Thank you so much FABIEN!!!! My car battery gave up on me just when they were about to closed. FABIEN, was so kind to assist me. He installed the new battery, which unfortunately took forever because there was some issues with the acid from the previous battery. He took his time to help us with everything! He cleaned out the acid, gave me lots of suggestions on what to do next. He worked longer than he expected, with no complains whatsoever. THANK YOU SO MUCH FABIEN!

The store says they open at 7:30am and it’s now 7:47 and they’re still closed with the employees inside of the store. This is the worst advance auto parts I have no choice to come to because it’s the closest to my house.Update- the employee comes to the door and says that it opens at 8am. I would stay away from this place. Go to Autozone, Napa or O’Reillys but not here.

Horrible customer service making up excuses for not checking my computer because they don’t do that apparently? Lol come on man I know it was raining but I even said I can run out and do it quick for you so I can buy the parts

This place is the worst advanced, the employees are not really interested in the customer service at the door it says the hours until 9:00 pm but I have been twice at one time at 8:04 pm and the other time at 8:15 pm and they are there. closed I dont understand

Super friendly staff. Everyone I spoke to was respectful and knowledgeable. They worked well as a team and did a great job helping multiple customers at once. Thank you for the great service!

The workers here are friendly and helpful. I stopped by late in the night because I was having a problem with my car and they explained everything that needed to have done. Will be coming back here in the future. Thank you Melvin for helping me out.

I love the 14301 west Dixie location. The store is always neat and full with items to purchase, and the team member there are very knowledgeable and very friendly. I was completely lost on what I needed to get my car running again, and a team member by the name of Peter helped me out every step of the way. He also helped me save some money by enrolling me in the speed perks program for future coupons, and helped me use my online coupon online to purchase a battery. From now on, this is only auto parts store I will be purchasing from. Thank you for a great experience.

Thank you Carlos for your awesome costumer service if your not the manager, management need to hurry up and give you that promotion. From the moment you walk in you are greeted, smiles and make you smile. Keep it up, you really do make a difference. Thank you 😊

Amazing store, Peter was able to find my battery warranty after I’ve been to three other stores and was told I have to go to the original store of purchase (which is in west palm beach). I most definitely will be shopping here from now on. Amazing staff.

Very unprofessional. I called the store on Friday, 10/09/20 at 6:40pm, a man answered the phone. When I asked him for the part that I was looking for, he quickly asked me if I can hold but just placed me on hold without any noticed. This is the second store I have called. The first store had me on hold for 20 mins after stating the hold would only be 5 mins. When I called back as associate answered but when I said hello, the person never said anything, they remained silent. This ridiculous. I feel as though the salesmen there are a little too comfortable with their jobs. Maybe they are forgetting that without good customer service, you have no one to sale to. Unbelievable! Very unsatisfied and taking business to a place they want it

Greatly satisfied with my visit, was greeted and helped out with great service, and learned something about my car as well.

These guys never have my part even though it says “in stock” at this store on the website! Always “special order” The one time I thought they had my part it was the wrong part. I always end up going to Autozone down the road. Much nicer people, more professional.

As soon as I got into the store I was hit on immediately. One guy asked me how old I was and how many kids I had. I hope the manager and the owner reads this and retrain their staff ASAP !!!

Bought the wrong brake pads two weeks prior return then got a prompt refund thanks to the highly-skilled professional at the front. Highly recommended will return four more parts 👌😃👍

You can always find parts for your car.

This guy eden serves up 3 customer and i was in the store before the customer i am standing with my battery waiting and i asked him why you have people skipping me his response its one line then so i asked am i to stand in line with my battery then he going to take another customer that walked in look i would never come back to this store again and i may have to boycott this store or advance Auto stores in all .. respect goes a long way and this worker clearly had none

They were very professional and nice.

This is by far the best auto parts store I’ve been to. The store is always clean and organized and the staff is friendly. The manager there is awesome! Oh And I love the perks program.

Poor customer service. I made a purchase online came to the store to make the return. Personal behind counter said they don’t have any room.

They were friendly, helpful and helped me change a tail light. Thanks!

Worst service ever, employees dont help, really upset.

Friendly and helpul service.

I went to this location because of the high ratings. I carried a car battery in to the store where three employees were idly sitting around. One older gentleman, a younger man and a woman. All three ignored me and finally the young man said, Sit that there. Another man entered the store that was obviously a friend customer and the young man never asked me what I wanted and walked away. I stood there for a few minutes while the other two acted like they were waiting on the other to do something. Finally I said, I do not need this and walked away. No one followed, no one cared. This place must have had friends rate them because it is not friendly and they are not helpful. A waste of your time. The worst service I have ever experienced.

Great

I bought a battery forMy truck a year ago and today I call to see if i can change the battery or what’s the warranty after the year when I give my telephone number and what coincidence that my number is not in the system anymoreAnd I haven’t change my number and they are asking me for the receive everyone knows that the ink won’t las that long...what a thief they are....

Ok cool my gratitude 😘

Good for basics, staff so so not to knowledgeable. But again good for the basic stuff. Store is organized

One of my favorite Advance Auto locations. Good customer service. Be prepared to wait ur turn. It gets very busy at this location

I had some car issues went there they told me it was my alternator, I buy a new one, from there, replace it and I was still having the same issues, I go back they tell me its my alternator again. I told them no I just bought one and replaces it the same day and with that info his information suddenly changes and it becomes my battery, I had a warranty for my battery from advanced auto and they some how seem to not be able to find me in the system so instead I had to pay full price from somewhere else for a new battery. This place is terrible and I dont plan to return to any advanced auto in the future.

Good customer service they help you find what you need

Good costumer service very friendly and clean easy to find and has almost anything you need 👍

There were 3 employees here. One was playing video games on his phone (his name was David) he almost let a phone call go to voicemail because he was too busy playing video games although the phones were ringing and employees were standing in line. LOL

Horrible place customer service,,,, I ask for help with batteries and they will no help me at all because don’t want to touch people but they have no protección at all funny them .

Good

Good location

Great staff. good selection. counter personnel keeps customers moving

Nicely done and battery recharged

Please have patience when you come to this store. I run a business almost 24 hours repairing cars. Saul, Cesar, Melissa, Pablo, Rolf, Kenny, Ms. Flo, I can go on. This staff will move mountains to make sure you got what you need. The influx of calls and walkins in peak hours are overwhelming to the most veteran associate - but this crew they make things happen.

Prices Are Rediculously High!*Far Too Expensive For The Average Automobile Owner, & Most Items Can Be Purchased At Any Auto Supplies Stores FAR CHEAPER Then Advanced Auto!

Need major price and product quality improvements

I buy part for may car in good price.

The worst place to buy anything. Specially the one on Dixie highway.

It is cool,If you buy something for $100.You get a $20 Credit.

Had what I needed for my car. Not overly expensive.

This place is great the staff is the best

Good experience, good sense of humor from workers.

Their battery testers are out dated and staff is not seem focus on details

Great service, well stocked store, friendly staff.

Service is okish. Store is great.

Great service, it was quick & easy 👍🏼

Needed Windshield Wipers replaced...less than 1 min. DONE!

Store was clean, seemed in stock and the associated were helpful

The guys in there were very helpful

Get your automobile items cheap

Horrible customer service they dont believe in helping you if they cant leave the desk... And they dont honor prices even if they have there ads saying the prices...theyll just tell you thats not the price..

I got there 20 minutes before it closes and the employees close before cause was Friday. This place is the worst

They are too slow and they play too much inside the store

Good supply of auto parts

It could be a little cheaper.

For some reason they either fired the crew that was here a year ago or they quit, however, this store no longer have the same environment.

Needed a battery. They had the one i needed.

Horrible customer service...staff are unwilling to help anyone

Great costumer service!

Quick in-and-out

Terribly slow at this location on the other hand they do go above and beyond for the customers

Advanced customer care.

Great customer service

Kenny and Saul are the best!

Worst store very unprofessional especially this guy name Ray

This is where we go to buy parts for our cars and trucks.

This store never has what i want

They recharged my battery for free

Quick and convenient.

They was so helpful

Good seevice

Great customer service

5 star

Great customer service

Very good !

Great

Good supply of parts

One cashier. 5 customers. The cashier lady wasnt the most pleasant to deal with.

Good service, unreliable inventory.

Good Auto Part Store!!!!Great Staff of Employees!!!!Must Visit!!!!

Good attention

Service is hot and cold.

Good service

Great prices

Great employees

Bad customer service

Good service

Great service

Ok

Great prices

Good

Thankful

Understaffed

News

Unreliable

Very good