Very helpful. Quick service. Thank you.
I reached out to Tom with a few questions regarding the purchase of a computer and those few questions had expanded into a few additional questions. He always answered my questions with great detail. And also was helpful with additional tips in an effort to help me make my decision and that was what I was looking for. I felt he was very honest and had the best interest of the customer as a priority. When I made my final decision on a computer he was again helpful in getting my computer set up and explaining everything to me and a little more. I was very happy and would recommend him to anyone needing tech support or a purchase of a computer.
Alpha Geeks fills in that blank where our digital wisdom comes to an end. If you need a new computer, or yours is slowing down, or the last update left you with new surprises Alpha Geeks promptly comes to the rescue. They are prompt, knowledgeable and work behind the scenes. We wouldnt be without them, and their fees are more than reasonable. Been working with them for a decade. They are our I/T Department in retirement. Wouldnt be without them!
I am sorry Tom, thought I gave a five star. (I fixed that issue) You couldnt have done anything better, I am quite pleased with you and your company and will be back next time I need help.I had a blue screen and took my computer to Alpha Geeks and they had to re install windows and they were fast, efficient, and did it all for a reasonable price. Will be going back to them again most definitely . They did this in a reasonable amount of time and explained why he had to do what he did.
Super fast, efficient, reasonably-priced, knowledgeable, HONEST service. Tom goes the extra mile to make sure everything is working properly.
Tom from Alpha Geeks did a great job in evaluating and upgrading my laptop issues. His recommendations and options were greatly appreciated. My laptop now runs so efficiently! He also completed the work in a very short time. Tom provides excellent customer service. Thank you, Tom!
Alpha Geeks has been my computer repair professionals for many years. I make my living using my computer and needed reliability. Tom, the owner has been excellent making sure my computer is in excellent shape. This all comes down to one thing: I havent had any concerns since Alpha Geeks. I wouldnt be without them.
Tom is awesome! Very knowledgeable.
Tom was awesome. Very honest and professional. I took my computer elsewhere before going to Alpha Geeks and was just told “it’s dead, you need a new hard drive..” There was no explanation and gave me a quote that seemed ridiculous. Tom went on it while I was there and told me it was one of three things. Within a couple hours he gave me a call back with his diagnosis. I gave him the green light to repair it and he had it done 2 days later and at a reasonable price. Highly recommend!
Very professional. Quick to respond. I live 180 miles from their office but with the ability to control my computer remotely this is no problem. All requests so far have been dealt with promptly. Dave
Very positive experience.....Again! Knowledgeable staff who take the time to explain everything in terms that even the technically challenged can understand. They patiently answer all questions. I would highly recommend this business to anyone in the area that is in need of computer expertise.
Fantastic! Honest! No Hassle! Quick! Convenient!Needed to have the screen on one of my PC replaced. Great job!Super customer service!
Alpha Geeks has helped us out several times with problems on different computers. Alpha Geeks is our go-to for computer support & repair including operating system maintenance, hard drive & RAM upgrade, charge plug replacement, and advice on software.
Tom and Matt have been awesome with keeping my IT issues at bay. They are more proactive in their approach as to minimize down time. Theyve worked great with my systems from coordinating with my software company vendor to my billing company. When I have hit snags in how my workstations are performing, they have been timely in correcting the issue or finding out the answers to correct the issue.
Very helpful and friendly. Explained everything very clearly. Part of the work that needed to be done was under warranty. Tom only did what wasnt covered and helped me set up getting the rest taken care of by the manufacturer. Thanks!!
Very pleased with their service. Friendly and courteous. They took the time to explain all my options and had the work completed in a timely manner. A very satisfied customer.
It was a pleasure working with Tom when I wanted to purchase a laptop computer. He gave me options with different hardware for me to decide on, and the prices he offered were vary good. He also answered some follow up questions I had when I got the laptop. Id say hes very courteous and very knowledgeable.
Excellent service. There laptop leasing program is excellent. If I have a problem anyone of the technicians can dial into my laptop and help me out. I have known Tom Karakis for many years, he and his staff are very knowledgeable. You can call them directly or send them a request. I recommend them very highly.
Have been using Alpha Geeks for several years and have always found them to be Johnny On The Spot when Ive needed help. Very accommodating.
Alpha Geeks has set up our systems for our business and personal needs for many years now. I cannot be more pleased with the knowledge, care and concern that Tom operates his company with. I recommend him and his company highly.
Quite happy with the service. Tom and his team are very knowledgeable and responsive. I do recommend Alpha Geeks very strongly to anyone who is operating a small business . Top notch
Alpha Geeks has taken care of the computers for my small business since approximately 2005 and I have always been extremely satisfied with their service. If I run into difficulty with any of our computers, I just pick up the phone, call Alpha Geeks, and my problem gets solved. Just that simple! These guys are great, and I highly recommend them.
Nice to have a computer guy to keep the office computers running in tip top shape. Highly recommend Alpha Geeks!
Great customer service. Always addressed our laptop questions/concerns with a quick turn around.
Excellent and fast service getting a slow computer running like new
TOM was very helpful and completed the work on my computer in 1 day.He explained all the issues relating to my problem in terms I could understand. If I ever have a problem again I will call Alpha Geeks. I highlyrecommend this service.
Excellent, top notch service! Tom not only fixed my problem but went above and beyond to fix my problem. Thank you again for everything!
I just had Tom do some add on work for me and my 5 star opinion stays the same. You cannot go wrong with the level of service, integrity, response, quality and price. Here is my review from a year ago—it still stands!Alpha Geeks is FIRST-RATE--I trust them with my business (and livelihood)--Ive been their ongoing customer for 10 years now and can say they have ALWAYS been there for me--smart, effective--they fix the problem or head it off. They are also courteous and totally responsive. I cannot say enough at how helpful and kind they have been--they go above and beyond for me each and every time. I cannot tell you what a relief it is for me to know I have them in my corner, watching over my IT needs and handling the crazy that the IT and cyber world throws my way. Super reasonable as well. Get them and sleep well at night! Attorney MONIKA A. HARTL RN BSN JD; Workers Compensation Law Offices Of Milwaukee S.C.
My son told me about Alpha Geeks. I was having problems and was very frustrated and my son told me the Alpha Geeks were local and close to my home. Not an on line IT service from India.I took it in to them and three days later It was back. I was satisfied with the cost because of the amount of work the Alpha Geeks did to my computer. When I got home I had trouble finding my contacts from the back up drive I had them make. I called them, we got on line and they linked to my computer and within minutes I had my contacts where I wanted them. I am very happy with everything the Alpha Geeks did for me and would recommend them to anyone.
We dropped off a backup hard drive that was dead and Alpha Geeks were able to quickly recover and transfer our pics/documents safely onto a new one. Service was quick and reliable, thank you!
This is the place you want to take your computer if you have a problem. Tom will do everything possible to have your unit working like new.
Excellent service. Very trustworthy, especially if youre not tech savvy.
Amazing customer service and always great work!
Dell told me I lost of my data on a computer just purchased 4 months ago and Tom at Alpha Geeks was able to recover all of it and get my computer up and running. Thank you Tom!!!
I have used Alpha Geeks for the past 6 years. They are prompt, efficient, skilled and reasonably priced.
Always get back to me quickly when I have a question or concern, that in itself is worth a lot.
Top notch service from Alpha Geeks. They work quietly behind the scenes to combat internet issues. A phone call to them when trouble arises is always handled immediately.
I had a computer problem that was complicated for me and Matt at Alpha Geeks patiently listened to me and solved the problem within less than 24 hours. I could not be more satisfied with their service. Competent, friendly and professional.
Very pleased with service. Would highly recommend!
Matt has been extremely helpful with our daughters laptop and our desktop computers.
Excellent service took care of my problems quickly and proffesionaly
I have used Alpha Geeks for several years to monitor myonline account - there service has always been prompt andprofessional. I would give them my enthusiastic endorsement
Very patient, very professional, always calm as I ask them even the most basic question and one that is counter intuitive to the computer pros. I cant say enough about the excellent service I have received from Tom, Matt, Michelle, Scott and everyone at Alpha Geeks.
As always, prompt, professional excellent IT support. Couldnt get along without them!!
Our laptop wouldnt charge the battery anymore, so we took it to Alpha Geeks. When we brought it back home with us, the computer was burning hot after ten minutes and the case was starting to melt. After researching online ourselves, we figured out that the problem was most likely a faulty connection of the part they installed and put in for us. Bringing it back, they wouldnt fix this for free. In fact, they told us that this repair would be even more expensive, even though they are the ones that broke the laptop further than it was in the first place. It was very dangerous and who knows what could have happened if we hadnt noticed our laptop burning up? In the end we had to buy a whole new computer. Worst service ever, do not go!
Quick and efficient service. Nice to know these guys are in the neighborhood!