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Thalmann Alignment
1904 Willow Rd, Northbrook, IL 60062, United States
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Thalmann Alignment

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La
Review №1

Outstanding Company. This review needs more then just 5 stars! I made an Appointment for Tuesday at 1130am for a wheel alignment. I arrived at 1120am and they took me in right at 1130am. So nice to go to a place where appointments are made and you know you will get in on time. Customer Service was above and beyond so friendly. I was greeted and welcomed - nice family owned business. Justin explained everything he did to my car (Buick Enclave) when he was finished. I felt like I was in great hands while there. Thank you - I appreciate the great work - WOW my car drives wonderful now. Our family will be back for future needs.

ch
Review №2

Justin made quick work in getting my lowered Optima back in to alignment. The flush alignment rack makes it easy for lowered vehicles to drive on to. Car drives straight now without any pull and the steering wheel is level.

Mi
Review №3

Excellent work. Justin was able to squeeze me in for an appointment and was very cooperative and friendly even though I was being a difficult customer throughout the week trying to get my car fixed before getting it aligned. Definitely recommend this shop. If youre far out, its definitely worth the drive to get it done properly.

Ma
Review №4

Phone answering girl is more of a nuisance and needs customer service training. Answering machine is more than sufficient to replace her job. Also, the owner has trouble telling time and has an attitude problem. I was 19 minutes late to alignment appointment for an old Lexus and the owner got angry and told me i cant take you, i waited for you for 30 minutes and your late, YOUR COSTING ME MONEY. (It has been 19 minutes).I remember before this place was busy, they were nice and friendly people. NOW they are too busy and make too much money, so theyre too good for everyone and very angry people. Negative and unfriendly environment.

Lo
Review №5

The best of the best....I drove 40 Miles to give this place a chance for a Scion FR-S ...and I couldnt be any happier. They are exceptional and truelly take passion for what they do. I cant recommend this place enough for alignment, whether or not its a track toy or daily driver, they know what they are doing . This is the place to go and come back to and never have any doubts. Beyond courtesy customer service, even friendly and communicative with their customers. This place offers the most bang for buck out of any place I have been to for my needs, with trust and fine work. Thalmann alignment, should be your ONLY alignment place to go to.Truly a Tier 1 Shop with exceptional service at an affordable price!

Ni
Review №6

Excellent work. Justin is knowledgeable and always helpful. Will always come back.

Gu
Review №7

Best shop for specialty alignment by far. Had done suspension work and wheels to my vehicle took it to my local dealer to have the alignment done biggest mistake on my part the alignment came out very bad and said nothing can be done. Took my car to Justin and he got it all dialed in to perfect specs! Feels like a new car thanks again thailmans alignment for the amazing work!

Ja
Review №8

Thalmann Alignment is really the best alignment shop in the Chicagoland area! I had new tires put on my Audi and needed to get an alignment done. The dealer quoted $500 for an alignment. My Audi salesman actually recommended Thalmann. First of all, they took my car in early. When I came inside, i was impressed by the cars in the shop and how professionally it was ran. The staff is extremely friendly, and when all was said and done, only my rear wheels needed to be adjusted and I ended up paying $80 vs. their $100 quote. Stop getting alignments done at your dealer! Take it to Thalmann!

Mi
Review №9

Thalmanns is absolutely stellar! I was going to different shops with the same issue. Gave it to these guys and its solved in a few hours. Great shop to deal with, very fair prices. They are very out of my way but from now on, Thalmanns is the only place Ill use. Worth the drive 100%!!

Ma
Review №10

My car was getting an alignment and was quite complex due to an accident. Justin did an excellent job of explaining everything he did and had to do to align my car. He put my car on the platform and pointed out the potential problems in the future. He was quick while being thorough. Will definitely recommend to everyone!

Ge
Review №11

Excellent job aligning my lifted truck. My only complaint is theyre always so busy I need to plan a week or two in advance to get an appointment.

Wi
Review №12

Fast easy quality alignment fair price .

Ni
Review №13

This shop did outstanding work on my stock 4x4, which was pulling and juddering at speed. They resolved issues related to tire inflation, balancing, and alignment within an hour. I also apprciated the thorough overview of the what and why after they were done. Pricing is very fair and Ill be bringing my other cars here in the future. One request to the tech/owner though: please wear a mask when driving customer cars.

Ja
Review №14

Very honest, and very professional alignment shop. They are honestly the best place to go for all of your alignment needs. They took care of my miata and made it drive like it had just came out of the showroom 25 years ago. Definitely a place worthy of more than 5 stars.

Ek
Review №15

Always a great experience, I go out of my way to bring my race cars here!

Ma
Review №16

Great service even better prices. Very knowledgeable individuals.

Ed
Review №17

Experts in front end work. Make an appointment and they get you in and out at the promised time. I wouldnt go anywhere else.

Ma
Review №18

Always so friendly and fast. Great work as always

Ed
Review №19

These guys are great! Very professional and honest. They do great work and are meticulous. They specialize in alignments and their mastery in it shows. Definitely recommend going to them if you need your car aligned.

He
Review №20

Took my lowered CR-V there and they did a great job, loved it

Ba
Review №21

I’ve been going to this place for years with various lowered vehicles and always an excellent job by the owner there. Today I was suppose to be a drop off but he was able to squeeze me in between appointments and I was in and out within the hour. Hard to find quality shops like this these days.

An
Review №22

Completely satisfied. Gentlemen and maam took care of me and had me on my way fairly quickly and drives 100% better. I will be taking my other vehicles here.

Ro
Review №23

Fabulous shop who finally fixed my leaf springs. Thank you!!

Da
Review №24

Justin did a phenomenal job on my alignment of my lowered Honda S2000. 5 stars!

Pe
Review №25

This place deserves 6 stars, and then some more. Top notch customer service and work. The ONLY alignment shop I have trusted for the past 8 years for my daily driver AND racecar. If you’re a racer, you’ll really appreciate the time and effort everyone here puts into the work. 12/10 would recommend.

Al
Review №26

Professional, clean, and exceptional work. Highly recommended. A+

MI
Review №27

Best alignment shop.

Ch
Review №28

Amazing and knowledgeable staff.

st
Review №29

Excellent work quality

Al
Review №30

Great guy. Highly recommend

CB
Review №31

I should have written a review years ago, but better later than never. Todd and Justin have been taking care of my cars and trucks for a long time. They can handle any and all suspension work not just alignment. They have lifted and lowered a number of vehicles and each time car comes out just like I asked and no issues whatsoever. I recommend them to people all over and there is a reason why others will drive over an hour for Justin and Todd to work on their car.

Er
Review №32

Justin always does a great job at a fair price. Long term customer.

Br
Review №33

Typically, this is the best alignment shop around. Truly alignment specialists, they know things that tire store employees simply do not. Sometimes the place gets a little bit too busy for its own good.

Je
Review №34

Was recommended I bring my vehicles here by a number of friends and coworkers. Was kinda weary how close the alignment specs would end up; a unique car and lowered at that but, they knocked it out no problem. The guys here do great work and it shows. They even took the time to explain each and every step that was done and its importance. Ive got a few other vehicles that will be paying a visit to their shop no questions asked. If you need any alignment work look no further.

Dr
Review №35

I drove 40 Miles to give this place a chance for a Scion FR-S ...and I couldnt be any happier. They are exceptional and truelly take passion for what they do. I cant recommend this place enough for alignment, whether or not its a track toy or daily driver, they know what they are doing . This is the place to go and come back to and never have any doubts. Beyond courtesy customer service, even friendly and communicative with their customers. This place offers the most bang for buck out of any place I have been to for my needs, with trust and fine work. Thalmann alignment, should be your ONLY alignment place to go to.Truelly a Tier 1 Shop with fine service at an affordable price!

Ti
Review №36

Im not sure about quality of the alignment because Im not specialist but everything else is great. appointment time, fast service, price are the best.Highly recommended

Br
Review №37

Thalmann are the best around. Their attention to detail and customer service are top notch and you can’t find a service now-a-days that provides both in such an efficient and wholesome way that they do. Justin is one, if not, the best around and overall a very good person. A pleasure working with them and I always take my car there and refer all of my friends and clients to go here for any service whatsoever. If you’re looking for a good alignment, let me tell you, you found the Rolex of alignments. Thalmann is and will always be the best around in my opinion. Thank you Thalmann for everything you guys do and I look forward to many more years of doing business with you.

Za
Review №38

After looking up some places to get my alignment done I came across this place on local mustang forums. It seemed like a lot of people had gone here and had a great experience. I got my alignment done from here because of that and agree that its a great place with great people and service as well. I would recommend it to anyone who wants a professional job done.

De
Review №39

I have nothing but great things to say about these guys. I brought my BMW 335i in for an alignment after installing aftermarket adjustable coilover suspension. Dropped my car off first thing in the morning & the alignment was done very soon after. Justin is very informative & took the time to explain all of the alignment specs to me when I came to pick the car up, which I appreciated. The car now drives & handles great with the properly setup suspension. Theres a reason all their reviews are 5-stars!

Ed
Review №40

Even though its a 45-minute drive for me, Ive been going to Thalmanns for my alignments for 5 years. Todd and Justin are fantastic at what they do, and it really makes a difference. Ive taken my cars to the dealerships or tire shops, other independents, and theres always some issue with getting it right. When I take the car to Thalmanns, they always set it up right, and the car drives well. Its worth the trip to get it done right.

Ma
Review №41

Had a very great experience here. Everyone was friendly and knowledgeable.Just be aware they are cash only, surprised me with that when I arrived! Get a price and have cash ready ahead of time.

Ma
Review №42

Excellent and quick service. Courteous staff. I arrived a few minutes before my scheduled appointment for an alignment. They took my car in right away and finished in less than twenty minutes. If you need an alignment, dont take your car anywhere else - especially a dealer where youll pay twice as much. I will be returning here for future alignments.

Di
Review №43

Great service, timely, professional, honest and incredibly courteous! They charged me less than what they had originally quoted because my rear alignment was fine. They also fixed a screw that had come loose. Im so glad I came here and couldnt recommend them highly enough!

Pe
Review №44

Good fast service! Owner is extremely fair and thorough and they work on lowered cars as well.

Pe
Review №45

Best alignment and experience Ive ever had. The employees are great, very knowledgeable and helped me select proper settings for my newly installed suspension bits. The car drives like a charm now. Ill be coming back for any future alignment needs for sure.

Jo
Review №46

Accurate work. Very fair price. Fast turnaround.

Er
Review №47

Great shop! Not afraid to involve the customer in details of the job. I will be back in the future.

Ja
Review №48

Best alignment shop in Chicago land area!Great prices. Great guys . Work is top notch. Well worth the 40min drive

ja
Review №49

Good work and honest also around 30+ years.

Ta
Review №50

Wonderful experience. I was ready to spend $$$$ to replace all the tires. I took it here as a last resort/opinion. He took his time and made small adjustments that made a huge difference. Charged me half of what even a simple alignment would cost. The dealer took 2 tries at fixing the alignment and couldnt get it right. The experience and honesty of these guys really shows. Thanks again.

An
Review №51

Quoted me $75 with an appointment at 3pm. Walked in, dropped off the car, and before I could get my wallet out of my pocket they had the car up on the rack checking things out. I asked him how long he was thinking until I should return when Justin goes you can take a walk for 20 mins, or you could just wait. I waited, and it was done in 15, and he only billed me $50! My car drives straighter than a laser and they did a better job more timely than somewhere I paid $150 to have do it.

Jo
Review №52

I have always been completely satisfied with this shop. Hands down the best around if you value your car.

Ma
Review №53

Go to.place for advanced alignments. In ground lift for low cars and experienced mechanics.

Da
Review №54

Excellent service, excellent price. Friendly and knowledgeable owners.

Si
Review №55

Took care of my entire Fleet in a quick time frame. Trucks came out perfect . Fair price. Would highly recommend to anyone .

Ro
Review №56

Thanks Justin

Mi
Review №57

Todd and Justin are honest trustworthy guys that I use for all my cars. Pricing is always below what I expect and top quality work.

Ro
Review №58

The Best they do a great job. They are very reasonable with their prices super quick turnaround time and a very very nice clean and immaculate shop

Vl
Review №59

Using this place for all of my suspension needs for at lest 8 years. They are hands down one of the best in business. Fair on price, stand by what they do and will never beat around the bush trying to milk your wallet.

Ch
Review №60

Great service. Good price.

Ed
Review №61

I greatly appreciated their flexibility in fitting my appointment in with short notice. Todd was terrific, very fair and quite reasonable. Highest recommendation!

Ni
Review №62

Friendly staff, I was in and out after only 30 minutes. They do great work at a reasonable price. I will be going here in the future.

M
Review №63

Wonderful customer service and knowledgeable staff. Will only come here in the future.

An
Review №64

Amazing service. Took my Miata here for the first time after NTB messed up my alignment twice. This place is perfect for anyone, regular drivers all the way up to track drivers. I had my alignment bolts replaced and had the alignment dialed in to a custom 949 Racing Alignment specification and they did an amazing job getting it down to the T. I highly recommend this to anyone within a 100 mile radius as this really is one of, if not the best alignment shops in Illinois.

Ge
Review №65

Always a pleasant experience, These guys know what they are doing and take the time to get it right the first time.

Je
Review №66

Never get back time for appointment! Shame on you!

Ad
Review №67

Todd and Justin are professional, polite, courteous and honest. Ive been using their services since early 2000. This is a place you can trust they get the job done right .

ni
Review №68

Amazing experience thank you for helping put of a situation and staying late and helping me out.

Jo
Review №69

Unparalleled experience. I would not go anywhere else for an alignment.

Pe
Review №70

Best alignment shop ever.

Па
Review №71

Good attitude, good experience, recommend

Am
Review №72

Fantastic shop! Was referred to them by Touge Factory as TF is backed up pretty far for alignments. Called and got an appointment for a few days later. Alignment was fairly quick and specd perfectly to what I requested. Car drives brilliantly now! Its always refreshing to get great service from real car enthusiasts! Will be bringing the race car here soon as its finished!

Hu
Review №73

Great shop and great people!

Ma
Review №74

Fast professional service

M
Review №75

Great guys, great work, great prices. While they have cutting-edge equipment and the experience to use it, the way they conduct business is unparalleled; HONEST, straightforward, no nonsense. Theys performed three alignments for me, including a 1965 Mercury. When we had to replace tires in a pinch on a Sunday afternoon and couldnt use them, the alignment check at the other tire shop showed that it was spot on. And when I say spot on, I mean right on the spec. The other shop commented that they almost never see it that close and that we mustve gotten lucky. Not luck, just experience and dedication to a job well done. Ive recommneded Thalmanns to everyone I know and will be going back!!!

R.
Review №76

Great service on all 4 visits! Now recommending them to all family and friends!

Ho
Review №77

The only place I will have my car aligned.

La
Review №78

Did my race car and it drives straight as an arrow on the back tires!

Be
Review №79

Fantastic

са
Review №80

Just thanks for their jobs

An
Review №81

No place better than Thalmanns when you care about how your alignment is done

Ka
Review №82

Good place.

Da
Review №83

Only place i trust.

St
Review №84

Quality

Da
Review №85

Great shop for all your alignment/suspension needs. I’ve now had two of my vehicles aligned here and both times I received great service. Justin is professional and very knowledgeable. He was able to answer all my questions and provided additional insight on what I should look for w/my lowered M3. Will be back for any alignment work. Super clean shop as well.

Information
32 Photos
85 Comments
4.9 Rating
  • Address:1904 Willow Rd, Northbrook, IL 60062, United States
  • Site:http://thalmannsalignment.com/
  • Phone:+1 847-272-1810
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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