I had the pleasure of getting help from Rachel when I came in for my dads 50th birthday gift. She was so helpful, so polite and professional. The piece turned out perfect, and it was done in less than a hour. Definitely will be back for the next event!

I love love love this location because of the amazing staff. The manager is so sweet and my favorite employee whose name I always forget us so phenomenal. Ive been in retail management, restaurant management and corporate management. So when it comes to service I really appreciate and value it. This place goes above and beyond to help you. If I need anything special, I will drive out of my way to this location so I can greeted by the dynamic duo.

The nicest angel on earth works here. Even if you don’t buy anything and you talk to this sweet soul, your whole day is made. She is amazing especially during this pandemic Christmas season.

Friendly employees. You could use a bigger selection of pocket knives. There were only 3 to choose from and my grandson collects them from all over the world. I wanted a nicer one because I had it engraved.

I love that they engrave and customize your purchase in a beautiful timely manner. I am big on personalized quality items. They fit the bill. Prices are worth it for a unique personalized gift or even for yourself! Very helpful and positive staff at this location. Great experience here!

They are very nice and helpful

I love it. Best shop for personalised gifts

Unfortunately I did not order anything today- which is a shame because the entire store is 25% off (engraving is extra). However, I did get alot of good ideas for Christmas gifts for the special people in my life. The employees were very friendly, but did not hover over us and ruin our window shopping experience.

Fairly good. Good service. Went to get something engraved. Frustratingly, they couldnt engrave either of the things I bought. I had to buy a plate to be engraved. It turned out well, but wasnt what I had planned. The associates were understanding and helpful.

I order on line a beautiful princess carriage snow globe for a baby shower the engraving is so smallVery disappointed.

It is a nice place to put the final touches on a wedding gift or a person gift you are getting someone in your life.

I love this store can get very nice gifts and keepsakes

The staff were all so helpful. Dakota really went above and beyond to help me! Thank you all!

Prices are very high but they have some nice personalized treasures.

I needed some custom engraving for my dogs cremation memorial pendants. I had purchased my pendants through Amazon and brought them here. There were no issues at all and they delivered to me exactly what I needed.

Caring people, clean store with many items available to choose and have personalized.

Love this place.Great service.Your woman will love you for the things in here.

Love North Olmsted store!!! The BEST employers there to help you!! Also they are so enjoyable to visit!!

Staff was very helpfull

The staff here are great! They are very helpful and patient! I bought my knife, cake and flutes, and parents gifts! Im sure they know me by name as much as I have been in there, But every time they welcomed me with open arms!!Thanks Ladies!!

Fast engraving, very polite receptionist who was so funny and cordial! Will definately be buying more gifts here and sending others as well!

Nice place to buy certain things only thing is price is little up there

If you are looking for the IT gift this is a great place to .

Really nice place for keep sakes. Get ready to pay near top dollar but one is getting a top dollar service and product.

Wonderful job on tribute bracelet to my Beautiful Mom...

They have a lot of beautiful things to buy

Really great personalized gifts that are perfect for alloccasions! !

Excellent staff, they really helped me find what I need

Expensive..but so much beautiful things. This is one place I definitely go to for keepsakes

Helpful staff. Gifts for all occassions.

Excellent service!

Excellent service and products.

Can always find Little Things for those hard people to shop for.

Always a great go to place.

Wonderful place to shop, staff very helpful.

Fantastic service with extremely friendly and knowledgeable staff

Great place to get gifts that mean a lot

Staff is very helpful and friendly.

Great for engraved items and mementos.

Somewhat pricey engraving, but very fast work

Great staff

Not interesting

Just looking.

Love it

Over priced

Good

Great place

Good place to buy. Original and personalized gifts