Best state of the art facility to get your car repaired and service. The also provide the redcap valet service where they deliver your car and pick up your car to get it service. The new dealer ship looks amazing.

The worse experience I have ever had in the service department. If you are looking for service, do not buy Warren Henry.

Bought my first Jaguar from KP at this dealership. Was the easiest and quickest car purchase experience ever. KP is absolutely great and actually cares. Everyone at the dealership is super attentive, polite and helpful as well. They care that the clients are happy and have a HUGE inventory.

We dropped the car off on Friday to be told that the tire would be replaced by Tuesday at the LATEST. Additionally, they were suppose to change the coolant by Tuesday and service the vehicle which they said they COMPLETED. We came to pick up the car on WEDNESDAY after giving them an additional day to find out they not only did NOT replace the tire but they also DID NOT fix, service or even LOOK at our vehicle. These guys are scammers, terrible service for a high caliber vehicle like Range Rover. Go somewhere else.

To Whom it May Concern:I bought a Range Rover Velar on January 6,2021. The service by Carlos Barrios (sales person) and Damir Gonzalez (New car manager) was great, and this is where the pleasantries ceased. Upon purchase I was given a temporary plate and was informed that the permanent one will arrived within 15 days. I had contact the sales persone since January 25th, via text with no response. Then I have been calling non-stop, I had talked to Sarah, Anthony, Alessandra without a definite response. Yesterday Sarah inform me that there was an issue and they would get back to me before the end of the day. Nobody called me. Today upon calling I have been given 6 phone numbers by Anthony and informed to call all of them “we are very busy” was the answer I received. Below please find a call log and text proof of all calls and text written to Wareen Henry. Finally I had to go physically to the dealer only to get greeted by an even ruder Manager named Jorge Pacheco . Instead of offering any explanation to the lack of response he focused on there are still 4 days to issue a plate. This is untrue because by the time the temporary plate is expired I can be stopped and ticketed by the police. This has been a very unpleasant experience from all ends. Upon selling a car they had no issues drafting the paperwork and processing the payment. Same personal should be employed into processing the registration and maybe there will be less troubles from their regular customers .I am a Jaguar/Range Rover customer and I change cars every year. Sadly unless I won’t be returning as a customer due to miss treatment and lack of efficacy on their partOnce again Carlos Barrios was great and issued me the plate. He should definitely be exonerated from this terrible experience.Again, sadly, the way I have been treated, misguided and had to take time of my schedule to go in person to resolve an issue that should off never been exhausted have they done the paperwork in a proper manner is unacceptable. And is even less acceptable the way complaints from customer are handled while at the center.Arturo F. Lopez

Recently purchased a new car from Chris Banos. Chris was great throughout the process. Chris was able to arrange to have my new car shipped from FL to Minnesota. Awesome job Chris! Thank you for taking care of our family. - Ryan Johnson

I was told that I could bring my car here to replace a tire and fix other issues with my car. Come to find out that they didnt have the tire and I would have to wait a week for it. I got my car back with no new tire and none of the issues looked at (despite writing in the report that the car was serviced...it was not.) Terrible service, dishonest, and would not recommend.

Rudy was attentive to all of the details and needs of our transaction to purchase an electric vehicle. He was able to troubleshoot any issues that came up in a jiffy related to charging, usage or general questions. We are thrilled with our buying experience and feel confident that they take good care of their customers.

I pray that God increases compassion in the hearts of the leaders here. May God continue to bless each individual employee with abundance all the days of their lives.

The experience of purchasing a car should be enjoyable. This experience was not from poor communication to eye raising ethics in car sales. This was a horribly unprofessional experience.

Service department not helpful at all.

Purchased My beautiful CLS63 AMG over the phone with the help of Juan Echeverri,They professionally arranged shipping of my new vehicle,and my trade in from Buffalo NY to Miami,outstanding professionalism, staff,and quality vehicles,my next vehicle purchase will certainly be from Warren Henry Auto Group,and I hope Juan Echeverri is there to assist !