Excellent ServiceLike You are Family ❤️Highly Recommend.....

Price wound up being exactly what I was quoted, no surprises. Drop it off, would be my advice. Great Shop all around.

Excellent staff and service! Im never charged for parts I dont need, they are always honest and respectful. Great on time service to! Ive been taking my vehicles here for years. I would Definitely recommend them and will be back in the future!

Very fair pricing. Addressed every concerns.

Brookhaven Tire and Auto Shop is one of a kind. Especially with customer service. They are fast and efficient. I needed to get 3 tires changed at the very last minute ( the most unexpected thing to happen) and they just so happened to have 3 of the same brand of tire I needed. They were able to get me in before they closed, change all 3 tires quickly and give me a discount because this was so unexpected. I’m so thankful for this service. I highly recommend Brookhaven Tire Auto. These guys are amazing!

Employees dont have very good customer service. A lot of negative talk about competitors and other businesses. No sense of urgency for eork and poor communication between office and mechanics.

Final review pending quick fix of passenger side low beam inoperability from this mornings AC fuse work order. Shops not open tommorow - Sunday - so will have to take some time off work early Monday. Hoping the inadvertent inconvenience is resolved easily and super fast, first thing Monday morning.

I have been a customer with Brookhaven Tire & Auto for the last 4 years and can genuinely say this place will treat you like family! Their quality and honesty is unparalleled. I usually use Cory as my mechanic there and I cannot recommend him enough - even months between repairs, hell remember your situation and cars history. Im a young, female college student and being away from home trying to take care of a car on my own dime (with zero knowledge of cars!) was often overwhelming. But, they would always work with me on pricing (they offer a student discount!) and talk me through all the ins and outs so I was better informed about my vehicle and its maintenance. Gina, the owner, is so kind and I am grateful to call her my friend! I had a series of unexpected and very complicated issues last year and had to have my car towed to their shop twice. I was worried about making it to my job in OKC so they lent me their personal vehicle until mine was fixed up. Just this past month I was laid off and my car broke down the next day. I was anxious and worried about costly repairs, but they did everything they could to save me money and any grief over the situation. Please support this woman and family owned business - I promise you will gain a reliable auto shop for life! I am moving back to Tulsa after four years of school and one of the things I will miss most is the folks at Brookhaven Tire & Auto. Thank yall so so much!

Love this place, had an ordeal happen with my car of course and I was referred to Gina and she was hands down awesome. Her ability and knowledge of cars as well as having impeccable customer service was awesome sauce. “Treated me like family” picked me up while my vehicle was being worked on and picked me up the next day when my car was ready.... her husband is even funny.... this place deserves 50 stars, go ahead try them for yourself you won’t be disappointed !

Great customer service needed a tire patched because of road debris. Pulled in and was out the door an hour later. They were able to work me in while I waited.

They did a fantastic job on my vehicle. Entire staff was very helpful and knowledgeable. I will bring all my cars here from now on.

First time customer. I had stripped a lug on my Camaro. They were able to get me in the same day I requested service, get the stripped lug off in amazingly quick time and didnt charge me an arm and a leg for it. This was a great customer experience. I can say that I would not hesitate to recommend Brookhaven Tire & Auto! Thank you for taking care of a desperate banker!

I travel a lot and was passing thru Norman when my car broke down. I got it to Brookhaven Auto to get my car fixed. They worked with me to get my car fixed so that I could get to my child. Well as time goes on the repair they did was done wrong. They was suppose to fix both axles but only fixed one and the one they fixed was down wrong. The bolt was not tighten to spec and was hanging on just two threats. I was missing parts on the right side of my vehicle and they never told me nor said a word. I called the owner to tell her what was going on and she hung up on me not once but multiple times. What kind of owner hangs up on a customer? This is a very unsafe shop and they will be hearing from my attorney. From what I was told from another mechanic (at another shop) that fixed this shop mess up, I could have hurt myself or even died due to their negligence to fix my vehicle the correct way. This shop is poor and it needs to be and will be reported to BBB.

If you are not extremely well-versed in car repair then DO NOT let Brookhaven Tire & Auto work on your vehicle. As other reviews have stated, they will try to sell you parts that your vehicle does not need. I mistakenly took my car to Brookhaven Tire & Auto for a specific repair where they tried to replace thousands of dollars in additional parts that were unnecessary. After seeking the advice of multiple mechanics, I discovered that I had not only been overcharged for the service I received, but I was also offered parts that had no relation to my vehicles original problem. I strongly advise everyone to take their vehicle elsewhere for repair.

Used them for years and was very happy. But it has changed in recent years. It seems always new people working the front. In 12 or 13 yrs I never heard anyone complain. The Last Time I heard 2 people. Make me the third.

Gina and her staff always take care of me when I bring my car in for service. I really appreciate it when they work me in at a moments notice. I drive a fleet vehicle and spend a lot of time on the road. I’m confident my vehicle is in great hands with them overlooking it.

Great service! These guys did a fantastic job on my work truck. It took them a little while to locate the correct tires. However, they service was quick and professional.

I found this shop to be very clear and honest about the work that needed to be done on my car, and they didnt do any work without first asking me if I wanted it done. They were also very accommodating when I had to be towed there unexpectedly.

I’ve been using Brookhaven Tire for twenty years. I’ve been completely satisfied with every service they have performed on my vehicles. I also like that they make you aware of other issues that may be happening. Thanks guys at Brookhaven, you’re awesome!

I took my car to these people trusting they would take care of my needs and in return they lied and are attempting to cheat me out of several hundred dollars all because they failed to properly inspect my vehicle and presumed that my extended warranty would not cover the parts in the end my warranty company did cover the parts but because they did not get prior authorization the company now is attempting not to pay because Brook haven Tire and auto never called to get authorization only presumed these parts were not covered. Not to mention they were also wrong in the inspection stating my powering pump was out ( Not Correct) and they missed the ball joint that was out . All i asked was for them to correct there issues with my warranty company and reimburse me for what i should not have payed . Now they will not call me back and have no intention in helping me fix these issues to be reimbursed they have there money and have left me stuck out... DO NOT USE THESE PEOPLE THEY ARE ONLY OUT TO GET YOUR MONEY NOT TO TAKE CARE OF THE CUSTOMER!!!!!!!!

I needed a new battery, and Brookhaven researched and found an OEM battery for my car. I am quite pleased with the batter. Thank you!

DJ was an awesome host who explained everything to me before doing any work to make sure we were getting fixed what needed to be fixed. They have a great waiting area to sit while they work on your vehicle in a prompt manner, highly recommended!

On my recent visit to Brookhaven tire and auto I found them to be very professional. They quickly diagnosed the problem and provided me an estimate. My truck was completed at the time it was promised and for the amount estimated. I will definitely return for my auto needs.

Im so glad theres still a good, local shop around. Hibdons isnt even American owned anymore! I try to stay local when I can and these guys have earned my full confidence with any repair.

Whomever gave one star is probably a miserable person in life to begin with...parts can take time, they fit you in - so tired of people with no patience and entitlement that they are priority above anyone else who already had an appointment. Amazing service, wonderful guys, more than fair prices. I live out of state and will always have them check out my truck every time I am in town. Thank you!!

I always bring my vehicle to Brookhaven Tire and Auto, they give me piece of mind knowing my car will be in good hands and be fixed the right way THE FIRST TIME. I’ve dealt with other shops before where it takes 2 or 3 tries to get the car fixed right, so much better bringing it here and dealing with knowledgeable and experienced staff!

So professional, genuinely kind and concerned!! Im from out of town and headed on a long road trip and I came in for and myriad of tire problems before continuing on. My brakes were in bad shape they noticed, I already knew I had some problems, but I was being lazy and cheap on getting them fixed. They let me know the problems, and put no pressure on sales, and offered me discounts to help my budget if I was ready to get them fixed. I said lets do them all right. After watching their meticulous work on the brakes I knew I was IN GOOD HANDS! They also replaced my blower fan for my A/C at virtually cost. I am driving my vehicle this morning and could not help to say A HUGE THANK YOU! I feel like in driving a new car and am looking forward to getting back on the road in my car not shaking down the road. I highly recommend these guys!!

Todays visit was great service and product.

CON ARTISTS!!! Charged my wife tons of fees for repairs she didnt need. TERRIBLE shop will NOT be back

Very professional nice affordable prices and awesome I also got roadside assistance

ABOVE AND BEYOND!! When our Alamo Rental car had a low tire, we were referred to this dealer for repair. Not only did the staff here repair the tire, but they also reset the tire pressure sensors on the vehicle (apparently Alamo hadnt done that when tires were rotated so low pressure sensor indicated wrong tire). Alamo had incorrectly referred us to this Goodyear dealer, which we discovered when we attempted to provide the PO number for payment. Apparently, Alamo rental wasnt on the Goodyear account list. But the staff here refused to accept payment for the repair (not even a tip) and simply told us that If it were his wife and daughter driving alone in a rental car, hed want someone to do the same for them. He just wanted us to have a safe drive back to the Oklahoma City airport that day! In this day and age, its rare to find businesses that go above and beyond like this for strangers!! Our thanks go out to Brookhaven Tire - and yes, we made it to the airport safely:)

DO NOT go to Brookhaven Tire and Auto on 36th and Robinson for any auto repairs. Yesterday I hit a high spot on a gravel drive and punctured my oil pan. I was thankfully able to get it to Walmart, who recommended I have it towed to Brookhaven because they have been sending cars to them for years. So, I had my car towed there and I called them to make sure it got to them (I was still trying to find a ride at that point). They told me it was there, that the repairs would be $505 and that it would take about 3 hours. 4 hours later, at 3 pm, I still hadnt heard from them, so I called to see how it was going. They told me that the part they had delivered had a hole drilled wrong, so they would have to fix my car in the morning. This morning, I called them at 9 am to ask how long it would take today, since I had an appointment at 4pm in Ada (which I ended up having to cancel). They told me it would be about noon before it was done and that they would call me if anything went wrong. At noon, I called to see if they were done and they told me they had gotten another pan with holes drilled wrong, and it would be an hour and a half before they could get another one. I decided then to call the Chevy dealership in Norman to see if I could pick up a pan from them to take to the mechanic. They told me they had to have a Vin number, so I called Brookhaven back to ask them to read it for me and explained that I would pick up a pan and bring it to them. As soon as I said that he told me that they had JUST gotten a new pan and it looked like it should fit this time. I waited until about 1:45, and then Taylor drove me up to the place so I could pay for and pick up my car. We asked to see the messed up oil pans that they had tried to put on my car and the old one. They told me they could not show me the old one because it was blown up. Jay, the mechanic I was speaking to, went out to see if the car was ready. When he came back in he said it was almost done, and oh by the way, he could only accept cash for the work. When I asked why, he said it was because we were upset with them, so that made them upset, and we can put a hold on a card. I had been frustrated before, but I had never raised my voice or said anything unkind. I did ask my aunt and uncle to call the mechanic to see why the work was $505 when the part online was only $140, and I guess that is what made the shop upset. When I finally decided to just go get the cash, because I had to be in Ada soon and he blatantly told me if I didnt pay cash he would not give me my car, he printed out a bill that said $573.69. When asked why the bill was now $70 more than he told me it would be, he said it was for taxes and stuff.

Caring owner, dedicated key employees working to get vehicle working after heater core and fuel pump failure. Worked with suppliers to ensure correct parts received.

They try their best but they dont always get it right but good place!

Worst place ever. Went in to get two new tires and was told it would take an hour. 3 1/2 hours later it’s still not fixed. I won’t be back.

Over price for work done

They have always been fair and friendly. Have felt comfortable sending my kids here trusting that they’ll be fair with them as well, and have always done good work on our vehicles.

STAY AWAY THEY UPSELL YOU STUFF YOU DONT NEED. THEY SAID I HAD A TIEROD THAT WAS BENT AND WANTED $300 FOR A 30$ PART AT ATUOZONE, IT WASNT BENT. BE AWARE IF YOU DONT KNOW CARS THEY WILL BE ABLE TO TELL AND THEY WILL RAPE YOUR WALLET!

Totally highly recommend place to go....

Owner was nice, DJ was a real Richard.

Horrible shop. They will attempt to scam you if possible, do not trust

Went in to fix a flat. Very prompt and courteous service.

Great service.

Great place!

Ok