Always attentive when it comes for looking for any product. The staff is also very versed in the many collectibles and accessories for any system.

Going Back Soon.. September. 13 2002.Love the Rad look and Feel .

Nice and friendly location. Ask questions and they are happy to answer them.

Chuck was really helpful and knowledgeable with what I was looking for. He was taking care of other customers and acknowledge me when I walked into the store. Will be coming back thank you Chuck!

Good shop. Gamestop gets a bad rep for having employees who constantly push services at you. I havent had this happen to me however. They rearranged the store, and while I prefer the previous arrangement, its not much of a hastle. Also the employees are incredible, they are helpful and nice.

Went with my grandkids and, not being a gamer, it had no effect on me. They sell new and used games in every format except Atari. They also sell themed merchandise (t-shirts, wearables, controllers, headphones, collector figures and anime-related stuff). Their prices are average. They had three customers and everyone was masked and kept their distance. Customer service was a bit slow at checkout. They display merchandise that they dont have. We left mildly disappointed.

By far the best gamestop i been to

My son loves this place, I love taking him here and we always have great Father and son bonding moments here, my son is High Functioning Autistic. And his way to want to be a normal kid is by playing games with his online friends who don’t judge him. We always have great customer service here. And always have the games he wants.

Great store. Super friendly and respectful staff.

The staff was very nice

I love this place. The staff is awesome and well knowledgeable (saved me from buying a couple of bad titles) and really want you to enjoyed the games that you buy. I been to a lot of gamestop locations but this is absolutely the best. Worth the drive.

They have most games but they dont answer their phone

The Best

Toys of Dragon Ball is a great place

Awesome service and knowledgeable employees but 4 days ago I purchased 2 games for my son birthday and 1 wouldnt work so I went back today for an exchange and purchased 3 more games and now one of the 3 new games wont work either..smh and I cant get anyone to answer the phone and I dnt have gas to keep going back and forth every few days.

The gentlemen that work at this location always have a great attitude, recommendations, and are always very helpful. This is my favorite gamestop in the north Miami area. Never had any problems shopping here, they make your visit fast and convenient. Thank you gamestop team.

The staff is full of super friendly, helpful, and knowledgeable employees. Each one of them is more than willing to go the extra mile for their customers. I always recommend this location to everyone I know because I know I can trust they will get the help and attention they deserve and need. Great job guys!

Good

Ho ho this GameStop is still here, and store is still good it seems. Always liked the easy to use set-up they had for the systems and games

They got the cool stuff

Worst place to purchase games or trades.. the staff will not sell u a used game if they are interested in gettin it them selves.. also they never open on time... it says at 10 am. and these guys wont open till 11 or 10 40.. when ever they feel like it . really hope they get sone better employees...

Please dont give each other a hard time, trust me everything will go so much smoother

The manager Jenny always has a bad attitude every time I come in. Her attitude really puts a damper on the whole establishment. Anytime I come in and she’s not there I have a pleasant experience. Maybe corporate should take a closer look or send her for some proper customer service training.

Never have what I want.

Good prices good customer service recommend anyone to go out there get your kids and games

Hmmm Gamestop.Still one of your better options for used games and accessories. Definitely recommend getting a pro membership. It pays for itself and you earn points as well.

Good prices on games. And they got action figures for the low. I like that.

Wilson, Adam, Alvin, and Noel are awesome! They always help me with all my gaming needs. They are really cool guys that go out of their way to help their customers. I recommend their store to everyone.

Good service 👍

Great location. they came through for me in a clutch moment. much appreciation.

Friendly, fair prices, good customer Service and almost full stocks.

This gamestop has low staff but that one worker is great at his job. The store is never packed so he usually walks around and offers assistance and offers great advice on what types of games,headphones etc to pick. Maybe the store was bad awhile back but its a good store now.

Friendly staff and very helpful. Ive been going to this store for two years and the service is always amazing. They always offer great advice on games selections

The kindest and most helpful sales associate I have met out of all the GameStops I have visited.

This store card reader/pin pad is damaging the chip on peoples card. Which means you have to get a whole new card and update your billing information on different sites. A headache. Thanks gamestop

You are the best!

Found exactly what I was looking for here. Staff was very friendly, definetly feel welcome here as a fellow nerd, would highly recommend to any gamer or toy collector.

Google hours say 8pm and store closes at 6. And that wouldn’t be a problem, but when we got there at 7pm there were 3 people inside(employees) one girl and two guys. When i knocked at the door they just looked at me and ignored, i knocked second time and got yelled at. Happened on Sunday 10-7-2018. That shifts crew doesn’t know anything about customer service. I don’t ask to be pampered, just tell me you are closed as your hours online say different

Not too much selection for pre-owned Xbox one games.

Worse sisten limit people is 6 and out side is 10 with not limited no mask

Save yourself and go to another location. No customer service. If my 11 year old kid tells me why the lady was mean? specially after spending 150 bucks on games, it means that there is an issue! No manners, just plain blunt hood ass people that hate being there. Better quit than feeling miserable. Just my 2 cents

Dont go here on black Friday they were selling the new games at 60 dollars the I looked at amazon they were selling theyre new game for 20 and the arrive in 3 days

Very organized and clean, have all what they promise to have online

Great customer service. The guy loves what he does.

Very organized. People are amazing full of information

I like it here

Dont check there discs and poor selection. Does everything in this town suck!? Oh. And they kept my receipt witch had other games on it when I swapped it out. Youll have to do your research as well cause according to them everyhing is awsome, lol.

Horrible horrible horrible customer service, store manager was one of the rudest individuals Ive ever encountered. Hours are incorrectly shown online, and even though I called to confirm that they would close at the time specified and was told that they closed at 8pm on Sunday then drove for an hour to find out rudely and disrespectfully that they closed at 6pm. Save yourself a trip and just order or download your game online, so you dont waste your time and have to succumb to disrespect and horrible customer service.

It pretty cool place to buy your games for any console

Love this gamestop! Selection is crazy big and the staff is really friendly and obviously tries to be helpful. C:

Good location,a variety of games to choose from,clean area,and staff is pretty helpful.

Great service all the time, such helpful and knowledgeable staff.

Cheap price on games

I guess 1 Star is the lowest rating you can give someone, if there was worse I would selected that. What a bad business model when you compete with amazon prime and Best Buy both of which have a membership program that offer 20% off on all game per-orders an offer gamestop cannot and will not offer even with paid membership. So the way they compete is by providing horrible customer service along with having very little to no knowledge of their own business. I recently pre-ordered an item here with a release date of 08/30 it is now 09/10 and nothing yet when I call I’m given an attitude and told simply we don’t know one day it’ll come, is what I’m being told at one point I was even told that because I pre-ordered so late. However that is not the case and 2 weeks later still nothing. I even contacted customer service several times and every time there is a 1 hour wait time (must be a lot of complaints) so the icing on the cake was when customer service told me they would call me within 72 hours with a resolution and I haven’t heard from them since almost 2 weeks later. I have now extended to all my friends the use of my prime account so that they too can enjoy 20% off on all game pre-orders in the hopes they do not have to deal with this unbearable customer service or lack there of.

Management at this location have no respect for customers. I made a order online with store pick up, when I received the email saying my copy is there I went to pick it up and in was told that the price online would not be honored because I ordered yesterday and the location was closed so I could not have picked it up on the same day he said the price had changed and I would have to pay todays price. I understand this concept as companies dont this all the time but when the manager told me he could not help me I asked for the regional manager number and her refused to give me the number and Instead game me the corporate number which had an over 40 minute wait time anouncement. I once again asked for the Regina manager number and he said he would not give it to me but since its cyber Monday there might be a deal for the game online and I can place the order online for store pickup tomorrow which placing and order online for store pickup the next day was the reason he said that he would not be able to honor the price in the first place, his lack of sense was not the issue, the issue is he accused me and all of his customers of being wrong and talked to down to me the entire time. The other employee was willing to give the Divisional manager number but he did not allow him to. I have gone to gamestop for as long as I can remenber and this was by far the worst experienced I had

I never really have a pleasant time in this Gamestop. They always have one employee that knows nothing about the games on the counter. Constantly have to ask the other managers, which are no help either. Truthfully if you have another Gamestop that you can go. Go there.The one on the Pomanade Shops is awesome. Its smaller but the people working there know what they sell. If that is what you are looking for in a store besides games.

Not very helpful, they gave me the wrong information. I went to another GameStop and they were more helpful with the information they gave

It Was Definitely Great, Just I Waited In Line For A Long Time.

I highly DO NOT recommend this store to anyone. I went here to trade in my Playstation 2 console. Employees made me wait more than 20 minutes before they were able to help me. During that 20 minutes time frame, the three employees I saw stood around and chatted with two other customers even after they had purchased their items. After those customers left and I was called up, one of the employees had the nerve to tell me Really? The last five minutes? since it was five minutes before his shift had ended. I left with my Playstation 2 console still in my hands because they would not accept it since it was not in perfect condition. Like I said, I do not recommend this store to anyone and you would be better off to another Gamestop store and saving your time and receiving a much better experience.

Usually gamestop doesnt disappoint, as soon as one walks in, the allure of the gaming world draws any unbeliever in. But the customers service in this particular gamestop made me want to end game. Theres was a long line, and yet a bored lonely employee at the door unwilling to help.

There is this one employee who really knows how to piss off a line of people. Talks to every customer about every single little stupid thing. Im here to buy a game and go, i dont wanna wait in line 30 minutes because an employee is discussing which weapon is better in fallout 4. I get it games are fun and gamers like to interact but jesus christ there is people waiting i dont want to see none of that crap.

Staff are always polite and willing to help.

Reason i gave them 3 stars is because they dont answer their phones when ppl call. 😒😒😒

Gamers love this place. My son included.

Great customer service bro.

Thats my spot. The workers there never disappoint

The best store to get things

GameStop is ridiculous when it comes to prices and trade ins. They are a rip off, they gave me only a dollar for both nba and Madden thats only a year old. I only buy on Amazon now.

Everytime I walk into that gamestop its always a major disappointment. Some of the employees there dont care about helping the customers. Most of them if anything talk bad about the customers behind their backs like they did with me when I bought a used game and decided to switch it out for a new one. I would never recommend this gamestop to anyone. This will be the last time I ever shop there.

Real bad service on phone ask for a price for a device guy was laughing in the background and clowning around left me on the phone hanging for a long time never came back Real bad service

Convenient and had good deals

Excellent customer service!

Joel the manager was very helpful.

Poor customer service. Also they want to pay $ 2 for 4 games (3 of them were Lego games and 1 for the VR) $2 for all games, not each.

They never keep good stock on the vr headsets

Leadership change over and over sells persons are more critics than crew members line speed is horrible very ....lax environment

Cool employees and clean place

It showed online that it was open and when I got here it was closed and the guys inside didn’t wanna open the door

Great Customer Service

Good service great staff

Got some gifts for my son.

Very nice customer service

Excellent customer service.

Video game nerd heaven.

This place sucks. Most of the staff is rude. They refused to let me trade an an item even though on the website it says I can trade it in. Never going back again

Best place to spen unnecessary money

Friendly but not considerate of costumers time at all, the immature staff loses track of timr while talking amongst each other, meanwhile the line is 8-10 people deep.

Horrible manager. Bad attitude. Slow service.

Adren is awsome

Horrible gave me a broken scratched disc and didnt answer my calls

Easy location, great staff

Gamestop associate was helpful

Great service 👍

Great customer service

The best !

Very good

Closed before advertised time.

Love it

Buy video games

Prices overated, the staff was excellent.