Great customer service, nice selection, very accessable. Oh, did I mention reasonable prices.

Great experience New ice cream flavor Love Potion 31 was delicious. Great Service. Thank you

Google said they were open till 10pm got there at 8:51 and they were closed. I called and the boy that answered the phone said oh yeah we didnt change our hours on the internet. I said what time do you close he said we close at 8:50. Crazy!! 8:50pm Crazy!!

Their blender for making milkshakes is always broken. Its been broken for 3 months now. Franchise owner is obviously incompetent to run this place. Why advertise for milkshakes when you cant ever sell them? Worst Baskin Robbins, go to any other location where their equipment actually works.

Ive always liked this location. Its always clean and the workers are kind and friendly. Coffee is always fresh. The service is great. The only problem I have is the donuts are as fresh anymore and they dont open 24 hours.

3 times in a row now I went there and they didn’t have any of the flavors I wanted and they had stuff mislabeled. Just terrible

I do not recommend the one on lorain road in north olmsted, the guy I think was the manager was far from professional.

I go there with my kids and every time they have patient and kind while my kids ask for all sorts of samples. I recommend them if you are in the north Olmsted area.

Good workers there and a clean place.

I went here to get ice cream. I got rocky road and the ice cream itself had ice in it. Freezer burnt ice. The ice cream was chewy and obviously bad, yet I still was given it. I ended up throwing it away. Poor quality for price

Quick stop with the family for a cone. Service was excellent as were the choices.

Delicious and lots to choose from! Staff is always friendly.

Waited in line for almost 20 mins for only a scoop of ice cream, when its my turn, the girl was like oh you have to pay 1st!, i was like oh where do i pay? she was like over there i looked and there was a huge line! why am i supposed to go in line again for only a scoop of ice cream??? and then a girl name (((AMBER)))), started yelling at me in front of all people and said YES MAAM YOU WILL HAVE TO GO IN LINE AGAIN, YOU DONT READ THE SIGN? uhmmm no honey i didnt read your ugly tiny sign. and she doesnt have the right to speak to me like that in front of everyone. so upset! worst customer service EVER!

The service was awful. We waited 30 minutes for ice cream while others behind us in line got serviced. I ended up not even being served what I wanted. Very disappointed when I left.

Very poor donuts are hard as a rock this is what happens when Duncan donuts puts in new management

Yes we can meet at work early and the kids will be there in the bottom of the page and I will send you did it yet so I will be there re the bottom line is that the bottom of the bottom of the bottom of the bottom of the page and

Good service.

Ice cream is decent

Good ice cream!

Didnt go there.

Never had any issues.

Good flavors!

Good coffee & donuts

Good coffee

31 reasons to go!

Ice cream was cold

Great

Very clean

Yummy

Crummy