Worst service ever. I purchased for over $5000 of furnitures they are missing some pieces for my kids bed and never call me for a week when i call them the lady told me the pieces are missing from the warehouse and they are looking for them. One more werk pace no update when i call again and tey to resolve the problem she basically. Got mad and hang up on me. Please people do your research before buying . they only good to Spanish people in an haitian community. They are fake
When it came to the sales experience it was very positive, Jean was very nice. I went to store, received very good hospitality and felt I left with a great deal. I purchased two mattresses and two box springs. However, when it was time to pick up the product, the mattress I was promised was not available at the warehouse. They tried to give me a very cheap mattress that was equivalent to the price of my purchased mattress. That specific mattress was offered to me at the store and I declined to take the day of purchase. As a result, I was basically strong armed to pay an additional $150 ($75 each) for better quality mattresses. Furniture to go offered a refund, but at this point I needed the mattresses and would have wasted my time (approximately 1 hour) at store and (approximately 2 hours going back and forth) at distributor warehouse. I came to this store initially to support a small business vs. franchise during the Corona-virus Pandemic. I would not recommend Furniture 2 Go NMB to friends and family.
The rear part of this furniture store is very dirty looks very nasty they dont clean it makes the business look like a junkyard I would not recommend anyone buying furniture here
Manager Jean was soo helpful throughout the process of buying mattresses. Very kind and great prices! Definitely recommend.
Great service. Great selections available. Walter is very helpful and detailed. Their prices beat rooms to go and city furnitures.
Great customer service