Erick in the service department keeps my car in tip top shape. He goes above and beyond my expectations every time to make sure Im satisfied as a customer. He explains in full detail what is going on with my vehicle and makes sure I understand everything before changing or repairing anything. The entire staff is very nice and friendly, providing a welcoming atmosphere. This is the place to buy and get your car serviced! You definitely wont be disappointed here!

This dealership really has it together and it shows throughout the building. The prompt attention upon arrival, the greeters, the level of cleanliness goes well beyond words. Buildings without excellent people that can take care of customers do very little to generate a review. I continue to be so impressed by my service advisor, Natasha R. She goes far out to take care of every detail pertaining the reason for the visit, explains the why and what not of the vehicle. She is a real ambassador to the Jaguar brand.

Easy to schedule service. Very responsive. Communication was perfect. Explained everything. Fixed everything. Returned car spotless. Offered loaner car. Could not have asked for any better. Best dealer I have ever dealt with.

Severely disappointed.Brought my Jag to Alpine instead their service is amazing. Ask for Pete you won’t be disappointed. I wanted to try the new location out, what a huge mistake.

Best customer service I ever received in a dealership. At Jaguar North Dade, Marcos Hernandez, my service advisor did a fantastic job. He went above and beyond any other service advisor had done at any other dealership. He provided an 6 star service. Service was explained in detail, loaner was provided even when inventory was low. Service was completed on time and car was delivered earlier than expected.

After purchasing my Range Rover Sport last year in Land Rover of Hanover Massachusetts my vehicle was requiring its first service. I immediately got on my phone and searched for the nearest Land Rover Dealer which was this dealer. I was put in contact with Natasha. Natasha was always very well informed and communicated at a very quick response time which is important to me. If you are looking for a service advisor who is going to care about you and vehicles well being I urge you to request Natasha.

I had a wonderful experience taking my car for service at the North Dade location. My service advisor, Marcos Hernandez went above and beyond to take care of everything, and in a timely manner. He really is exceptional! I’ll be sure to be back again for next service!

I had a great experience with my salesman Lester, He walked is thru the whole process and kept me and my wife fully informed every step of the way, He fought to give us the best deal possible and provided me with very professional service. He even threw in a couple extra perks to make sure I was 100% satisfied. The finance guy Jack made sure I got a great deal from the bank and was very speedy when I informed him that I had to go to work. I will definitely be coming back to purchase my next vehicle. ✊🏿

Great customer service and patience. Salesman was upfront and honest. Answered every question and helped me get the best possible interest rate. The process from start to finish was quick and painless.

North Dade Jaguar and Marcos took excellent care of me. Gave me back my Jaguar nice and clean to boot. Thanks.

Im very happy with the service that was provided by Claudio at Jaguar North Dade. Claudio was very helpful and attentive when I brought car in for service. He kept me well informed at all times on my car status which made it very easy for me with my busy schedule. It was an overall professional experience.

I bought 60k jaguar ftype 2018 and I thought that was a good shopping and unfortunately i gave them 5 star. First they didnt give my 2and key and sales person lester was lier, and keep telling me I call u back and never call me back . And the car they gave me has a lots of issues nobody calling me back or taking care of me, I will tell all my friends and family to give 1 star and never ever buy from this place

Worst customer service ever until u buy your car u are no one for them . If u are buying 10 15 k its fine but if u pay over 50k u want someone taking care of u respec and professionally, never recommended.

My wife went into the dealership this afternoon to have the 2nd serviceon her 2020 Range Rover Evogue. She has a little over 17,000 miles on her car.She dealt w a service rep by the name of Natasha. Natasha told her the service would be a little over $2000.00. Luckily my wife called me because she was concerned.I ask to speak w the service rep & Natasha picked after being hesitantto even speak w me. I ask her if it was possible that the cost for a carless than two years old to have it serviced could possible be $2000.00.She obviously wasnt used to dealing w an unhappy client and was adamant about the cost as well as rude. She refused to let me speakw a service mgr.My wife got back on the phone & I ask her lt leave w/o the service &I called Land Rover Ft. Lauderdale. They let me speak w a service rep& they informed me that the 2nd service on that specific vehicle wouldbe $802.09 & the 3rd service would be $985.38.A little less that the $2000.00 this dealership wanted to charge us for the second service.We were disappointed to say the least !Robertservice.

I was assigned to Natasha Ruah as my service representative for a software update campaign as requested by Jaguar of North America. From the moment I arrived at the dealership it was evident that Natasha belongs in a much higher position that the one she currently represents so proudly. What a breath of fresh attitude and determined with -- WE CAN DO IT approach to the client. She answered every question with detail and accuracy, definitely a great asset to the dealership.This is in contrast to the individual who made the initial appointment via my telephone call--he was not too well informed on the letter that Jaguar of North America sent to the owners for this recall model and year (campaign H-494), he proceeded to inform me that this update would take between 3.5 to 4 hours!! Upon trying to explain to him what the letter from the manufacturer said, he argued back indicating that the letter was mistaken. Truthfully, he needs to be re-engaged with this program so he could proper represent Jaguar North Dade and the car manufacturer. Lastly, I commend Jaguar North Dade for enticing these reviews and gauge the need to improve or the well deserve applause such as Natasha deserves!!

Bought a car from them out of state on jan 2021 ( Jaguar XE CPO ), Monserrate Garcia be beyond amazing, going strong 0 issues, Thank you for representing Jaguar name in the best way possible

The new building is very nice and the service fits the look. My salesman, Reggie, was knowledgeable and patient as he helped my wife and I get a fair price on a pre-owned Jaguar. I hope to do future business with them.

Relaxed and straightforward environment, no pressure and no BS.Glad to do business with Yuri and their team.

Polite phone representatives, but I tried to schedule for my first appointment and they don’t have loaner cars for a month. I never had this issue with BMW service. I always got an appointment within 2 days with Bmw. When you purchase the car they tell you that they will have loaner cars when you drop off your vehicle. This is not good service. To offer a loaner for a whole month later.

Natasha in the service department took great care of me. Everyone I came in contact with from phone to in-person were kind and committed.

Highly recommend the Jaguar North Dade, Darijan and Yuri were super helpfull when I was buying my Jaguar and financial manager explained everything in details . Great experience, and customer service, friendly environment.Thanks everyone again .

It was quick and easy. The salesman was very knowledgeable and made the internet process easy for me. I had never purchased a car this way but have nothing but good to say about it. The price was competitive and I found what I had been looking for.

Armando Cardozo was my sales consultant and I was very pleased with his service. He answered all my questions and it was a pleasure to work with him. I love my Jaguar E-Pace. I never thought I would get a SUV but I did. Thank you Armando for all your help.

Service was frriendly, efficient and fast.Everyone was ver courtious.

Excellent service. Very nice and helpful people. They really care about you and your car !!

Very fast, professional and easy. The car was ready before they said it would.

Thank you so much have a great experience with you guys you guys have really nice people thanks again

Cant even get them to answer the phone. After the third time the receptionist transferred me, I hung up.

They was quick and very, very helpful… My job was done quick and accurate.

I dropped off car on June 5th. I was told there no rental available until 6/23. When I brought the car, I ended leaving after waiting 20 mins to see a rep. I friend gave me a ride to drive me back and was getting impatient to leave.I dont understand why I wanted 20 mins to see a rep when dropping a car?When I picked up the car, my gym gloves were missing. I brought it to rep attention...he asked me if I was 100% sure...I reassured him that I was 1,000% sure.

Charlie at the car rental-loaner desk was wonderful! Knowledgeable, efficient and professional. Thx Charlie!!Adeline dropped off & exchanged my loaner at my job. She too was excellent in her mannerism & communicates clearly every step of the way while on her way up to see me. Well done Adeline!Marcos my service provider made my experience easy & quick when dropping off my car this morning. When my vehicle was repaired, Marcos called me & offered to have it dropped in exchange for my loaner. Thx so much Marcos!!

The Jaguar service department responds quickly and professionally to all your Jaguar needs. The staff is knowledgeable and service friendly ‼️

Hello Oscar, I just want to thank you for your excellent service which you provided. I am very pleased with the efficiency of the whole process. I definitely look forward to doing business with your dealership in the near future. Regards

I had the pleasure of working with Walter my sales associate and Danny the sales manager. This is my 4th Jaguar and I couldn’t have had a more pleasant experience! Thank you!

Jaguar F-Type brought in for service originally from the NY area and visiting Miami ocassionaly, hard to believe the service department does provide outstanding customer service compared to most JLR dealers. Christian Viteri was extremely knowledgeable, professional and courteous. Dealership and Christian exceeded our expectations, will definitely service with him again and consider this dealer for my next purchase.

4 years now, and Ive gotten consistently great service from this team at WH Jaguar! Made it a point to tell the service manager personally. A truly outstanding team here.

Truly amazing experience at the dealership from point of entry, to test driving and throughout the entire leasing process. The team truly embodies the elements of what a luxury dealership should exhibit - courteousness, professionalism and a top notch environment. My Sales Consultant Kevin was patient, informative and polite - Danny the GM was also very helpful and friendly. Recommend Warren Henry, as this is my 2nd lease with them- you won’t be disappointed.

I wish I could give more than 5 stars. Your service is excellent!!!I really enjoyed visiting your dealership

Have only had the F-Pace SUV for one day ..,but absolutely love it!! The deal was easy ...the Salesperson Jesse was very accommodating...Finance dept was very nice! Beautiful showroom at Warren Henry Jaguar!! My first venture in Jaguar ..so far i am very pleased with car and all areas !!

My service rep Dylan Ramjohn was amazing. He took my worries and made them vanish. Dylan’s professionalism was top notch, he consistently took the time to answer my plethora of questions. As a Jaguar customer I’m happy to receive such great customer service. Thank you

Very professional environment I enjoyed my experience with Jeff Hernandez the service advisor that helped me. My service was done in a timely manner and was updated daily through out the whole time I didn’t have my car. I will definitely be returning to Warren Henry for my next service and recommend anyone to have their car serviced there.Thank you again for taking care of my car and making it run as new again :)

I purchased a Jaguar F Pace about 3 years ago, along with several service warranties. When I sold the car, I was entitled to a refund for the unused portion of the service warranties. I have spent 6 months trying to get my money. After 5 months they sent a check with no accounting, which is less than what the warranty company says I am owed for only one of the 3 cancelled policies. No one at the dealership is calling me back anymore. BUYER BEWARE. There are several Jaguar dealers in South Florida. My opinion is you should shop elsewhere. A company that refuses to return calls should be put out of business. You have been warned!!

Went in for my annual service. Oscar De La Puente is the service advisor that takes care of us every year. He is very personable and courteous. He checks to make sure all my required maintenance is completed and addresses any concerns I have.

I was recently out viewing some potential vehicles to purchase (just one of course). Amongst the vehicles was a Jag F-Type, and decided to visit this dealership. The experience was so seamless and carefree, I would recommend them to anyone looking for a new, certified used, or used vehicle! They must have hundreds if not thousands of cars readily available, as the dealer is some 6 or 7 stories high! My salesperson, John Nouel, was so easy to speak with, honest, and upfront. He made the experience stress free, which I appreciated the most. Needless to say, I’m a proud Jag owner now.

Let me start off by saying there was nothing particularly wrong with the service itself. It did take me three days in order to get in contact with somebody to get my car (Jaguar F Pace) taken care of. I called originally, someone called back left a voicemail with their specific extension and name. I proceeded to call back within 30 minutes of their message and left a message on their machine. Two days later I called again and spoke to someone and was able to get in contact and get a appointment with a lender vehicle. Unfortunately that date did not end up working out and I had to reschedule for the next day . I was able to do that rather quickly but was unable to have a loaner vehicle available for me. I then had to find my own transportation from the dealership back to where I live which was a $40 Uber. I was told it would take about 3 to 4 hours for them to take a look at my speaker and attach a license plate to the front. I dropped my car off at 10:00 a.m. and was not called to pick up my car until 4:30. I purchased my car just a week prior to this . I just feel that there should be more lender cars available and better accessibility to the service center. When you buy a luxury vehicle you tend to expect a little bit more luxury service than you would say buying a regular vehicle.

Chris Aguire was the sales representative that help me lease my first jaguar! First of all I love my newF- pace Jaguar! Beautiful SUV, drives like a dream. But leasing this car was different than other experiences I have had, it was actually pleasant and non stressful. Bravo to Chris, Danny, Greg and the entire Warren Henry team! Thank you for such a wonderful experience. Highly recommend

Walter Olivia was great to work with! Highly recommended.

Came in for an estimate.Very nice facility and friendly people.Did not do any work there

I made an appointment and was surprised that when I got there they were actually ready for me! However, they had no parts to repair my vehicle, and no loaner cars. The service consultant was nice enough but I did not get the impression that my business was valuable to them. Maybe it was the mask. Vibes don’t lie. I have to go back to this dealership to have these repairs finish since the parts were unavailable. Will I go back? Emergencies only.

Excellent service and attention to detail!

Met with Lutji the sales advisor on the Sunday afternoon to see the cars they had available and on Monday morning once my wife had seen the different color options available we agreed a time that afternoon and we went and signed the necessary doc’s and they prepared the car and we drove home in the new Jaguar F-Pace SVR.Great service from Lutji who made the whole buying process very simple and smooth, and would add that their showroom facility is very impressive and they have a large range of cars available.Many thanks

Very professional environment and friendly staff. The new location is amazing! My service advisor Oscar De La Puente, went above and beyond and updated me of the status of my vehicle through out the whole time my car was in service. I highly recommend my service advisor Oscar and the Warren Henry service department.

Yuri was a wonderful salesman! He took his time and followed with us as required.

M.Garcia was my sales rep. I came in from the beach 15 min to close, he didn’t blink was super helpful showed me 4 cars, saw one I liked. We did the whole transaction over the phone the next day. I picked up my car at 7pm. Total time spent at dealer probably less than an hour. That’s my kind of car shoppingThanks again Mr Garcia. the Finance guy was pretty cool too. Send my key bro! 100% recommend

The best service, convenient, complete and for sure I recommend Rodney Escoto for assisting you in all your needs.

My vehicle is running like new again. Thank you!

Brouggt my car for yearly service. Oscar was very pleasant to work with. Delivered my car at the time he promised. Thank you.

The only good experience with this dealership was when I purchased my FPACE in 2017. That is were the excellent customer experience stopped. These clowns in the services department are some of the most unprofessional people to work in luxury (Claudio).My advice would be to take your Jag to Alpine in Fort Lauderdale. Service advisors at warren henry barely speak English and Claudio had the nerve to imply I purchased my car used.Concerns-Staff barely speaks English-Service appointments are so far out-Records kept on your vehicle are not accurate. Have your own documentation.-Arrogant service manager-Phone system just rings off the hook

Cant believe a service takes so long. Oil change rotation and balance.. been here since 7:30 am. Its 11:40 am and its not done. They say, 2-3 hours. I was literally the first appointment.. this is so disappointing.

Just bought a GMC Yukon and the experience was fantastic. Everyone is helpful and happy. Especially Juan David Echeverri always go out of his way to make buying a vehicle a great experience. Great place to buy a car. Thanks to everyone that helped. From sales, finance and the outside crew that got the car ready. World class experience.Tatiana Cardona

Thanks Christian and Darjan, great job

Service was fast and efficient. Everyone who answers the phone is professional and helpful. Manager Oscar de la Puente is always on point. This location is now extremely busy because the Fort Lauderdale branch is closed- act quickly to get a loaner. Otherwise, they will arrange a Lyft to shuttle you to and from the dealership.

Juan Hincapie is the sales guy to see. Excellent customer service. Gives it to you straight, no let me talk to my manager type situations, positive energy, and most importantly always answers his phone and replys fast. Great place overall and great deals.

Great service very fast communication.

My Car Advisor Marco is the man, very professional and very understanding and tentative to his customers at hand, been to Warren about 4 or 5 times now Marco is the only man I trust, appreciate all that he does thank you 🙏🏼

My service person, Claudio is awesome. Like to have a no hassle service done on my vehicle. Warren Henry staff is courteous and professional. Thank you Claudio for your outstanding service.

Been a loyal customer thanks to Advisor Claudio Zullo. Very helpful and patient. Customer service is great.

Very high end service

Chris and everyone at Warren Henry Jaguar were so friendly, helpful and accommodating. Chris was very helpful and patient and helped me find exactly the car I wanted. I am extremely happy!

The best Jaguar dealership in South Florida - hands down. Im always provided with a nice loaner car every time I go for service (Last time they provided me with a brand new Range Rover Evoque) and Im always provided with updates as to the status of my vehicle by my service advisors.

It has been an absolute pleasure dealing with Warren Henry. Oscar the service manager went above and beyond to help me. Very happy customer

Great service, very efficient and fast!

Excellent customer service. I will definitely continue to get my car serviced there.

Service rep (Jeff) complaint that I had made the appointment online & asked to wait while they change the oil, he said that was not ok. So, I asked him how long the wait was, he said 3 to 4 hours!!!! I asked for the cost of replacing the oil on my 2020 Discovery, price he said it was $320! Regular price $370!!!! I walked out, went To Jiffy Lube paid halve, was done in 30 minutes, no rocket science on changing an oil filter and replacing the 0-20 Synthetic Oil which is what the Manufacture recommends.

I had a very bad experience with Warren Henry when purchasing a Jaguar XF used 2015. It appears that they dont take the 165 point inspection seriously. Or maybe they do the inspection, but they dont fix things before putting the car on the lot. What good is the Certified Pre Owned if we arent confident about the quality of the vehicle?The first car I was going to buy had an obvious abnormal wear pattern on one of the brake rotors. When I finally talked to the service manager, even he said that he couldnt tell what caused that problem. They tried to sell it to me that way! Next I found another car that seemed good, except that one tire was flat, and another was very low air. (Why does a dealer put cars on their lot with serious potential safety related problems?! Shouldnt they find all issues during 165 point inspection, and FIX them?) They replaced the flat tire and told me that they had inspected all other tires.When I arrived home, (200 miles away) the next day I was going over everything and noticed that TWO of the tires had damaged side walls! Maybe they werent leaking air (not that I could detect yet) but look at the photos, would you let your wife drive that car especially an on-ramp at high speed? I replaced the tires at a local Jaguar dealer, who also found that all four wheels were very bad out of alignment. When I asked for reimbursement by Warren Henry at least for the two damaged tires, they were not very responsive, but eventually tried to explain that they had given me too good of a deal and could not afford to give me any money back. They even claimed that they gave me a chance to inspect the car at the lot. So in their mind, a good deal includes bad tires and or brakes...which they wont point out to the buyer, and the buyer needs to find problems. And to top it all off, as I was driving up the highway after buying the car, I noticed it only had a little over 1/4 tank of gas! I was already in highway rush hour traffic when I noticed, and my wife and I were frustrated about the whole purchase process, so we kept driving home.This dealer is either incompetent, or unethical or both. Unless you are willing to take a chance on the quality of the car you buy, or you have time and EXPERTISE to thoroughly inspect the car for problems, I would not recommend buying from this company. The whole experience reflects badly on Jaguar and its Certified Pre Owned program.UPDATED 11/28 because photos seemed to be removed.

We were taken care of first thing in the AM, w quick, courteous and professional service. For our before expected. Made it very simple!

Juan Obando is a pleasure to work with he has serviced my last 2 infinitys and quite honestly is the reason why I keep going back to Infinity 5 years now with them !!! . His service goes above and beyond 5 stars +. I highly recommend him and now with the new location is completely stress free.

I recently bought a 2018 Jaguar F-Pace from this dealership. I have mixed feelings about our experience. First of all I give David E. (Our salesperson) a 5 star rating across the board. He was patient, and explained everything every step of the way. The suv had some issues with the paint and wasn’t detailed properly, so he made immediate arrangements to take care of this. When I got the suv home, the next day, he even FaceTimed me to walk me through setting up my Jaguar App on my phone. He kept his word and followed through with everything he said he would do. He went above the norm to make our experience a great one.What made me give a 3 star rating was a few things. The car wasn’t detailed properly when we got it initially. There was paint splatter, and I even found old peanuts under the seat. I was upset. As I said above, David immediately corrected this issue. Also, Ms. Pena from financing was very rude to us. She made snarky comments which made us uncomfortable. We opted not to take extra services and warranties that we felt we didn’t need. She said more then once, “ If you don’t want it, that’s on you then.” with such an attitude. My husband wanted to read the documents he was signing, she was impatient, trying to rush the process, and saying she has other people waiting. It made us feel as if we were wasting her time or something. It wasn’t very nice.Lastly, Francisco in service was taking care of some issues minor issues that needed to be corrected. He had the car for almost 2 days and nothing was done, except for what David (In Sales) promised to take care of. We needed the windshield replaced due to a crack. He gave us a ridiculous marked up price with a “freight” charge handwritten in. That was odd. When we called other Jaguar dealerships, the price was significantly lower then what he quoted us. That was upsetting. We felt were being financially taken advantage of. The parts for the vehicle we needed that were covered under warranty weren’t even ordered by the second day of my vehicle being there. My husband was upset and went to pick up the vehicle without getting the service we needed. Francisco did send transportation to and from the dealership for my husband, so that is one good thing I will say. We asked for a loner, but was told we need to let them know 3 weeks in advance. I never heard that before. We own a Cadillac Escalade, and when that goes in for service, without hesitation and loner is always provided at moments notice. I found the policy at this dealership odd...All and all, David is the only one that really made our experience a good one. He definitely deserves recognition for his customer service skills. I will recommend him to others. As for everyone else we dealt with... I just don’t know what else to say...

Terrible Customer Service. Nobody gets back to you. Been trying to contact someone for 2+ months in regards to a partial refund for Axiom warranty. I live out of town now so I can’t go in to the dealership. Wouldn’t buy a vehicle from them.

All aspects of my service was excellent. Appointmentto pick up.

The service department its a dissaster. The people that schedule over the phone dont have knowledge pf car basics. I drove 80 minutes round trip and could not get my issue solved. When I ask how is it posible the schedule me for oil change if it is not needed theu told me to check the service book where it says when service its performed. Unacceptable, Not even in tire plus they have been so rude to me. They should make the staff to read the service book so there is better understanding on what its required.

Great experience. Got a really good car for a good price. Salesperson, sales manager, and finance guy were all straightforward people.

Im only going to review based on the one experience I had when my father and I picked up his car. The service department staff were outstanding with how they treated my 85 year old father. My father uses a walker. There was one male employee who went out of his way to ensure my father reached, entered and waited for my father to use the mens room. This individual displayed kindness and compassion at a very timely moment. Everyone was courteous and helpful. Claudio, our service advisor, kept us informed during the repair of the vehicle.I would recommend this business based solely on the customer service.

From the moment I walked in I was greeted by my service advisor, Claudio Zullo. He was very professional and knowledgeable. He took the time to make sure I understood what services needed to be done to my Jaguar. After, completion of repairs to my vehicle I was then notified to pick up and my car. It was expertly detailed and ready to go. I couldn’t be happier with the service I was provided!

Yikes! what is happening here? Where are the responsible people who work at Warren Henry? Is there a strategy for customer centricity?I called to see if I am able to meet with someone to learn more about a new SUV and set up an appointment. Came in on time, the receptionist attended to another party ahead of me who came in about a replacement key. She walked to get someone, came back, head down - I stood there - no acknowledgment what so ever. Two other salespeople floated around - having their own discussions and engaging with the receptionist - in fact, one salesperson said she was free as she was awaiting her customer to come out from finance.10 minutes or so later - without anyone looking at me or acknowledging my presence - I left.Why have salespeople and a receptionist if they are not attending to customers? Not sure if anyone is running the show there with a focus on customers or if this is what one should expect. Sad.

It was a great experience buying my first Jag F type SVR, awesome car! The service provided, assistance, personal attention and buying process that I received from David Echeverri the sales man was outstanding. He was courteous, very helpful, and accommodating to my schedule. He stayed late the night I came down just to wait for me. He had lots of patience. Even after the sale I called him many times for assistance with questions and he would always call me back promptly and was always available or at least communicated to me when he would call back if he was busy. In one word, Amazing. I also should mention Alain Lauciria, business manager who made the financial part easy and quick. Great experience and would definitely buy at this dealer again.

From the moment I walked into Warren Henry Jaguar I was pleasantly greeted by Juan. Complete knowledge of the car was impressive, So I would like to take a moment to specifically applaud the superior service of sales consultant Mr. Juan Hincapie. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through deeds and not good salesmanship alone. Without question, I would recommend Mr. Juan Hincapie to my family and friends. Lastly we were off to the Finance department to sign a few documents. We met with Ryan Shaw he was a total dream ! So friendly & explained everything thoroughly. Most of all he was extra kind to my two toddlers! In all every single person we came across greeted us with a smile !Thank you all for wonderful customer service! Ask for Juan!

Excellent customer service. Wonderful showroom and the dedication of the team to close the deals is admirable.

Sales person very knowledgeable and easy to understand his explanationYou feel like family and enjoy the processThe way it should be

Chris Aguilar and Angelina made the purchase of my new Jaguar proceed smoothly and professionally.I would definitely recommend them and the dealership.

The service experience was excellent. Everything was handled efficiently and on time.

Good service!

Alfred took customer service to another level. From the moment we called to inquire about my brakes, he was there to make sure everything went smoothly. He was also extremely knowledgeable about the products and made sure that we knew how to use every feature on our car. It felt more like family than dealing with your typical service advisor. It was an absolute delight to do business with him. We can truly say in all our years of servicing my car that this has been the best experience ever.

David and German were professional and provided great service!

My service manager Marcos was outstanding.

*** UPDATE *** Just to show you all with evidence this dealer does not even honor written commitments, after my complain someone from the dealer told me they will call me, well no one called me - and honestly I don’t care as now I took my car to the Jaguar that is in Coral Gables i know it can be far for some people but their service was incredible fast the car is already been assessed and they gave me loaner immediately -This is probably the worst dealer in North Miami no wonder the owner is brother of the one that owns Lexus north Miami, they have something in common - Horrible customer service.Warren Service Jaguar literally thinks is doing you a favor to give you appointments for service, they are rude, when you ask for the manager they hang up -This are expensive cars they should have a different level of people working for them, this is lack of vision by the owner and leadership.Last time we own a Jaguar !

Warren Henry Jaguar is an awesome dealership. Just bought my 2nd jaguar, a 2017 F-Pace. I also own a 2017 jaguar XE. Both deals were made entirely online without any issues. For my 2nd purchase, my salesman was Kelly “KP” Parrish & the finance guy was Greg Muir. Both were excellent! Straight forward, no gimmicks. Made the process easy & hassle free. If you’re in the market for a jaguar or land/Range Rover, check out Warren Henry Jaguar. You will find great deals, friendly salespersons, and a hassle free buying process. Thanks Warren Henry Jaguar!

Worst experience ever. I recently purchased a used Jag XF and I took the vehicle in to get have it checked out as my car is still under warranty. I even made a small list of issues that needed to be addressed. Well after 4 days, NOTHING outside of a recall issue was fixed. I told them my sunroof isnt closing properly and they didnt even fix it. I asked them to change the oil as it was still under manufacturer warranty for oil service and they refused to do so.I had to take my car to an AutoNation dealer and they fixed all of the issues I wanted addressed. Im never taking my car here again and I will never buy a new car from a Warren Henry dealer ever.

Friendly, knowledgeable, efficient staff. A pleasure to do business with.

The Annal service was great thank you Oscar D. Great new location.