Alexa was great. Service was outstanding and very helpful
Great customer service Jean was very helpful.
Lorena was extremely helpful setting up new phone and very patient with my questions . Go to Lo for awesome service.
We had a great experience working with Ron at the AT&T store on Centennial and Loose in North Las Vegas, NV. He was very knowledgeable and patient with us. We are Senior citizens and not always as knowledgeable as the younger generations. I would recommend this store to anyone who is interested in upgrading their phones.
These guys here are awesome! they were able to answer all of my questions and got me hooked up with a new phone and plan. they werent pushy like most sales people, it was like getting advice from a friend. Nat was so friendly and is the guy to see if you need a new plan. thanks!
Thank you! I just wanted to make sure I started off with that. The customer service at this AT&T was quite possibly the best I have ever had. My wait was not long, my questions were answered efficiently and quickly, and the young man who helped me had a great sense of humor. I will definitely be telling everyone I know to go to this location for great and friendly service.
These guys are amazing. Ive been left speechless by the amazing customer service I received. I couldnt find any better words than EXCEPTIONAL. I would definitely travel across town just to see them again. Best customer service by far. If i can give them 10 stars I would.
Cory was very helpful and professional! Also friendly and greeted immediately! Definitely recommend this location!!
Great attentive staff, if they dont know the answers they will do what they have to insure they get the answers, they educate their customers & just dont sell them phones. First store that I have been to in a while that the staff is all friendly, & happy
The guy in this store, I think his name is Mike, is awesome. Ive been looking for a new phone for a while, but the plans are always so flipping complicated. He made things way simpler for me. People in these stores are always so high pressure and dont ever care about the customer. Not this guy. He explained things, answered my questions, was patient, and very personable. If I get AT&T, itll be because of him.
I came to the AT&T store on centennial and Loose and I switched from Verizon to AT&T. The rep Angel helped me and my wife with our switch and we were happy with everything. Come to find out he took the 2 phones we traded in and processed our transaction as new clients with no phones to trade. Later we are told we never traded our phones in. I am out now $650 that I have to pay Verizon. I feel like I was robbed.Just want to update this review. After reporting what had happened the issue was corrected and I was credited the right amount for the phone trade in. It was done quickly and efficiently. Thanks a lot for the attention to this issue! I am happy with the result.
Literally the fastest service I’ve ever had in 3 years at any AT&T store. I’m from out of town and had to upgrade my phone ASAP. The customer service and accommodations was refreshing. I was really close to switching to T-mobile considering the experiences with AT&T that I’ve had at other stores in different cities but this one just made a continued customer.
Went into this store at 1 oclock on 9/28 for two things: 1) to port my daughters phone to my account, and 2) to look at mid-range phones for my wife. A young kid was our associate. He was pushy and rude. First, AT&T cant port Cricket numbers to AT&T even though they own Cricket. Annoying, but not this stores fault. The kid kept pushing my daughter to change her number though so he could make a sale despite her saying numerous times she didnt want to. Next, when I was looking at Samsung phones, this kid starts telling me how terrible the phones are (theyre your product, kid) and tried to sell me a $750 phone. I told him I wasnt interested in a $750 phone to which he responded, Why? It isnt that expensive. Not gonna lie, AT&T, Ive been considering moving my service to Verizon. This kid may have just solidified that decision for me.
The staff here is so helpful, all of my experiences here have been phenomenal. Even on days I come in and the staff are busy, Im still greeted and assured Ill be helped as soon as possible.This is probably the most friendly staff Ive seen in an AT&T store, I definitely recommend going here
Yo shout out to nick best AT&T associate ever stay blessed Broz
Tara was awesome 😎 she helped me and was so patient with me during my new 11phone. Loved 🥰her!!
Great, helped me out quickly. Michael knows what hes doing and solved problems I didnt know how to fix with setup. Got me best deal which I am grateful for.
Great Customer Service, they have a wonder team there, I shop at the smiths in that parking lot and when I stop by, I always get a warm welcoming, the best AT&T store I seen so far and it’s always clean
Great staff, very helpful & knowledgeable would definitely return for any of my phone needs.
Jason was most helpful with phone purchase and transferring phone info to new phone. Great customer service.
Excellent service. Nathan is so helpful. All the latest cell phones and abundant accessories. Great place to get an AT&T phone.
Customer service is AMAZING. Ask for Nick. He is fantastic.
If I could give no stars I would, this company charged my card after 2 months of me being away from their horrible and ridiculously priced service. I left for a reason like seriously, then I call in and the guy on the phone is telling me of course I cant get my money back and what I need to do and none of what he can do to help me or the situation smh then when I ask for the customer service number hes replies I dont have it smh how are you working in customer service yet cant give any helpful CUSTOMER SERVICE ADVICE??? AT&T SERIOUSLY, DO BETTER!!!
Went in with a million questions regarding getting new services Linda helped me and my family out. She was great! well def recommend this her to friends and family who have AT&T.
Great customer service from Mr. Nick and Mr. Jason. Very helpful and easy going.
Called this location over a dozen times to find out if they had a product in store. No one ever answered the phone so had to make a physical trip to the store to find out. What kind of customer service is that!? The worst!
Love this location and the friendly, helpful customer service that I receive every-time I visit this store.
Michael was great helping me set-up my new phone (LG G6).
I received great customer service and all my questions were answered.
Short wait time, great service and the hook up with DIRECT TV! Thanks team !
Sean is Awesome!!! He got me and my Boyfriend up and ready to go!! He showed us great customer service.. kudos!!!
Great service and knowledge anout items in store.
Very helpful and resolved all issues
Great customer service by both employees. Will always recommend this location
Jason was very helpful super friendly.
I went to this location to get my Apple Watch Cellular to work on my update from the Series 3 to 4 and the guy couldn’t fix it just told me to go to Apple when in fact it was the store who had to update the watches on the account smh
Worst location ever. Every time I come here, there is 1 person working and 5 people waiting. Poor planning.
Excellent and very professional service by Jason
Nick is a Phenomenal Manager.
Ian was very professional and took care of all my cellular needs
Very friendly service, solved my problem right away...
Finally!!! At&t retail store around my Area.... Freindly staff & Solve my problem in less than 10min....
The Man working on Monday May 14 20018 in the Morning was very unprofessional. HE didnt even explain the question I answered. Also didnt seem very knowledgeable about his job... very unpolite...
They always know what to do.
Never went there.
Friendly staff location is great awesome customer service.
Dont know yet
Great quality nice store.
Staff dont seem to care for new customers, I was rushed threw my questions, I went in with intentions on buying a new phone, i will rather go to another location .
Greta place, friendly service
Helpful.
Great service
The best AT&T
Excellent source
Wasnt there
Over priced
Great service
Great service
Great service
Nice and helpful
Rude
Friendly people.
Friendly staff.