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Brake Masters
3215 Hamner Ave, Norco, CA 92860, United States
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Brake Masters

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Na
Review №1

They are great! They do what they say and make sure you are happy with their work. I have been ripped off by so many mechanics in the past. Their customer service is the best I ever experienced. I give them 5 stars and 2 thumbs up. I will go here again and again and tell everyone I know Brake Masters in Corona, CA is the best!

Os
Review №2

These guys are awesome and straight to the point. The service time is just right, responsive, accurate and.. you can feel the difference with the work done to your vehicle..Thanks Brake Masters..p.s. Great pricing on my brake job and oil change!!

Ha
Review №3

Needed a stripped bolt off my door, brought it in and they had it off in seconds. Way nice guys, no charge

Ja
Review №4

1st time here. Service was good, food was good, and the chilled glass fire the beer was great. Definitely going back to try another dish.

Re
Review №5

🐾 They dont try to make U feel uncomfortable 🐾 clear professional customer service🐾 but need bigger parking lot 🐾

Ro
Review №6

Break master in Norco Ive been waiting for this Ive tried so many time to write a review on them they are horrible dont go there they are pocketing the money I spent over $2000 to get my break fixed and never fixed them Im leaking oil Who knows what they did so I would come back I just took them to another place to had them fixed finally brick master in norco should be Sued and turned into the Better Business Bureau they are giving the rest of the brake masters a bad name I know everyone that I talked to would never go to break master you suck👎👎🤬🤬🤬

He
Review №7

No one masking up, but one can sit outside. Prices are always fair.

Al
Review №8

First, I’d like to say that when I called and spoke with Oscar his first priority was my safety in getting to the shop. That’s a special kind of love for customers that you just don’t get much of anymore. When I came in they did a full inspection of my brakes and he gave me a detailed description of what was going on and why it would be beneficial to have the service he recommended. The price of the service overall was extremely reasonable. Upon leaving he gave me a prescription of how to drive and what to expect for the first few hundred miles which I appreciated greatly. Coming from an overly priced dealership only and having had nothing but bad experiences at the dealership to now having such incredible service I will never go anywhere else so long as Oscar and his team are there. I can not thank them enough for their prompt service, altruistic attitudes and genuine care and concern they had for me.

Mi
Review №9

Brake masters did a good. Oscar was very informative, met all my needs.

da
Review №10

Efficient! High tech.

Ch
Review №11

To be honest, its a great place, its the most affordable around the area.... these people are very polite and professional. They went the extra mile for me and gave me knowledge on my brakes! Thank you Brake Masters!

An
Review №12

Love the environment everytime I go and wait for my car... Oscar has great customer service skills every time

Ro
Review №13

Great customer service! Reasonably priced. Timely and efficient work you can trust. Highly recommend this location for the services they provide.

Ma
Review №14

The breaks, on my heavy-duty 3500 Cargo Van, were completely obliterated. And, they were able to replace calipers, rotors, and more. In one day. And, it was a Saturday. Pretty amazing. Im back to work again...Thanks, Oscar 👍

Br
Review №15

I drove away from their shop not knowing the engine hood of my vehicle was not properly secured, which could have led to it popping open while I was driving. I wished they were more careful with my vehicle

Bi
Review №16

Friendly and helpful. They couldnt determine what was causing the code so they didnt charge me anything.

Bo
Review №17

Oscar is a great guy.

Di
Review №18

Oscar is the best. Norco store. My van drives so much better since the re alignment

Fe
Review №19

I took my car here and let me just tell you.. I was so relieved to talk to Oscar! He helped me so much and lifted so much weight off of my shoulders. Prior to bringing my car to Brake Masters, I took it to the Les Schwab, down the street and they insisted nothing was wrong with my brakes and insisted I get other work done. So, I gave Brake Master a call and Oscar gave me a quote right away! He was just as friendly and professional in person and let me know EXACTLY what was wrong with my car. My brakes started to crystallize and my caliber melted together.. I would have never known this if it wasn’t for Oscar and his awesome mechanics. I come from NorCal to SoCal often and I am happy to have found a new forever shop for my Scion Tc. Thank you to everyone at Brake Masters!

Eu
Review №20

Helpful guy at the front desk Oscar helped with my cars ac.

Em
Review №21

Great work

Sa
Review №22

Great service!!

AN
Review №23

Reasonable pricing. Fast service. Will come back again. Thanks.

Re
Review №24

Horrible customer service. Especially the guy seating in the corner, no personality so ever. I enquirer about alignment he said 99 dollars. When I arrive I was told $120.00Last year I brought a 2016 ram 2500 for brakes. I was quoted $875.00. I walk away and said thank you. Shortly after he said $575.00 that was probably a good deal. After I could not trust the business and the representative in the corner. He also said “I’ll let you borrow my credit card if is to expensive for you, then you could pay me back”I gave them to chances to earn my business.Go anywhere else but these place.

Da
Review №25

Been coming for 3 years now. Above and beyond service. Wouldnt go elsewhere.

Br
Review №26

I usually don’t let anyone work on my Excursion but I wanted a issue with my brakes checked rotors turned and brake fluid exchanged.The work was done at a fair price and done quickly. Yasidro was the mechanic. He did a great job.

Ry
Review №27

Got an alignment done quick and reasonably priced. Oscar was great.

Pa
Review №28

This place is honest and fair.

Ki
Review №29

Took our car in to be diagnosed. Adrian and Oscar were very easy to understand with explaining what the issues with the car are. Felt they were honest with their quote.

Ni
Review №30

Great prices, great service. Thank you!

An
Review №31

This shop had good reviews so I gave them a try. Theyre definitely over rated! I went in for my brake pads and was told my fan belt had cracks and other signs of wear and should be replaced. Also...my brakes should be bled. Well I knew the brakes were bled two years previous so, no! I fell for the belt B.S. though (the car is only five years old and belts put in originally are the best...) So $400.00 later and off I go. Three days later the belt is slipping every morning so we go back... Now both my brakes lights are out? Hmm.. well no to that fix. Bulbs were less than $10. for both and easily replaced. The belt was probably sprayed with belt dressing because two days later its slipping again. BUT Im never going in to this shop again. I dont trust them... Just remember if you use them just say no to all the scare you tactic fixes...

Ta
Review №32

My wife and I came in to get our brakes replaced. The manager Adrian helped us get financed and back into a safe car. After our brake replacement we had a minor issue and brought it back to them. Adrian helped us out again and the issues was resolved right away and the brakes replaced. Very professional team and manager that goes out of his way to make the customer happy.

ty
Review №33

These guys were very honest and straight up. Got my alignment done on my Mercedes quick and were cheaper than Les Schwab.Generally not a fan of going to the mechanic but brake masters made it fairly painless.

Ca
Review №34

I took my car in for a brake job and their price was very good for premium pads and job altogether. They were quick and did an excellent job. I have driven my car for a week now, and the brakes are performing as described. On top of that they saw that my alignment was off, and for a little more they did that too. This help a lot, because I just have bought new tires about a month ago and now my ride is smoother. This will save my tires too.I would recommend this store to anyone.

K
Review №35

Like others have said, the efficiency of this service center makes it so easy to get in and be done quickly. My boyfriend took the Lincoln in with quick response time. I couldnt believe he was home less than an hour later.

Py
Review №36

2 hours for an oil change... a 5 minute job... I wish I was joking. I was quoted $45 over the phone. When I arrived the price was suddenly $70. When I mentioned this he looked confused and then just remove $20 off of the price making it $5 over the price on the phone which is illegal. Very dishonest. Ill never come back to this place. In fact I have reported them the federal trade commission as there are two other people on here they already scammed. Where are the honest mechanics???

ro
Review №37

They are the best. Fast reasonable rates friendly and professional staff

Na
Review №38

Took my car in 7-19-16. I told the two guys that I needed front breaks. Afterchecking it out, they came back saying, along with front breaks, I needed, rear breaks and struts. A 1350.01 estimate.I left and took it to the dealer. They confirmed the need for front breaks, but said my rear breaks were fine (over 6mm) and struts were totally fine. I saved myself a bundle. The saddest part is that when I let the corporate office know my story, Tim basically made up every excuse for the estimate, Saying at one point, breaks and struts are more of an opinion than a science.If you go to this location, do so with your eyes wide open. Rest assured that Break Master corporate wont help at all. Good Luck

Li
Review №39

Great customer service by Jose. Very knowledgeable mechanics, they answered all of my questions. Fast service.I highly recommend Brake Masters!

Ke
Review №40

Friendly service. No bs. Just quick service and an air conditioned tv lounge while you wait. Could use coffee, water, and wifi though.

Br
Review №41

Do Not Bring Your Car Here !!!! Brought my car in because it was making a weird scraping sound on the front passenger side when I would go below 30 mph.I figured it was the brakes so I brought it in to have them diagnose the problem. The tech drove it around the parking lot and then came back and told me that it was NOT the brakes and that it was probably the shocks/struts. The tech then went inside and told one of the gentleman inside what he though it was. This gentleman told him to bring the car in and put it on the lift and double check everything. The tech put it on the lift and after about 10 minutes came back and told me the same conclusion. It was the shocks/struts making the noise. I then asked what about the brakes. He told me that they were actually good and that they had about 60% of brake pad life left. He told me that because of the rain that there is probably condensation that got into the shocks/struts and that the noise would go away eventually. He told me that this was normal and not worry about anything. I was told the car was safe to drive. I then went inside the office and was told once again that it was probably the shocks/struts and that Hyundai hasnt even released the part yet so they couldnt fix if they wanted to. I paid the $55 diagnostic fee and left with some peace of mind knowing that the car was safe to drive. Well the noise never went away so I decided to get a 2nd opinion. I took it to a mechanic and to my surprise was told that it was the brakes and the rotor was warped. I had them resurface the rotors and replace the brake pads. No more noise and the car runs great. This place is called Brakemasters and they couldnt even diagnose my brake issues. I would like a refund of my diagnostic fee but im pretty sure this wont happen. Beware.

Ka
Review №42

Sam and the guys here are GREAT!!! Ive been a Brake Masters customer for years. Its really great to find HONEST knowledgeable mechanics!!!

So
Review №43

Shout Out and Thank you For Norco Brake Masters, Have a 1974 VW Bug Standard,From Germany, was Brought over From Germany by a Military Family member. went to change the rear Brakes and wouldnt you know it the Axle nut was Torqued by the Military Before shipment, To the USA .So when trying to Remove the Axle nuts they were not removable,who figured and couldnt ask the prior owner they have Passed.after several attempts and busted knuckles Ect and fail attempts with normal means like a breaker bar and an Axle Meister tool it was not Budging .Called and spoke to Oscar at Brake masters, said come down and bet he could, break it free, after his several attempts and an hour later he had them removed, Come to find out they were on with 800 lbs pressure so no normal human could use any simple ways or means .He was very Nice and when the work was done he charged a very cheap Reasonable amount of only, $40 for an hour of literally his sweat . Will only Recommend Brake masters to anyone who wants to be #1 treated right #2 and fair and reasonable .Thank You again Brake Masters and Oscar Your # 1.

Ke
Review №44

I have always had great luck here

St
Review №45

These guys are amazing. I have been going to another place in Norco to get my breaks done for the last few years but they are.more expensive.So I decided to try break masters here in Norco and my only regret I have is that I have not been going here sooner.They have great pricing,much cheaper than my last place, and they are so fast! I got my breaks done and an oil change all in about an hour.The guy at the desk was knowledgeable and professional and I had a great Interaction with him.I will be a life long customer from here on out!

Jo
Review №46

Well priced, good service and they played movies for me while I waited.

Na
Review №47

Did our truck alignment quick and for a great price. Definitely recommend this place.

DE
Review №48

I highly recommend brake masters very honest and very good mechanics

Su
Review №49

Always great service

Me
Review №50

This place tried to charge me $100 for an oil change after telling me it would be $50. Such a scam and I will never be back

Ed
Review №51

Awesome service here. My car wouldnt stop now it does.

He
Review №52

Great staff. Great prices.

Ed
Review №53

Outstanding work, and undisputed excellence in service

Ge
Review №54

How are these people still in business? So many phone calls came in and so many scams took place just while I was in the waiting room. They even defrauded a poor gentlemen about struts he didnt need and he knew it. AVOID THIS PLACE LIKE THE PLAGUE.

Th
Review №55

Got me in and out. Reasonable priced.

Kr
Review №56

Longgggg wait (90 minutes minimum) and some shady business dealings. I kept hearing these guys rip people off on the phone and in person and the poor suckers fell for it! I will never be back.

An
Review №57

These guys tried to rip me off. Told me there was a problem with my drain plug. That the last guys who changed my oil screwed it up. They were the last guys that changed the oil.You see, I had been using my wifes maiden name every time I went there to get my oil changed (was her car). This time, for some reason, I used my name. So they thought this was the first time Id been there. Been going there for years.They wanted to change out the oil pan. 300 bucks. I took it to my nephew. Was just some rubber washer. Fixed it up no problem. Just charged me for the washer.Never going there again.

St
Review №58

Great job,. no BS

As
Review №59

Rude

Li
Review №60

Very good service ♥ ️

Information
7 Photos
60 Comments
4.1 Rating
  • Address:3215 Hamner Ave, Norco, CA 92860, United States
  • Site:https://brakemasters-socal.com/locations/norco-141/
  • Phone:+1 951-739-0777
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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