Awesome Harley-Davidson dealership. Went bear while in Charleston just to see what the Harley shop look like as we do whenever we travel. While in there I decided to get a new helmet and the sales lady was extremely helpful and getting what I needed. The amount of bikes that they have in the store is incredible and the prices are very good. From the outside it doesnt look like a really great store when you first pull up, but when you walk inside it is totally different an awesome. Numerous varieties of things such as shirts and knick-knacks that many Harley shops are no longer carrying were in there. A large selection of baby and little kids clothes which was great because we always buy stuff for for our granddaughters and many of the Harley shops are no longer stocking those things. So it was nice to see a good selection to pick from. Inside the store was very clean and everyone was friendly, everyone we passed stopped and said hello and asked if they could help us find anything, and to sum it up it was a very very good experience. I would definitely recommend this Harley shop to anyone who wants to go in and even if theyre just going to browse.
Lots of bikes. Husband & I daydreaming picking out our next one. Staff was friendly & helpful. New apparel and accessories. Nice dealership
Josh is incredible!! He is informative, helpful, knowledgeable and always friendly. I bought my second bike from him on Friday. Lowcountry always goes out of their way to make your experience the best. Special shout out to Joe for being so accommodating and to Chad for going over everything with me! Awesome job ⭐
We worked with Josh on the purchase of our 2021 Low rider S. The few weeks prior to picking up our bike, he was always helpful with questions from myself and my husband. Low Country made the buying experience fun and enjoyable. They will always remain my Harley dealer. Thanks Josh and the whole Low Country Harley team!
Friendly staff from sales to Parts. Bought my first abs bought my second Harley from them. It’s my home dealership for sure. Tye, Jimmy, and josh all have made me feel welcome and have made owning a Harley a truly enjoyable experience. It’s not just a lifestyle. It’s a family.
Josh was very helpful! He answered all my questions and was very knowledgeable about the different type models and helped me find the perfect Harley. I high recommend going to see Josh at Low County Harley Davidson if you are interested in getting a Harley.
I came in last Saturday and saw a bike I liked. Josh greeted me and with no pressure, offered me his card and to give me any information I wanted about the bike. I didn’t leave that day with the bike but when I came in 3 days later, he remembered my name and the bike I was looking at. I’m an information person so I particularly liked that he knew the bike and got me all the information a requested and more. He was very helpful and knowledgeable. All in all a great experience. Highly recommend Lowcountry Harley, Josh and the whole staff.
I have purchased from Low Country in the past and would generally avoid the dealership based on past experience. However the current sales, finance and parts teams are quite different than my previous experiences. They had the bike I wanted and the experience turned out to be the best purchasing experience I have had in the recent past. Hats off to Ella, Sam, Q and the parts guys!
I stopped by Low Country H-D Saturday- Went in and spoke to Chad about an issue I was having with wind buffering. Chad went above and beyond to help me identify the problem. The service I received while I was there was outstanding! Chad introduced me to Amanda, who was a professional when it comes to fitting helmets. She help me select the right helmet to solve my problem! My 2 hour ride back home was so much more enjoyable.The staff at Low Country H-D gave me a first class customer service experience- Thank you!
Friendly staff, always have what I need and stuff I shouldnt buy..haha
Low Country Harley was incredible, bought an 09 Fatbob from them The whole process was smooth and extremely accommodating. I especially want to thank Josh Gunz for helping me out. Recommend to anyone getting a bike or just want to check them out go to Low Country Harley, thanks guys!
Ella did a remarkable job. I went in for a visit in November 2020, and she stayed with me until my purchase in February. She gave me constant updates on the status of the new arrivals. It was very refreshing to be taken care of so well, considering what people consider customer service these days. Thank you again Ella for such an amazing experience...couldn’t be happier with my purchase. Thank you for the follow up text and Cards as well. See Ella, great at her job.
My husband and I had an amazing experience yesterday purchasing our new Harley!! Mr. Gunz was extremely patient and knowledgeable. The staff members that helped us were very friendly and kind enough to stay late to help us finish all the paperwork so we could take our new baby home. I would absolutely recommend stopping in if you’re in the market for a new ride or riding gear!
The entire crew @ Low Country Harley- Davidson provided top notch customer service making my first motorcycle purchase on 7 May 2021 a wonderful memorable experience (2021 Low Rider S)Josh “Gunz” was one of the best sales persons I’ve encountered ever in my lifetime of 40 years! He exceeded my high expectations while working out a fair & reasonable deal. His pride, passion & loyalty for the Harley-Davidson brand was clearly evident. Josh made me feel comfortable & validated my decision to purchase this motorcycle by creating trust & rapport. I would also like to thank “Q”, Sam, Joe, Jimmy, Timmy, Norman & the nice ladies in the merchandise department for treating me like family!! They were all awesome & I give them all a 10/10 score!!!! Harley - Davidson corporate… if you read this post, definitely be proud of these wonderful people that are apart of your team!
This place is okay the staff is friendly on some days but not so friendly on others. It is a Harley dealership but not my favorite. I’ve been to many and they definitely need to be more polite if they want any kind of sales. I ended up taking my business to a different dealer at a different location and love my ride..
Great sales support and friendly dealership. Beautiful inside with a big selection, even in 2021 where everyone is sold out of everything
Nice shop!! Very friendly staff.. prices not as bad as some Harley shops..
Had my first time experience at Low Country Harley Davidson back on August 12, 2021.Just so happened that it was my birthday and while there. My new to me FLHXXX had a problem with the clutch cable being hard to operate and while there the service department guys looked at it for me And .datermined that it just needed lubricanted and processed to fix it for me. I was very glad with their help. And they got me on my way to enjoy my bike and birthday. Thank fellows.
Just bought my 2021 Road Glide Standard from Low Country Harley. Couldn’t be more happy with the purchase. Jon was great and very informative. It’s always great to have a salesman who rides and loves the same bike that you are looking at.I’m starting with a blank canvas, Him and Rush both have been a big help on deciding how I want to build my new bike for my 6 foot 6 frame.Would definitely recommend them in the future. Both myself and my brother have left there happy.
The parts manager was great, very knowledgeable. His name is Rush. I wasnt sure what I needed, he knew immediately and it was in stock. This was a much better experience than trying to by a bike there. I guess the motorcycle salesman didnt take us seriously. I went 3 weeks in a row to see a street glide he said they had in back, but wouldnt show me until it was cleaned up. I told him we would be buying 3 bikes. After three weeks I have up and bought 3 bikes in Florida and had them shipped in....a street glide, an iron 883 and a street rod. I will be buying more HD aftermarket parts to customize the three bikes but they missed their chance to sell me bikes.
Ill definitely be returning for my gear and parts needs unless I can find like-new products for cheaper through online and swap meets. Lowcountry went above and beyond for me as a whole but especially Mr. K. They definitely earned my business for life, and Ill never forget the embarrassment and pride when I rang that bell after signing the documents. Im proud to finally be a part of the Harley family.
The parts man, Jimmy was a very rude man to one of your customers..He would not give her a chance to explain her position instead of listening he threatened that he was going to throw her out the door. He certainly said those very words .He said, See that door over there I am going to put out. She has never been spoken to like that! Such a rude, rude man and she told him he was.
Ella Rossi and Lowcountry Harley Davidson were great to buy from. Easy to purchase a new bike and all the staff were friendly and professional.
Ive had a lot of dealings with Lowcountry in the past and some lately. Almost all of them have been bad. 2 days to change the oil in my brand new bike kinda bad but with that said they seem to be turning face. The new crew seems to be doing a ron better. Thanks Shane and Camren for your work.
Always love to visit dealership located in Old Post Office with a very friendly staff nice place to visit and I look forward to returning
Bought a 2015 street glide. Happy with purchase. Jon was more then helpful, talked to him for 2 weeks before I walked in the door. Everyone at low country was very helpful and friendly. 10 out of 10
I don’t do reviews, but I feel like I can’t pass this one up. I’m 76 yrs and my wife is 72 yrs married 53 years. Ridding 65 yrs. we decided to take a trip to Charleston over the weekend. We had trouble with the bike it was just dead no response at all. We called Low Country HD. Within 20 min we were picked up and brought to their dealership. The driver of the truck is retired LE he treated us like we were his best friends. Very refreshing. It was very close to closing but they started on the bike checking it out. So we needed to rent a car and get a motel to spend the night. The owner of LCH drove us to the airport this was a big deal to us. Then he stayed at the shop so that we could come back and get our meds and personal belongings. We kept this man from going home to his family but he wanted to get us settled first. Not many go out of their way like this. Sorry for dragging this out so long but by 1:00 pm they had us up and going. Their service department was great, even the technician Steve gave us step by step of what’s going on. I need one more item fix. I’m driving back 315 miles to have Steve finish it up. For me I couldn’t be more happier with this team.
The young man who helped us was very very knowledgeable about the tri glide and as soon as I am able I will definitely be back to talk with him
They are the only Harley in town. So u have little options so get ready to spend baby ...spend
Very nice dealership, would definitely recommend to check it out.
Store is huge staff is friendly and willing to help!
Called for a estimate on a 20 k service, Jesse called me back and left a message,he gave me a detailed estimate on the work. awesome job.will call when ready. Thanks 😊
Great section of cloths & all things Harley. Everyone was very helpful & friendly.
I can not say enough great things about Jon Welch and the whole crew at Low Country Harley-Davidson they made the process of picking out a Motorcycle and having it delivered from Myrtle Beach a breeze! Jon and his team walked me through step by step not making me feel like I was sold. That being said if your in the market to buy a Motorcycle and join a family go see Jon Welch at Low Countey Harley!
Great dealership! Well knowledgeable and great customer service. Friendly staff and all were there to help with whatever was needed.
The guys were great. Pieced everything I needed together and made our happen
Staff is outstanding. Easy to work with and got a great deal on a used (only 43 miles) 2020 Limited. Josh did a great job selling the bike. Thanks!
Met with service member Jesse James and he helped me with all my needs, and made suggestions that I believe in the long run will save me a few $$$$. Everyone inside met me with a smile and greeted me. Hands down these guys know the value of customer service!
I just got off the phone with Jesse James service department he was a big help he gave plenty of information on questions about my bike I own 2002electra glyde classic if I lived in the Carolinas I would gladly let them work on my bike
Great harley dealer. Friendly and really helpful.
Friendly staff. I wish wed gotten there sooner to see the rest of the stock. Id definitely go back whenever we come back to Charleston.
Very helpful staff and organized store. Went santa shopping! Loved the holiday items!
Josh “gunz” and sales staff are great.
Staff were very helpful and friendly. En
Great staff in all departments, really a great bunch of folks. The are not pushy and answer any question I had. Just bought 2 bikes very smooth experience. Thanks Mr. K
Jimy Bass, THANK YOU !Thank you to the owner for getting me in touch with Jimy. He is definitely an asset to your dealership. You got a very nice place with a great bunch of people there. Thank you to the technician, Steve, for working hard to get us back on the road ASAP !
Friendly service department staff.
This dealership was top notch! Everyone was extremely friendly, from the cashier to the greeter Nettie. Oh and clearly, I had to meet Doc Harley! I was so impressed by him! He has been in this business for 30 years and he is still passionate about his job and meeting riders from all over the country. I hope to stop by again next Summer on my way back to DC from my Blues Highway adventure.
It is good to do business with people who honor their word.In the beginning the deal could have gone better, but LCHD were extremely professional and did everything to guarantee my satisfaction.Thank y’all, but specially Mr.K, for the professionalism.
Very impressed with store stock. Alot of variety at reasonable prices!!!! Thaught we were dreaming at first....staff was very helpful and curtious...moving to the area and will be back with my Ultra...thanks guys!!!!
My husband took his bike here after a motorcycle accident and had nothing but problems. They would not send pictures to the insurance company, then turned around and try to charge storage fees. I asked for pictures multiple times and they never sent them to me. Thank goodness Summerville Harley is back open.
Low Country Harley-Davidson is a great place to get everything Harley related that you need. They have a great selection of Harley clothing and gifts that are wonderful gifts for any bike person in your life that you need to shop for. They have so many items that it is hard to choose from sometimes. I really like the vibe of this location and have been there for several events and specials and have always enjoyed myself each time. They staff here is great and willing to help you with anything you need or answer any questions you may have. I also like being able to look at the bikes and dream of one day owning one so it is cool to check out everything in advance so I will be ready one day when I am ready to purchase.
Nice atmosphere but not enough reduced sales
Had a Wonderful day doing Bike Blessings.
Very friendly and helpful sales clerks.
Best Harley Davidson dealership in the low country. Say hi to Doc Harley, he also has a wonderful YouTube blog helping Harley riders.
Mike was very thorough and professional while selling my 2016 Harley Street Glide
Riding Academy took me from intimidated on Friday to confident in purchasing my first bike on Sunday. And so the search begins!
Just recently had the rear tire replaced on my bike there to get ready for a trip. I scheduled an appointment with Jesse. When I arrived he was quick to get my work order prepared to get my bike in the shop while I waited for the work to be completed. The shop staff had my tire changed and I was back on the road in around an hour. The dealership is nice and everyone was very friendly. I would highly recommend Low Country Harley for any of your sales or service needs.
As always my third bike. Got what I wanted for less. Go lie country Harley
Jesse in service or parts is the man! Every time I have come in he is full of energy and is always willing to help, and always had professional advice for me.
Great experience buying a new bike! Great dealership with great service, parts and clothes too. I have purchased three bikes from here over the years.
My husband and I took the Riders Academy at this location last weekend. Excellent staff and thorough training!! It was a wonderful experience! I would recommend this course to anyone who is interested in getting their motorcycle license! Id like to give thanks to the staff for their hospitality and service. The instructor, Mr. Mills, was exceptional in his knowledge and teaching. It was a wonderful experience that we will never forget!
Fast service, nice selection of products and bikes. Bought a pin there which broke, they replaced it without any problems!
Im a new owner of a Street Glide Special! Its been less than 24 hours as of this writing!Thanks to all the staff I interacted with during my couple visits to shop for a new Bike. Everyone was cordial and pleasant, from brief chit chats with Lisa at the front door stand, to passing hellos with Nettie and others.Most of all, I need to give a big shout out to my salesman, Mr. K. He was enthusiastic from start to finish in the process of my shopping experience. I never felt rushed. All my questions were answer in good detail. Hes very knowledgeable about motorcycles. Mr.K let me take my time to test ride bikes and to ultimately decide on the final purchase. He always made sure I understood everything about the new motorcycle and of the process of buying it.Thanks to Mike for handling the final details of the sale along, with the paperwork.The whole process of buying my new motorcycle was great! From the first time I walked in the store, to signing the papers and handing over the check a couple days later was just seamless, smooth as can be.Everyone in the store is enthusiastic, and obviously experienced at what they do. And I wont reveal any details, but there was a surprise finish that made me feel kind of special. I rode off with my new motorcycle feeling good about the purchase at Low Country Harley-Davidson.
Great place for all your Harley needs!
Hal is the best. Got my street glide and was out the door in 30 minutes. Love this place. Definitely recommend it to everyone.
Great Motorcycle classes and selections...
Harleys Davidsons in general is the best but this place is awesome
Not your average Harley shop! From the moment you walk in till the moment you leave you will be taken care of! Josh is the best! They have every type of bike you are looking for or will find it for you! They have the best selection of new and used bikes! No pressure and great financing options if you can’t afford to purchase outright. Good prices on parts and accessories! Go in wearing a Gamecock shirt! The owner loves the gamecocks 😉
Quality is the difference between what you expect and what you get. I have purchased many vehicles in my life but my experience with Rebecca was exceptional. Normally you expect some smooth talking sales person but Becca was so genuine and sincere about finding the perfect solution for me that I was beyond surprised. She coached me into the right bike for my needs and expertly negotiated the best possible deal I could hope for. She was patient and remained cool and composed through my process. After I was ready to walk away she still managed to find common ground and made me feel respected and appreciated. Ultimately it was her perseverance that sold me the bike. Even after the sale, she was incredibly thorough in responding to my questions and concerns. I drove away from that dealership today feeling like a winner. Thank you Becca for your patience, understanding and commitment to customer service well beyond my expectations. You made the difference that defines quality. To those of you out there reading this, if you want to get a great buy on a quality bike, go to Low County Harley Davidson and ask for Becca. Youll be glad you did.
I visit every Harley dealership in the city Im in. This one was pretty nice. The sales staff was SUPER friendly and conversational.The clothing staff was also very helpful and nice.Id recommend them.
We recently traded our bike for a newer Harley at Low Country Harley Davidson...MIKE JOHNSON, Sales Manager, went above and beyond the call of duty to make the trade an absolutely amazing experience...His exceptional professionalism and the manner in which he went out of his way to make certain we were happy and completely satisfied was outstanding! He is truly an asset to Low Country Harley. Thank you Mike!
Always great service. They make you feel appreciated. Thank you!
Great customer service!
I have purchased 4 bikes from Low Country Harley Davidson. Purchasing a new vehicle from anywhere can be a pain. This dealer is no different and I understand this each time. I get the bike that I want at a price I am willing to pay.The main reason I return to Low Country is for the service that I receive. There has only been one issue in the 5 years I have been utilizing them and it was a factory deal beyond their control.Jimmie in service has always made sure to be straight with me on everything. No BS and no sugar coating. He provides exemplary service each and every time I work with him.L is on par with Jimmie. The two of them make a great team and I would find somewhere else to have my services done if they were no longer there.Keep up the good work, fellas.
I felt so at ease with my experience at low country Harley Davidson, My salesman was Q.I had called the dealership with interest in an 07 black electra glide ultra classic., but my daughter along with my salesman help me realize that the 2011 electra glide ultra limited was a better choice. The process of purchasing was smooth and every one at low country was so nice and supportive. I love my Harley and I am glad I purchased from low country Harley Davidson
Great staff and great store!
Being new to the Charleston area this was my first pleasant encounter with Low Country Harley Davidson. The sales staff were all very friendly and attentive and allowed me to browse at my own pace. On my arrival I metMr K. He patiently showed me a range of bikes that were of interest to me. After a few days of consideration I returned and purchased my Electra Glide through Mr K. I highly recommend him as an honest and helpful sales person not only before and during my purchase but after my purchase as well.. I will return there for my further needs in the future..
Enjoy The Blessing of the Bikes today
I have just bought a bike from Low Country Harley Davidson for the fourth time 10 years. Each time, and this was no different, my experience was great and easy going. My salesman this time was Josh who is a young and extremely competent salesman. Josh had the ease of letting me buy my recent bike instead of trying to sell me one. His service was excellent. I recommend that anyone going into Low Country Harley Davidson should definitely ask for Josh.
Got a shirt. In answer to your question;It would have been better if there was some kind of interaction. A hello, or welcome to the store. Something that shows they believe in the store or product or the customers?
Nice Harley Davidson dealer with a large selection of motorcycles and lots of accessories and apparel!
Nice shop with a good bike selection. I went in there for a t-shirt and they had a ton of them to choose from. They also have their own YouTube celebrity Doc Harley. With a knowledgeable guy like that in their service department you cant go wrong.
Great experience everytime we visit. Mr K was our salesmen for our 2020 CVO LIMITED and he made the process seamlessly easy.
OK honest and humble opinion. the Sales dept are a great group of guys and arent pushy and knowledgeable. The rental dept (one guy) is good to go and he care about what he does. The parts dept isnt too bad yet prices are marked up, yet that is the cost of convenience.Now the service dept is a different animal. If you have a stock motorcycle and want to keep it that way, they are great. Once you begin to upgrade and mod your bike then you will run into some problems. The mechanics there know if they did the work or not, and if they didnt I can guarantee you ride they will intentionally mess something up. Each and every time I brought (or had my friends bring) a customized bike for simple repairs the bike would be returned with new problems. I even have a warranty and refuse to use it since their lack of workmanship almost made a crash on the 26!One star for the sales, and rental dept. Everything else about Low Country is very sketchy.
Stopped by Low Country Harley-Davidson the other day and felt right at home. From the second I stepped in the door I was welcomed by friendly staff and an incredible inventory. Will definitely be returning and sending friends your way. Go see Becca in sales if youre in the market to buy or wanting to look at any of the bikes. Thanks again guys, awesome place and even better environment.
Great service. Friendly staff. Huge showroom
Great service, listen to my needs and delivered.