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North Shore Auto Parts
600 S Waukegan Rd, Northbrook, IL 60062, United States
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North Shore Auto Parts
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J
Review №1

Tow truck arrived in less than the hour they said it would take. Driver was extremely polite. Gave me a ride around the corner to pick up my other car to follow him.. Took direct route to my repair shop which he knew and had been there before. Great service. Would pick Northshore again.

Br
Review №2

Always fast efficient service. Very professional on the phone. Drivers are wonderful. They gave me a call when they were on the way. Solved the issue within minutes. North Shore Towing is my go to. Program their number in your phone.

Sa
Review №3

Jerry was great. Very professional and friendly. My vehicle was being towed for a transport. The tow was seamless, quick and he was even courteous enough to offer to move his truck for our packing company to pull in. I would highly recommend North Shore Towing.

Pa
Review №4

Driver that came out was awesome very nice and handled like a pro! Sad to say the person I talked to was to have the service was very rude, fast talking, didnt want to answer my questions on the process of what to do and expect. He stated his name was Scott and then on same call said his name was Joe? Ive used them anyway but I wont be using them in the future thats for sure!

Iv
Review №5

Edward was professional and on time. Their towing outfit is amazing at what they do for the low price that they ask. I highly recommend them.

ke
Review №6

My family and I are so happy about the service we received. One of our vehicle’s ignition would not start for years and getting it into neutral and out of our garage seemed like an impossible task.Luckily, Tony from North Shore Towing, was punctual, calm, and collected: a true professional. He took one look at the situation and did what many other tow services could not. He got that baby out of our garage and safely to our mechanic👏👏Tony is the epitome of great service! Highly recommend👍

Ad
Review №7

My car started smoking from the hood. After the fire department came and went for no fire, but an engine problem, I called to have the car towed back to the dealership which was about 40:minutes away. The whole experience went very smoothly, and the representatives I spoke to were informative and professional, keeping me informed of the progress. I would not hesitate to recommend them.

Ca
Review №8

I highly recommend this company. They were on time, they came earlier than they said they would be able to, and their price was very reasonable. Larry was awesome! He was so professional, friendly, and he worked hard to keep me and my car safe.

Je
Review №9

I am so happy about the service that I received today. These guy are very professional and expert. Highly recommended.

Mi
Review №10

The towing was pretty complicated and at night. The driver, Edward,, handled it perfectly. He maneuvered the car right up near the garage door as needed. My only concern was the fee, but to be fair I dontThink it was out of line, especially for the quality of service provided.

Im
Review №11

Eddie came earlier than expected and took good care of me. Honestly, highly recommended to anyone that needs a tow.

St
Review №12

My employer uses this tow service and I was happy to find out they were able to get my car within 30 minutes of my request and at least 15 dollars cheaper than the next best choice. Tony with the flatbed was friendly professional and quick. Thank you

Jo
Review №13

Eddie got to me super quick, which was much appreciated since I was stuck on the side of the I-94 express lane entrance ramp. He got me and my car safely to the body shop and then even dropped me off at my sisters house. I would DEFINITELY use him again!

Se
Review №14

I needed a tow out of a parking garage in Chicago. I talked to at least ten tow truck companies and even though their websites said they did low clearance towing, no one would help me. That is until I called North Shore Towing. They truly wanted to help. The driver was an expert. I will forever sing the praises for North Shore Towing!!

Mr
Review №15

Super fast response time from Edward! Awesome personality and totally professional. AAA told us 3 hours and North Shore said within the hour. It was 15 minutes!! I will not be renewing my AAA as this was the third time I needed them and they gave me a horrible response time. I will be calling North Shore as long as I live in Evanston.

De
Review №16

North Shore Towing was very prompt and their driver Mario was very professional. His manner was very calming after breaking down unexpectedly. I would highly recommend this company.

Co
Review №17

Tony was amazing! Picked my car up from a tricky position, was quick and gave me candy! Will absolutely use this coming again

Je
Review №18

Great to work with easy to talk to! Got the job done fast

me
Review №19

The driver was great but a tow from Clark and Devon to our home (a few blocks away) cost $135 + $5 for CC charge, plus a cash tip. Too much money. I had to wait 2 hours when I was told it would be 60 minutes or less.

Mi
Review №20

These guys were very easy to work with. They followed up with me after they were done delivering the vehicle for me.

Ro
Review №21

Eddie was a true professional, explained to me each step of the process and treated my car and me like the most important people in the world. He is a class act.

Te
Review №22

Ed was my tow guy. He was exceptional. Really great guy. I appreciate his professionalism. He took his time and was very gentle with my car. Any time I’m in a jam I’ll be requesting Ed! Thank you!

Sy
Review №23

Franklin was fantastic, knowledgable, and friendly. Made me feel better in a stressful situation. Will recommend to friends!

Wi
Review №24

Driver was courteous and came to my aid promptly. Would recommend this towing service.

Jo
Review №25

I highly recommend NST. Bill was a pleasure to deal with and was on top of everything and was able to resolve an issue on my behalf that surfaced during after hours. While I hope I don’t have to, if I needed a towing company, North Shore would be my first choice.

Ro
Review №26

Edward is the man! I called AAA at 5:30PM, they said a driver would get to me by 10:45. So glad I called North Shore Towing because I didn’t receive a call from AAA until 9:45AM THE NEXT MORNING! Edward was my driver from North Shore Towing and he was professional and arrived promptly within the hour as the dispatcher told me when I called to request a tow. These guys were the most dependable and affordable option out of 3 separate tow companies I called while I was stranded near Loyola with my vehicle which wouldn’t start. Thank you Edward for the light humor during my tow, it really helped after a long stressful day.

Da
Review №27

They do a great job! They are helpful and come on time. I recommend them to people who need help. 😸😉👌🏽👍🏽🙂

Ma
Review №28

Called up for towing, the tow truck got there fast in an hour. That’s prompt service. Highly recomended.

Je
Review №29

The dispatch was very polite. He did say the truck would arrive in 15 minutes or less, but it was more like 20-25 minutes. Thankfully the driver called to confirm how far away he was. He was quick to load my vehicle, though I wasn’t a fan of how my car was left in park while it was loaded onto the flatbed. He had to pull the truck forward to straighten out my vehicle, but as he was pulling forward, he was dragging my tailpipe on the ground. Then upon unloading the vehicle, it rolled off the bed fairly quickly so that when it got down to the bottom, the front and the back end scraped the ground. The driver was polite and quick at his job. The whole process was done in a short time compared to other companys’ experiences.

BA
Review №30

The guy sent by Tesla managed to pull my car out of the garage without any issues. It was a tricky job and he managed it very well and with a sense of humor.

Mi
Review №31

Showed up earlier than expected. Friendly and knowledgeable. I didn’t have to lift a finger.

Be
Review №32

Eddie was great, friendly professional and compassionate. Responded by phone while we were waiting . Recommend him and this service

Br
Review №33

Called before they came to pick up my Tesla for a flat tire. Put the car on the flatbed quickly and off they went. No contact required! Would definitely use again if the opportunity arose. Drivers name was Jerry. Very helpful guy!

Mi
Review №34

Mechanic was so knowledgeable and professional- he perfectly managed a tough situation logistically. Lots of confidence in NS Towing !

Jo
Review №35

Very pleasant experience. Driver took the time to have a conversation with me. Will use your service as needed.

Ka
Review №36

He was very polite & fast. He actually arrived early & was careful with my car. Awesome

Kr
Review №37

Everybody was polite and capable and friendly it would have been helpful if they had called me while I was waiting to let me know that I was going to have to wait a little longer but I would definitely use them again

Jo
Review №38

First time having to use a tow service. Everything went great. Can all experiences be this great?

Ti
Review №39

Excellent service and knowledgeable technician. Prompt service! Thank you!

Gr
Review №40

This people are very friendly and very reasonable and not like the others who wanted to rake me. Especially the driver super super cool and dog friendly. Definitely took their card for the next time. Hopefully there is not going to be a next time.

Ch
Review №41

The guy was great! He called and informed me of the time he was coming and arrived on time. He was swift in picking up my car. I would definitely use them again

Vi
Review №42

Mario from North Shore Towing was beyond helpful and super professional! He was very friendly and got the tow done in a timely matter, which was much appreciated during this stressful situation. I will definitely recommend North Shore Towing and Mario to my friends!

La
Review №43

My driver was very cool 😎. My driver communicated with me when he was on his way to pick up my vehicle, when he picked up my vehicle, when he was close and when he arrived. Can’t get any better than that. The only thing I would have liked to have been different was the price.

Os
Review №44

My mother waited over 4 hours for a tow that never showed. I called Northshore and not only did they show up, but the driver arrived in 30 minutes. I was able to use my debit card on the spot (no atm hassles) and he got my moms car to the mechanics quickly and safely. I recommend calling Northshore for quick service.

Me
Review №45

I was shocked by how fast the driver arrived! I would highly recommend for any towing needs!

Sh
Review №46

Very professional, courteous, and arrived on time! Even though it was a stressful experience with my car, the service provided was a silver lining to a long day! Would recommend this service and would definitely utilize this company again. Thanks 🙏🏼

Mi
Review №47

This business is amazing and I would highly recommend them!! Thank you

Lo
Review №48

Driver was on time friendly and did not. Drag my van. He carefully took pictures of my van before he put it on the lift. I would use this company again.

Si
Review №49

Northshore was very professional & very on time & promt! Even faster than promised! And Kenny tge driver was amazing & so very very nice! Their prices are also fair! Highly recommend!

St
Review №50

Larry was the man! He was quick. courteous, and took great care with my vehicle. I dont often need towing, but if I do again, I wont hesitate to give North Shore a call. Thanks!

Sc
Review №51

My Prius died and needed flatbed towing. Mario was prompt, personable, and professional.

Ke
Review №52

Our driver was very friendly, patient, and accommodating. The situation I was in had me very upset and stressed but our drivers great attitude really helped calm me down. The service was excellent.

El
Review №53

Tow truck driver was great very knowledgeable took care of the problem right away very grateful. Will use them all the time.

Ga
Review №54

Mario was excellent, on time, very helpful and provided a great service in time of need

al
Review №55

This was in a tight spot...but Larry managed to use his obvious experience to get the job completed...great employee

Lo
Review №56

North Shore Towing is very straightforward and professional. I had to scrap a car that was in an accident and they came and picked it up and wrote a check for it very quickly.

Je
Review №57

The person who came was very courteous,efficient and helpful.

gi
Review №58

They the best!! would highly recommend!! fast and friendly service all around!

As
Review №59

Locked my keys in the trunk. Dispatcher was very nice and polite. Tech was Quick to arrive and quick to get my keys out. Pricing fair (was my fault after all).

An
Review №60

Mario did a great job. Car was locked and he got it on his truck perfectly

Da
Review №61

They came very quickly! Very satisfied with their service! My roadside assistance was still pending AFTER they left lol

js
Review №62

Friendly driver loaded car efficiently and quickly.

Ro
Review №63

Called them for a car tow. Provided great service and great value.

Su
Review №64

Larry was prompt and friendly and completed service quickly! Even offered valuable tips👍

Ma
Review №65

The service, timing and the driver was so pleasant and patient.

Jo
Review №66

I locked my keys in my truck. These guys were super quick and efficient, yea it was 75 bucks but time is money. I was back in my truck under 30 min from when I locked them in there. Dispatch and driver were great!! Thanks n shore.

Ja
Review №67

Sal was great at what he does. Friendly, VERY knowledgeable and all around GREAT Customer Service…

Jo
Review №68

Tony was great and was able to get my broken car on the flatbed without any additional damage.

mo
Review №69

The driver was a really nice guy and gave me a ride to the car repair place! Exceptional service!

Ke
Review №70

The tow truck driver was friendly and very helpful. He took care of us and had us laughing as he did so. Would use again and highly recommend!!

Na
Review №71

Luis was so careful and polite. And worked so hard

Ri
Review №72

Danny is the man, extremely helpful! & saved me out of a difficult situation! Thank you Dan!!

Cy
Review №73

Our driver was there within 40 minutes, was friendly, concerned about our safety, experienced and very thorough. Highly recommend!

Da
Review №74

My driver Edward was on time,excellent service and rate.

C
Review №75

Tony arrived early and did great job with the pick up of our 2 cars. He did a detailed survey and was very easy to work with. Thank you.

Na
Review №76

Eddie and Bill are excellent! Great service, quick response.

ch
Review №77

(In reference to opening a car after I locked the keys in):: The person over the phone said it would cost $75 and then the person who did it charge almost $100 (tried charging me for a tow?). He also did it in like 5 seconds without much finesse so my car exterior is damaged.

Ka
Review №78

Super nice, very fast, showed up within 5-10 min of calling. Super great driver, professional, funny, helpful and down to earth, would definitely recommend this towing place!

Ra
Review №79

Driver was great. They came in a timely manner and price was fair.

He
Review №80

I had a car fire on the Edens. They came so fast and were courteous and thoughtful. They were also extremely reasonable in price.

fr
Review №81

For My daughters move to Seattle pickup driver was Larry. Very nice man—professional jerrdann operator

Ri
Review №82

Recommended by my mechanic for a tow of my car: fast, professional, complete

An
Review №83

Response time was 15 minutes and the gentleman unlocked my vehicle in 30 seconds. They was faster than my freaky fast Jimmy Johns. 😂 Seriously a great company and amazing service.

Ja
Review №84

Doug was a fantastic driver.Fast and Easy

Ke
Review №85

Thank you for helping me in my time of need the worker was very very wonderful and I appreciate the service

St
Review №86

Fast, easy, got the job done perfectly. Extremely friendly dude too.

Ja
Review №87

North Shore answered the phone at 1:30am, quoted me 45 minutes and the truck was there earlier. Tow driver was friendly and efficient, showed care and respect for the vehicle and dropped it off where we asked. Best tow experience ever!

Pe
Review №88

Their heavy wrecker operator (Fletch) was extremely profession in safely and effectively moving our medium duty truck.

Ma
Review №89

The guy on the phone was totally RUDE!The guy doing the tow was totally cool.

S.
Review №90

I could not have asked for a more positive experience than I had with North Shore Towing. They were efficient in keeping their time schedule, Danny their driver was professional in his duties and their price point was competitive for the services rendered. They are my Towing Service of choice—let them be yours......S. DAVID

Ju
Review №91

Responsive, friendly, honest, and came earlier than they thought they could!

Ma
Review №92

Quick and easy. No issues. Speedy service.

Fa
Review №93

Reasonably priced compared to others. Extremely professional and detail oriented in taking my information down and having tow truck show up on time that was quoted.

Wi
Review №94

Hêsus did a great job, getting my car out of a tight spot(ANCIENT Chicago style(Evanston) garage built for Model A Fords, into a tight alley, with locked up rotors no less) !No hemming and hawing about it............He got right on it, and went thru several maneuvers to get it out, mostly trial and error, Alchemy.Thanks Man.

Be
Review №95

Towed vehicle to mechanic at desired time.

Sh
Review №96

They tow truck driver was great. Very nice guy

Th
Review №97

Overall, excellent experience. Driver was professional, friendly, and arrived within 30 minutes on a Sunday. In addition, made sure I had everything needed before leaving.Thanks again Tony!

Ma
Review №98

Driver was very professional. Great service

Ch
Review №99

Driver was very friendly and skilled. Only problem was that my initial call never made it through to him so they took 30 minutes longer than they originally promised.

da
Review №100

Very reliable. Unlike other tow company these guys keep their word and show up when they say. Very happy with them

Information
3 Photos
100 Comments
4.6 Rating
  • Address:600 S Waukegan Rd, Northbrook, IL 60062, United States
  • Site:http://northshore-inc.com/
  • Phone:+1 847-864-2828
Categories
  • Auto parts store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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