The vision center has the most incompetent people ever. I was there a little over a week ago so my 2 daughters can have their glasses before school started. I was told they would give me a call if there was any issues and it will be about a week. I never received a call saying anything I call back spoke to one if their employees named Edgar not only did they cancel one of my orders, they also lost the other one. When I asked about the manager I was told she was not there and the person who may have assisted me was from another location and he didnt know who may have helped me. Not only did Edgar offered no assist he was very rude and tried to make it seem like it was my fault. I dont work for Walmart so how would I know what the procedures are. NEVER AGAIN!!! I would advise everybody go somewhere else. Walmart vision center in North Miami Beach should really look into re-hiring people that are knowledgeable and also willing to help their PAYING customers.

I went there like almost 2 months, paid almost $200 for the contact lenses examination, and prescription, the doctor had a family business and left for 2 weeks, I was waiting for my prescription, when finally he gave me my prescription he forgot my special request for the contact lens, I have 2 weeks trying to order my lenses, my order was canceled two times because the doctor didn’t answer the phone to clarify and approve the prescription, honestly I waist my time and I will ask for a refund.

They’re so rude and incompetent. The one gentleman doesn’t speak and/or understand English. So after he tells you to sit down over there a rude woman comes out and rudely says sit over there. Don’t bother. They should be sit down. Look at all the others reviews

Lost my glasses at the beach, came to get a simple eye exam. 2/3 employees were nice but there was one lady who was rude for no reason, and it wasnt just me, she had a sour attitude towards everyone even to people who were just asking a simple question no eye contact and overall bad attitude. She had even charged me and the next patient for the wrong things. Im sorry to anyone who lives here and has to deal with her all the time.

Extreme incompetence does not even begin to describe this location. I got my eyes tested for contact lenses and glasses. For some reason, on my contacts lens prescription, the doctor did not distinguish which was the right eye and which was for the left eye. When I called on 1/27/2015 at 12:49 p.m. to clarify, I was told that they could not find a record of my visit. I spoke to an older man who was extremely rude. He proceeded to tell me that I was not reading the prescription properly. I have been wearing contact lenses for fifteen years so I am well aware of how to read the prescription properly. He then told me would transfer my call then hung up. When I called back, he somehow learned how to use a computer and found me in the system. He then began to read off the prescription for my GLASSES. He mistakenly read my prescription as -4.50 -75x105. When I told him that the information he was giving me did not match what was on the prescription, he got even ruder. I am appalled that a person with no idea how to treat customers is the one who is in charge of answering the phone.

Doctor was kind of rude and seemed like he wanted nothing to do with me. I was told I had a retina tear when I asked for more information about it he was so stand-offish. He clearly just wanted the exam to be over with maybe because it was first thing in the morning🤷🏾‍♀️ Still doesn’t give him a reason to have been rude

Terrible service. I visited the location 3/16/19 and both employees were extremely unprofessional.

8/16/16 The man who is supposed to put me in their system for my glasses order was very rude and kept giving me attitude when i was just asking simple questions like whats the total cost? What day will the glasses be ready? Etc. Since he had failed to tell me.

Horrible service and frames.