged. He checked alternator, turns out that it was still good because it was outputing adequate voltage. He suggested the corroded terminals could be the issue for why the battery wasn’t charging properly. He was right. Cleaned terminals, problem solved. Found the problem, fixed it, good service, friendly guy. Highly recommend. They also have a friendly dog at the shop.

Ri
Review №34

This place is horrible. If you want something broken or a new issue with vehicle. Then thats the place. Had the audacity to tell me Trac control light is giving them a hard time to align the tires and steering. Waste

mi
Review №35

Great experience truck is running like new

La
Review №36

Slightly more expensive than anticipated but quality isn’t inexpensive and services are on the rise,

Ra
Review №37

Great service! Worked me in even though they were very busy. I like the confidence of driving off and not worrying about what was done to my truck. These folks are friendly and do great work.

Ju
Review №38

Dropped my pickup off at 930am, I picked it up at 130pm. Great job, as it is my only source of transportation.

Ca
Review №39

A co-worker gave me the name of this automotive shop and it was the best introduction ever! D E Medlock always gets my vehicle in and repaired quickly! They are honest and their prices are very reasonable. I will be using them exclusively!!

Bo
Review №40

Outstanding Customer Service and Superior Mechanic WorkMy car was on its last leg, and a neighbor recommended DE Medlock Auto. I called and made arrangements to take my car in. The atmosphere was so pleasant. I told Mr. Medlock what was going on with my car. He said he would check it out and let me know the diagnosis. He had one of his employees give me a ride home. He called me shortly after and told me what was needed, how much the parts and labor would be, (very reasonable) ordered the parts and my car was back on the road in no time at all. The overall interaction is the best I have ever had with any mechanic shop. I am so glad my neighbor recommended this awesome company. I keep several business cards with me so I can tell my friends, family, etc where to get the best knowledgeable, fast, and friendly service for their vehicle. Also, I like the fact they put your car information into the computer so whatever you need next time there is a problem or if its just time for maintenance, there is a record of the make, model, and other specifics, so they can order exactly what is needed for my vehicle. I may have a few problems, but my car is not one of them. DE Medlock Auto and Cycle rocks.. I am a very satisfied customer.

Za
Review №41

Mechanic performed diagnostics on my car, but wasnt able to perform the job. So he didnt charge me. The prices are great as well, will definitely be coming back.

ko
Review №42

Being a first time car owner, I decided to go here based on the reviews. Paid about $700 to have the issue fixed, went to pick up the car and it was still having the same problems. 3 months later i took to get a diagnostic and was told that the part i paid for was never replaced. I took the car to Honda who also confirmed that the part was NEVER replaced.Responding to the owner’s response.I did bring in my vehicle and you guys gave me a different diagnosis,I agreed to pay to get the car fixed. I got a call from one of the employees stating that he tore out one of the logs in tire while trying to replace it and went ahead and told me that the problem wasnt with the tire and the cost of fixing it had tripled. I declined having the vehicle fixed and i told him i would just come pick up the vehicle. He told me my vehicle was no longer drivable ( because he tore out the log in the tire) and i had to sign a waiver in order to drive it so they wouldnt be liable. How am I supposed to trust you guys with my car after this experience. I came to the shop based on the reviews i saw online. I did not have one bad experience but two.

Ja
Review №43

Went to these guys to get some A/C work done on my truck and Dan was very knowledgeable, friendly and honest. Dropped it off early in the morning, they even gave me a ride home and they were done by lunch time. Very reasonable on price, fast and friendly service and they support our military. Two thumbs up! I recommend them!They will get all my business, I will not go anywhere else! Im a customer for life!

Di
Review №44

I took my car in to get fixed after several other mechanics could not find the whistling sound which would occasionally set my engine light off. Dan immediately diagnosed & fixed the problem in a short amount of time. Another positive experience at a reasonable cost & not to mention a beautiful atmosphere and such a beautiful and friendly dog. I am from Colorado, visiting my daughter and 2 years prior, I had car problems, the day before I was to drive back home, on a late Saturday afternoon. Dan and his team diagnosed & fixed my car and I had no issues. I am so impressed with the exceptional customer service, the stellar Medlock team, the pleasant & warm atmosphere at a reasonable price! Thank you, Dan!!!

Pe
Review №45

Took my Camry in around 7 AM it was looked at and finished by 10 AM. Great service and the price was right. Will definitely go back again. Saw an issue when I was pulling out and Mr.Dan even came out to double check if there was a problem. Awesome service!

He
Review №46

Great customer service! DE Medlock Automotive treated me right, explained everything clearly, and provided quality service! I truly feel they had my best interest in mind, were honest, and have fair prices. I highly recommend this garage!

Ta
Review №47

Great Service and very honest people. I received a quote from dodge saying it would cost $6400 to fix my car. I took it DE Medlock and they fixed it for $421.00. Very minor issues despite what dodge said and now it runs like new. I will continue to take my vehicle to them for any future needs!

bl
Review №48

Good customer service

Ch
Review №49

Fast friendly service

Br
Review №50

They have worked on many of our vehicles whatever the challenge is they are awesome. A friendly small business.

Fo
Review №51

My Jeep had an alignment issue. Called and got in right then and there. Walked in and was greeted by the sweetest pup ever and Manager super friendly. Issue fixed before I could even finish at the gym! 5 stars all the way!

la
Review №52

This shop is awesome theyre very knowledgeable in their field of expertise and veteran friendly, not so many around. I have been coming here since we moved from El Paso 2 years ago, from A/C repairs to oil leak issues. The owners stand by their guaranteed work and are very fair in prices and honest in diagnosing any automotive problems. I have definitely found a trustworthy mechanic shop and support them as they support not only the community, but also their military/veteran family community. Outstanding job DE Medlock, you rock!!

Da
Review №53

This is the second job they have done for me and both times everything has been great. Quality work, friendly customer service and timely completion of work.

Ja
Review №54

The old saying dont judge a book by its cover definitely applies to De Medlock Auto and Cycle. The staff is extremely friendly and welcoming, and what is most impressive is their honesty. The only auto shop I trust in Odessa.

Jo
Review №55

I was referred to Dan by a family member and let me tell you I wasnt disappointed. These guys are true professionals very respectful and they let you know exactly what your looking at when it comes to your vehicle being serviced or repaired. When it came time to pay my bill he even showed me the old parts and how damaged they really were.Which he didnt have to do but I appreciated it. He goes above and beyond Which is hard to find around here.I will be coming to DE Medlock from now on.

al
Review №56

I visited DE medlock today and i felt like i left there knowing I would get the best deal and best work possible will update when I get the work done

Tr
Review №57

Wow! What a pleasant surprise.... great customer service and care. Traveled to Odessa for a funeral and my moms car became inoperable. They were kind, professional and look to take care of us right away. Great communication! Everything is very clean!

ha
Review №58

I love this place! Ive been going here for years! Always takes great care of my vehicles and quick too! Very nice and welcoming! 💖

Br
Review №59

Came in for a squeaky sounds in my brakes right before my family vacation. Was seen and given options for the fix. Very courteous. I would return and recomend to family and friends.

ts
Review №60

Knowledgeable, honest, trustworthy, and reliable. Top notch customer service. I wouldt take my Navigator anywhere else!

Da
Review №61

Knowledgeable and friendly service. Ive had some terrible experiences with work on my vehicle since coming to Odessa but I can promise you it will only go to this shop from now on!

Au
Review №62

Great people best techs in Odessa go there they can get you’re car done the right way they have good equipment an experience on vehicles

Br
Review №63

Im very pleased with their services, friendly and more than anything: honest. I will recommend them to my family and friends. Great work !!!

Al
Review №64

Mr Medlock did an amazing job with my car. Very honest and helpful people. A very good experience and totally recommended.

Je
Review №65

Great customer service. They take real good care of your car. They also go above and beyond. Theyve helped me out a lot.

Ch
Review №66

Took my Fusion in to get work done Ford told me $300 they charge me $225 great experience

Nu
Review №67

Amazing customer service answered all my questions, very clean and fast place. DEFINITELY RECOMMEND

La
Review №68

In and out quick, honest up front estimate, this will be my first choice for repairs from now on.

Am
Review №69

I def reccomend this place to get your vehicle fixed, Dan and his team have gone above and beyond to fix our vehicles.

mi
Review №70

I posted a bad review getting confused by phone numbers am sorry medlock auto has done services on my vehicles brakes, roaders,etc... and has always done a very good job and guarantees all his work. Can someone show me how to delete a bad reviewing posted ? Again am sorry

Br
Review №71

Fantastic customer service, great prices, amazing buisness!

Bl
Review №72

Works on any vehicle. Awesome place to bring any car, but really great for imports too.

Li
Review №73

Always curtious, answers all questions to my satisfaction, very clean shops which tells me a lot about how they take care of my vehicles, always checks my vehicles over throughly for safety, makes suggestions but doesnt force me into work on vehicles, and I highly recommend them.

Ma
Review №74

Good honest mechanics who are always willing to work with their customers to get them what they need.

An
Review №75

Freindly staff, good service.

Mi
Review №76

The best local shop in Odessa

Kr
Review №77

Excellent service

ja
Review №78

Great job guys

An
Review №79

Great service

Information
13 Photos
79 Comments
4.8 Rating
  • Address:701 Express Way, Odessa, TX 79761, United States
  • Phone:+1 432-582-2130
Categories
  • Auto repair shop
  • Brake shop
  • Car stereo store
  • Diesel engine repair service
  • Motorcycle repair shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations