I had a ton of work done on my aging automobile. I picked it up completely repaired and clean which I didnt expect. Communication is also excellent and their method of using technology to communicate what the issues are with the automobile and they perform their inspection is amazing. BIG thumbs up.
As always a great job!!!The people there also always very friendly and customer service oriented, a dying art!I actually enjoy going to them as I know I am in good hands.I have referred several friends and they are still going there!
They were professional and honest about what needed to be fixed and how much it would cost. The final cost was higher than quoted because the repair required additional work that was not visible in the initial inspection. But the total cost was still a fair price, based on my previous experience with my truck.
I’m new to Texas and needed a good, honest mechanic. A person I met recommended Parra and I’m so glad they did. I thought it was an alternator problem but turned out to be just loose connectors. They fixed it immediately. They could have told me any lies and charged me for it but they were honest and good. They have a customer for life now!
I visited for two vehicles inspection: Courteous and very fast. They were done in 15 minutes., both times.I also visited the shop near me last week, to check out if there were any damages to the car after getting stuck in a deep pothole. The next morning I was advised that there was no issues with my car, that would affect its drivability.Thank you again. 👍
Went in for an inspection and was in and out in about 30 minutes. Polite, professional, and fast! Great first time experience with this business.
Love that they provide a link for all services asked for, but also for inspections. That means if they see something, they will either recommend repair/replace or advise you to keep an eye on it. For instance, they recommended I change my rear brakes at 2mm left in pads, but to wait a bit on front brakes with 5mm left. Open and transparent and easy to grab a PDF for my files.
They had my car for three weeks and could not even diagnose the exact problem. (The car won’t start) They had a guess but could not repair. They had it towed to a BMW specific shop that they recommended and after two weeks they still have not looked at it. They blame a worker shortage but as the customer that is not my problem. Will they let me slide when it is time to pay because of a money shortage on my part. I know Parra tried, but I am still without my car. I hesitate to recommend them at this time. They did not charge me for what they did.
Ryan and the guys fixed my car so I could drive to Iowa for a nursing assignment. They did an awesome job and I will definitely bring my vehicles to them in the future.
I appreciate Para Car Care getting my car looked at and fixed in less than 24hrs. They were honest and knowledgeable.
Great service. They make things right. Glad to find a place to trust our vehicles with.
Close to my house, friendly staff (esp Ryan) - I shopped in Farmer’s Market next door while my car was serviced, explained everything. Will definitely come back 😊
Dropped off my car, they had it ready in an hour. Very efficient. This is the 2nd time I have used Para. Exceptional service. I’ll be using them again.
Fast, fair, less expensive than the dealer. Glad I found them!
Great shop. Honest mechanics. Definitely recommended.
Parra is so reliable and trustworthy. They always do a perfect assessment and let me know everything before they fix it. Ryan and staff are always courteous and go the extra mile to help in anyway they can.
Have been going to Parra for over a decade. They are always reliable and trustworthy. My car is 20 years old and in amazing condition, thanks to Parra!
Ryan and team are the best. Professional, courteous and diligent in the work they do, they’re our go to for any automotive repair and maintenance needs.
Parra NRH is our go-to place for anything automotive. They have handled everything from state inspections to oil changes and maintenance to a compete engine replacement. They are unfailingly friendly, professional, and on time in their work. We wouldnt consider going anywhere else.
Brought my car in after Dealer gave me some recommended services. Parra took the time to look over the car, take photos, and send me their findings. Had the drive belt replaced for less than the dealer and will be having all work performed there. Very satisfied and very impressed!
Car required a lot of steering, suspension and brake work in addition to some routine service. They did a great job and the car drives well again. They explained in detail what needed doing and why, included pictures. Answered all questions quickly and clearly. Great place to take your car!
Great experience!!! Honest quotes that did not change when I went to pick it up!! Professional staff and technicians!! Ryan is great to work with!! I’ll continue to give them my business!!
I would tell anyone to take they car here my car run so good now words can not explain thank you GOD AND PARRA CAR CARE
The folks at the Davis location in NRH are just down to Earth good people, who do only what is needed, and will tell you honestly what might need attention later. They are responsible and fair in their pricing, and the most trustworthy place for car service. I won’t take my vehicles anyplace else.
Great Service! Friendly and Helpful Staff! I highly recommend Parra Car Care!
The mechanic was friendly and professional. It was a pleasure to have my car serviced at your business
I had a AAA battery with warranty and my car died. However when AAA came they said the problem was not with the battery but with something else. I ended up towing the car to Parra. After a few hours they determined that the problem was actually the battery. When I called AAA again they helped explain to the AAA guy why the battery is dead and AAA replaced the battery free of charge. The guys at Parra were honest and did not charge me for electrical work I didnt need. Ended up paying them only a little amount for doing the test. Also the receptionist Mary-Beth is helpful and courteous. Recommended!
Had rack and pinion worked on. Service was fast and friendly. The car drives well again and I feel safe putting kids behind the wheel. The price for repair was uncomfortable but no shop works for free- comes with the territory of owning a car. I would use them again for the tasks I can’t do at home in a heartbeat.
Exception service by knowledgeable technician. Will definitely return for future service.
I have nothing but great things to say about the crew at Parra Car Care on Davis. The friendliest atmosphere when you walk in is amazing. Most times when you have to work on your car your not in the best of moods, so it helps to speak with confident, kind, and knowledgeable people. Ryan the manager is awesome and Naomi has amazing customer service.
I was able to get in and out quickly with top notch service while I was there. I also had a concern about a tire and the service crew lifted the car, inspected the tire, identified the issue, and recommended the appropriate service. Need trusted service and advice? Parra Car Care is the only place you should bring your vehicle!
The Parra team was very professional and honest. They were timely, took the time to explain things they found and, in my opinion, gave me an honest assessment of my options. This was my first visit and will most definitely not be my last! Ryan and Mary Beth are two great people with which to work!
Resolved our issue as usual...motor mounts were bad. Great service, great care.
Ryan took excellent care of us, proactively kept me informed, and helped with a plan to get the rest of our needs met.
I had our van inspected and did not need an appointment. came in at 9 o’clock in the morning and they were done by 9:30. Marybeth is amazing! I waited on the car and listened to her interact with several customers in the meantime and was very pleasantly surprised at her customer service skills for such a young person. hope you can hold onto her!!
I have used other car repair shops in the area, but I keep coming back to Parra Car Care NRH because they understand my vehicles and my budget. I gladly drive old cars (1997 sedan and 2002 minivan) without car payments. Parra prudently insists that I need to keep them running safely. However, they are also honest enough to tell me that I dont really need to spend a lot on optional fixes. It is so refreshing to have an honest mechanic shop tell you about optional repairs. (P.S. I usually get around to spending the money at Parra on the optional repairs when the budget allows.)
Very communicative. car was ready before it was promised. solid work.
The team was professional and knowledgeable. They offered a free shuttle service so I didnt have to wait for my car, which was only a few hours. I received a text, which took me to a digital report showing the results of my car inspection (so cool). They also gave me a paper copy. Highly recommend!
I was referred to para by family members who had used them in the past and I know what they referred them, they are top-notch. They took care of me like I WAS family. I highly recommend them for any car care problems you may encounter They were very professional, courteous and attentive to my needs. For the work that was done the cost was very reasonable.
My experience was great. Everyone was helpful, cordial and professional. Price was great and owner sent detailed report of repairs. Will use this repair business from now on and have already recommended to friends and coworkers. Thanks to everyone at Parra. Great experience!
Parra Car Care is a company I trust. Always good work done right the first time and at a fair price.
I am repeat customer of Parra. They have serviced and repaired 5 of my vehicles over the last few years. I’ve never had to take a vehicle back for the same issue. They fix things correctly the first time. I’ve also never felt suspicious about anything they’ve done or issues related to my vehicles. I will be returning there again. They are trustworthy in my opinion.
They were very courteous, professional and provided us with great service. Highly recommend using Parra Car Care!
Parra is a great value for your car. They are honest, reasonably priced and they will not try to upsell you. You can trust that the work they do will be done promptly and done right. Give them a try, you will not be disappointed.
Great customer service, thorough and complete, as well as quick turnaround. Will refer Parra to my family and friends. Definitely will be a repeat customer. Thank you!!
Good people. Good service.
Fantastic customer service. Parras performed state inspections on all three of our cars in less than an hour. They made the experience painless for new residents.
Great experience - they promptly fixed a problem I had with my A/C. I had also asked them to look at the brakes and they said the pads were fine and did not need to be changed, so they did not try and upsell me unnecessarily.
This was my first time using Parra to service my Audi. They completed a thorough inspection of the vehicle but only serviced what was necessary. Their costs are reasonable and they are very professional. I look forward to using their services on both of my vehicles.
I had a wheel bearing repaired. They did a fantastic job. Great staff to communicate with. I reccomend this place to all for auto service.
Everyone at Parra act as though they only came to work to serve me. From the initial greeting by Adam to reports and updates from Ryan service and quality care are their standards for all employees. Have met owner, Robert, a few times and he always appears excited that we choose Parra. There are likely others who could attend to our vehicle needs, but I am confident none could do it better. Thank you for always being there to serve.
Para car care always does a professional and clean work on my vehicle which I use as a claims adjuster and put on thousands of miles every year I think God I have such a dependable business that I can go to.Thank you Ryan
Everyone was very friendly and I felt like I could trust them. I appreciate the entire team!
Excellent repair facility, very open and reliable. Ryan kept me informed throughout the entire process.
A hidden gem in North Tarrant. Ive not encountered a more polite and attentive staff at an auto maintenance facility. These folks are honest and their prices are extremely fair, and youll get better service compared to the bigger names and the franchise dealerships. On a recent routine service visit, a problem with an axle was identified on my car, and Ryan discussed with me a more cost efficient way to repair it rather than replace the entire part. I couldnt be more pleased with the service and professionalism. Dont let the modest facade of their repair shop fool you; these guys are trustworthy and knowledgeable.
Did good job fixing my car and happy they took care of my problems. Car runs well now.
Very friendly, professional and on time.
All the folks at Parra Car Care are friendly, informative and willing to help. I highly recommend Parra Car Care for their great service, high quality work and fair prices.
They are professionals and take good care with our car/truck. I have never had a problem.Thanks Parra Car Care.Norman
These guys took care of a squeak in my truck. Diagnosed it as a dirt build up problem, cleaned it off, then lubricated it. Lise is gone. No charge. Recommend them to anyone for their honesty. They could’ve sold me the part new entirely 👍🏽
Friendly, prompt, and professional. So nice to have a neighborhood location with people who feel like old neighbors taking care of you.
We were very impressed with the professional service. My wifes Beetle had a very loud vibration in the front of the car. They found the problem and fixed it. Received a text that the car was ready. Very reasonable in pricing. Would recommend without reservation. They have won our business.
I was incredibly impressed by my experience at parra NRH - Ryan knew my name when I came in (my first time there btw), I was asked if I wanted a snack or beverage, and the work was done in a timely manner. Highly recommend!
Extremely Professional team. I feel very confident in recommending their services. These guys really know what they are doing and as a plus they are a local small business!
Personable, Fast, honest, and great value!
We were walk in for an oil change and a couple minor repairs (replacement of a rear windshield wiper and replace a running lamp). Everything was completed in a timely, professional, manner and the cost was very reasonable.
They make you feel welcomed and will explain exactly whats going on.
I truly appreciate the team working with me on what needs to be done on my older (2010) Honda and making sure what I need is taken care of! The professionalism and caring is truly something that will keep me coming back to them!
Great service, good value, same day
Just a great experience all the way around. They found problems I didnt know I had. Thank you for a job well done!
Incredible service! I will never take my car anywhere else. I brought my wifes car into the Davis location this morning at the last minute for an inspection and an oil change.To spite the fact that they were full and I didnt have an appointment, they were still able to get the work done on the car in under 30 minutes!These guys always exceed my expectations.
Good people, honest, I’m pleased with the service. I will definitely return.
First time I used them and they were very good.
They always take good care of my truck! Great service and good pricing!
Did great
My 2009 Corolla had a specific problem that four other repair shops had not been able to diagnose. Parras found the problem and fixed my car!
Took our Dodge Sprinter to Goodyear in Hurst because weve been going there for years. It was running sluggish. Their diagnosis - whole turbo had to be replaced $5307. We declined the repair because we werent sure we wanted to put that much money into a 12 year old van.Decided to take it to Parra. Their diagnostic was a single hose losing vacuum to turbo. Turbo checked out good. $537.This will be our go to shop from now on.
The folks at Parra Car Care are great! My cars check engine light was on. They checked it out and explained the problem. My exhaust wasnt exhausting properly. It is either a relay or a part. Since it was not a scheduled appointment, and was, of course, on a Monday, we decided it was best to bring the car back on Wednesday. (This repair is not a life threatening issue.) Shortly thereafter, the light went out! While other repair shops would have fixed the problem anyway, the professionals at Parra Car Care simple explained the relay was probably stuck and seems to be working. Wait until the light comes back on and well look at it again.Once again, they refused to do unnecessary repairs. High integrity!
Great service Well maintained office and garage.. Completed job on schedule as promised
These guys are awesome. Im a loyal customer for over a decade now, and they are the only shop I will trust with my car.
This was the second time I have used Parts Car Care. I dropped my wifes car off in the afternoon and had it mid morning the next day. Fair prices and SUPER nice staff! Will definitely use them again!
Would highly recommend. Professional, honest, and courteous.
Great place to get your car serviced. Great work done by a great team of people who actually care about the customer.
Best car care ever!!! Top notch staff.
The guy who serviced our car was very friendly. He had no pressure sales, and in fact was much willing to lower prices as reasonably as possible. Keep it up!!!
Great service, great value, and a very professional team of employees.
Had state inspection done, looked over car found no problems that needed to be taken care of. Will return in future.
Service performed on my car was prompt, the technician and counter person were both polite and friendly. Car was returned just a clean as when I left it. I have used this location twice and I will come back again. 5 Stars!
Took good care of me, even during the COVID-19 issues. Thanks!
Parra Car Care saved me an arm and a leg today!!! I brought in a car I was looking to possibly buy for a diagnostic test/look over from a local car lot and it turned out the car had a page full of problems! Needless to say I took the car straight back to the lot and told them to keep it. Shannon and Ryan were extremely helpful and were nothing but kind! They do their job exceptionally well and for a great price!! THANK YOU FOR SAVING ME $6,000!
I had my oil changed at the dealership and woke up the next morning to a large puddle of oil underneath my truck. I didnt have time to go sit at the dealership for hours so I took my truck to Parra. They had the problem fixed in minutes (dealership didnt tighten the oil filter) topped off the oil and sent me on my way. They charged me next to nothing since it was a quick fix. I highly recommend these guys. I wont be taking my truck to the dealership for oil changes again.9/24/21 - I bought a 1980 Toyota pickup to use for the hunting lease. These guys did a thorough inspection of the vehicle and made sure I would be good for the season. They can handle everything I need. I am a loyal customer.
Good friendly service, good price and great turn around on my car. Good job explaining what repairs were needed on my car. Will be going back to Parra.
Great company! Very professional and accommodating.
Very rude
Great work, fair prices, and stands behind everything they do.
Parra Car Care is an exceptional facility that provides a fantastic customer service experience. The staff is very friendly, and the work is first rate at all times. Regardless of your automotive needs, Parra Car Care should be your first choice for service.Edited on 4/2/19: I have to give a special shout out to Keith at the NRH location. This was my first experience with Keith, and it was a pleasure to get to know him. Hes a great addition to the team, and it certainly seems like he fits right in. Additionally, Keith handed an angry, belligerent customer that arrived while I was there with patience and grace. While this gentlemen was really acting irate, Keith never flinched, and worked to hear the customers complaint and rectify it in short order without complicating the situation. I look forward to speaking to Keith again soon.
Ryan has the natural ability to understand and feel what customers are experiencing, and he was able to meet my car needs effectively.Well Done!!! Great Customer Service!!!Thank you Ryan for all your help!
Great place very nice folks did a quick and good job.
You can tell Parra is family owned. You get personal quick, reliable service at a fair rate unlike the large auto dealerships. Thats why we keep coming back to Parra.
Extremely honest, high quality car care!