My brakes went completely out on my way from Nevada. I had a warranty with Goodyear tires. Jacob at Mountain View tires honored the warranty. He was very kind and he explained everything. I would highly recommend this business.
Mark and his crew have taken the best care of my vehicles. I fully recommend his shop for any service you need. 5 STARS!!
First time getting my oil change service at this location today, great customer service. They were fast and efficient overall great experience, I would recommend this location to anyone👍👍
Great service. They corrected the problem, without a lot of run around. Ranger is running like a champ. Thanks guys!!
The Jiffy Lube at this location DID NOT HONOR the CORPORATE $20 COUPON and LOST A LIFETIME CUTOMER ! GO ANYWHERE ELSE BUT HERE and AVOID Arguements over$5 .CROWNING THE CUSTOMER IS NOT THEIR GAME, TOO BAD, SO SAD.... uh DUH !A synthetic oil change, turned into a PATHETIC EXPERIENCE for ME and MY SIGNIFICANT OTHER, GO TO PEP BOYS FOR UP FRONT PRICING AND COUNTRY WIDE GUARANTEED SERVICE or post a SIGN AT THIS INDEPENDENT OPERATOR STATING WE ARE AN INDEPENDENT AND DONT HONOR INTERNET $20 COUPONS, considering the COST of OPENING THIS LOCATION, the MANAGEMENT/OWNER is specifically SHORT SIGHTED for ALL YOUR OIL CHANGE NEEDS, AND I HOPE YOU LIKE MY REVIEW ...😖☹🙁
Mark is the best CSR
Absolutely fantastic service. Gave me a quote on multiple tire brands and prices. Offered me an oil change and tire alignment. Wasnt pushy. Will definitely go there when the time comes. Overall, great experience. Will recommend to friends and family.
So far so great. They take care of issues in a quickly manner. I went to them with the dealers recommendation, they checked and said it wasnt needed and didnt steal my money
Im pleased with the work. Employees were polite. But, when I picked my car up I noticed a few scratches down the drivers door. One of which is pretty deep down to the metal.
Very good experience professionals curtius i would go back.
Richard is amazing with his customers service skills. I went with a major problem with my wheels he got me back on the road fast and the price was great..
This place is amazing!!! On Sunday I called them at 3:35 cause I had a nail in my tire. They close at 4. Sam told me to come asap and they would take care of me. The person who fixed my tire was so nice and fast. This place has great customer service...next time I need tires, this will be the place!! 👍
Super nice folks- had problems filling tire at gas station and was heading home to San Diego- didnt want to do drive with one under filled tire. I went there looking for help - the service guy did something to valve and filled tire and checked others. No charge! And while yes it only took him 5 minutes - if that - it seems like that neighborhood type of service doesnt happen that much anymore. Thank you!
Poor lazy service I needed to get a warranty part change out and they were being lazy and they were just telling me that the part was OK that I didnt need to change it
Came in on a Friday midday to see if they could squeeze me in for an oil change. The man who helped me was super friendly and helpful. Made some recommendations and even gave me a little discount they were running at the time. I was in and out of there in less than 30 minutes! They didnt try to upsell me on anything which makes me want to come back again! Price for the oil change was just right at around $55-60 for the synthetic blend, plus they do free tire rotations.
Excellent service. The manager Sam is great!!! All of the staff is great too. Thanks for providing great service to me and my car..
The staff was extremely helpful and welcoming! They made my visit more than satisfactory.
Mountain View, Fairly priced shop. You must ask for special on lube service to get discount or they will charge full price. Reasonable wait time with clean waiting room. Helpful staff.
I always ask for Jacob to work on my truck when I take it there he is a very good mechanic.hes the only mechanic in town that I trust
We were in town visiting friends for the day, went out to start the car to head home(4 hrs away) and it wouldnt turn over. Called AAA to come and replace the battery, they didnt stock our cars brand of battery. So we found Mtn View Auto repair on yelp and called to see if they had one in stock. George was very friendly and told me to bring the car in to replace the battery. Sincere we were out of town and he knew we were in a bind, he took our car in right away to get the battery replaced. In and out in 30 minutes- Thank you guys for saving the day! Highly recommend this place for any auto repairs, tire changes or whatever!
The staff was extremely helpful and welcoming! They made my visit more than satisfactory. The service is fantastic.
Decent, helpful staff. Willing to work with you on scheduling and price. Clean shop. Not the cheapest but they dont treat you like a dupe or try to swindle you.
Great customer service thank you Steve and team!
Over a four hour wait for brakes and an oil change. Had this been due to being short staffed or any other issue I wouldn’t mind. However all other customers after me were helped, only after I refused an additional and costly service did I notice my car wasn’t being touched at all. On top of that the quote I was given was much lower than my bill, by nearly a hundred dollars.
Great Services 😊
Tire blew it while I was picking up my 6 yo from school. Made it to the Goodyear and spoke to Edwin. He is a lifesaver! He was very nice and courteous! Said it would be an hour but when My two kids and I got out the car, they were able to help me right away and was out within 15 mins. Would definitely recommend this place based off of their amazing customer service alone. They took the stress out of what couldve been a disaster.
Excellent service, very fair price. Wait was an hour to fix a flat.
You WILL NOT find better customer service and efficiency. I was helped by Edwin Mendez, Mountain View Tire manager, who went out of his way to solve my issue for a fraction of the price I was anticipating! I couldnt be happier and satisfied.
Brought my truck in for repairs the other day and the repairs failed resulting in additional damage to the vehicle. Originally, the manager charged me for both the first repair in addition to the second, more costly repair. I posted a review on Yelp and was contacted by Paul, one of the owners, only hours later. Paul refunded me all the additional costs caused by the first failed repair. They really want to keep their customers happy, it seems. Great public relations.
2 hours wasted unexperience staff couldnt get my money either
Excellent, quick, and friendly service! Charlie treated every customer like he was the owner! Highly recommend!
Salesman,Donavan Very excellent good service he is the best . If the owner of the tire read this, they should raise him because he bring more customer for the business . I highly recommend this place .
The staff is knowledgeable and efficient. You wont leave with that feeling that you just got screwed over.
I brought my Chevy Equinox here in August 2017 for an alignment. I stated noticing a rattle in the rear end a month later. I thought my shocks were going bad so I took it to a different shop to get the shocks replaced.Thank God he was an honest mechanic. He showed me the issue was an extremely loose camber nut, this nut holds your tires alignment and keeps the tire from folding in. The nut was so loose it feel off in my hand when I touched it. The nut was rounded off, as if it was tightened with the wrong size socket or the mechanic didnt properly seat the socket before tightening, and the bolt threads were damaged.While I was talking to the manager in the lobby, another couple said they had a similar problem with their vehicle which was aligned here.To top it off they wanted to reuse the stripped bolt and nut to align my tire again.Moral of this review, go anywhere else.
Performed requested work without hard upsell. Ill be returning.
Great experience had a problem with my tire had to come back a second time fix that no charge great bunch of guys
You guys did and great job! Also the guys were friendly and helped me right away. Even answered any questions I had. (:
Friendly staff great work great prices
I was low on oil coming from out of town without an appointment and Robert took the time to fill my car up with oil. Fantastic service. Thank you Robert.
Every time i get my oil changed they try telling me i need to replace something that is not needed or has already been replaced. The Man at the Counter is not to friendly doesnt make me feel welcome.
Wonderful experience! Staff is friendly and helpful, they are fast and efficient. I will return for future services.
Great service. Friendly workers. The manager Rick ensures great service. Thanks.
Jiffy lube denied me because they were too busy. This place was busy but they still took me and treated me with great service!
I went in for an oil change and tire rotation and they told me one of my tires was completey bald and needed to be replaced and that it wasnt even sitting properly and needed to be alligned. I was skeptical because I had just taken it to a tire shop a few days before to get a tire patched and they said everything looked fine so I told them not to give me a new tire. I went to another shop for a second opinion and they said there was absolutely nothing wrong with my tires or the allignment. They said they see this a lot with women that the auto workers try and take advantage of. Needless to say I feel like some of the employees at Goodyear of Norco or CROOKS and will never take any of my vehicles there again. Spread the word...they try and take advantage of people who may not know the differece!
Love it ❤️❤️
Good service here.
Always explains what and why things need fixing
Ok place
Good guys
Cheap tires