Ordered a ice cream cake for 10 yr old, asked for a black lab......got a bulldog, for 30 dollars I expected a correct order, still yummy....its ice cream, this isnt the first cake lately that has been incorrect, at least it was a dog I guess LOL

I wish I could give more than 5 stars. Every time we have gone to this location, we have been blown away. We have not had to wait long for food, it’s always been cooked very well (not burnt or undercooked), we have always had extremely fast and friendly service, and just overall a great time. The employees here definitely work hard at their job and it is amazing to see that, since not many people chose to do that nowdays. My family and I will be returning many times over again due to the satisfactory level we have been given. Amazing job. (:

I’d give 0 stars if I could, the amount of times I’ve been through the drive-through without getting any sauce, or the wrong order has reached over a dozen. I’ve talked to previous employees, they complain how they are REQUIRED to LOVE their job, that causes unnecessary stress. The system is garbage. I can sit here and complain all I want over the internet but from the abundance of negative reviews I’ve read already makes mine worthless. Sorry Dairy Queen we are getting a divorce. Either get a new team or a better system. This work environment is so toxic it even effects the customers…

Used to like the chicken basket. The quality is very poor now and it is a terrible value. To bad, used to be one of my favorite fast food meals

They need a better system if theyre going to make people pull forward. Get numbers like Culvers or something. They brought us the wrong food. Sat for 10 minutes before they realized they didnt make our food

Great food, friendly and patient employees. If you have the DQ app, you can earn points with each purchase. And there are deals on the app. (:

I was a little upset because I used the DQ app. to order and it wouldnt let me use my rewards points for free food. I also wanted to order sugar free chocolate dilly bars and couldnt find on app.when I got to the window I ordered the chicken nuggets meal. Fries and chicken where not hot. Barely warm. When at the window I got what I ordered, except for what I ordered on line. I had to remind the staff after telling her already that I had also an on line order. It also would be nice if they asked if you needed ketchup or salt and pepper. Only commend courtesy. I also wish the salads had a little more lettuce to them.

We ordered ice cream cake and dozen dilly bars. They were wonderful. Little spendy but, well worth the yummy for tummy!🍭🍰

Dairy Queen in East brainerd has missed or messed things up on my meal many times. That’s a small issue, but when I called back I got attitude like I was the one in the wrong. SANDRA was very unprofessional and rude for no reason.Sandra- I get that your busy and are on edge but I work too. You are taking my time and gas money and being mad at me for your crews mess up. I’m just disappointed.

Ordered a cookie dough and a brownie batter from the drive thru. The attendant said heres your two blizzards. I took them the three miles home where we discovered one was a strawberry shortcake, but only after eating half... the top half was a mystery. The second blizzard was a mix of heath and reeses pieces and cups. Hmmm!

Great service. Excellent food!

Youll pay 3.55 for a small fry and they wont even make you a fresh batch. It looked like the on shift manager at 5:45 handed me the fries too. How hard is it to make a fresh batch? Especially at that price. Never again will I waste my money here.

They were not very professional and wasn’t very good consumer service! They couldn’t flip any of our blizzards.

Very good service even when they were really busy. Order wasnt perfect, but they made it right and the customer service was commendable. Keep up the great work!

Great service. Affordable coices.

July, 2021, my first day I went there I asked for a I o oreo blizzard and an order but for some reason when I got my blizzard it mint icecream with nothing in it, I didnt think much of it, but I came the next day and I order 2 regular cheese burger and a flamethrower burger without cheese, and a choco extreme blizzard with vanilla icecream, they put cheese on my burger and they gave me chocolate ice cream still, these people cant listen to directions, and I bet thier management is just as bad

Good food, nice looking help, was pretty quick but high priced I thought.

Great food Great service 👍 👌 😋

Food and service is a #10. Because of covit 19 we ordered on line.

Good food fast service.

Convenient drive thru. Friendly service. A slight order mix up today or would be 5 stars.

Very clean, service was great, staff was friendly and top-notch food.

My clients and grandson enjoy the ice cream

Food is always amazing and good service

Food is cold, came inside to eat so should have not been a issue. Got two cheeseburger value meals and a kids meal. Cashier seemed a bit lost. Highly disappointed. Was trying to get something good for my grandkids imagine how disappointed. I hope just a off day altho the one in crosby is just about the same

Quick, tasty, and reasonably priced!

DQ is the best. I like the caramel malt.

Ordered meals never got drinks poor service more interested in spider on floor than customer service

The Blizzards are yummy for the tongue.

Who doesnt like DQ Ice Cream. My concern is the prices are ridiculous!!WHen are they going to stop increasing prices on their treats? I like the Chicken Stip Baskets.

Texas toast is soggy as always, gravy seems to be watered down....I have video if that nasty stuff. Food was all mixed together in box with open gravy container. Only good dairy Queen location is pine River.

It took almost a half hour to get 3 combo meals. French fries tasted like burnt oil.

Took 20 minutes to get a blizzard. While employees were messing around in the back

Love the layout, comfortable and pleasant. Helpful, friendly workers.

Wanted to see my phone for doordash even though i gave order number and customers name which is a private thing. they don’t need to see my phone. maybe i should ask them to start opening bags to make sure all food is there so my ratings don’t go down because of their store. HORRIBLE management. rude

Great customer service. Clean and sanitized often. Great job DQ.As a dasher I highly thank you.

They can dont give very many fries at all for the price. Everything went way up in price I felt. I had the 1/4lb. Bacon Cheeseburger. Hamburger tasted watery nor much taste. The Strawberry Shake tasted good, but not thick at all, VERY liquidy!!!!. Come Wednesday, I will just get a blizzard!

Had a huge order but they handled it perfectly! Incredibly friendly and nice

Still best ice cream cones!! Double dip!

Food was cold. Fries were too Salty.

Ordered from doordash. Over $8 for a burger with no fries or soda is ridiculous. Gravy seems watered down now and not as much flavor as it used to have. Also they put so many staples in the bag at the top to seal it from doordash they can’t check the order AND it cut my hand!!!

Very good .. service was fast. Workers were cheerful. Food was good. BBQ chicken strips.

Great service! I called an order for 12 items, for pick up and was ready in 10 minutes. Great start to our day. Kids love the hotdogs, chicken strips and new lemonade twist slushy!

Good strawberry sunday, yum

It’s the worst place ever. don’t know how to do there job. ordered dilly bars assorted and got the worst flavor ever cherry

Good ice cream and friendly environment

For being open till 10 the doors are locked at 9

Love the chicken strip basket

Good clean environment!! Staff always smiling. Very fast service normally.

Very clean and professional. Friendly environment.

Tasty. Great service for as busy as it was

Amazing service and food was amazing as well

Horrible to DoorDash people. Horrible management. Rude.

I do like going to DQ and eating they or picking up and eat at home

Always same quality food and wonderful old cream. Wonderful, friendly service.

The food was horrible the pop had no flavor and some of the workers were rude I will never go to that dairy queen in north east Brainerd again

Staff was great, took my large order accurately and had patience as the order was coming through. Hope DQ stays in Northeast forever.

Kind of spendy for what they offer

Some of the best fast food out there and their $6 meals are hard to beat.

Messed up one of our orders but shout out to Sandra for taking care of us!!!

Much better than other DQ in Brd. However only one person should handle payment and another person handling and delivery of orders

Very nice, polite service. Delicious chicken strips.

This place is Awesome! Love the food and the Staff is Amazing!!

Wonderful service. Very happy

Do not go here I order food it was completely wrong so went back through the drive through since cant get order fixed inside. Told them there was a mistake so then they fixed it and was the same thing again. So now at burger king now ordering food. And will never go to DQ again. Put 1 star because cant give 0 stars!!!

Very good food

Go there at least 4 times a week.Its GREAT.

Placed our order for pick up around 7:35 pm for a total of 3 foot longs and a kids meal. Was told our food would be ready at 8:05.... Fast forward to 8:05 we get there to pick our food up after my card has been charged and lo an behold they are CLOSED!!

Great lady waited on us...very busy.. 😉

Love their menu

Messed up all of our orders.

Its dairy queen. What else do you need to know?

Super rude customer service. Like other people have stated in their reviews I kept getting cut off and couldn’t even complete my order I decided that I was going to leave and I told the lady at the drive-through and had said that I was going to leave and she made a sarcastic comment to me poor business if you ask me

DQ burger and a twist cone, it doesnt get any better than that. And the staff at this location is so fun and friendly!

Did a good job on my pretzels.

Hot and fresh

Went through the drive-thru and I kept getting cut off and they took forever because they didn’t give me a chance to even say what I wanted. Pulled up to the window and the girl got the order wrong even though we were the only people in the driveway.

Poor quality high price

Love the flamethrower burger and cookie dough blizzard!

Good Strawberry blizzards.

Awesome crew! Great food!

It was epic, I enjoyed the service, it was impeccable

The chicken strips we ordered were undercooked and the fries and Texas toast were very soggy.

Never great customer service. Always grumpy people, never makes me happy to go there. Every experience is terrible. Im glad the original Dairy Queen is open again.

Good service and friendly staff

Its great no where is better

Always friendly service

Good food!!

Yummy food 😋

Cool

Epic